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Chapter 15

Resource Planning
Lecture Outline

•   Material Requirements Planning (MRP)
•   Capacity Requirements Planning (CRP)
•   Enterprise Resource Planning (ERP)
•   Customer Relationship Management (CRM)
•   Supply Chain Management (SCM)
•   Product Lifecycle Management (PLM)




Copyright 2011 John Wiley & Sons, Inc.                 15-2
Resource
Planning
for
Manufacturing




Copyright 2011 John Wiley & Sons, Inc.   15-3
Material Requirements Planning (MRP)
• Computerized inventory control and production
  planning system
• When to use MRP?
      •   Dependent demand items
      •   Discrete demand items
      •   Complex products
      •   Job shop production
      •   Assemble-to-order environments




Copyright 2011 John Wiley & Sons, Inc.            15-4
Demand Characteristics
                                      Independent demand                                   Dependent demand




                                                                                  100 x 1 =
                                                                                  100 tabletops



                                                 100 tables                                       100 x 4 = 400 table legs

                                  Continuous demand
                          400 –                                                           Discrete demand
                                                                                  400 –
                          300 –
          No. of tables




                                                                                  300 –

                                                                  No. of tables
                          200 –
                                                                                  200 –
                          100 –
                                                                                  100 –

                                  1      2    3      4        5
                                             Week                                     M T W Th F     M T W Th F



Copyright 2011 John Wiley & Sons, Inc.                                                                                       15-5
Material
 Requirements                                  Master
                                             production
                                              schedule
   Planning

                              Product         Material           Item
                             structure      requirements        master
                                 file         planning            file




                                              Planned
                                                order
                                              releases




                                   Work      Purchase      Rescheduling
                                   orders     orders         notices

Copyright 2011 John Wiley & Sons, Inc.                                    15-6
MRP Inputs and Outputs
• Inputs                                 • Outputs
      – Master production                  – Planned order
        schedule                             releases
      – Product structure file                • Work orders
                                              • Purchase orders
      – Item master file
                                              • Rescheduling notices




Copyright 2011 John Wiley & Sons, Inc.                             15-7
Master Production Schedule

• Drives MRP process with a schedule of finished
  products
• Quantities represent production not demand
• Quantities may consist of a combination of
  customer orders and demand forecasts
• Quantities represent what needs to be
  produced, not what can be produced
• Quantities represent end items that may or may
  not be finished products




Copyright 2011 John Wiley & Sons, Inc.           15-8
Master Production Schedule

                                                   PERIOD
        MPS ITEM                           1     2   3    4       5
        Pencil Case                      125   125   125   125   125
        Clipboard                         85    95   120   100   100
        Lapboard                          75   120    47    20    17
        Lapdesk                            0    50     0    50     0




Copyright 2011 John Wiley & Sons, Inc.                                 15-9
Product Structure File




Copyright 2011 John Wiley & Sons, Inc.            15-10
Product Structure
                                                Clipboard




                                                            Top clip (1)   Bottom clip (1)



                                                              Pivot (1)       Spring (1)



                                                                      Rivets (2)
    Finished clipboard                   Pressboard (1)




Copyright 2011 John Wiley & Sons, Inc.                                                 15-11
Product Structure Tree


                                         Clipboard                              Level 0




                Pressboard               Clip Ass‘y           Rivets
                    (1)                      (1)               (2)              Level 1




      Top Clip                Bottom Clip             Pivot            Spring
        (1)                       (1)                  (1)              (1)     Level 2




Copyright 2011 John Wiley & Sons, Inc.                                           15-12
Multilevel Indented BOM
      LEVEL                      ITEM     UNIT OF MEASURE   QUANTITY
     0----                Clipboard             ea             1
     -1---                Clip Assembly         ea             1
     --2--                Top Clip              ea             1
     --2--                Bottom Clip           ea             1
     --2--                Pivot                 ea             1
     --2--                Spring                ea             1
     -1---                Rivet                 ea             2
     -1---                Press Board           ea             1




Copyright 2011 John Wiley & Sons, Inc.                          15-13
Specialized BOMs

• Phantom bills
      • Transient subassemblies
      • Never stocked
      • Immediately consumed in next stage
• K-bills
      • Group small, loose parts under pseudo-item number
      • Reduces paperwork, processing time, and file space




Copyright 2011 John Wiley & Sons, Inc.                  15-14
Specialized BOMs
• Modular bills
      • Product assembled from major subassemblies and
        customer options
      • Modular bill kept for each major subassembly
      • Simplifies forecasting and planning
      • X10 automobile example
            • 3 x 8 x 3 x 8 x 4 = 2,304 configurations
            • 3 + 8 + 3 + 8 + 4 = 26 modular bills




Copyright 2011 John Wiley & Sons, Inc.                   15-15
Modular BOMs

                                                      X10
                                                   Automobile




      Engines           Exterior color                Interior            Interior color              Body
      (1 of 3)             (1 of 8)                   (1 of 3)               (1 of 8)                (1 of 4)


            4-Cylinder (.40)    Bright red (.10)            Leather (.20)         Grey (.10)             Sports coupe (.20)
            6-Cylinder (.50)    White linen (.10)           Tweed (.40)           Light blue (.10)       Two-door (.20)
            8-Cylinder (.10)    Sulphur yellow (.10)        Plush (.40)           Rose (.10)             Four-door (.30)
                                Neon orange (.10)                                 Off-white (.20)        Station wagon (.30)
                                Metallic blue (.10)                               Cool green (.10)
                                Emerald green (.10)                               Black (.20)
                                Jet black (.20)                                   Brown (.10)
                                Champagne (.20)                                   B/W checked (.10)




Copyright 2011 John Wiley & Sons, Inc.                                                                               15-16
Time-phased Bills
• An assembly chart shown against a time scale




Copyright 2011 John Wiley & Sons, Inc.             15-17
Time-phased Bills
• Forward scheduling
     • start at today‗s date and schedule forward to
       determine the earliest date the job can be finished. If
       each item takes one period to complete, the
       clipboards can be finished in three periods
• Backward scheduling
     • start at the due date and schedule backwards to
       determine when to begin work. If an order for
       clipboards is due by period three, we should start
       production now



