SlideShare a Scribd company logo
Saad Ahmed
Founder, Digital Aura
Draw crowds with effective event
Email Marketing campaigns
sahmed@digitalaura.ca
What we’re going to talk about
• Utilize Email Marketing and Marketing Automation to
drive event registrations by building effective
personalized Customer Journeys driven by Awareness,
Acquisition, & Retention strategies
• Promote events and boost ROI with data-driven
marketing programs
• Build end-to-end automated Email Marketing and Digital
Marketing programs to deliver intelligent high-value
event marketing communications
For Marketers
• Difficult to increase attendance rates YOY
• Unsure if marketing tools are being used
effectively
For customers
• Significant marketing noise for customers
• Unclear what action they should take
LANDSCAPE
Challenges
• 74% of marketers say that email is
their most commonly used tool for
event promotion. (Source: Marketing
Charts).
• 50% of event marketers say that
getting attendees to respond to their
event invites is their largest challenge.
(Source: Hubspot)
• Only 47% of event planners analyze
their email or email invitation data.
(EventMB Report, 2018). Graph
available
EMAIL MARKETING
Did you know?
• Personalized high engaging 1:1
communication method
• The only type of message that is
directly delivered to the inbox fully
personalized
• High impact method to maintain or
generate interest
• Most effectively powered by data
driven marketing
EMAIL MARKETING
Introduction
to Email
• Segmentation is used as a
personalization tactic to deliver
more relevant email marketing to
subscribers based on their
geographic location, interests,
purchase history, Sector, Job title,
age and more
• Segmentation is the highest
priority and technique used in
email marketing campaigns in
2017.
DATA DRIVEN MARKETING
Understand
Segmentation
GEOGRAPHIC DEMOGRAPHIC
BEHAVIORAL PSYCHOGRAPHIC
• 40:1 ROI
• It’s personal
• Raises awareness
• Builds trust
EMAIL MARKETING
Why Email
matters
Examples of great invites
EARLY BIRD DISCOUNT OPPORTUNITY URGENCY
• Personalization of content.
Adding to a nurture list that
contains content for the specific
leads in process.
• Lead Scoring can move specific
leads to lists to further nurture
them with targeted content.
• Segmentation to Nurture lists
drops leads into a different
process. Depending on the
criteria set by you.
LEAD NURTURING
Intro to Lead
Nurturing
Example of Nurture Journey
• Define persona(s) or data
segment
• Create an activity list
• Identify customer goals
• Identify all channels
• Map out touchpoints
SALES FUNNEL
Intro to Customer
Journey Maps
Journey Map Example
Engagement during event phases
• Streamlines activities
automating high-touch
repetitive processes
• Built on a foundation of Email
Marketing
• Executes across multiple
channels
• Can be used for B2B, B2B2C,
B2C, or B2G
MARKETING AUTOMATION
Intro to
Automaton
• Automation brings the engagement process
to your finger tips.
• From simple logics engage on a basic level
such as a Webinar invite to more complex
logics that drills deeper into your nurturing
process
• Nurturing cold leads in your current
database to re engaging leads from the past
event or events that are of interest to a
certain segment of you database.
• Workflows depend on ability to assign
marketing assets to various locations to
push the leads where you like them to go.
E.g. Landing page, website, Blog or a sign
up form.
MARKETING AUTOMATION
Automation
workflows
EMAIL: Invite 1 (Early bird)
WAIT: 2 days
DECISION: Did they open, click, or register?
SEND EMAIL: Registration
Confirmation
CALL: Sales follow-up EMAIL: Invite 2 (takeaways)
EMAIL: Invite 3 (Special offer)
DECISION: Did they open,
click, or register?
EMAIL: Invite 4 (Last call)
Yes No
Yes
No
Opened only Clicked only
WAIT: 2 days
CALL: Sales follow-up
No action taken
• Put thought into it
• Personalized subject line
• Keep it simple: 35-50 chars
• Tone it down: no caps or special
characters
• Split A/B testing
• Branding in your From Display and
From Domain
EMAIL MARKETING
Subject lines get
invites opened!
• Call to action – "Early bird discount”
• Provide thought-provoking industry-
specific content
• Demonstrate subject matter expertise
• Highlight your speakers
• Videos
• Event agenda
• Showcase success stories
• Skimmable
• Personalized and relevant
EMAIL MARKETING
Getting people
to take action!
Email Marketing Best Practices
• Significant attention to subject lines
• Personalization (address by name)
• Relevancy (meaningful content)
• Explain how you know them
• Skimmable within a few seconds
• Strong branding
• Add to Address Book
• Text vs. Images
• Responsive design
• Unsubscribe link
• Physical mailing address
• Opt-in permission
• Rendering checks
• Spam filter checks
• Editing & QA
• Split A/B testing
CONTENT & LAYOUT TESTING & ANTI-SPAM COMPLIANCE
REPORTING
• Spammy keywords ie. “Free
registration”
• Attachments
• Capitalization
• Punctuation ie. Register now!!!
• Sending too many emails
THINGS TO AVOID
• Email Deliverability
• Engagement (opens, clicks)
• Web analytics tie-in
• Lead scoring / Lead Grading
Your free Gift…
• Build awareness & trust
• Increase your reach
• Beware of junk mail filters
• Maximize excitement
• Engage industry influencers
5 Keys to Successful Email Marketing for Events PDF
This will be distributed after the webinar to all
participants.
