Establishing reliability goals

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Slides for Accendo Webinar titled Establishing Reliabilty goals, where we talk about reliability as discussed by customers and our organizations. With detailed examples of how to draft a goal statement linked to your customer and organization expectations.

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Establishing reliability goals

  1. 1. Establishing Reliability Goals Fred Schenkelberg
  2. 2. HOW DO YOUR CUSTOMERS TALK ABOUT RELIABILITY? Measures, metrics, value, cost…
  3. 3. Definitions
  4. 4. WHAT IMAGE WOULD YOU USE?
  5. 5. HOW DO YOU TALK ABOUT RELIABILITY? Measures, metrics, value, cost…
  6. 6. Reliability •  Function •  Environment •  Probability •  Duration
  7. 7. Function
  8. 8. Primary Function
  9. 9. Environment
  10. 10. ANY UNEXPECTED USES OR ENVIRONMENTS? Where and how put into use
  11. 11. Duration
  12. 12. Early Useful End of Life
  13. 13. Connect to: Business & Customer Expectations
  14. 14. WRITE A RELIABILITY GOAL A Motorola DynaTAC 8000X from 1984.
  15. 15. What are your Questions? Thanks for participating.

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