Right questions need to be asked to bring out the real perspective of the end user. A great design can go a long way in eliminating complexities and thereby simplifying and enhancing the user experience.

1. Technology Studio
Design . Innovate . Experience
FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN

2. WHO WE
ARE?
Upside9 is a global design and innovation firm that seeks
to help clients leverage the power of design by
harmonising design, art & technology
We are a team of design
enthusiasts who are bullish
about design and user
experience

3. WHO WE
ARE?
Our Clientele: finance, healthcare, analytics, real estate,
education and many more
Our area of expertise includes
Product
Design
Interactive
installations
Interaction
design
App design
and
development
Engineering
forweb,
mobile,
devices

4. SERVICES
WE PROVIDE
Product Design
Strategy
Mobile Strategy
& App
Development
Design
Consulting

5. DESIGN LED
TECHNOLOGY
“A Part Of Microsoft Startup
Ecosystem”
Empower users
with simple &
intuitive design
Differentiate
with design and
user experience
Product agile
approach

6. WHY
UPSIDE9?
Upside9 works as an extended arm for the client
Well defined process helps timely delivery of projects
Design powered by extensive user research
We believe design can be both functional & appealing at
the same time.
We adopt proven methods to increase engagement and
aren’t afraid to challenge conventions when necessary

7. OUR
PHILOSOPHY
(BUILD.MEASURE.
LEARN)
Right questions need to be asked to bring out the real
perspective of the end user.
A great design can go a long way in eliminating
complexities and thereby simplifying and enhancing the
user experience.

8. OUR
APPROACH
(DISCOVER.DESIGN
.INTEGRATE)
Intent to
increase
adoption
Answering
the right
questions
Enhanced
user
experience
Develop
insights
Product
roadmap
Technology
People
Business

9. Technology Studio
Design . Innovate . Experience
CLIENT STORIES
FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN

10. Previous Screen
PRODUCT
RE-ENGINEERING
FOR A
HEALTHCARE
COMPANY
Customer Profile
The client is a provider of cloud based claim management services to
hospitals.The product aims to achieve this by organising and sharing claim
related information and analytics via dashboards
Problem Statement
Customer saw a need to re-design the dashboard to make it more
interactive and facilitate easy information flow. Considering the end user
behaviour and choice, a mobile application is also a necessity to increase the
adoption.

11. PRODUCT
RE-ENGINEERING
FOR A
HEALTHCARE
COMPANY
Redesigned Screen
Solution
Our processes emphasize on understanding the product and business case
to form a design strategy to re-engineer the product from a design
perspective.
Our activities include:
Evaluating business case
Mobile Strategy
Information Architecture
Information Flow
User Persona
User Experience Design & Usability
Usability Testing

12. PRODUCT
DESIGN FOR A
INFRASTRUCTURE
AUTOMATION
COMPANY
Customer Profile
The customer is a provider of cloud based infrastructure management
services to businesses. The product helps CXOs, managers and
administrators with dynamic decision making and process automation
Problem Statement
Client saw the need of different customized templates to create workflows
for processes. Also there was need to redesign the dashboard to make it
more interactive facilitating easy information flow.

13. Redesigned Screen
Solution
Our process emphasizes on understanding the product and business case to
form a design strategy. Our activities include:
Evaluating business case, Mobile Strategy, Information Architecture, Information Flow,
User Persona, User Experience Design & Usability, Usability Testing, Design Development
PRODUCT
DESIGN FOR A
INFRASTRUCTURE
AUTOMATION
COMPANY

14. PRODUCT
RE-ENGINEERING
FOR A SUPPLIER
MANAGEMENT
COMPANY
Customer Profile
The client is a provider of cloud based supplier management software to
companies. The product powered with loads of data and analytics helps
C-level executives with dynamic decision making & to know the overall
health of the suppliers.
Problem Statement
The product is effected with information overload and lack of intuitive user
experience. The current dashboard is a challenge in terms of interactivity
and information flow. Multiple graphs with multiple parent child
relationships makes data comprehension difficult.

15. Redesigned Screen
0
200
400
Project Performance
600
IBM CSC HP BT
Actual
1
1
2
0
Not on TimeBudget
0
2
4
New Closed Backlog Dispute
Issues & Disputes
6
IBM CSC HP BT
10
6Open Issues
Projects Delayed
4Total Live Projects$
52,000,000
52,090,000
$
$
54,011,400
Budgeted
Actual
Spend
Obligation Compliance
SLA Achievement 95%
%98
Reports Alerts
Spend Actual vs Budget (MM)Spend (YTD) (MM)
IBM
CSC
HP
BT
TOTAL SPEND
$54.01
23.1%
Finance Projects Compliance
SUPPLIER BUDGET ACTUAL
IBM
CSC
HP
BT
$ 4.16
$ 2.00
$ 1.41 $ 1.41
$ 1.08
$ 4.20
$ 1.90
$ 1.07
Alerts & Comments
David Luiz
Network Security Services HP, 3 new cases,
waiting for approval.
Brooke Lane
Cloud Services IBM, 4 New Cases Pending.
2 hrs
3 hrs
SL Performance
CHANGE
7.9
0.005
7.6
0
99.13%
95.53%99.99% 89.83%
48%
16%
12%
$
11
Analytics
$25.92
$12.47
$8.64
$6.48
Overview
Suppliers
Region
Function
Solution
Our process emphasizes on understanding the product and business case to
form a design strategy to re-engineer the product from a design perspective.
The challenge was to represent data in effective format which could also be
used on mobile. Our activities include:
Evaluating business case
Data visualization for multilevel
Information Architecture
Information Flow
User Persona
UserExperienceDesign&Usability
Usability Testing
PRODUCT
RE-ENGINEERING
FOR A SUPPLIER
MANAGEMENT
COMPANY

16. Design . Innovate . Experience
FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN

17. REAL ESTATE
APP
Designed Screens
A location based app that enables user to find nearby apartments by
different builders. Users can select apartment by builder and proximity.

18. Technology Studio
upside9.com | @Upside9
FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN
THANK YOU