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Ace the Interview

The document provides extensive advice and guidance for interview preparation and performance. It emphasizes that interviewers often decide within 15 minutes, personality and communication skills are critical, and confidence is valued. It recommends researching the company, dressing professionally, preparing examples and stories to highlight strengths and experience, asking relevant questions, sending a thank you note, and following up if not hearing back in the expected timeframe. The document stresses practicing common interview questions and structure, controlling nervous habits, showing enthusiasm, and maintaining professionalism throughout the entire process.

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Sandi Ohman
Assistant Director
&
Ryan Mazon
Program Manager
Ace the Interview
careers@erau.edu • 386-226-6054 • careerservices.erau.edu • Student Center, Suite 250
Interviewing Considerations
• Most interviewers have made a decision as to whether or
not to ask you back within the first 15 minutes
• The interviewer’s perception of your personality is critical
• Confidence and your ability to communicate are valued
Alumni Advice: Joey Cook, Pilot
ExpressJet
Interviewing Tips:
1. Look for Character & Professionalism:
- Carry self appropriately, recruiters
are on campus often
- Mix, mingle and network
2. Prepare for the interview:
- Be on time
- Dress appropriately
- Have all documents together and
ready to share
- Resume should look good, and
have been reviewed prior to
approaching company and the
interview
• Positive attitude
• Ability to communicate
• Maturity
• Right fit within the team
• Enthusiasm
• Someone who sets
goals and follows
through
• Self-discipline
• Personable, outgoing,
and confident
• Competent
• Creative and Innovative
• Effective, persuasive
communication skills
• Team-player
• Strong work ethic
Desired Skills
Preparation is Everything
Preparation should include:
• Understand the job, the company,
and where you fit in
• Identify your main strengths and
experience as they relate to the
position
• Provide supportive evidence (give
examples) when answering
questions
• Research and set your salary range
• Try on your suit
• Know where you are interviewing
Interview Process can include:
• General aptitude test
• Demonstration
• Presentation
• Flight simulator
• Computer programming
• Solving problems
NOTE: you can ask the recruiter ahead of
time if there is anything you should know
or prepare for the interview. When in
doubt … ASK
Alumni Advice: Jason Alvarez,
The Boeing Company
Interviewing Tips:
1. Proper Research of:
- Industry
- Company
2. Know the following about the company
you are interviewing with:
- Competitive advantages the
company has to offer
- Competitors
- Quick trends in industry and with
the company

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Ace the Interview

  • 1. Sandi Ohman Assistant Director & Ryan Mazon Program Manager Ace the Interview careers@erau.edu • 386-226-6054 • careerservices.erau.edu • Student Center, Suite 250
  • 2. Interviewing Considerations • Most interviewers have made a decision as to whether or not to ask you back within the first 15 minutes • The interviewer’s perception of your personality is critical • Confidence and your ability to communicate are valued
  • 3. Alumni Advice: Joey Cook, Pilot ExpressJet Interviewing Tips: 1. Look for Character & Professionalism: - Carry self appropriately, recruiters are on campus often - Mix, mingle and network 2. Prepare for the interview: - Be on time - Dress appropriately - Have all documents together and ready to share - Resume should look good, and have been reviewed prior to approaching company and the interview
  • 4. • Positive attitude • Ability to communicate • Maturity • Right fit within the team • Enthusiasm • Someone who sets goals and follows through • Self-discipline • Personable, outgoing, and confident • Competent • Creative and Innovative • Effective, persuasive communication skills • Team-player • Strong work ethic Desired Skills
  • 5. Preparation is Everything Preparation should include: • Understand the job, the company, and where you fit in • Identify your main strengths and experience as they relate to the position • Provide supportive evidence (give examples) when answering questions • Research and set your salary range • Try on your suit • Know where you are interviewing Interview Process can include: • General aptitude test • Demonstration • Presentation • Flight simulator • Computer programming • Solving problems NOTE: you can ask the recruiter ahead of time if there is anything you should know or prepare for the interview. When in doubt … ASK
  • 6. Alumni Advice: Jason Alvarez, The Boeing Company Interviewing Tips: 1. Proper Research of: - Industry - Company 2. Know the following about the company you are interviewing with: - Competitive advantages the company has to offer - Competitors - Quick trends in industry and with the company
  • 7. Dressing Professionally Professional attire for an interview includes: • Suits • Gentlemen: button down shirts and ties • Ladies: conservative or appropriate blouses • Colors for shirts should be muted like white, off-white or light blue • Shoes should be polished and professional
  • 8. Practice Answer Structure • Clear and concise answers • Concise refers to the length of the answer • Use examples to tell your stories, but not a novel Presence • Mock interviewing increases confidence during the actual interview • Practice in front of a mirror • Practice appropriate body language