Copyright 2011 John Wiley & Sons, Inc.                      15-18
Item Master File
           DESCRIPTION                     INVENTORY POLICY

     Item                Pressboard       Lead time                1
     Item no.               7341          Annual demand         5000
     Item type             Purch          Holding cost             1
     Product/sales class   Comp           Ordering/setup cost     50
     Value class             B            Safety stock             0
     Buyer/planner          RSR           Reorder point           39
     Vendor/drawing        07142          EOQ                    316
     Phantom code            N            Minimum order qty      100
     Unit price/cost        1.25          Maximum order qty      500
     Pegging                 Y            Multiple order qty       1
     LLC                      1           Policy code              3


Copyright 2011 John Wiley & Sons, Inc.                             15-19
Item Master File
      PHYSICAL INVENTORY                        USAGE/SALES
    On hand            150                YTD usage/sales      1100
    Location          W142                MTD usage/sales         75
    On order           100                YTD receipts         1200
    Allocated          75                 MTD receipts             0
    Cycle               3                 Last receipt          8/25
    Last count         9/5                Last issue            10/5
    Difference          -2
                                                  CODES
                                          Cost acct.          00754
                                          Routing             00326
                                          Engr                07142


Copyright 2011 John Wiley & Sons, Inc.                             15-20
MRP Processes
• Exploding the bill of material
• Netting out the inventory
• Netting
      • the process of subtracting on-hand quantities and
        scheduled receipts from gross requirements to
        produce net requirements
• Lot sizing
     • determining the quantities in which items are usually
       made or purchased
• Time-phasing requirements

Copyright 2011 John Wiley & Sons, Inc.                      15-21
MRP Matrix




Copyright 2011 John Wiley & Sons, Inc.                15-22
MRP
        Master Production Schedule
                                               1     2         3     4      5

        Clipboard                              85   95        120    100   100
        Lapdesk                                 0   60          0     60     0


       Item Master File
                                 CLIPBOARD          LAPDESK         PRESSBOARD
       On hand                        25               20               150
       On order                  175 (Period 1)        0                 0
       (sch receipt)
       LLC                                0                0             1
       Lot size                          L4L             Mult 50      Min 100
       Lead time                          1                1             1


Copyright 2011 John Wiley & Sons, Inc.                                          15-23
MRP
                                   Product Structure Record


                                                Clipboard                                Level 0



                     Pressboard                 Clip Ass‘y             Rivets
                         (1)                        (1)                 (2)              Level 1




                                                Lapdesk                                  Level 0



        Pressboard                       Trim                Beanbag             Glue
            (2)                          (3‘)                  (1)              (4 oz)   Level 1



Copyright 2011 John Wiley & Sons, Inc.                                                       15-24
MRP - 1

    ITEM: CLIPBOARD                      LLC: 0              PERIOD
    LOT SIZE: L4L                         LT: 1   1     2      3      4     5

    Gross Requirements                            85    95    120     100   100
    Scheduled Receipts                            175
    Projected on Hand                       25
    Net Requirements
    Planned Order Receipts
    Planned Order Releases




Copyright 2011 John Wiley & Sons, Inc.                                          15-25
MRP - 2
    ITEM: CLIPBOARD                      LLC: 0                PERIOD
    LOT SIZE: L4L                         LT: 1   1       2      3      4     5

    Gross Requirements                            85      95    120     100   100
    Scheduled Receipts                            175
    Projected on Hand                       25    115
    Net Requirements                                  0
    Planned Order Receipts
    Planned Order Releases


                    (25 + 175) = 200 units available
                    (200 - 85) = 115 on hand at the end of Period 1




Copyright 2011 John Wiley & Sons, Inc.                                            15-26
MRP - 3

    ITEM: CLIPBOARD                      LLC: 0                   PERIOD
    LOT SIZE: L4L                         LT: 1   1       2         3      4     5

    Gross Requirements                            85      95       120     100   100
    Scheduled Receipts                            175
    Projected on Hand                       25    115     20
    Net Requirements                                  0       0
    Planned Order Receipts
    Planned Order Releases

                     115 units available
                     (115 - 85) = 20 on hand at the end of Period 2



Copyright 2011 John Wiley & Sons, Inc.                                               15-27
MRP - 4

    ITEM: CLIPBOARD                      LLC: 0                   PERIOD
    LOT SIZE: L4L                         LT: 1   1       2         3       4     5

    Gross Requirements                            85      95       120      100   100
    Scheduled Receipts                            175
    Projected on Hand                       25    115     20            0
    Net Requirements                                  0       0    100
    Planned Order Receipts                                         100
    Planned Order Releases                                100

       20 units available
       (20 - 120) = -100 — 100 additional Clipboards are required
       Order must be placed in Period 2 to be received in Period 3



Copyright 2011 John Wiley & Sons, Inc.                                                15-28
MRP - 5

    ITEM: CLIPBOARD                      LLC: 0                   PERIOD
    LOT SIZE: L4L                         LT: 1   1       2         3       4       5

    Gross Requirements                            85      95       120      100     100
    Scheduled Receipts                            175
    Projected on Hand                       25    115     20            0       0       0
    Net Requirements                                  0       0    100      100     100
    Planned Order Receipts                                         100      100     100
    Planned Order Releases                                100      100      100


    Following the same logic Gross Requirements in Periods 4 and 5
    develop Net Requirements, Planned Order Receipts, and Planned
    Order Releases


Copyright 2011 John Wiley & Sons, Inc.                                                  15-29
MRP - 6

    ITEM: LAPDESK                        LLC: 0                PERIOD
    LOT SIZE: MULT 50                     LT: 1   1       2      3       4    5

    Gross Requirements                                0   60         0   60       0
    Scheduled Receipts
    Projected on Hand                       20
    Net Requirements
    Planned Order Receipts
    Planned Order Releases




