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Online Marketing 2014
What you need to know: Web and Social
Dave Meyer
President, BizzyWeb LLC
2
Agenda
• About Us
• Online Marketing Quick Start
• Website Basics
• Setting Your Online Strategy
• SEO Basics
• Social Media Tools
• Wrap-up and Q&A
3
What We Do
Web Design and Social Media Integration
SEO, Content Marketing, Pay Per Click Ads, Hosting
4
Social Media Setups
5
Online Marketing
Quick Start
6
Social Media Rules of Thumb
• Less selling, more helping
• Serve your target market
• Know your ROI
(Return on Input)
• Create a mix of content:
– 1/3 about you
– 1/3 sharing ideas & articles
– 1/3 conversation with others
• Engage, Inform, Capture,
Convert
7
Website Basics
8
Your Website is the Hub
• It’s where they will look for you 1st
• Incorporate social media
• Make it easy to connect with you
• Pay attention to SEO
• Use contact forms to create lists
9
WordPress
10
Editing
11
Search Engine Optimization (SEO)
• You need meta data, keywords and descriptions
• Know your keywords
• Use the right tools:
– Google Webmaster Tools: google.com/webmasters
– Keyword Tool: adwords.google.com/o/Targeting/Explorer
12
What is a Mobile Responsive site?
13
Design Principles
• Design for touch
• Clickable phone numbers
(“tel=“)
• Important information up top
• Make images dynamic
• NO FLASH
• As few clicks as possible to
what your visitors want
• One site for all devices = best SEO/user experience
• 28% of smartphone owners access the internet
mostly from their phones
14
Land the Sale: Call to Action
• Make sure you have an action
on each page and tool
• Get them to DO something
– “Like” you, follow you,
subscribe to your newsletter, etc.
• Consistency is key
15
Setting Your
Online Strategy
16
• Key questions
– Company
– Customer
• Social Keywords
• Tools
• Frequency
• Measurement
• Who will help?
Plan Your Strategy
17
Company
• Competitive Advantage
• What’s your USP
• What do you need to
accomplish?
– Engage: Tell your story
– Inform: Share your expertise
– Capture: Collect information
you can use to connect
– Convert: Get your readers &
visitors to DO something
18
Customer
• Who is your best customer?
– Your favorite?
– Most profitable?
– Most likely to buy?
– Low hanging fruit?
• What do they want?
– Frequently asked questions?
– What are you really selling?
– How will you give it to them?
– Where will you find them
(where do they hang out online)?
19
• What matters most to you?
– New subscribers?
– New purchases?
– Leads?
– Email lists?
• How are you moving
the needle?
• Measure, adjust
& repeat
Measurement
Photo: Bill David Brooks http://www.flickr.com/photos/8011986@N02/2964298027
20
Listen Before You Leap
– search.twitter.com
– Google Alerts
– Advanced Facebook
search
– LinkedIn search
21
Domain Names
22
How to find a domain name
• Do some research
• Make it short
• Stick to .com when possible
for your main domain (75%)
• Domain Tools – powerful
research solution
• Domainr – short URLs and
brainstorming
• DON’T register or search at
godaddy (they lock domains)
• Buy through BizzyWeb!
23
What’s in a TLD?
• TLD = Top Level Domain (.com, .net, .org, etc.)
• Some TLDs have restrictions
• Most registrars can get you almost anything you
want
• .com – most common, and most competition
• .org – nonprofit companies (not enforced)
• .net, .info, .us, .biz = other standard domains
• Country codes another option (.ca, .co, .us, .me)
24
Writing for the Web
25
Knowing your Audience
• Think about your company
– What do you do for your customers?
– What do you do better than anyone else?
• Think about your Customer:
– Know WHO you’re writing for
– How are they searching for you?
• Think about your strategy:
– What/When/How/How often will you reach out?
26
Readability and Scannability
• Use bullets and short sentences
• No unnecessary jargon
• Keep it short and to the point
• Don’t be too “salesy”
– Answer common questions (FAQs)
– Watch what your competition is doing
– Share your story
– Share industry news, show your expertise
27
SEO Basics
28
SEO Tips
• Do some research
– trends.google.com
– google.com/insights/search
• Structure your site correctly
• It’s all about content
– Don’t overdo the keywords
– Be specific
– Link to other pages and sites
– Label your images
• Localize
– Google Places, Yahoo, Bing,
Yelp, Foursquare, etc.
