The document discusses the necessity for libraries to integrate various information services and social media features within a single library management system (LMS) to enhance user access and satisfaction. It highlights the challenges libraries face due to dispersed resources and evolving user needs, as well as the increasing costs of library services. The proposed solution is the implementation of the open-source software NGL, which can streamline library operations and improve resource visibility.

1. Integration and Filtering: Creating
visibility across library resources using
NGL an OSS
By
Emmanuel Ebnazar
Seminar on "Enhancing Access to Library Resources. A Critical Discussion,
Examination and Evaluation of Web-Scale Discovery Services"
Organized by SLA Asian Chapter in collaboration with Jain University & KALA, sponsored by
ProQuest
Date: 14th Oct 2014
Venue: Jain University, JC Road Campus, Bangalore.
1

2. Why LMS with information services, KM & Social
media features
• Different tools for library automation, IR or Digital Library,
social networking, KM, Search Engines - Inconvenience to
library/ians in terms of Cost & Effort involved in IT
infrastructure required in hosting, maintaining these different
tools.
• Library resources dispersed on different databases/locations –
Inconvenience to users, as user had to search multiple
databases/search engines for a piece of information required.
• Library services dispersed on different locations – Difficult for
users to follow – Content Pages, New Arrivals, New Book
Request, User self Services, Newsletters.
2

3. Why LMS with information services, KM & Social
media features
This situation was defeating
/damaging the purpose/sprit of
2nd 3rd and 4th laws of library
science.
3

4. Other influencing factors-Changing Scenario
• Increase in the scope of media handled by libraries-Physical to
electronic, with different file formats.
• Increase in the scope of library services-Circulation, electronic
media, information service, KM, social networking.
• Library services to the users from different generations and
changes in media preferences. Influence of Social media.
• Changing trends in Publication Industry (Print & Electronic).
• Changing business models/pricing of e-resources databases/
aggregators.
4

5. Other influencing factors-Changing Scenario
• Open Access Initiatives
• Library Competitors which are not taken seriously by LIS
profession but have detrimental impact on library and they
are;
– User self managed e-Journal and e-book databases
(without librarian).
– Online vendors allowing users to buy e-book and
download on e-readers.
– Commercial library service providers like Just Books
Inc, Kwench Inc providing library services in India
threatening survival of corporate & special libraries.
5

6. Other influencing factors-Changing Scenario
• Increasing cost of commercial Library automation software.
• Increase in the cost of publications and in contrast dwindling
Library Budget.
6

7. Solutions: Single tool/Platform
• A single tool with which the library community is
familiar and further which can be exploited and
used not only for library automation but can also be
used for Digital Library resources, knowledge
sharing and social networking.
This is the one solution among various solutions
available to cope up with the existing situation in
LIS
7

8. Review of Literature
• Literature search on “Library automation tool”
for “DL”, “KM” and “Social Media” – Ten
important papers.
• Single tool is still not a focused area of
research among library researches.
• Though there are some theoretical papers
which describes how a single tool can be used
for library automation, DL,IR & KM but these
concepts to be practically checked and realized
by the library researchers or library software
developers.
8

9. Review & Selection of Tool
• Studied two open source LMS and two
commercial LMS.
• Finalized NGL software that meets
requirements of present day libraries; a single
tool with which the library community is
familiar and which can be exploited and used
not only for library automation but also for
DL/IR, KM and Social Networking.
9

10. Building Library Collection/Database
Library
Collection/
DB
Librarian
Metadata
harvesting
Users
MARC
Record
Copy
Catalogue
record
ODBC
Databases
10

11. Resources Integration: Single Platform
Single
Platform
11

12. Resource Integration: External- Federated Search
12

13. Digital Resources: Access Rights Management
RIGHTS
ACCESS
RESTRICT
Department Users group/type Document Level Selected User
13

14. Resource Integration: Challenges
• Organizational policy restrictions.
• Non cooperation from the Database Vendors – Cost.
• Support from the library automation tool providers/
developers.
• Technical issues: Different algorithms used, response time
from different databases.
14

15. Collaboration & Knowledge Sharing
Upload Experts
Refine
Search
Tag
Print/
Email
Discussion
RSS Feed
Review/
Rating
15