Copyright 2011 John Wiley & Sons, Inc.                                            15-30
MRP - 7
    ITEM: LAPDESK                        LLC: 0                PERIOD
    LOT SIZE: MULT 50                     LT: 1   1       2      3       4       5

    Gross Requirements                                0   60         0   60          0
    Scheduled Receipts
    Projected on Hand                       20    20      10     10          0       0
    Net Requirements                                  0   40             50
    Planned Order Receipts                                50             50
    Planned Order Releases                        50             50


             Following the same logic, the Lapdesk MRP matrix is
             completed as shown




Copyright 2011 John Wiley & Sons, Inc.                                           15-31
MRP - 8
    ITEM: CLIPBOARD       LLC: 0                            PERIOD
    LOT SIZE: L4L           LT: 1                  1     2     3    4    5
    Planned Order Releases                              100   100  100

    ITEM: LAPDESK                        LLC: 0             PERIOD
    LOT SIZE: MULT 50                      LT: 1   1    2     3      4   5
    Planned Order Releases                         50         50

    ITEM: PRESSBOARD LLC: 0                                 PERIOD
    LOT SIZE: MIN 100  LT: 1                       1    2     3      4   5
     Gross Requirements
     Scheduled Receipts
     Projected on Hand                      150
     Net Requirements
     Planned Order Receipts
     Planned Order Releases

Copyright 2011 John Wiley & Sons, Inc.                                       15-32
MRP – 9
    ITEM: CLIPBOARD       LLC: 0                                 PERIOD
    LOT SIZE: L4L           LT: 1                   1         2     3    4        5
    Planned Order Releases                                   100   100  100

    ITEM: LAPDESK                        LLC: 0         x1         PERIOD   x1    x1
    LOT SIZE: MULT 50                      LT: 1    1        2       3      4     5
    Planned Order Releases                              50           50

    ITEM: PRESSBOARD LLC: 0                        x2        x2    PERIOD
    LOT SIZE: MIN 100  LT: 1                        1        2       3      4     5
     Gross Requirements                             100      100    200     100       0
     Scheduled Receipts
     Projected on Hand                      150
     Net Requirements
     Planned Order Receipts
     Planned Order Releases

Copyright 2011 John Wiley & Sons, Inc.                                                15-33
MRP – 10
    ITEM: CLIPBOARD       LLC: 0                                 PERIOD
    LOT SIZE: L4L           LT: 1                   1         2     3    4        5
    Planned Order Releases                                   100   100  100

    ITEM: LAPDESK                        LLC: 0         x1         PERIOD   x1    x1
    LOT SIZE: MULT 50                      LT: 1    1        2       3      4     5
    Planned Order Releases                              50           50

    ITEM: PRESSBOARD LLC: 0                        x2        x2    PERIOD
    LOT SIZE: MIN 100  LT: 1                        1        2       3      4     5
     Gross Requirements                             100      100    200     100       0
     Scheduled Receipts
     Projected on Hand                      150         50    50      0       0
     Net Requirements                                         50    150     100
     Planned Order Receipts                                  100    150     100
     Planned Order Releases                         100      150    100

Copyright 2011 John Wiley & Sons, Inc.                                                15-34
MRP - 11

    Planned Order Report                                  PERIOD
    ITEM                                       1     2      3       4    5
    Clipboard                                       100    100     100
    Lapdesk                                    50           50
    Pressboard                                100   150    100




Copyright 2011 John Wiley & Sons, Inc.                                       15-35
Lot Sizing in MRP Systems

• Lot-for-lot ordering policy
• Fixed-size lot ordering policy
      •   Minimum order quantities
      •   Maximum order quantities
      •   Multiple order quantities
      •   Economic order quantity
      •   Periodic order quantity




Copyright 2011 John Wiley & Sons, Inc.       15-36
Advanced Lot Sizing Rules: L4L




             Total cost of L4L = (4 X $60) + (0 X $1) = $240

Copyright 2011 John Wiley & Sons, Inc.                         15-37
Advanced Lot Sizing Rules: EOQ
                              2(30)(60
               EOQ                       60   minimum order quantity
                                 1




Total cost of EOQ = (2 X $60) + [(10 + 50 + 40) X $1)] = $220




Copyright 2011 John Wiley & Sons, Inc.                                 15-38
Advanced Lot Sizing Rules: POQ
   POQ        Q/d        60 / 30         2 periods worth of requirements




      Total cost of POQ = (2 X $60) + [(20 + 40) X $1] = $180




Copyright 2011 John Wiley & Sons, Inc.                                     15-39
Planned Order Report
Item               #2740                                                Date             9 - 25 - 05
On hand            100                                                  Lead time        2 weeks
On order           200                                                  Lot size         200
Allocated          50                                                   Safety stock     50
                                          SCHEDULED                    PROJECTED
DATE       ORDER NO.          GROSS REQS.  RECEIPTS                     ON HAND        ACTION
                                                                            50
9-26         AL 4416                     25                                 25
9-30         AL 4174                     25                                  0
10-01        GR 6470                     50                               - 50
10-08        SR 7542                                       200            150     Expedite SR 10-01
10-10        CO 4471                     75                                 75
10-15        GR 6471                     50                                 25
10-23        GR 6471                     25                                  0
10-27        GR 6473                     50                               - 50    Release PO 10-13
Key:    AL = allocated                        WO = work order
        CO = customer order                   SR = scheduled receipt
        PO = purchase order                   GR = gross requirement


Copyright 2011 John Wiley & Sons, Inc.                                                        15-40
MRP Action Report

    Current date 9-25-08
  ITEM         DATE           ORDER NO. QTY.               ACTION
  #2740        10-08                 7542   200   Expedite        SR   10-01
  #3616        10-09                              Move forward    PO   10-07
  #2412        10-10                              Move forward    PO   10-05
  #3427        10-15                              Move backward   PO   10-25
  #2516        10-20                 7648   100   De-expedite     SR   10-30
  #2740        10-27                        200   Release         PO   10-13
  #3666        10-31                         50   Release         WO   10-24