  • 9. Day of the Interview Prepare by: • Get plenty of rest and have breakfast • Dress Professionally • Bring a second shirt • Know the location and time • Leave early to avoid traffic & mishaps Avoid • Arriving too early • Don’t enter the building earlier than 15 minutes prior to the interview • No gum, smoking, or heavy fragrance • Turn off all electronics Bring to the Interview • Notebook and pen • Resume – several copies • Transcripts • Copies of certifications • Pilots: Medical, driving record, driver’s license, log book • Letters of recommendation and/or professional references • Portfolio
  • 10. Making an Impression Meet the Interviewer(s) • Treat everyone you come into contact with respectfully • Don’t make assumptions • Make good eye contact • Give a firm handshake • Remain standing until asked to sit • Sit comfortably, yet professionally • Be aware of and control nervous habits • Use proper grammar • Be enthusiastic and positive • Smile During the Interview • Listen to the questions completely before forming your answer • Try not to avoid answering a question Exception for illegal questions • Use your own experiences and stories • Ask for clarification if you don’t understand • Share your attention with multiple interviewers • Know when to stop talking
  • 11. Interview Question: Types Leading - To get a specific response Example: Have you ever been a member of a successful team? If so, describe the role that you played on the team and in its success. Hypothetical - Problem solving to evaluate experience Example: If this were your first annual review with our company, what would I be telling you right now? Open-Ended - Expecting more than a yes or no Example: Give me a general view of your current (or most recent) responsibilities. Close-ended - Requires a brief and solid answer Example: Is this correct? Behavioral - Uses examples of past behavior to predict the future Example: Tell me about a time when you had a conflict with a co-worker/team member. What was the situation, how did you respond, and what was the outcome? Technical - Asks specific questions within your field Example: What programming languages are you familiar with and how have you used them?
  • 12. Interview Questions Basic “Get to know you” Questions: • Tell me about yourself. • What is your greatest strength/weakness? • What are your career goals? • Why did you choose ___ degree? What do you want to do with the degree? Behavioral Questions: • Tell me about a time when …… • Tell me about a challenging situation/problem…. • Tell me about a time when you disagreed with a supervisor, classmate, or co-worker. Closing: • Why should we hire you?
  • 13. Behavioral Interview Answers Situation – Introduce the scenario Behavior – Explain how you handled the situation Outcome – Share the outcome Situation + Task + Action + Result (STAR) Tips: • Practice telling your story, with each section having enough detail for the interviewer to follow the story and clearly see demonstrated behavior • Don’t be so detailed that the interviewer cannot follow along …. this takes practice! S. B. O.
  • 14. Leadership • Leader Roles • Conflict • Initiative • Team Work • Overcome Failure Interpersonal • Strength & Weakness • Communication • Time Management • Goal Setting • Diversity Skills & Accomplishments • Technical • Skills used in Projects • Computer • Certificates • Languages • Awards, Scholarships • Volunteer • Academic • Leisure • Experience Question Topics Involvement
  • 15. Easy Questions That Seem Hard Tell me about yourself: • This statement perplexes some candidates, however it offers a great opportunity to explain why you are the best fit for the job • Focus your response on how you can benefit the company • Sharing personal information is a personal preference but keep it brief • Summarize your background, then conclude with a strong statement outlining your strengths and accomplishments Greatest Strength: • Share a strength as it relates to the position • Provide Examples Greatest Weakness: • Discuss a weakness that is being improved on or is recognized and managed • Avoid deal breakers i.e. confidentiality, or punctuality
  • 16. Why Should We Hire You? • Many job seekers become tongue-tied and make a poor impression when answering this question • This question underlies all questions an interviewer asks you • Similar to the “Tell me about yourself” with the opportunity to demonstrate what makes you the best candidate for the position • Always have a summary statement ready • Should be personal and specific – match yourself with the company • Be enthusiastic and upbeat • This would also be an opportunity to reference letters of recommendation if you have them
  • 17. Questions to Ask or Avoid Questions to ask: • Opportunities to grow • Typical career paths • Initial and future training programs • Interviewer’s own experience with company • Departmental structure • Future company growth plans • Industry trends and their potential effect on the company • What is the next step? Questions to avoid asking: • How much can I expect to make? • What are your benefits like? • How did I do? • Are we allowed to take breaks on the job? • How many vacation/sick days do I get? • If I am hired, when can I begin applying for other roles within the company? • Do you do background checks? • Do you conduct random drug testing? ??