29
Rules of thumb
• Specify a content title (72 characters or less)
• Write a helpful description (165 characters or less)
• Body of post/page
should contain 300
words or more
– Keywords at the
beginning
– Watch your keyword
density: Under 5.5%
– One hyperlink for every 120 words
– Content should be original for best effect
• Meta Keywords aren’t as important anymore
30
Google Analytics
31
What’s New
• New look – less orange, more gray/white
• Remarketing – a great way to look at user
segmentation
• Annotate results
• Google+ Integration
32
WordPress Dashboard
• One-click review of key stats
• View visits, bounce rate,
pageviews, etc.
• Top Pages
• Top Referrers
• Top Searches
33
Google Keyword Tool
• https://adwords.google.com/o/Targeting/Explorer
34
• http://www.webrankpage.com/analyze/
WRPage Stats
35
Online Security
36
Passwords
• Don’t be easy to guess
• Use phrases or nonsense
• Don’t use the same password for everything
• Use a Password Manager
– 1Password
• Lots of options
• Mobile App
• $50 one-time fee
– LastPass
• Free version does most of what you need
• Premium version $14/year
– Other options: KeePass (open source) Google, Dropbox
37
Social Settings
• Watch your privacy settings
• Don’t share when you’re on vacation
• Make sure to check out “friends” before verifying,
especially if you don’t remember them
• Watch for spoofed accounts
38
General Tips
• Don’t click links from unknown emails
• “hover” over links on sites before you click
• NEVER post personal information to an
unsolicited source
• Watch for “https” on trusted sites, don’t post
without it
• Always log out of everything
• Be careful of WiFi networks
• Cover your Webcam
• Watch your account activity
• Update passwords as necessary
39
Your Social Toolbox
40
41
Facebook: Who/What/Why
• 1.6 Billion users, 180 million in U.S.
• 60% Female
• Adults ages 18-29
• Best “mass appeal” tool
• Post “human” stories,
general interest
• Ads allow laser focus
and free research
• Key: company pages
• Post images for best
EdgeRank
42
Facebook Business Tactics
• Search/Listen
– Find examples & topics
– Use Insights
• Follow/Like
– Customers, prospects,
referral partners
– Industry leaders, experts
• Create
– Content for your customers
• Engage
– Answer (and ask) questions
– Thank your fans
43
New Facebook Page Design
• Follows the Timeline
redesign feel from last week
• Single column of updates
• Page info on the left
• Easy-access admin tools
• Pages to watch – keep an
eye on the competition or
clients
• Less emphasis on tabs
44
Twitter
45
What’s New
• Slightly new look now (bigger updates soon)
• Trends, Who to Follow more prominent
• Connect, Discover, Me tabs
• Interactions, Mentions
• More focus on images
& video
46
• Coming soon, in testing now
• More focus on images
• “magazine style” format
New “Facebooky” look?
Hat tip: mashable.com
47
General Twitter Tips
• Use a custom background
• Use hashtags and follow trending
topics (add your thoughts!)
• Share News and helpful content
• Be a thought leader
• Keep it interesting
• Follow your best leads and referrals
• Include your Twitter ID on
business cards, ads, postcards, etc.
48
Power User Tips
• Keyboard shortcuts
• Search #BuzzBuilders
• Trends
49
50
LinkedIn: Who/What/Why
• 225 million users
• Best for professionals
and executives
• Great for B2B, networking
• Keep up with your
contacts
• Share corporate
news, tips & tricks
51
Company Pages
• Quick access to client teams
• Can show status updates
of team, key info, services
• Allows visitors to “follow”
• New design!
52
Showcase Pages
• Just like Company Pages
• No services
• Unique URL
• Post updates
• Shows up via Company Page
53
54
Google Plus: Who/What/Why
• 800 million users
• 69% male
• Tech-savvy
• Take advantage of Google’s tools and network
• Great way to enhance SEO
• Easy, powerful collaboration
• Share corporate news & tips
55
G+ Business Pages
• Hangouts:
Video Chat
– On Air: Share with
unlimited people
– Q&A app
• SEO: Pages and
ratings directly
boost your search
engine results
• Share: Post articles,
photos, videos, etc.
• New URL: google.com/+BizzyWeb (or yoursite)
56
57
Pinterest Stats
• 48 million active users
• 79% female
• 12% of all women on the Internet
• 35-44 year olds
• Drives more referral traffic
than LinkedIn,
Google+, and YouTube
combined
58
Setting it Up
• What is a pin?
– An image or video,
shared from your
PC or mobile device
• What is a board?
– A set of pins, based
on a topic
– Create boards for
recipes, style, hobbies, wishlist, etc.
• What can you do?
– Be interesting, and share
59
Wrapping Up
60
How BizzyWeb Can Help
• Optimized websites
for social content
• Social Media
• Content creation
and monitoring
• SEO/SEM
• Web hosting
• Speaking/consulting
on strategy
61
Join Us Every Wednesday!
• Buzz Builders Webinars
are FREE every Weds
from noon to 1 p.m.