16. Resource Filtering Options
Options
• By Sub Location
• Shelving Location
• By year
• Type of Record
• Nature of
Contents
• External Resources
• Sort: Ascending/
Descending
• Boolean Logic
• Combinations:
Topic, Author,
Edition etc
• Access Rights
16

17. Discovery Tool Features & NGL
17
Discovery Tool Features* Available
1. Single point of entry for all the library information sources Y
2. State-of-the Art Web interface: Similar to Amazon, Google etc Y
3. Enriched content: book cover images, comments, descriptions,
Y
ratings, tag clouds
4. Faceted navigation: Display search results as set of categories-dates,
languages, formats, locations- Refine
Y
5. Simple keyword search box on every page.- Not practically
implemented in discovery tools. NGL- Further refine
Y
6. Relevancy: Relevancy Ranking, frequently used books, books with
more number of copies etc
Different
Approach
7. Spell Checking N

18. Discovery Tool Features & NGL
18
Discovery Tool Features* Available
8. Recommendations/related materials: “Readers who borrowed
Y
this book also borrowed the following books"
9. User contribution: user input includes descriptions, summaries,
reviews, criticism, comments, rating and ranking, and tagging or
folksonomies
Y
10. RSS feeds. Really Simple Syndication Y
11. Integration with social network sites: patrons can share links to
Y
library items with their friends
12. Persistent links: stable URL capable of being copied and pasted
and serving as a permanent link to that record Y
13. Citation/ Citation map N
14. Unified search results/index on a single page Y & N
15. Search Metrics N
*Commonly acknowledged features for next-generation catalogs found in the library literature and summarized in Marshall
Breeding’s Introduction in library Technology Reports (Breeding, 2007) and Peter Murray’s PowerPoint presentation on OPAC
discovery layer tools (Murray, 2008).

19. NGL: Social Media & Mobile App
19

20. Kiosk with NGL Touch
• Touch Screen Monitor
• CPU
• Metallic & Virtual Keyboard
• POS printer
• RFID reader
• Barcode Reader
• Separate drop-in boxes for
books & CDs
• NGL Touch software
20

21. Benefits of Integrating of Resources using NGL
• Resource Integration
– All the resources & services of Library on a single platform
– Creating visibility for the library resources
– Optimum utilization of the resources
– Secured access to confidential resources
– Knowledge Sharing
– Save the time of users
– The best User Experience (UX)- Satisfied customers/users
• Others:
– Cost Saving- NGL is free, No AMC or minimal support charges, No
charges for the updates
– Save the time of library team
– Complete Automation- Kiosk, online self services,
– State of Art LMS - Mobile, Twitter, FB-Timeline, SMS alerts- 5th Law
21

22. ABOUT AUTHOR
• Name: Emmanuel Ebnazar
• Designation: Deputy Manager, Knowledge Centre &
Information Services. Robert Bosch Engineering & Business
Solutions Ltd (RBEI), Bangalore.
• Qualification: M.L.I.Sc, M. Phil in LIS and (PGDLKM)
• Experience: 13+ yrs experience in corporate Library
• Organization: RBEI, Previous Orgs: Wipro Technologies Ltd,
Pune, Cognizant Technology Solutions Pvt Ltd, Pune and
NCERT Regional Centre, Mysore, India.
22

23. ABOUT AUTHOR
• Areas of Interest : Corporate Library, Library
Automation, information Services and Knowledge
Management
• Contact Details:
E-Mail: emmanuel.ec2014@gmail.com
Mobile: + 09886677094
23

24. Appendix-1 : About NewGenLib
• NGL commercial version was developed by KIIKM in 2003 &
made Open source in 2008.
• 307 commercial installations & 2800 free installations across
56 countries.
• NewGenLib 3.0.4 is the latest version.
• Works in Windows, Linux environment
• Developed on Java Platform
24

25. Appendix-1 : About NewGenLib
• The commercial RDBMS servers or Open Source RDBMS
• Supports barcode, RFID with SIP2 Protocol and QR code
• Supports standards such as MARC-21, AACR-2, UNICODE,
XML,OAI-PMH and Dublin Core.
• Runs on high end server and also on standalone system.
• Java SDK 6.0/7
• Apache-ant-1.8.1
25