  • 18. Phone Interviews Overview: • Typically a pre-screening process – usually comes before an in-person interview • Be prepared and behave as if it were an in-person interview • Pro: You can use a cheat sheet • Con: You cannot read the interviewer’s non-verbal cues and will receive little feedback on how you performed. If you feel they didn’t understand or get what you were sharing don’t hesitate to ask During the Interview: • Go to a room free of distractions or interruptions; has good internet reception if using a cell phone • Dress up as you would during an in- person interview • Speak directly into the phone • No smoking, eating, or chewing gum • Take notes • Do not bring up salary or benefits End the Interview: • Ask questions • Ask for contact information, if needed • Ask what is the next step • Thank the interviewer
  • 19. Interviews: Video/Internet Video Interviews can be… • Web-based o Skype, FaceTime, Go to Meeting • Videos o Create a video of yourself talking or demonstrating concept Tips for Success: • Make sure equipment is working correctly • Ensure the camera picks you up clearly; microphone works; speakers work; program downloaded • Consider your surroundings – well-lit, quiet, clean and neat area that is free of pets, other electronic equipment silenced • Dress for Success – pay attention to the camera view; consider a full suit to set the tone of the interview • Prepare for the interview as if it was face to face • Practice • Prepare documents such as: the position description, notepad (jot down the names of the interviewers), resume, accomplishments/skill reminders
  • 20. After the Interview Thank you Letter • Write a thank-you letter to each person you met with, when possible • Send it within 24 hours of interviewing, or email same day • Focus on how much you enjoyed the time spent with the recruiter learning more about the company and the position • Summarize the conversation and re-emphasize the skills you would bring to the position Follow up • This is VERY important! • If you don’t hear from them within the timeframe they indicated, contact them to touch base • It doesn’t hurt to make sure your candidacy didn’t fall through the cracks. It shows you really want the job and are eager to start.
  • 21. Patience is a Virtue • It’s not unusual for interviewers to take weeks to narrow down the competition. • Federal opportunities can take a few months • A delay on the companies side doesn’t mean you are out of consideration • Budget freezes, personnel changes, project delays • Follow up professionally and respectfully • If you’re not selected you can ask for feedback, and to keep you in mind for other opportunities
  • 22. The Job Offer • Never accept an offer on the spot – take time to consider it thoroughly, no matter how desperate you are or how badly you think you want the job • Most employers will give anywhere from 24 hours to 10 business days (some even more) to give them a response, but you need to ask • Be enthusiastic when accepting – they can always rescind the offer if they feel you don’t really want it • Get everything in writing
  • 23. Making a Decision Accept • Stop interviewing • Send a letter to thank your hiring manager for the job opportunity • Start making necessary arrangements • Relocation • Living arrangements • Resignation with current company Decline • Maintain professionalism and common courtesy • Let the employer know immediately – don’t string them along • Do this by phone, not e-mail or a letter • Be honest and candid, yet tactful • Thank them for investing time and effort in your candidacy • Never burn bridges
  • 24. Alumni Advice: Chris Hemerly Rolls-Royce Final Interviewing Tips: 1. Come prepared with lots of examples: - Leadership - Teamwork - Highlight relevant skills - List of school projects, activities, life experiences on your padfolio to glance at if you get stuck 2. Do company research and have pertinent questions ready - News releases - Company culture/environment 3. Display passion for career and area of interests
  • 25. Questions? Thank you for your time and good luck! Remember that the Career Services Office is available to help! Careers@erau.edu
  • 31. Stay Connected to Career Services Connect, follow, join and like Career Services via all our communication methods… Career Services Website EagleHire ERNIE/My Team Sites Facebook Going Places Career Blog LinkedIn Twitter Instagram