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Guy Stephens | @guy1067

Guy Stephens | @guy1067

131 Followers
9 SlideShares 0 Clipboards 131 Followers 20 Followings
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9 SlideShares 0 Clipboards 131 Followers 20 Followings

Personal Information
Organization / Workplace
Guildford, United Kingdom, Surrey United Kingdom
Occupation
UKI Comms Lead for Salesforce/Social Customer Care/Social CRM, IBM | Huff Post Top 100 Most Social #CustServ Pros
Website
beingguy1067.com
About
This is a work in progress and something I have been meaning to do for awhile. This was inspired by a post by @fransgaard, which made me realise that my summary was simply a reflection of the trappings of what I have done and achieved, rather than really trying to encapsulate what it is that makes me - me. I feel privileged that my career has co-incided with the emergence of social, and as such the last few years have definitely been a period of exploration for me. A period in which so much is being re-examined and re-engineered: the way we work, the way we communicate, the fact that each one of us has the possibility to create, curate and share content at any time - something that simpl...
Contact Details
Tags
social customer care customer service social media customer service social media social business socialmedia socbiz custserv gamification socialcustomercare socialmediacustomerservice privacy twitter
See more
Presentations (8)
See all
Customer service in 140 characters
13 years ago • 695 Views
Privacy & Elvis
11 years ago • 474 Views
Social customer care: Understanding who you are
11 years ago • 840 Views
DigitalShoreditch: The gamification of customer service
11 years ago • 813 Views
When customer service goes social
11 years ago • 698 Views
Social customer care: Four quotes, one whitepaper
10 years ago • 894 Views
Exploring You
9 years ago • 427 Views
Re-imagine: Re-imagining the service narrative through the eyes of your agent
6 years ago • 14352 Views
Documents (1)
Five Years of Social Customer Care: The Pig Puts on Some Lipstick and the Fish Come Out to Play 06aug14
8 years ago • 2369 Views
Likes (1)
100+ tips and habits for building a successful startup I learned from 100+ mentors
Vit Horky • 6 years ago
  • Activity
  • About

Presentations (8)
See all
Customer service in 140 characters
13 years ago • 695 Views
Privacy & Elvis
11 years ago • 474 Views
Social customer care: Understanding who you are
11 years ago • 840 Views
DigitalShoreditch: The gamification of customer service
11 years ago • 813 Views
When customer service goes social
11 years ago • 698 Views
Social customer care: Four quotes, one whitepaper
10 years ago • 894 Views
Exploring You
9 years ago • 427 Views
Re-imagine: Re-imagining the service narrative through the eyes of your agent
6 years ago • 14352 Views
Documents (1)
Five Years of Social Customer Care: The Pig Puts on Some Lipstick and the Fish Come Out to Play 06aug14
8 years ago • 2369 Views
Likes (1)
100+ tips and habits for building a successful startup I learned from 100+ mentors
Vit Horky • 6 years ago
Personal Information
Organization / Workplace
Guildford, United Kingdom, Surrey United Kingdom
Occupation
UKI Comms Lead for Salesforce/Social Customer Care/Social CRM, IBM | Huff Post Top 100 Most Social #CustServ Pros
Website
beingguy1067.com
About
This is a work in progress and something I have been meaning to do for awhile. This was inspired by a post by @fransgaard, which made me realise that my summary was simply a reflection of the trappings of what I have done and achieved, rather than really trying to encapsulate what it is that makes me - me. I feel privileged that my career has co-incided with the emergence of social, and as such the last few years have definitely been a period of exploration for me. A period in which so much is being re-examined and re-engineered: the way we work, the way we communicate, the fact that each one of us has the possibility to create, curate and share content at any time - something that simpl...
Contact Details
Tags
social customer care customer service social media customer service social media social business socialmedia socbiz custserv gamification socialcustomercare socialmediacustomerservice privacy twitter
See more

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