OER and Open Textbook Adoption and Sustainability


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Please join the Community College Consortium for Open Educational Resources (CCCOER) on Wed, Oct 30, noon Pacific, 3:00 pm EST for a webinar on how three statewide projects have established open education portals to expand student access and foster faculty innovation. Leaders from California, Florida, and the province of British Columbia will share successful strategies and challenges to the continued growth and adoption of their OER and open textbook collections.

Gerry Hanley, Senior Director of Academic Technologies, California State University Office of the Chancellor and Executive Director, MERLOT will share the Affordable Learning Solutions project established in 2010 that supports students and faculty in their choices of high-quality, low-cost instructional materials.
Robin Donaldson Assistant Director, Instructional Resources & Support, Distance Learning & Student Services, Florida Virtual Campus will share statewide efforts to promote open and affordable learning materials through the Orange Grove repository and Open Access Textbook project. This will include their annual faculty and student surveys on digital resources entering its fourth year.
Clint LaLonde Manager, Curriculum Services and Applied Research at BCcampus will share strategies and progress made on the British Columbia 40 Open Textbook project announced fall 2012. The project is growing a collection of peer-reviewed open textbooks to be adopting in the highest enrolled post-secondary courses.

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  • ELLUMINATE/CCC Conference Opening Script [Start recording…] Welcome to the ________ Webinar for DAY, MONTH, YEAR [sponsored by]. [If applicable] Today’s guests come to us from _______ in ____, ___. I will introduce them shortly, but first I want to go over a few details about this [Elluminate/CCC Confer] session for those who are new to [Elluminate/CCC Confer].DetailsAt the upper left of your screen, you should see the Participants window, which lists the participants in this session. You can use the icons underneath this window to:Raise your hand if you have a question or comment and you wish to speakThere are also happy and sad faces and an applaud icon Below the Participants window is the Chat window to the center-left of this screen where you can type a question or comment into the box at any time. You can also send a private message to another participant at any time, but please be aware that moderators can see all private messages.Below the chat area is the Audio window in the bottom left of the screen. Click on the raised your hand button to let us know you would like to speak. You can use a head set or your phone for audio chat. If you are using a microphone and have been recognized to speak, Click the button with the microphone on it and begin speaking. Remember to click the button again when you finish speaking so that someone else can have a turn. You can control your mic and volume levels with the sliders. And if you are having trouble with your headset or microphone, you can access the Audio Setup Wizard from the Tools menu on the top toolbar. From Tools, select Audio, and then Audio Setup Wizard, and follow the on-screen instructions.[CCC Confer ONLY] If you are using the telephone to speak, Click on the phone handset below the microphone and audio volume sliders. The call-number and pin will then appear in a dialog box.
  • Robin Donaldson, Assistant Director, Instructional Resources & Support, Distance Learning & Student Services, Florida Virtual Campus will share the Florida’s efforts to promote open and affordable learning materials through their Orange Grove repository and Open Access Textbook project.
  • The Orange Groveis supported by the Florida Distance Learning Consortium (FDLC). The FDLC is a legislatively funded entity that supports all public post secondary institutions in Florida in their delivery of technology mediated learning. The Orange Groveis an online digital repository of instructional resources.Florida Institutions may choose to have their own collections to store and share resources.Faculty and staff members may choose to add, link to or download resources for, including textbooks, based on specified permissions. The repository also federates and harvests resources from other OER provides in order broaden the availability of resources that can be easily access through either the repository or through integration with their Learning Management System such as Blackboard.
  • http://www.flsenate.gov/Laws/Statutes/2013/1004.085Florida has legislation which mandates FLVC promote and support faculty in finding and using open textbooks and OER. In addition, we have created a draft of a process for the review of open access textbooks. Institutions and faculty use and consideration of open textbooks is also addressed in legislation. 1004.085 Textbook affordability(d) That the establishment of policies address the consideration of the extent to which an open-access textbook may be used.(e) That course instructors and academic departments are encouraged to participate in the development, adaptation, and review of open-access textbooks and, in particular, open-access textbooks for high-demand general education courses 1006.73 Florida Virtual Campus(f) Promote and provide recommendations concerning the use and distribution of open-access textbooks and education resources as a method for reducing costs and work with public postsecondary education institutions in developing a standardized process for the review and approval of open-access textbooks.
