2. Defining “Team”
A team is a group of people who
share a common goal and are
committed to working together
to achieve it.
While a group, is just a collection
of individuals with no common
goal.
3. Qualities of effective teams
• Common vision and mission on the future of the
project/intervention
• Good leadership, with clear roles and responsibilities
• Power within the group to make decisions
• Common goals to which they feel committed
• Clear strategies to attain the goals
• Transparent distribution of the tasks
• Clear idea of the available resources
• Strong team spirit and constructive conflict resolution
• Respect for differences, strengths, weaknesses and
mutual trust
• Open communication
• Transparent rules for collaboration
• Attention to process and content
• Knowledge and skills to fulfill the tasks
4. Steps in building a successful team
• Developing a team’s common
vision
• Setting team goals
• The team agreeing on operating
principles so as to reduce
conflict and facilitate group
processes.
• Identify team members’
strengths and weaknesses
5. Benefits of a Team
• Shared workloads
• Chances for leadership and
personal satisfaction
• Sense of belonging to a
successful process
• Ability to accomplish more than if
work done independently
6. Stages in Team Building
Forming
Storming
Norming
Performing
7. Stage 2: STORMING
During the Storming stage team
members:
– realize that the task is more difficult than
they imagined;
– have fluctuations in attitude about
chances of success;
– may be resistant to the task; and,
– have poor collaboration.
8. Stage 1: FORMING
• Team Building • Task
– Define team – Define problem
– Determine and strategy
individual roles – Identify
– Develop trust information
and needed
communication
– Develop norms
9. Stage 3: Norming
• During this stage members accept:
– their team;
– team rules and procedures;
– their roles in the team; and,
– the individuality of fellow members.
• Team members realize that they are not
going to crash-and-burn and start helping
each other.
10. Stage 4: PERFORMING
Team members have:
– gained insight into personal and team
processes;
– a better understanding of each other’s
strengths and weaknesses;
– gained the ability to prevent or work
through group conflict and resolve
differences; and,
– developed a close attachment to the team.
11.
12. Citizen’s Charter: Legal Basis
RA 9485 “ANTI-RED TAPE ACT OF 2007
Promotes the
Aims for the improved and integrity, accountability, p
efficient delivery of roper management of
government services by public affairs and public
reducing bureaucratic red property as well as to
tape, preventing graft and establish effective
corruption, and providing practices aimed at the
penalties thereof. prevention of graft and
corruption in government.
13. Title
Add your text
ThemeGallery is ThemeGallery is
a Design Digital Content a Design Digital Content
& Contents mall & Contents mall
developed by Guild developed by Guild
Design Inc. Design Inc.
14. What is Citizen’s Charter?
Uses as a tool to
facilitate the
. Promotes good
delivery of
Describes the local governance
through clear,
services
step-by-step
procedure for transparent, to the people with
availing a particular accountable and quality and at
service, the time to responsive public specified time
conclude a process service delivery, as frame
and who to approach espoused by
in availing the
service.
RA 9485.
15. Team Leader Technical Team Text in here Text in here
Chief of Staff o Human Resource
•Assessor’s Office Management Office
Municipal Administrator •Civil Registrar’s Office
MPDC •Social Welfare & ThemeGallery is
Accountant’s Office a Design Digital Content
Development Office Legal Office & Contents mall developed
•Engineer’s Office
by Guild Design Inc.
•Treasurer’s Office
•Health Office
16. Functions of Core Team
1 • Formulate work plan for the preparation of Citizen’s Charter
2 • Identify and prioritize existing services
3 • Document and review existing systems and procedures
4 • Set service standards
5 • Translate service standards into performance pledges/commitments
6 • Consult with other LGU staff, clients and other stakeholders
7 • Pilot test new systems and procedures
8 • Consolidate documentation
9 • Package the Citizen’s Charter
17.
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