Copyright 2011 John Wiley & Sons, Inc.                                   15-41
Capacity Requirements
                         Planning (CRP)
• Creates a load profile
• Identifies under-loads and over-loads
• Inputs
      • Planned order releases
      • Routing file
      • Open orders file




Copyright 2011 John Wiley & Sons, Inc.        15-42
CRP
                                         MRP planned
                                            order
                                          releases




                                            Capacity        Open
          Routing
                                          requirements      orders
            file
                                            planning          file




                                         Load profile for
                                          each process




Copyright 2011 John Wiley & Sons, Inc.                               15-43
Calculating Capacity
• Maximum capability to produce
• Rated Capacity
      • Theoretical output that could be attained if a process were
        operating at full speed without interruption, exceptions, or
        downtime
• Effective Capacity
      • Takes into account the efficiency with which a particular
        product or customer can be processed and the utilization of
        the scheduled hours or work

          Effective Daily Capacity = (no. of machines or workers) x
              (hours per shift) x (no. of shifts) x (utilization) x ( efficiency)




Copyright 2011 John Wiley & Sons, Inc.                                              15-44
Calculating Capacity

• Utilization
      • Percent of available time spent working
• Efficiency
      • How well a machine or worker performs compared
        to a standard output level
• Load
      • Standard hours of work assigned to a facility
• Load Percent
                                                           load
      • Ratio of load to capacity        Load Percent =              x 100%
                                                          capacity




Copyright 2011 John Wiley & Sons, Inc.                                  15-45
Load Profiles

• Graphical comparison of load versus capacity
• Leveling underloaded conditions:
      • Acquire more work
      • Pull work ahead that is scheduled for later time
        periods
      • Reduce normal capacity
• Load leveling
      • Process of balancing underloads and overloads




Copyright 2011 John Wiley & Sons, Inc.                     15-46
Reducing Over-load Conditions
•      Eliminate unnecessary requirements
•      Reroute jobs to alternative
       machines, workers, or work centers
•      Split lots between two or more machines
•      Increase normal capacity
•      Subcontract
•      Increase efficiency of the operation
•      Push work back to later time periods
•      Revise master schedule



Copyright 2011 John Wiley & Sons, Inc.           15-47
Copy Courier
• Two high-speed copiers that can be operated by
  one operator.
• 2 shifts per day
• 8 hours/shift , 5 days/week.
• No breaks during the day
• 30 minutes for lunch or dinner
• Machine service time = 30 minutes at the beginning
  of each shift
• Machine efficiency = 90%.
• Capacity
      • 2 copiers * 2 shifts * 8 hrs/day * 7/8 utilization * .90
        efficiency = 1512 minutes/day


Copyright 2011 John Wiley & Sons, Inc.                             15-48
Copy Courier

       Job            No. of             Setup Time   Run Time
                      Copies                (min)     (min/unit)
       10              500                   5.2        0.08
       20             1000                  10.6        0.10
       30             5000                   3.4        0.12
       40             4500                  11.2        0.14
       50             2000                  15.3        0.10



Copyright 2011 John Wiley & Sons, Inc.                             15-49
Load Calculations


    Job            Setup + Run x No. Copies             Job Time
    10              5.2 + (500 X 0.08)                = 45.20
    20              10.6 + (1000 X 0.10)              = 110.60
    30              3.4 + (5000 X 0.12)               = 603.40
    40              11.2 + (4500 X 0.14)              = 641.20
    50              15.3 + (2000 X 0.10)              = 215.30
                                                      1,615.70 min



Copyright 2011 John Wiley & Sons, Inc.                          15-50
Loading
Capacity
2 copiers * 2 shifts * 8 hrs/day * 7/8 utilization * .90 efficiency
    = 1512 minutes/day
Load percent = 1615.70/1512 = 1.068 X 100% = 106.8%
Overloaded by 6.8%.
Extends working day by approximately 36 minutes
Load percent = 99%.
Increase efficiency to 97%.




Copyright 2011 John Wiley & Sons, Inc.                        15-51
Initial Load Profile

                    120 –
                    110 –
                    100 –
Hours of capacity




                     90 –
                     80 –
                     70 –
                     60 –
                     50 –
                     40 –                                       Normal
                                                                capacity
                     30 –
                     20 –
                     10 –
                      0–
                            1       2    3         4    5   6
                                         Time (weeks)


Copyright 2011 John Wiley & Sons, Inc.                            15-52
Adjusted Load Profile

                    120 –
                    110 –
                    100 –
Hours of capacity




                     90 –
                     80 –
                     70 –                     Work
                                               an
                     60 –                     extra   Push back
                                 Pull ahead
                     50 –                     shift
                                  Overtime            Push back           Normal
                     40 –
                                                                          capacity
                     30 –
                     20 –
                     10 –
                      0–
                            1        2          3        4        5   6
                                               Time (weeks)


Copyright 2011 John Wiley & Sons, Inc.                                      15-53
Relaxing MRP Assumptions

• Material is not always the most constraining
  resource
• Lead times can vary
• Not every transaction needs to be recorded
• Shop floor may require a more sophisticated
  scheduling system
• Scheduling in advance may not be appropriate
  for on-demand production.