  • We have received FIPSE grants in the past with the most resent one being the the Open Access Textbooks Grant Project. During the execution of the grant, we worked with other organizations involved in open content in order to This model can be found on our website, openaceesstextbooks.orgThis three-year initiative was funded by a grant from the Fund for the Improvement of Postsecondary Education (FIPSE). The project built on efforts in Florida and across the U.S. to create a sustainable open textbook model and a collaborative community to support the efforts of Florida and other states to discover, produce, and disseminate open textbooks. An updated edition of the model, student and faculty surveys, as well as a licensing primer, were completed during the 2012/2013 academic year as part of this project. The licensing primer includes both a video and license generator to assist faculty in combining openly licensed textbooks and resources.Student Digital Instructional Materials and OER SurveyOER use and perceptions, assess amount spent on textbooks, affect of cost, formats preference, digital reader functions students find important, number of textbooks that are not used, perceptions of the availability of textbooks in their institutions’ libraries, and identify study aids students perceive to be the most beneficial to their learning…Faculty and Staff OER Survey Assess perceptions of textbook quality, awareness of OER, open textbooks, open courseware, and respondents’ experience with OER.These surveys were previously conducted in 2010 and 2012. Surveys are open to any interested institutions. Results available at The Orange Grove , Florida’s repository, and Open Access Textbooks.
  • Key Finding 1: Students are generally unaware of open textbooks and their potential for use as supplementary text or for saving them money
  • Very few of respondents indicated creating open textbooks (7%), open courseware (6%), and OER (8%) would be considered as a criterion for promotion and tenure. This could potentially leave a deficiency of incentives for authoring. Incentives for authors are important because faculty have very busy schedules and have to concentrate on their careers to succeed. Use patterns suggest that breaking OER into small units may increase their usefulness. A much larger percentage of respondents reported using portions rather than entire open textbooks (22% vs. 8%, respectively) and open courseware (28% vs. 7% respectively).
  • During the time of the grant, UPF developed a range of openly licensed textbooks within the repository. The UPF, grant staff, and CCCOER worked in conjunction to provide numerous webinars and presentations to inform faculty about open textbooks and authoring opportunities.Textbooks in which UPF provided editorial services include:Bona & Shabanov, Concepts in Calculus IBona & Shabanov, Concepts in Calculus IIShabanov, Advanced Concepts in CalculusDavid Chalmers, "Further Notes on "Hooded America: the Ku Klux Klan in the USA"Lenz, American GovernmentBuller, Distinction Through Discovery: A First year Research ExperienceBlake, Land Into Water; Water Into Land: A History of Water Management in FloridaEvans & Wright-Austin, Diaries of a Prolific professor: Undergraduate Research from the James Haskins Manuscript CollectionBrogan, Wort Hunter's Identification Guideforthcoming: Mitchell: theatrical Worlds ( due Beta version, spring 2014)
  •  Our efforts in promoting and supporting open textbooks and OER haven’t ended with the grant. We will continue to work with our institutions on identifying how we can assist them in their efforts to develop, tag and disseminate OER resources that are aligned to the Florida Common Core Numbering system. FSCJ - 
College President's goal is to have 10 courses developed that do not require the use of commercial textbooks or, alternatively, use OER textbooks and resources. Development will begin in the Spring.Broward – Creating a number of MOOCs and courses using all OER resources. Broward’s plans include using TOG to distribute MOOC content.Taskforce on Postsecondary Online Education in Florida 
Report final will be published in November and recommendations will outlined for both commercial eTextbooks and OER. 
Draft - Primary recommendation is that OER development and support, as well as OER repository needs to be funded by the state. 
In addition, some kind of framework needs to be put in place at the state level for institutions to use in the evaluation of Learning Objects and eTextbooks in general. This recognizes that there is a place for both OER and commercial resources. 
[Do not cover in presentation unless questions are asBroward College is offering “College Foundations: Reading, Writing, Math” — Florida’s first free, open online course in basic reading, writing and math.The self-paced, college-level course is open to anyone, anywhere and provide learners with the fundamental skills needed to begin college, or prepare for college placement tests such as the Postsecondary Education Readiness Test (PERT) — Florida’s placement test for colleges and universities. The course also offers lifelong learners an opportunity to improve their basic reading, writing and mathematics skills.The Broward College MOOCs are competency-based, allowing students time to focus on areas in which they need the most instruction. To promote engagement and learning, courses include rich multimedia elements, including videos, demonstrations and interactive self-help quizzes. Additionally, Broward College faculty members are available to advise or tutor any student requesting assistance. Although no college credit is granted, a certificate will be awarded upon completion.