Questions?
Saad Ahmed
Founder, Digital Aura
sahmed@digitalaura.ca
Thank You

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[Webinar] Draw crowds with effective event email marketing campaigns

  • 1. Saad Ahmed Founder, Digital Aura Draw crowds with effective event Email Marketing campaigns sahmed@digitalaura.ca
  • 2. What we’re going to talk about • Utilize Email Marketing and Marketing Automation to drive event registrations by building effective personalized Customer Journeys driven by Awareness, Acquisition, & Retention strategies • Promote events and boost ROI with data-driven marketing programs • Build end-to-end automated Email Marketing and Digital Marketing programs to deliver intelligent high-value event marketing communications
  • 3. For Marketers • Difficult to increase attendance rates YOY • Unsure if marketing tools are being used effectively For customers • Significant marketing noise for customers • Unclear what action they should take LANDSCAPE Challenges
  • 4. • 74% of marketers say that email is their most commonly used tool for event promotion. (Source: Marketing Charts). • 50% of event marketers say that getting attendees to respond to their event invites is their largest challenge. (Source: Hubspot) • Only 47% of event planners analyze their email or email invitation data. (EventMB Report, 2018). Graph available EMAIL MARKETING Did you know?
  • 5. • Personalized high engaging 1:1 communication method • The only type of message that is directly delivered to the inbox fully personalized • High impact method to maintain or generate interest • Most effectively powered by data driven marketing EMAIL MARKETING Introduction to Email
  • 6. • Segmentation is used as a personalization tactic to deliver more relevant email marketing to subscribers based on their geographic location, interests, purchase history, Sector, Job title, age and more • Segmentation is the highest priority and technique used in email marketing campaigns in 2017. DATA DRIVEN MARKETING Understand Segmentation GEOGRAPHIC DEMOGRAPHIC BEHAVIORAL PSYCHOGRAPHIC
  • 7. • 40:1 ROI • It’s personal • Raises awareness • Builds trust EMAIL MARKETING Why Email matters
  • 8. Examples of great invites EARLY BIRD DISCOUNT OPPORTUNITY URGENCY
  • 9. • Personalization of content. Adding to a nurture list that contains content for the specific leads in process. • Lead Scoring can move specific leads to lists to further nurture them with targeted content. • Segmentation to Nurture lists drops leads into a different process. Depending on the criteria set by you. LEAD NURTURING Intro to Lead Nurturing
  • 11. • Define persona(s) or data segment • Create an activity list • Identify customer goals • Identify all channels • Map out touchpoints SALES FUNNEL Intro to Customer Journey Maps
  • 14. • Streamlines activities automating high-touch repetitive processes • Built on a foundation of Email Marketing • Executes across multiple channels • Can be used for B2B, B2B2C, B2C, or B2G MARKETING AUTOMATION Intro to Automaton
  • 15. • Automation brings the engagement process to your finger tips. • From simple logics engage on a basic level such as a Webinar invite to more complex logics that drills deeper into your nurturing process • Nurturing cold leads in your current database to re engaging leads from the past event or events that are of interest to a certain segment of you database. • Workflows depend on ability to assign marketing assets to various locations to push the leads where you like them to go. E.g. Landing page, website, Blog or a sign up form. MARKETING AUTOMATION Automation workflows EMAIL: Invite 1 (Early bird) WAIT: 2 days DECISION: Did they open, click, or register? SEND EMAIL: Registration Confirmation CALL: Sales follow-up EMAIL: Invite 2 (takeaways) EMAIL: Invite 3 (Special offer) DECISION: Did they open, click, or register? EMAIL: Invite 4 (Last call) Yes No Yes No Opened only Clicked only WAIT: 2 days CALL: Sales follow-up No action taken
  • 16. • Put thought into it • Personalized subject line • Keep it simple: 35-50 chars • Tone it down: no caps or special characters • Split A/B testing • Branding in your From Display and From Domain EMAIL MARKETING Subject lines get invites opened!
  • 17. • Call to action – "Early bird discount” • Provide thought-provoking industry- specific content • Demonstrate subject matter expertise • Highlight your speakers • Videos • Event agenda • Showcase success stories • Skimmable • Personalized and relevant EMAIL MARKETING Getting people to take action!
  • 18. Email Marketing Best Practices • Significant attention to subject lines • Personalization (address by name) • Relevancy (meaningful content) • Explain how you know them • Skimmable within a few seconds • Strong branding • Add to Address Book • Text vs. Images • Responsive design • Unsubscribe link • Physical mailing address • Opt-in permission • Rendering checks • Spam filter checks • Editing & QA • Split A/B testing CONTENT & LAYOUT TESTING & ANTI-SPAM COMPLIANCE REPORTING • Spammy keywords ie. “Free registration” • Attachments • Capitalization • Punctuation ie. Register now!!! • Sending too many emails THINGS TO AVOID • Email Deliverability • Engagement (opens, clicks) • Web analytics tie-in • Lead scoring / Lead Grading
  • 19. Your free Gift… • Build awareness & trust • Increase your reach • Beware of junk mail filters • Maximize excitement • Engage industry influencers 5 Keys to Successful Email Marketing for Events PDF This will be distributed after the webinar to all participants.
  • 20. Questions? Saad Ahmed Founder, Digital Aura sahmed@digitalaura.ca