Copyright 2011 John Wiley & Sons, Inc.       15-54
Enterprise Resource Planning (ERP)
• Software that organizes and manages a
  company‘s business processes by
     •   sharing information across functional areas
     •   integrating business processes
     •   facilitating customer interaction
     •   providing benefit to global companies




Copyright 2011 John Wiley & Sons, Inc.                 15-55
Organizational Data Flows




Copyright 2011 John Wiley & Sons, Inc.        15-56
ERP‘s Central Database




Copyright 2011 John Wiley & Sons, Inc. Sons, Inc.
           Copyright 2011 John Wiley &              15-57
Selected Enterprise Software Vendors




Copyright 2011 John Wiley & Sons, Inc.   15-58
ERP Implementation

• Analyze business processes
• Choose modules to implement
      • Which processes have the biggest impact on
        customer relations?
      • Which process would benefit the most from
        integration?
      • Which processes should be standardized?
• Align level of sophistication
• Finalize delivery and access
• Link with external partners



Copyright 2011 John Wiley & Sons, Inc.               15-59
Customer Relationship Management
                 (CRM)
• Software that
      • Plans and executes business processes
      • Involves customer interaction
      • Changes focus from managing products to managing
        customers
      • Analyzes point-of-sale data for patterns used to
        predict future behavior




Copyright 2011 John Wiley & Sons, Inc.                15-60
Supply Chain Management
• Software that plans and executes business
  processes related to supply chains
• Includes
      • Supply chain planning
      • Supply chain execution
      • Supplier relationship management
• Distinctions between ERP and SCM are becoming
  increasingly blurred




Copyright 2011 John Wiley & Sons, Inc.        15-61
Product Lifecycle Management (PLM)
• Software that
      • Incorporates new product design and development
        and product life cycle management
      • Integrates customers and suppliers in the design
        process though the entire product life cycle




Copyright 2011 John Wiley & Sons, Inc.                     15-62
ERP and Software Systems




Copyright 2011 John Wiley & Sons, Inc.     15-63
Connectivity
• Application programming interfaces (APIs)
      • give other programs well-defined ways of speaking to
        them
• Enterprise Application Integration (EAI) solutions
• EDI is being replaced by XML, business language
  of Internet
• Service-oriented architecture (SOA)
      • collection of ―services‖ that communicate with each other
        within software or between software



Copyright 2011 John Wiley & Sons, Inc.                     15-64
Copyright 2011 John Wiley & Sons, Inc.
      All rights reserved. Reproduction or translation of this
      work beyond that permitted in section 117 of the 1976
      United States Copyright Act without express permission
      of the copyright owner is unlawful. Request for further
      information should be addressed to the Permission
      Department, John Wiley & Sons, Inc. The purchaser
      may make back-up copies for his/her own use only and
      not for distribution or resale. The Publisher assumes no
      responsibility for errors, omissions, or damages caused
      by the use of these programs or from the use of the
      information herein.




