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Keeping Up With
 The Tweeters
Keeping Up With
 The Tweeters
Who are you?....and Why
    Should I Care?

 Our clients often task us, as consultants,
 with answering this question about
 respondents, employees and population
 groups.....but can we answer this question
 about ourselves and our organizations?
Journey
Journey




   thought process, foresight, question, growth
Endless Journey - SE Poster by Spectral
We all have commonalities
 and as “specialists” we
   sometimes forget:
  They call them Military Generals for a
  reason....it’s not always about standing out as
  a specialist

  Get back to the “human” commonalities that
  look at people as people
Expectations Often =
     Limitations

music is a good example of
how connected and capable
we are, subconsciously
A Connection
  similar to jazz and
  other art forms, we
      can use the
culture,economy and
social characteristics
    to see how our
 industry is evolving
Catalysts for Change
      Tech
    Economy
     Culture
  Phenomenons

    Boomers
     Gen-X
     Gen-Y
   Experiential
Experiential Era
auntiefashion.wordpress.com/2008/12/page/2/
www.hellogiri.com/.../
television-price.com/.../
evolution of marketing and
   brand communication
        strategies

  the modern business is
constantly innovating, not to
   “win”, but to survive
Comfort with sharing
foundation of trust
Being driven is not the same as being
passionate. Passion is a love for the
journey. Drive is a need to reach the
destination. - Simon Sinek

People stop at “how can we add value and
provide something valuable?” It’s one
step further than that. It’s about how do
you provide your community with
something valuable enough that they can
share it.
WTF is so cool about
     Twitter?
Power of Social Search




Facebook, Yelp, Linkedin and ebay
  will become our “credit score”
further movement toward
relevance
I just like LinkedIn
 because it’s more
   “professional”
To blog, or not to blog? Is
 it really still a question?
         http://www.lebjournal.com/newz/about/!
Communities and Partnering and
Co-Creation.....oh my!




  collaboration and blending.....and why the heck do
  people care so dang much about Facebook Fan Pages?
c e
     e n
  fl u          Don’t underestimate:
in                     n=1

              bigger crowd does not always =
                     better innovation
n          Th
           O                e

      us




                                Wh
  Foc




                                   o
     “who are we talking to?”
                vs.
“how many people are we talking to?”
Diminishing separation:
between brands and consumers
between client and suppliers
.....by the way, who are our clients?
NO MATTER WHAT, IT
ALWAYS COMES
DOWN TO
EXECUTION
SOCIAL MEDIA GONE GOOD
        AND BAD
That’s Not Cool.com
POSTER by ROLAND REINER TIANGCO!
Ben@SpychResearch.com
     215.501.2341
  SpychResearch.com
       @SpychResearch
        .com/in/BenjaminSmithee

       Ben Smithee
         /spych

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Who are you?