26. Appendix-1: About NewGenLib
• NGL has all the modules available in any of the standard
library applications
• User friendly OPAC with Web/Library 2.0 features
• Federated Search - Various databases.
• Real time efficiency,
• Data Security - access rights management,
• Features related to KM, collaboration, social networking(with
library users).
26

27. Appendix-1 : About NewGenLib
• Multilingual Support.
• Allows the attachment of digital objects such as full text in
PDF or MS-Word, image files, sound, video clips, etc., to
catalogue records
• OAI-PMH will enable a library to build its own archive of
digital materials and also for harvesting of documents from
other OAI-PMH data providers.
• NGL-Touch for user self service.
27

28. Appendix– 2: References (Trends)
1. Torrey, Joseph Armstrong (2009 June 7). 'U' libraries offer buyouts, look to decrease staff
over time. For the DailyPublished June 7, 2009. Retrieved from
http://www.michigandaily.com/content/u-libraries-offer-buyouts-expecting-tougher-times-ahead
<http://www.michigandaily.com/content/u-libraries-offer-buyouts-expecting-tougher-
times-ahead>
2. Kaczorowski , Monice M., & Pinto ,Holly(2009). Doing More with Less: The Librarian
Approach. Retrieved from http://www.plmw.org/2009mag/PLMW2009-AALL.pdf
<http://www.plmw.org/2009mag/PLMW2009-AALL.pdf>
3. Justin C. Worland (2012 January 20). Harvard Libraries Plan To Cut Back on Staff. Retrieved
form http://www.thecrimson.com/article/2012/1/20/libraries-town-hall-meetings/
<http://www.thecrimson.com/article/2012/1/20/libraries-town-hall-meetings/>
4. Romero, Nuria Lloret (2011) ROI. Measuring the social media return on investment in a
library. Bottom Line: Managing Library Finances; Vol. 24(2), pp.145-151.
5. Khan, Shakeel Ahmad & Bhatti, Rubina (2012). Application of social media in marketing of
library and information services: A case study from Pakistan. Webology Vol. 9 (1) pp.1-13
28

29. Appendix– 2: References (Trends)
6. Social Media. Library Technology Reports; Aug/Sep2012, Vol. 48 Issue 6, p23-27, 5p.
7. Lin, Yongtao & Kathryn, Ranjit M. E(2012).Using Social Media to Create Virtual Interest
Groups in Hospital Libraries. Grey Journal (TGJ); Vol. 8(1), pp.35-42.
8. Kho, Nancy Davis (2011). Social Media in Libraries: Keys to Deeper Engagement.
Information Today; Vol. 28 (6), pp.31-32.
9. Stuart, David (2010).What Are Libraries Doing on Twitter?.Online, Vol. 34(1), pp.45-47.
10. Sodt, Jill M & Summey, Terri Pedersen. Beyond the Library's Walls: Using Library 2.0 Tools
to Reach Out to All Users. Journal of Library Administration; Vol. 49(1/2), pp.97-109.
11. Yong-Mi Kim & Abbas, June (2010). Adoption of Library 2.0 Functionalities by Academic
Libraries and Users: A Knowledge Management Perspective. Journal of Academic
Librarianship; Vol. 36(3), pp.211-218
29

30. Appendix– 2: References (Trends)
12. TNN (2013 August 12). Delhi Book Fair to mull on eroding reading habits. Times of India.
Retrieved from http://articles.timesofindia.indiatimes.com/2013-08-
12/books/41331965_1_delhi-book-fair-indian-publishers-e-books
<http://articles.timesofindia.indiatimes.com/2013-08-12/books/41331965_1_delhi-book-fair-
indian-publishers-e-books>
13. TNN (2012 April 6). E-books, anyone?. Times of India. Retrieved from
http://articles.timesofindia.indiatimes.com/2012-04-06/books/31299959_1_e-books-pottermore-
kindle <http://articles.timesofindia.indiatimes.com/2012-04-
06/books/31299959_1_e-books-pottermore-kindle>
14. IANS (2013 April 24). E-books challenge traditional reading: Survey. Times of India.
Retrieved from http://articles.timesofindia.indiatimes.com/2013-04-
24/internet/38789201_1_books-survey-cent
<http://articles.timesofindia.indiatimes.com/2013-04-24/internet/38789201_1_books-survey-
cent>
30