  • OER and Open Textbook Adoption and Sustainability

    1. 1. OER and Open Textbook Adoption & Sustainability Gerry Hanley, California State University Robin Donaldson, Florida Virtual Campus Clint Lalonde, BCcampus October 30, 2013 12:00 pm Pacific, 3:00 pm Eastern
    2. 2. Collaborate Window Overview Audio & Video Participants Chat Tech Support available at: 1-760-744-1150 ext. 1537, 1554
    3. 3. Welcome Please introduce yourself in the chat window. Gerry Hanley, CSU Clint Lalonde, BCcampus Robin Donaldson, FLVC Moderator: Una Daly Community College Outreach Director OpenCourseWare Consortium
    4. 4. Agenda • CCCOER introduction • OER Adoption & Sustainability • CSU Open and Affordable Learning Solutions • Florida’s Open Education Initiatives • British Columbia Open Textbook Project • Q&A
    5. 5. CCCOER • Promote adoption of OER to enhance teaching and learning – Expanding access to education – Supporting professional development – Advancing the community college mission Funded by the William & Flora Hewlett Foundation
    6. 6. 200+ Colleges in15 States & Provinces
    8. 8. Open & Affordable Learning Solutions Gerry Hanley, PhD Senior Director of Academic Technology California State University Chancellor’s Office Executive Director, MERLOT
    9. 9. Open and Affordable Learning Solutions Gerry Hanley, Ph.D. California State University Office of the Chancellor Academic Technology Services and MERLOT Open Courseware Consortium Webinar October 30, 2013
    10. 10. California State University -CSU • 23 campuses; 427,000 students; about 80% undergraduate • During the 2011-2012 college year, the CSU conferred almost 100,000 degrees. • 1/3 of our students get enough financial aid to cover the cost of tuition and books/supplies 10
    11. 11. The CSU: Our Dreadful Situation • 30% cut of our state funding over 3 years • Tuition Fees more than doubled over 3 years • Our Mission: Provide access to an excellent education • High priority: Reduce the cost of education for our students because affordability is a significant barrier to access 11
    12. 12. Choice Affordability Accessibility CSU’s Affordable Learning Solutions
    13. 13. AL$ Initiative Strategy Enabling Ecosystems with policies, leadership, business Developing models Demand with communications, training, professional development Creating Capabilities with convenient & affordable access to content (CSU Digital Marketplace) Leveraging Content Providers Publishers--Libraries-- Academic Authors-Open Education Resources (CSU-MERLOT)
    14. 14. Leveraging Content Providers: Organizing No & Low Cost Textbook Alternatives 1. Open Educational Resources: Find over 1,000,000 FREE online instructional materials, including over 2,500 FREE online textbooks 2. CSU Library Resources: CSU’s digital library collections provide students FREE access to about 1 billion resources 3. Faculty Customized and Authored Materials: Free and commercial tools and services to create alternatives 4. Lower Cost Publisher Content in both digital and print formats.
    15. 15. Leveraging Content Providers & Creating Convenience http://csuaffordablelearningsolutions.org 15
    16. 16. OER Finder: Type in the ISBN of your textbooks and we’ll find related Free or Open eTextbook 16
    17. 17. 17
    18. 18. Fall 2010 Fall 2011 105 Faculty Made Digital Choices 6,900+ Students Enrolled Potential $490,000 Savings http://library.csudh.edu/ALS/
    19. 19. http://affordablelearninggeorgia.org 19
    20. 20. www.merlot.org www.MERLOT.org 20
    21. 21. 21
    22. 22. 22
    23. 23. 23
    24. 24. 24
    25. 25. 25
    26. 26. 26
    27. 27. 27
    28. 28. www.merlotx.org 10/30/2013 28
    29. 29. Free Online Textbooks 29
    30. 30. 30
    31. 31. 31
    32. 32. Learning Management Systems make it easy for institutions and individuals to CONVENIENTLY ADOPT Digital Course Materials for Teaching and Learning
    33. 33. Moodle Integration 33
    34. 34. Blackboard Integration with “Building Blocks”
    36. 36.  Choice: Faculty have a wide choice of publishers and students can choose a digital rental or not  Price: 60% off new print textbook prices and publishers choose the titles they will offer  Marketing: CSU and vendors collaborating to raise awareness, comfort, and competencies in using digital textbooks  Accessibility: Vendors will provide the CSU a roadmap for improving the accessibility of their eReaders