• Go to BizzyWeb.com/BB
to register and watch
• Each week’s event is
posted to YouTube
• Ask questions, receive
free tech support and
learn about what’s new!
62
Request a Buzz Report!

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Online Marketing 2014: Web, Social, SEO Basics

  • 1. Online Marketing 2014 What you need to know: Web and Social Dave Meyer President, BizzyWeb LLC
  • 2. 2 Agenda • About Us • Online Marketing Quick Start • Website Basics • Setting Your Online Strategy • SEO Basics • Social Media Tools • Wrap-up and Q&A
  • 3. 3 What We Do Web Design and Social Media Integration SEO, Content Marketing, Pay Per Click Ads, Hosting
  • 6. 6 Social Media Rules of Thumb • Less selling, more helping • Serve your target market • Know your ROI (Return on Input) • Create a mix of content: – 1/3 about you – 1/3 sharing ideas & articles – 1/3 conversation with others • Engage, Inform, Capture, Convert
  • 8. 8 Your Website is the Hub • It’s where they will look for you 1st • Incorporate social media • Make it easy to connect with you • Pay attention to SEO • Use contact forms to create lists
  • 11. 11 Search Engine Optimization (SEO) • You need meta data, keywords and descriptions • Know your keywords • Use the right tools: – Google Webmaster Tools: google.com/webmasters – Keyword Tool: adwords.google.com/o/Targeting/Explorer
  • 12. 12 What is a Mobile Responsive site?
  • 13. 13 Design Principles • Design for touch • Clickable phone numbers (“tel=“) • Important information up top • Make images dynamic • NO FLASH • As few clicks as possible to what your visitors want • One site for all devices = best SEO/user experience • 28% of smartphone owners access the internet mostly from their phones
  • 14. 14 Land the Sale: Call to Action • Make sure you have an action on each page and tool • Get them to DO something – “Like” you, follow you, subscribe to your newsletter, etc. • Consistency is key
  • 16. 16 • Key questions – Company – Customer • Social Keywords • Tools • Frequency • Measurement • Who will help? Plan Your Strategy
  • 17. 17 Company • Competitive Advantage • What’s your USP • What do you need to accomplish? – Engage: Tell your story – Inform: Share your expertise – Capture: Collect information you can use to connect – Convert: Get your readers & visitors to DO something
  • 18. 18 Customer • Who is your best customer? – Your favorite? – Most profitable? – Most likely to buy? – Low hanging fruit? • What do they want? – Frequently asked questions? – What are you really selling? – How will you give it to them? – Where will you find them (where do they hang out online)?
  • 19. 19 • What matters most to you? – New subscribers? – New purchases? – Leads? – Email lists? • How are you moving the needle? • Measure, adjust & repeat Measurement Photo: Bill David Brooks http://www.flickr.com/photos/8011986@N02/2964298027
  • 20. 20 Listen Before You Leap – search.twitter.com – Google Alerts – Advanced Facebook search – LinkedIn search
  • 22. 22 How to find a domain name • Do some research • Make it short • Stick to .com when possible for your main domain (75%) • Domain Tools – powerful research solution • Domainr – short URLs and brainstorming • DON’T register or search at godaddy (they lock domains) • Buy through BizzyWeb!
  • 23. 23 What’s in a TLD? • TLD = Top Level Domain (.com, .net, .org, etc.) • Some TLDs have restrictions • Most registrars can get you almost anything you want • .com – most common, and most competition • .org – nonprofit companies (not enforced) • .net, .info, .us, .biz = other standard domains • Country codes another option (.ca, .co, .us, .me)
  • 25. 25 Knowing your Audience • Think about your company – What do you do for your customers? – What do you do better than anyone else? • Think about your Customer: – Know WHO you’re writing for – How are they searching for you? • Think about your strategy: – What/When/How/How often will you reach out?
  • 26. 26 Readability and Scannability • Use bullets and short sentences • No unnecessary jargon • Keep it short and to the point • Don’t be too “salesy” – Answer common questions (FAQs) – Watch what your competition is doing – Share your story – Share industry news, show your expertise
  • 28. 28 SEO Tips • Do some research – trends.google.com – google.com/insights/search • Structure your site correctly • It’s all about content – Don’t overdo the keywords – Be specific – Link to other pages and sites – Label your images • Localize – Google Places, Yahoo, Bing, Yelp, Foursquare, etc.