Copyright 2011 John Wiley & Sons, Inc.                     15-65

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C15

  • 2. Lecture Outline • Material Requirements Planning (MRP) • Capacity Requirements Planning (CRP) • Enterprise Resource Planning (ERP) • Customer Relationship Management (CRM) • Supply Chain Management (SCM) • Product Lifecycle Management (PLM) Copyright 2011 John Wiley & Sons, Inc. 15-2
  • 4. Material Requirements Planning (MRP) • Computerized inventory control and production planning system • When to use MRP? • Dependent demand items • Discrete demand items • Complex products • Job shop production • Assemble-to-order environments Copyright 2011 John Wiley & Sons, Inc. 15-4
  • 5. Demand Characteristics Independent demand Dependent demand 100 x 1 = 100 tabletops 100 tables 100 x 4 = 400 table legs Continuous demand 400 – Discrete demand 400 – 300 – No. of tables 300 – No. of tables 200 – 200 – 100 – 100 – 1 2 3 4 5 Week M T W Th F M T W Th F Copyright 2011 John Wiley & Sons, Inc. 15-5
  • 6. Material Requirements Master production schedule Planning Product Material Item structure requirements master file planning file Planned order releases Work Purchase Rescheduling orders orders notices Copyright 2011 John Wiley & Sons, Inc. 15-6
  • 7. MRP Inputs and Outputs • Inputs • Outputs – Master production – Planned order schedule releases – Product structure file • Work orders • Purchase orders – Item master file • Rescheduling notices Copyright 2011 John Wiley & Sons, Inc. 15-7
  • 8. Master Production Schedule • Drives MRP process with a schedule of finished products • Quantities represent production not demand • Quantities may consist of a combination of customer orders and demand forecasts • Quantities represent what needs to be produced, not what can be produced • Quantities represent end items that may or may not be finished products Copyright 2011 John Wiley & Sons, Inc. 15-8
  • 9. Master Production Schedule PERIOD MPS ITEM 1 2 3 4 5 Pencil Case 125 125 125 125 125 Clipboard 85 95 120 100 100 Lapboard 75 120 47 20 17 Lapdesk 0 50 0 50 0 Copyright 2011 John Wiley & Sons, Inc. 15-9
  • 10. Product Structure File Copyright 2011 John Wiley & Sons, Inc. 15-10
  • 11. Product Structure Clipboard Top clip (1) Bottom clip (1) Pivot (1) Spring (1) Rivets (2) Finished clipboard Pressboard (1) Copyright 2011 John Wiley & Sons, Inc. 15-11
  • 12. Product Structure Tree Clipboard Level 0 Pressboard Clip Ass‘y Rivets (1) (1) (2) Level 1 Top Clip Bottom Clip Pivot Spring (1) (1) (1) (1) Level 2 Copyright 2011 John Wiley & Sons, Inc. 15-12
  • 13. Multilevel Indented BOM LEVEL ITEM UNIT OF MEASURE QUANTITY 0---- Clipboard ea 1 -1--- Clip Assembly ea 1 --2-- Top Clip ea 1 --2-- Bottom Clip ea 1 --2-- Pivot ea 1 --2-- Spring ea 1 -1--- Rivet ea 2 -1--- Press Board ea 1 Copyright 2011 John Wiley & Sons, Inc. 15-13
  • 14. Specialized BOMs • Phantom bills • Transient subassemblies • Never stocked • Immediately consumed in next stage • K-bills • Group small, loose parts under pseudo-item number • Reduces paperwork, processing time, and file space Copyright 2011 John Wiley & Sons, Inc. 15-14
  • 15. Specialized BOMs • Modular bills • Product assembled from major subassemblies and customer options • Modular bill kept for each major subassembly • Simplifies forecasting and planning • X10 automobile example • 3 x 8 x 3 x 8 x 4 = 2,304 configurations • 3 + 8 + 3 + 8 + 4 = 26 modular bills Copyright 2011 John Wiley & Sons, Inc. 15-15
  • 16. Modular BOMs X10 Automobile Engines Exterior color Interior Interior color Body (1 of 3) (1 of 8) (1 of 3) (1 of 8) (1 of 4) 4-Cylinder (.40) Bright red (.10) Leather (.20) Grey (.10) Sports coupe (.20) 6-Cylinder (.50) White linen (.10) Tweed (.40) Light blue (.10) Two-door (.20) 8-Cylinder (.10) Sulphur yellow (.10) Plush (.40) Rose (.10) Four-door (.30) Neon orange (.10) Off-white (.20) Station wagon (.30) Metallic blue (.10) Cool green (.10) Emerald green (.10) Black (.20) Jet black (.20) Brown (.10) Champagne (.20) B/W checked (.10) Copyright 2011 John Wiley & Sons, Inc. 15-16
  • 17. Time-phased Bills • An assembly chart shown against a time scale Copyright 2011 John Wiley & Sons, Inc. 15-17
  • 18. Time-phased Bills • Forward scheduling • start at today‗s date and schedule forward to determine the earliest date the job can be finished. If each item takes one period to complete, the clipboards can be finished in three periods • Backward scheduling • start at the due date and schedule backwards to determine when to begin work. If an order for clipboards is due by period three, we should start production now Copyright 2011 John Wiley & Sons, Inc. 15-18
  • 19. Item Master File DESCRIPTION INVENTORY POLICY Item Pressboard Lead time 1 Item no. 7341 Annual demand 5000 Item type Purch Holding cost 1 Product/sales class Comp Ordering/setup cost 50 Value class B Safety stock 0 Buyer/planner RSR Reorder point 39 Vendor/drawing 07142 EOQ 316 Phantom code N Minimum order qty 100 Unit price/cost 1.25 Maximum order qty 500 Pegging Y Multiple order qty 1 LLC 1 Policy code 3 Copyright 2011 John Wiley & Sons, Inc. 15-19
  • 20. Item Master File PHYSICAL INVENTORY USAGE/SALES On hand 150 YTD usage/sales 1100 Location W142 MTD usage/sales 75 On order 100 YTD receipts 1200 Allocated 75 MTD receipts 0 Cycle 3 Last receipt 8/25 Last count 9/5 Last issue 10/5 Difference -2 CODES Cost acct. 00754 Routing 00326 Engr 07142 Copyright 2011 John Wiley & Sons, Inc. 15-20
  • 21. MRP Processes • Exploding the bill of material • Netting out the inventory • Netting • the process of subtracting on-hand quantities and scheduled receipts from gross requirements to produce net requirements • Lot sizing • determining the quantities in which items are usually made or purchased • Time-phasing requirements Copyright 2011 John Wiley & Sons, Inc. 15-21
  • 22. MRP Matrix Copyright 2011 John Wiley & Sons, Inc. 15-22
  • 23. MRP Master Production Schedule 1 2 3 4 5 Clipboard 85 95 120 100 100 Lapdesk 0 60 0 60 0 Item Master File CLIPBOARD LAPDESK PRESSBOARD On hand 25 20 150 On order 175 (Period 1) 0 0 (sch receipt) LLC 0 0 1 Lot size L4L Mult 50 Min 100 Lead time 1 1 1 Copyright 2011 John Wiley & Sons, Inc. 15-23
  • 24. MRP Product Structure Record Clipboard Level 0 Pressboard Clip Ass‘y Rivets (1) (1) (2) Level 1 Lapdesk Level 0 Pressboard Trim Beanbag Glue (2) (3‘) (1) (4 oz) Level 1 Copyright 2011 John Wiley & Sons, Inc. 15-24