    37. 37. CAMPUS MARKETING 3 7
    38. 38. Developing Demand: I Want My AL$ • “If you build it, they will come”…Assumes people know how to “play ball” • Professional development and training – Create the human capabilities to use OER and digital media with confidence and success • Recognize exemplary people and practices – Be part of a campus priority – Add to a tenure/promotion portfolio 38
    39. 39. CSU STUDENTS SAVED $$$$! • 2012-2013 ROLLOUT OF RENT DIGITAL: – More than $3.5 million saved by students • NATURE INTRO TO BIOLOGY FOR MAJORS: – $570,000 saved with Nature Born Digital program – 3,087 students used the $39 ebook instead of the previously used $220 text • SAGE CRIMINAL JUSTICE: – Over $30,000 saved on a few early-adopting campuses for fall 2013 adoptions up for spring 2014 3 9
    41. 41. Enabling Ecosystems: MD= Market Driver and CD=Compliance Driver • Affordability - Access to higher ed dependent on “Total Cost of Education“ (MD) • Improve Graduation Rates – student retention and learning outcomes dependent upon affordability (CD • Higher Education Opportunity Act – Cost transparency that requires changes in campus business practices (CD) • Section 508 of Rehabilitation Act – timely delivery of accessible content to students with disabilities (CD) • Consumer demands for online education, digital services 41 & products (MD)
    42. 42. What’s Next In California? • Senate Bill 1052 & 1053 – State $ + External $ • CA Academic Senates choose 50 lower division courses and recommend OER • Promote strategies for adoption through California Open Source Digital Library • Consult with Associated Students on format, accessibility, and usability; • Write a progress report within six months and a final report January 1, 2016. 42
    43. 43. Thank You 43
    44. 44. Florida’s Open Education Initiatives Robin Donaldson, PhD Assistant Director Instructional Resources & Support Distance Learning & Student Services
    45. 45. 45 Promoting and Supporting OER and Open Textbooks in Florida Robin Donaldson Presented at: CCCOER Finding, Adopting, and Sustaining Open Textbook Projects October 30, 2013
    46. 46. The Orange Grove 46 Promoting open and affordable learning materials through The Orange Grove repository and Open Access Textbook project. 2004 – Present  Online digital repository of teaching learning, and administrative resources  Faculty and staff members may contribute and use resources, including open textbooks, based on specified permissions  Institution collections and open collections  Federate and harvest providers of open textbooks and OER
    47. 47. Legislation 47 1004.085 Textbook affordability  Institution policies address the extent to which an open-access textbook may be used  Instructors and academic departments encouraged to develop, adapt, and review open-access textbooks 1006.73 Florida Virtual Campus  Promote and provide recommendations on use and distribution of open-access textbooks and education resources  Work with institutions in developing a standardized process for the review and approval of open-access textbooks
    48. 48. 2012-2013: Open Textbook Project 48 3-Year Initiative  2012 Promise of Open Access Textbooks: A Model for Success (Revised Edition).  Student textbook, digital resources, and OER survey report  Faculty and administrator OER survey report  Combining Openly Licensed Resources-A Primer A copyright tool for combining openly licensed textbook and resources  Combining Openly Licensed Resources (video)  OER License Generator 
    49. 49. Survey Findings 49 63% 54% 43% 35% 32% 22% 31% 23% 14% 19% 10%
    50. 50. Faculty Survey Results 50  Rewards and Recognition:   Learning Objects and Modules:   Few institutions or departments consider authoring OER in promotion and tenure decisions. Use patterns suggest that breaking OER into small units may increase their usefulness Familiarity and Usage:    Only 6% of those surveyed reported having used all or a part of an open textbook. Almost three-quarters had heard of open textbooks and 80% open courseware. Quality and Currency:  The most important factors in evaluating textbooks are how well they address course objectives, accuracy, currency, and consistency.
