This document discusses interviews and provides information about: 1) What an interview is, including that it is a pre-arranged face-to-face conversation between two parties where there is two-way information exchange. 2) The main parties in an interview - the interviewer who asks questions and the interviewee who responds. 3) The main goals of an interview which are to create or induce change, seek or give information, solve problems. 4) The main types of interviews including informational, discussion, employment, performance appraisal, counseling, grievance, correction, sales, and exit interviews.

1. INTERVIEW

2. What is an interview?
A pre-arranged face-to-face
conversation between two people
Constant two-way information
that must take place between the
parties

3. Parties involved:
Interviewer Interviewee

4. • INTERVIEWER
• Person who asks the
IER questions
• INTERVIEWEE
• Person who
IEE responds to the
questions

5. To create or
induce
change
To seek or
To solve
give
problems
information
General
Goals

6. Planning and Preparing
Listening and Observing
Questioning and Probing
Assessing and Decision-making
FOUR KEY SKILLS TO BE OBSERVED

7. TYPES OF
INTERVIEW

8. INFORMATIONAL / FACT-FINDING
• Usually done in looking for new
knowledge or information
• Example of which is a survey
interview during Census activities

9. DISCUSSION / EXPLORATORY
• Used to clarify things not yet fully
understood in an informational
interview
• Example is a police interview during
crime investigations or a lawyer
questioning during a court hearing

10. EMPLOYMENT
• Done in applying for a job

11. PERFORMANCE APPRAISAL
• Used to evaluate performance of
employees
• Example is the teacher evaluation in
schools

12. COUNSELING INTERVIEW
• Used as a way of learning issues
concerned problems of individuals
• Example is guidance and counseling
interviews done in schools

13. GRIEVANCE
• Used in companies or organizations
having problems or issues within
people
• Serves as a way of solving
miscommunication or
misunderstandings of people

14. CORRECTION
• Used in checking errors after
an evaluation

15. SALES
• Used in selling products or
services
• Requires much persuasion to be
successful

16. EXIT
• Used to clear things up before an
individual leaves the job
• Done in order to save the employee
from leaving the company or save
the company from misunderstanding
of rules

17. PHASES IN THE ORGANIZATION OF A FACT-
FINDING INTERVIEW
Preparations
before the Actual Evaluative
actual interview portion
interview

18. FUNCTIONS OF AN EMPLOYMENT-
SELECTION INTERVIEW
• To secure from the applicant facts about
his experience and qualifications on
which selection and placement will be
based
• To provide the applicant with information
about the position and the company
• To establish goodwill

19. INTERVIEW TECHNIQUES
1. Questioning
2. Listening and observing
3. Evaluating
4. controlling

20. INTERVIEW STYLES
1.Patterned interview
2.Indirect interview

21. JOB
INTERVIEW
TIPS

22. Preparation:
• Learn about the organization.
• Have a specific job or jobs in mind.
• Review your qualifications for the job.
• Be ready to briefly describe your
experience, showing how it relates it the job.
• Be ready to answer broad questions, such as
"Why should I hire you?" "Why do you want this
job?" "What are your strengths and
weaknesses?"
• Practice an interview with a friend or relative.

23. Personal appearance:
• Be well groomed.
• Dress appropriately.
• Do not chew gum or
smoke.

24. The interview:
• Be early.
• Learn the name of your interviewer and greet
him or her with a firm handshake.
• Use good manners with everyone you meet.
• Relax and answer each question concisely.
• Use proper English—avoid slang.
• Be cooperative and enthusiastic.

25. The interview:
• Use body language to show interest—use eye
contact and don’t slouch.
• Ask questions about the position and the
organization, but avoid questions whose answers
can easily be found on the company Web site.
• Also avoid asking questions about salary and
benefits unless a job offer is made.
• Thank the interviewer when you leave and shake
hands.
• Send a short thank you note following the
interview.

26. Information to bring to an interview:
• Social Security card.
• Government-issued identification (driver’s license).
• Resume or application. Although not all employers require a
resume, you should be able to furnish the interviewer
information about your education, training, and previous
employment.
• References. Employers typically require three references. Get
permission before using anyone as a reference. Make sure
that they will give you a good reference. Try to avoid using
relatives as references.
• Transcripts. Employers may require an official copy of
transcripts to verify grades, coursework, dates of
attendance, and highest grade completed or degree awarded.

27. Thank
you!