  • 25. MRP - 1 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Gross Requirements 85 95 120 100 100 Scheduled Receipts 175 Projected on Hand 25 Net Requirements Planned Order Receipts Planned Order Releases Copyright 2011 John Wiley & Sons, Inc. 15-25
  • 26. MRP - 2 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Gross Requirements 85 95 120 100 100 Scheduled Receipts 175 Projected on Hand 25 115 Net Requirements 0 Planned Order Receipts Planned Order Releases (25 + 175) = 200 units available (200 - 85) = 115 on hand at the end of Period 1 Copyright 2011 John Wiley & Sons, Inc. 15-26
  • 27. MRP - 3 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Gross Requirements 85 95 120 100 100 Scheduled Receipts 175 Projected on Hand 25 115 20 Net Requirements 0 0 Planned Order Receipts Planned Order Releases 115 units available (115 - 85) = 20 on hand at the end of Period 2 Copyright 2011 John Wiley & Sons, Inc. 15-27
  • 28. MRP - 4 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Gross Requirements 85 95 120 100 100 Scheduled Receipts 175 Projected on Hand 25 115 20 0 Net Requirements 0 0 100 Planned Order Receipts 100 Planned Order Releases 100 20 units available (20 - 120) = -100 — 100 additional Clipboards are required Order must be placed in Period 2 to be received in Period 3 Copyright 2011 John Wiley & Sons, Inc. 15-28
  • 29. MRP - 5 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Gross Requirements 85 95 120 100 100 Scheduled Receipts 175 Projected on Hand 25 115 20 0 0 0 Net Requirements 0 0 100 100 100 Planned Order Receipts 100 100 100 Planned Order Releases 100 100 100 Following the same logic Gross Requirements in Periods 4 and 5 develop Net Requirements, Planned Order Receipts, and Planned Order Releases Copyright 2011 John Wiley & Sons, Inc. 15-29
  • 30. MRP - 6 ITEM: LAPDESK LLC: 0 PERIOD LOT SIZE: MULT 50 LT: 1 1 2 3 4 5 Gross Requirements 0 60 0 60 0 Scheduled Receipts Projected on Hand 20 Net Requirements Planned Order Receipts Planned Order Releases Copyright 2011 John Wiley & Sons, Inc. 15-30
  • 31. MRP - 7 ITEM: LAPDESK LLC: 0 PERIOD LOT SIZE: MULT 50 LT: 1 1 2 3 4 5 Gross Requirements 0 60 0 60 0 Scheduled Receipts Projected on Hand 20 20 10 10 0 0 Net Requirements 0 40 50 Planned Order Receipts 50 50 Planned Order Releases 50 50 Following the same logic, the Lapdesk MRP matrix is completed as shown Copyright 2011 John Wiley & Sons, Inc. 15-31
  • 32. MRP - 8 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Planned Order Releases 100 100 100 ITEM: LAPDESK LLC: 0 PERIOD LOT SIZE: MULT 50 LT: 1 1 2 3 4 5 Planned Order Releases 50 50 ITEM: PRESSBOARD LLC: 0 PERIOD LOT SIZE: MIN 100 LT: 1 1 2 3 4 5 Gross Requirements Scheduled Receipts Projected on Hand 150 Net Requirements Planned Order Receipts Planned Order Releases Copyright 2011 John Wiley & Sons, Inc. 15-32
  • 33. MRP – 9 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Planned Order Releases 100 100 100 ITEM: LAPDESK LLC: 0 x1 PERIOD x1 x1 LOT SIZE: MULT 50 LT: 1 1 2 3 4 5 Planned Order Releases 50 50 ITEM: PRESSBOARD LLC: 0 x2 x2 PERIOD LOT SIZE: MIN 100 LT: 1 1 2 3 4 5 Gross Requirements 100 100 200 100 0 Scheduled Receipts Projected on Hand 150 Net Requirements Planned Order Receipts Planned Order Releases Copyright 2011 John Wiley & Sons, Inc. 15-33
  • 34. MRP – 10 ITEM: CLIPBOARD LLC: 0 PERIOD LOT SIZE: L4L LT: 1 1 2 3 4 5 Planned Order Releases 100 100 100 ITEM: LAPDESK LLC: 0 x1 PERIOD x1 x1 LOT SIZE: MULT 50 LT: 1 1 2 3 4 5 Planned Order Releases 50 50 ITEM: PRESSBOARD LLC: 0 x2 x2 PERIOD LOT SIZE: MIN 100 LT: 1 1 2 3 4 5 Gross Requirements 100 100 200 100 0 Scheduled Receipts Projected on Hand 150 50 50 0 0 Net Requirements 50 150 100 Planned Order Receipts 100 150 100 Planned Order Releases 100 150 100 Copyright 2011 John Wiley & Sons, Inc. 15-34
  • 35. MRP - 11 Planned Order Report PERIOD ITEM 1 2 3 4 5 Clipboard 100 100 100 Lapdesk 50 50 Pressboard 100 150 100 Copyright 2011 John Wiley & Sons, Inc. 15-35
  • 36. Lot Sizing in MRP Systems • Lot-for-lot ordering policy • Fixed-size lot ordering policy • Minimum order quantities • Maximum order quantities • Multiple order quantities • Economic order quantity • Periodic order quantity Copyright 2011 John Wiley & Sons, Inc. 15-36
  • 37. Advanced Lot Sizing Rules: L4L Total cost of L4L = (4 X $60) + (0 X $1) = $240 Copyright 2011 John Wiley & Sons, Inc. 15-37
  • 38. Advanced Lot Sizing Rules: EOQ 2(30)(60 EOQ 60 minimum order quantity 1 Total cost of EOQ = (2 X $60) + [(10 + 50 + 40) X $1)] = $220 Copyright 2011 John Wiley & Sons, Inc. 15-38
  • 39. Advanced Lot Sizing Rules: POQ POQ Q/d 60 / 30 2 periods worth of requirements Total cost of POQ = (2 X $60) + [(20 + 40) X $1] = $180 Copyright 2011 John Wiley & Sons, Inc. 15-39
  • 40. Planned Order Report Item #2740 Date 9 - 25 - 05 On hand 100 Lead time 2 weeks On order 200 Lot size 200 Allocated 50 Safety stock 50 SCHEDULED PROJECTED DATE ORDER NO. GROSS REQS. RECEIPTS ON HAND ACTION 50 9-26 AL 4416 25 25 9-30 AL 4174 25 0 10-01 GR 6470 50 - 50 10-08 SR 7542 200 150 Expedite SR 10-01 10-10 CO 4471 75 75 10-15 GR 6471 50 25 10-23 GR 6471 25 0 10-27 GR 6473 50 - 50 Release PO 10-13 Key: AL = allocated WO = work order CO = customer order SR = scheduled receipt PO = purchase order GR = gross requirement Copyright 2011 John Wiley & Sons, Inc. 15-40
  • 41. MRP Action Report Current date 9-25-08 ITEM DATE ORDER NO. QTY. ACTION #2740 10-08 7542 200 Expedite SR 10-01 #3616 10-09 Move forward PO 10-07 #2412 10-10 Move forward PO 10-05 #3427 10-15 Move backward PO 10-25 #2516 10-20 7648 100 De-expedite SR 10-30 #2740 10-27 200 Release PO 10-13 #3666 10-31 50 Release WO 10-24 Copyright 2011 John Wiley & Sons, Inc. 15-41
  • 42. Capacity Requirements Planning (CRP) • Creates a load profile • Identifies under-loads and over-loads • Inputs • Planned order releases • Routing file • Open orders file Copyright 2011 John Wiley & Sons, Inc. 15-42
  • 43. CRP MRP planned order releases Capacity Open Routing requirements orders file planning file Load profile for each process Copyright 2011 John Wiley & Sons, Inc. 15-43
