Slides for Accendo Webinar titled Establishing Reliabilty goals, where we talk about reliability as discussed by customers and our organizations. With detailed examples of how to draft a goal statement linked to your customer and organization expectations.

1. Establishing
Reliability Goals
Fred Schenkelberg

2. HOW DO YOUR CUSTOMERS
TALK ABOUT RELIABILITY?
Measures, metrics, value, cost…

3. Definitions

5. WHAT
IMAGE
WOULD
YOU USE?

6. HOW DO YOU
TALK ABOUT RELIABILITY?
Measures, metrics, value, cost…

7. Reliability
• Function
• Environment
• Probability
• Duration

8. Function

9. Primary
Function

10. Environment

11. ANY UNEXPECTED USES OR
ENVIRONMENTS?
Where and how put into use

13. Duration

14. Early Useful End of
Life

15. Connect to:
Business &
Customer
Expectations

16. WRITE A
RELIABILITY GOAL
A Motorola DynaTAC 8000X from 1984.

17. What are your
Questions?
Thanks for participating.