31. Appendix– 2: References (Trends)
15. Sulogna Mehta (2013 January 29). Youngsters in India hooked to e-books. Times of India.
Retrieved from http://articles.timesofindia.indiatimes.com/2013-01-
29/computing/36614804_1_e-books-autobiography-fine-arts
<http://articles.timesofindia.indiatimes.com/2013-01-29/computing/36614804_1_e-books-
autobiography-fine-arts>
16. Meenakshi Kumar (2005 November 20). Will e-books net reader interest?. Times of India.
Retrieved from http://articles.timesofindia.indiatimes.com/2005-11-20/india-business/
27863381_1_e-books-random-house-india-stephen-king
<http://articles.timesofindia.indiatimes.com/2005-11-20/india-business/27863381_1_e-books-
random-house-india-stephen-king>
17. TNN (2012 September 2). Delhi Book Fair: E-books make debut. Times of India. Retrieved
from http://articles.timesofindia.indiatimes.com/2012-09-02/delhi/33548336_1_delhi-book-
fair-indian-publishers-hindi-books <http://articles.timesofindia.indiatimes.com/2012-
09-02/delhi/33548336_1_delhi-book-fair-indian-publishers-hindi-books>
31

32. Appendix– 2: References (Trends)
18. Reuters Life (2011 September 22). E-books spur more kids to read. Times of India.
Retrieved from http://articles.timesofindia.indiatimes.com/2011-09-
22/parenting/30185075_1_e-books-reading-scholastic
<http://articles.timesofindia.indiatimes.com/2011-09-22/parenting/30185075_1_e-books-reading-
scholastic>
19. TNN (2012 September 2) Delhi Book Fair: E-books make debut. Times of India. Retrieved
from http://articles.timesofindia.indiatimes.com/2012-09-02/delhi/33548336_1_delhi-book-
fair-indian-publishers-hindi-books <http://articles.timesofindia.indiatimes.com/2012-
09-02/delhi/33548336_1_delhi-book-fair-indian-publishers-hindi-books>
20. Zickuhr, Kathryn., Rainie, Lee., & Purcell , Kristen.,(2013) "Younger Americans’ Library
Habits and Expectations". Retrieved from
http://libraries.pewinternet.org/2013/06/25/younger-americans-library-services/
<http://libraries.pewinternet.org/2013/06/25/younger-americans-library-services/>
21. PricewaterhouseCoopers, (2010) "Turning the Page: The Future of e-Books ". Retrieved
from http://www.pwc.com/en_GX/gx/entertainment-media/pdf/eBooks-Trends-
Developments.pdf <http://www.pwc.com/en_GX/gx/entertainment-media/pdf/eBooks-
Trends-Developments.pdf>
32

33. Appendix– 2: References (Trends)
22. Peter Griffin, on Blogs/Life with Urvashi Butalia on "The changing face of Indian publishing"
Retrieved from http://forbesindia.com/blog/life/the-changing-face-of-indian-publishing/
<http://forbesindia.com/blog/life/the-changing-face-of-indian-publishing/>
23. Daniel, Robert and Hagey, keach(2012) in "Turning a Page: Newsweek Endd Print End Print
Run" in The Wall Street Journal, Retrieved from
http://online.wsj.com/news/articles/SB1000142412788732466040457820143281220275
<http://online.wsj.com/news/articles/SB1000142412788732466040457820143281220275>
24. Harry McCracken(2013), "PC world Exits Print, and the Era of Comuter magazine Ends",
Retrieved from: http://techland.time.com/2013/07/11/pcworld-exits-print-and-the-era-of-computer-
magazines-ends/ <http://techland.time.com/2013/07/11/pcworld-exits-print-and-
the-era-of-computer-magazines-ends/>
25. EBL. http://www.eblib.com/
33

34. Appendix– 2: References (Trends)
26. Just Books: http://justbooksclc.com/ <http://justbooksclc.com/>
27. Kwench: http://www.kwench.in/products/corporatelibrary.html
<http://www.kwench.in/products/corporatelibrary.html>
34