  • 44. Calculating Capacity • Maximum capability to produce • Rated Capacity • Theoretical output that could be attained if a process were operating at full speed without interruption, exceptions, or downtime • Effective Capacity • Takes into account the efficiency with which a particular product or customer can be processed and the utilization of the scheduled hours or work Effective Daily Capacity = (no. of machines or workers) x (hours per shift) x (no. of shifts) x (utilization) x ( efficiency) Copyright 2011 John Wiley & Sons, Inc. 15-44
  • 45. Calculating Capacity • Utilization • Percent of available time spent working • Efficiency • How well a machine or worker performs compared to a standard output level • Load • Standard hours of work assigned to a facility • Load Percent load • Ratio of load to capacity Load Percent = x 100% capacity Copyright 2011 John Wiley & Sons, Inc. 15-45
  • 46. Load Profiles • Graphical comparison of load versus capacity • Leveling underloaded conditions: • Acquire more work • Pull work ahead that is scheduled for later time periods • Reduce normal capacity • Load leveling • Process of balancing underloads and overloads Copyright 2011 John Wiley & Sons, Inc. 15-46
  • 47. Reducing Over-load Conditions • Eliminate unnecessary requirements • Reroute jobs to alternative machines, workers, or work centers • Split lots between two or more machines • Increase normal capacity • Subcontract • Increase efficiency of the operation • Push work back to later time periods • Revise master schedule Copyright 2011 John Wiley & Sons, Inc. 15-47
  • 48. Copy Courier • Two high-speed copiers that can be operated by one operator. • 2 shifts per day • 8 hours/shift , 5 days/week. • No breaks during the day • 30 minutes for lunch or dinner • Machine service time = 30 minutes at the beginning of each shift • Machine efficiency = 90%. • Capacity • 2 copiers * 2 shifts * 8 hrs/day * 7/8 utilization * .90 efficiency = 1512 minutes/day Copyright 2011 John Wiley & Sons, Inc. 15-48
  • 49. Copy Courier Job No. of Setup Time Run Time Copies (min) (min/unit) 10 500 5.2 0.08 20 1000 10.6 0.10 30 5000 3.4 0.12 40 4500 11.2 0.14 50 2000 15.3 0.10 Copyright 2011 John Wiley & Sons, Inc. 15-49
  • 50. Load Calculations Job Setup + Run x No. Copies Job Time 10 5.2 + (500 X 0.08) = 45.20 20 10.6 + (1000 X 0.10) = 110.60 30 3.4 + (5000 X 0.12) = 603.40 40 11.2 + (4500 X 0.14) = 641.20 50 15.3 + (2000 X 0.10) = 215.30 1,615.70 min Copyright 2011 John Wiley & Sons, Inc. 15-50
  • 51. Loading Capacity 2 copiers * 2 shifts * 8 hrs/day * 7/8 utilization * .90 efficiency = 1512 minutes/day Load percent = 1615.70/1512 = 1.068 X 100% = 106.8% Overloaded by 6.8%. Extends working day by approximately 36 minutes Load percent = 99%. Increase efficiency to 97%. Copyright 2011 John Wiley & Sons, Inc. 15-51
  • 52. Initial Load Profile 120 – 110 – 100 – Hours of capacity 90 – 80 – 70 – 60 – 50 – 40 – Normal capacity 30 – 20 – 10 – 0– 1 2 3 4 5 6 Time (weeks) Copyright 2011 John Wiley & Sons, Inc. 15-52
  • 53. Adjusted Load Profile 120 – 110 – 100 – Hours of capacity 90 – 80 – 70 – Work an 60 – extra Push back Pull ahead 50 – shift Overtime Push back Normal 40 – capacity 30 – 20 – 10 – 0– 1 2 3 4 5 6 Time (weeks) Copyright 2011 John Wiley & Sons, Inc. 15-53
  • 54. Relaxing MRP Assumptions • Material is not always the most constraining resource • Lead times can vary • Not every transaction needs to be recorded • Shop floor may require a more sophisticated scheduling system • Scheduling in advance may not be appropriate for on-demand production. Copyright 2011 John Wiley & Sons, Inc. 15-54
  • 55. Enterprise Resource Planning (ERP) • Software that organizes and manages a company‘s business processes by • sharing information across functional areas • integrating business processes • facilitating customer interaction • providing benefit to global companies Copyright 2011 John Wiley & Sons, Inc. 15-55
  • 56. Organizational Data Flows Copyright 2011 John Wiley & Sons, Inc. 15-56
  • 57. ERP‘s Central Database Copyright 2011 John Wiley & Sons, Inc. Sons, Inc. Copyright 2011 John Wiley & 15-57
  • 58. Selected Enterprise Software Vendors Copyright 2011 John Wiley & Sons, Inc. 15-58
  • 59. ERP Implementation • Analyze business processes • Choose modules to implement • Which processes have the biggest impact on customer relations? • Which process would benefit the most from integration? • Which processes should be standardized? • Align level of sophistication • Finalize delivery and access • Link with external partners Copyright 2011 John Wiley & Sons, Inc. 15-59
  • 60. Customer Relationship Management (CRM) • Software that • Plans and executes business processes • Involves customer interaction • Changes focus from managing products to managing customers • Analyzes point-of-sale data for patterns used to predict future behavior Copyright 2011 John Wiley & Sons, Inc. 15-60
  • 61. Supply Chain Management • Software that plans and executes business processes related to supply chains • Includes • Supply chain planning • Supply chain execution • Supplier relationship management • Distinctions between ERP and SCM are becoming increasingly blurred Copyright 2011 John Wiley & Sons, Inc. 15-61
  • 62. Product Lifecycle Management (PLM) • Software that • Incorporates new product design and development and product life cycle management • Integrates customers and suppliers in the design process though the entire product life cycle Copyright 2011 John Wiley & Sons, Inc. 15-62
  • 63. ERP and Software Systems Copyright 2011 John Wiley & Sons, Inc. 15-63
  • 64. Connectivity • Application programming interfaces (APIs) • give other programs well-defined ways of speaking to them • Enterprise Application Integration (EAI) solutions • EDI is being replaced by XML, business language of Internet • Service-oriented architecture (SOA) • collection of ―services‖ that communicate with each other within software or between software Copyright 2011 John Wiley & Sons, Inc. 15-64
  • 65. Copyright 2011 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that permitted in section 117 of the 1976 United States Copyright Act without express permission of the copyright owner is unlawful. Request for further information should be addressed to the Permission Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages caused by the use of these programs or from the use of the information herein. Copyright 2011 John Wiley & Sons, Inc. 15-65