Web Application developed for Workforce Management Solution

1. 12
06
09 03
WEB APPLICATION FOR
WORKFORCE MANAGEMENT SOLUTION
Global IT Solutions
An ISO 9001:2015 & ISO/IEC 27001:2013
PSI team partnered with a Workforce Management
Solutions provider to develop a Web-based Application
and expand its reach.

2. ABOUT THE CLIENT
The client is a market leader specializing in easy to use workflow management software. The solutions are
technologically innovative and provide comprehensive, flexible and best value solutions.
CLIENT’S PRODUCT
SOLUTION APPROACH & METHODOLOGY
Workforce Management software provides a comprehensive suite of management tools to reduce labor costs,
improve organizational efficiencies, enhance employee communication and optimize the performance of the
workforce across locations.
PRODUCT HIGHLIGHTS
The client specializes in Time and Attendance, Rostering / Scheduling and Organisation Software.
Their solutions have been successfully implemented in over 15,000 sites worldwide in various
vertical markets.
The Solution / Product being discussed, is a Workforce Management Software that provides lower
staff labor costs while increasing productivity.
Client was looking for a highly specialized
software product engineering company. They
needed a partner who could work as an
extended team and follow the solution roadmap
to deliver the changes on time.
Another very important requirement was to
maintain exactly the same design & navigation
aspects of the desktop version. Most
importantly, overlap with the Australian time
zone was critical to ensure quick escalation &
seamless communication process.
Key Highlights of the approach
PSI analyst and architect developed thorough
understanding of the project during require-
ment gathering and analysis phase.
PSI team prepared all the essential documents
like SRS, SDS, FDD, TDD and MPP.
PSI team regularly interacted with the client for
document reviews and sign-offs.
The client could monitor the work progress
through the live links at each project milestone.
The project was delivered within the stipulated
time frame with comprehensive unit, system &
performance testing.

3. KEY BUSINESS CHALLENGES
KEY TECHNICAL CHALLENGES
To include major aspects of the organizational hierarchy, resource, time & labor management and
Resource Scheduling in the software.
To deliver a stable web based version of the product for greater market reach, backed with robust
architecture to enable high performance.
Maintain the design & navigation aspects of the application’s desktop version for familiarity, usability &
richness of the UI.
Overlap with the client country’s time zone was critical for quick escalation & seamless communication
process with the client.
The major challenge was to precisely maintain the same design & navigation aspects of the existing desk-
top software version.
Minimal number of bugs/issues reported against the delivered releases.
ACHIEVEMENTS
Successfully rolled out the Web Application of
the Workforce Management Solution software.
Successfully completed all the additional
features requested by the client within
timelines.
The delivered product quality and efficiency
resulted in long term association with the
client. Subsequently we have been associated
with the client on various other software
projects.

4. Framework
Front End
App Server
Database
Platforms
Browsers
Development Tools
Design Tools
.NET Framework 4.0
XAML, HTML, JavaScript
IIS
MS-SQL Server 2008
Windows Server 2012
IE 9+, Safari, Firefox, Chrome
Visual Studio 2012 used as the development tool for integrated development
environment (IDE).
Extensive use of SVN tool for our source control needs.
MS-Project 2007 is used for project planning and Adobe Acrobat PDF is used to
generate deliverable documents.
Expression blend and Corel Draw for all graphical needs.
C# and .NET Framework 3.5 and 4.0 as main development platforms
WCF
MVC 4
Development Platforms
TECHNOLOGY DEPLOYED
ABOUT PSI
Pratham Software (PSI) is a global IT services company (with established ISO 9001:2015 & ISO/IEC 27001:2013 practices) providing software
product development, consulting and outsourcing solutions to enterprises worldwide. While providing a wide range of solutions, we focus on
Outsourced Product Development (OPD), Business Process Management (BPM), Application Development and Maintenance (AMD) and Content
Engineering. Our extensive experience in OPD helps us build strong relationships with Independent Software Vendors (ISVs), as we work with them
throughout the product development lifecycle. In terms of technology and platform, we work across all major technologies such as Microsoft, Java
and Open source and have capabilities and experience in developing solutions for web, mobile, Cloud and social media. For Enterprise customers,
in addition to Process Automation, we also offer development and support services in BI and DWH.
PROJECT HIGHLIGHTS
Client A Market Leading Workforce Management Solution
Location Australia
Industry Workforce Management Solution/Enterprise Product/B2B
Project Duration Dec 2013- Dec 2014
Team Size 5
Delivery Model Retainership
Engagement Model Offshore
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www.thePSI.com
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