35. Appendix–3: References (Single Tool)
1. Lwoga, Edda Tandi1 and Chilimo, Wanyenda, Open Access and Open Source: Considerations
for Agricultural Academic Libraries in Promoting Collaboration and Sharing of Information
and Knowledge in Quarterly Bulletin of the International Association of Agricultural
Information Specialists; 2006, Vol. 51 Issue 3/4, p177-185, 9p, 1 Chart.
2. Chudamani, K. S and Nagarathna, H. C, Creating an Article Repository using LibSys: A Case
Study of JRD Tata Memorial Library. In DESIDOC Journal of Library & Information
Technology; Sep2009, Vol. 29 Issue 5, p31-35, 5p.
3. Kamble, V. T, Raj, Hans, and Sangeeta, Open Source Library Management and Digital
Library Software. in DESIDOC Journal of Library & Information Technology; Sep2012, Vol. 32
Issue 5, p388-392, 5p.
4. Kao, Shu-Chen and Wu, ChienHsing , PIKIPDLA personalized information and knowledge
integration platform for DL service. In Source: Library Hi Tech; 2012, Vol. 30 Issue 3, p490-
512, 23p.
35

36. Appendix–3: References (Single Tool)
5. Stock, Wolfgang, Peters, Isabella and Weller, Katrin, Social Semantic Corporate Digital
Libraries: Joining Knowledge Representation and Knowledge Management. In Advances in
Librarianship; 2010, Vol. 32, p137-158, 22p, 1 Black and White Photograph, 2 Diagrams, 2
Charts, 1 Graph.
6. Munnolli, Satish S, Oragnising Digital Information Using Open Source Software: An
attempt of Knoweldge Management in Corproate Sector in Annals of Library & Information
Studies; Mar2004, Vol. 51 Issue 1, p22-27, 6p, 1 Black and White Photograph, 1 Diagram, 1
Graph.
7. Chec, Chih-Ming and others, Developing a Taiwan Library history library with reader
knowledge archiving and sharing based on the Dspace Platform.
8. Dhamdhere, Sangeeta Namdev, ABCD, an Open Source Software for Modern Libraries in
Chinese Librarianship; Dec2011, Issue 32, p1-17, 17p.
36

37. Appendix–3: References (Single Tool)
9. Haravu, L J. (2009), “Comparison of two open source integrated Library Systems (ILS): Koha
(version.3.0) and NewGenLib (version. 2.2 beta)”, Available at
www.verussolutions.biz/files/Whitepaper2.doc (accessed 25 August 2013)
10. Giri, Rabishankar & Sengar, DS (2011), ‘Utilizing OSS for Libraries: A Case Study of the LRC
of Indira Gandhi Institute of Technology’, Annals of Library and Information Studies, Vol. 58,
No. 1; Pg 41-47. available at http://nopr.niscair.res.in/handle/123456789/11555 (accessed
25 November 2013)
11. Giri,Rabishankar(2012),"NewGenLib 3: An Integrated Open Source Library Management
System that Makes your Library Visible in Web", Library Hi Tech News, Vol.29 Iss:10, pp 4-
12. Available at http://eprints.rclis.org/20541/ <http://eprints.rclis.org/20541/> and
http://eprints.rclis.org/20541/1/NewGenLib%203.pdf
<http://eprints.rclis.org/20541/1/NewGenLib%203.pdf> (accessed 25 November 2013)
37

38. Appendix–3: References (Single Tool)
12. Sharon Q. Yang and Kurt Wagner (2010) "Evaluating and comparing discovery tools: how
close are we towards next generation catalog?" , Library Hi Tech, Vol. 28 No. 4, 2010, pp.
690-709
13. Breeding, M. (2007), “Introduction”, Library Technology Reports, Vol. 43 No. 4, pp. 5-14.
14. Murray, P. (2008), “Discovery tools and OPAC”, PowerPoint presentation at NISO Forum on
Next Generation Discovery Tools: New Tools, Aging Standards, available at: http://dltj.
org/article/discovery-layer-video-tour/ (accessed 27 January 2010).
38