  • 29. 29 Rules of thumb • Specify a content title (72 characters or less) • Write a helpful description (165 characters or less) • Body of post/page should contain 300 words or more – Keywords at the beginning – Watch your keyword density: Under 5.5% – One hyperlink for every 120 words – Content should be original for best effect • Meta Keywords aren’t as important anymore
  • 31. 31 What’s New • New look – less orange, more gray/white • Remarketing – a great way to look at user segmentation • Annotate results • Google+ Integration
  • 32. 32 WordPress Dashboard • One-click review of key stats • View visits, bounce rate, pageviews, etc. • Top Pages • Top Referrers • Top Searches
  • 33. 33 Google Keyword Tool • https://adwords.google.com/o/Targeting/Explorer
  • 36. 36 Passwords • Don’t be easy to guess • Use phrases or nonsense • Don’t use the same password for everything • Use a Password Manager – 1Password • Lots of options • Mobile App • $50 one-time fee – LastPass • Free version does most of what you need • Premium version $14/year – Other options: KeePass (open source) Google, Dropbox
  • 37. 37 Social Settings • Watch your privacy settings • Don’t share when you’re on vacation • Make sure to check out “friends” before verifying, especially if you don’t remember them • Watch for spoofed accounts
  • 38. 38 General Tips • Don’t click links from unknown emails • “hover” over links on sites before you click • NEVER post personal information to an unsolicited source • Watch for “https” on trusted sites, don’t post without it • Always log out of everything • Be careful of WiFi networks • Cover your Webcam • Watch your account activity • Update passwords as necessary
  • 40. 40
  • 41. 41 Facebook: Who/What/Why • 1.6 Billion users, 180 million in U.S. • 60% Female • Adults ages 18-29 • Best “mass appeal” tool • Post “human” stories, general interest • Ads allow laser focus and free research • Key: company pages • Post images for best EdgeRank
  • 42. 42 Facebook Business Tactics • Search/Listen – Find examples & topics – Use Insights • Follow/Like – Customers, prospects, referral partners – Industry leaders, experts • Create – Content for your customers • Engage – Answer (and ask) questions – Thank your fans
  • 43. 43 New Facebook Page Design • Follows the Timeline redesign feel from last week • Single column of updates • Page info on the left • Easy-access admin tools • Pages to watch – keep an eye on the competition or clients • Less emphasis on tabs
  • 45. 45 What’s New • Slightly new look now (bigger updates soon) • Trends, Who to Follow more prominent • Connect, Discover, Me tabs • Interactions, Mentions • More focus on images & video
  • 46. 46 • Coming soon, in testing now • More focus on images • “magazine style” format New “Facebooky” look? Hat tip: mashable.com
  • 47. 47 General Twitter Tips • Use a custom background • Use hashtags and follow trending topics (add your thoughts!) • Share News and helpful content • Be a thought leader • Keep it interesting • Follow your best leads and referrals • Include your Twitter ID on business cards, ads, postcards, etc.
  • 48. 48 Power User Tips • Keyboard shortcuts • Search #BuzzBuilders • Trends
  • 49. 49
  • 50. 50 LinkedIn: Who/What/Why • 225 million users • Best for professionals and executives • Great for B2B, networking • Keep up with your contacts • Share corporate news, tips & tricks
  • 51. 51 Company Pages • Quick access to client teams • Can show status updates of team, key info, services • Allows visitors to “follow” • New design!
  • 52. 52 Showcase Pages • Just like Company Pages • No services • Unique URL • Post updates • Shows up via Company Page
  • 53. 53
  • 54. 54 Google Plus: Who/What/Why • 800 million users • 69% male • Tech-savvy • Take advantage of Google’s tools and network • Great way to enhance SEO • Easy, powerful collaboration • Share corporate news & tips
  • 55. 55 G+ Business Pages • Hangouts: Video Chat – On Air: Share with unlimited people – Q&A app • SEO: Pages and ratings directly boost your search engine results • Share: Post articles, photos, videos, etc. • New URL: google.com/+BizzyWeb (or yoursite)
  • 56. 56
  • 57. 57 Pinterest Stats • 48 million active users • 79% female • 12% of all women on the Internet • 35-44 year olds • Drives more referral traffic than LinkedIn, Google+, and YouTube combined
  • 58. 58 Setting it Up • What is a pin? – An image or video, shared from your PC or mobile device • What is a board? – A set of pins, based on a topic – Create boards for recipes, style, hobbies, wishlist, etc. • What can you do? – Be interesting, and share
  • 60. 60 How BizzyWeb Can Help • Optimized websites for social content • Social Media • Content creation and monitoring • SEO/SEM • Web hosting • Speaking/consulting on strategy
  • 61. 61 Join Us Every Wednesday! • Buzz Builders Webinars are FREE every Weds from noon to 1 p.m. • Go to BizzyWeb.com/BB to register and watch • Each week’s event is posted to YouTube • Ask questions, receive free tech support and learn about what’s new!
  • 62. 62 Request a Buzz Report!