    51. 51. TOG and University Press of Florida Partnership 51  2009-2012 –Open Access Textbook grant partner  Develop, market and inform on open textbooks  Official publisher of Florida’s postsecondary system  New Orange Grove Texts open textbooks     Timothy Lentz, American Government 978-1-61610-163-3 (UF) Jeffrey Buller, Distinction Through Discovery: A Research Oriented Frist-year Experience 978-1-61610-164-0 . (FAU) J. Firk, Essential Physics Part 1 - updated PDF Forthcoming – Theatrical Worlds (Beta version, Spring 2014)
    52. 52. Continued Support and Promotion 52  Social networks for promotion and awareness  Collaboration with OER organizations  Broward – Creating MOOCs  Use TOG to distribute MOOC content  Ten FSCJ courses developed  No commercial textbooks or, alternatively, use OER textbooks and resources  Taskforce on Postsecondary Online Education in Florida 
Recommendations to be submitted to legislature will include OER

    53. 53. Questions? 1753 W. Paul Dirac Drive Tallahassee, Florida www.flvc.org
    54. 54. British Columbia’s Open Textbook Project Clint Lalonde Manager Curriculum Services & Applied Research
    55. 55. The British Columbia Open Textbook Project Clint Lalonde Manager, Curriculum Services & Applied Research CCCOER Oct 30, 2013 Unless otherwise noted, this work is licensed under a Creative Commons Attribution 3.0 Unported License. Feel free to use, modify or distribute any or all of this presentation with attribution Page |
    56. 56. “Connect the expertise, programs, and resources of all BC post-secondary institutions under a collaborative service delivery framework” 1 2 3 Curriculum Services & Applied Research Collaborative Programs & Shared Services Student Services & Data Exchange 56 Page |
    57. 57. “Connect the expertise, programs, and resources of all BC post-secondary institutions under a collaborative service delivery framework” 1 Curriculum Services & Applied Research Support & promote the development & use of Open Educational Resources Support instructors who want to use technology in their teaching practice OER Global Logo by Jonathas Mello is licensed under a Creative Commons Attribution Unported 3.0 License Page | 57
    58. 58. Online Program Development Fund (OPDF) 2003-2012 $9 million invested 153 grants awarded 100% participation across system 83% partnerships 47 credentials developed in whole or part via OPDF 355 courses, 12 workshops, 19 web sites/tools and 396 course components (learning objects, labs, textbooks, manuals, videos) 100% open license for free & open sharing & reuse by all BC post-secondary 58 Page |
    59. 59. solr.bccampus.ca 59 Page |
    60. 60. 40 free and open textbooks available for the highest enrolled 1st & 2nd year postsecondary subjects in BC First province in Canada Visual notes of John Yap announcement, Giulia Forsythe http://www.flickr.com/photos/gforsythe/8094691691/ Used under Creative Commons attribution share-alike license 60 Page |
    61. 61. We have a problem (2, actually) Images: http://www.openeducation.net/2009/09/17/beyond-textbooks-andy-chlup-discusses-digital-learning-models/ used under CC-BY license 61 Page |
    62. 62. Students spend $1200/yr on textbooks 4x rate of inflation over past 20 years 70% students have not purchased textbook for a course because of price Page |
    63. 63. Free is more than just a good deal 63 Page |
    64. 64. There is a direct relationship between textbook costs and student success 60%+ do not purchase textbooks at some point due to cost 35% take fewer courses due to textbook cost 31% choose not to register for a course due to textbook cost            23% regularly go without textbooks due to cost 14% have dropped a course due to textbook cost 10% have withdrawn from a course due to textbook cost Source: 2012 student survey by Florida Virtual Campus Slide: CC-BY Cable Green, Creative Commons via http://www.projectkaleidoscope.org/ 64 Page |
    65. 65. Image: http://markmcguire.net/2011/01/01/r-i-p-department-of-design-studies/ used under CC-BY-NC 65 Page |
    66. 66. What are OER? “Open Educational Resources (OERs) are any type of educational materials that are in the public domain or introduced with an open license. The nature of these open materials means that anyone can legally and freely copy, use, adapt and re-share them.” UNESCO http://www.unesco.org/new/en/communication-and-information/access-to-knowledge/open-educationalresources/what-are-open-educational-resources-oers/ Page | 66
    67. 67. Why are we doing this project? To increase access to higher education by reducing student costs To give faculty more control over their instructional resources To move the open agenda forward in a meaningful, measurable way Images from Oxfam.org CC-BY and http://en.wikipedia.org/wiki/User:Daniel_Mietchen/Talks/World_Open_Educational_Resources_Congress_2012 /How_Open_Access_and_Open_Science_can_mutually_fertilize_with_Open_Educational_Resources CC-BY 67 Page |
    68. 68. open.bccampus.ca 68 Page |
    69. 69. Project Phases 1 2 3 Phase One: Launch (March -August 2013) Phase Two: Adapt (Sept 2013-Sept 2014 underway) Phase Three: Create (January 2014-Sept 2014) 69 Page |
    70. 70. Image: Don’t reinvent it by Andrea Hernendez used under CC-NC-SA license Page | 70
    71. 71. Available in many formats www, ePub, PDF and print Small, curated collection Locally peer reviewed 71 Page |
    72. 72. 1 Phase One: Launch (March -August 2013) Identify Top 40 Subjects Environmental scan of existing OTB: goal 10 BC Faculty reviews of 10 OTB System Outreach Early Adopter 72 Page |
    73. 73. http://bccampus.ca/top-40-courses Source: BC CDW & BC Research Institutions Page | 73
    74. 74. 1 Phase One: Launch (March -August 2013) Example of BC reviews of Collaborative Stats book Page | 74
    75. 75. 1 Phase One: Launch (March -August 2013) Early Adopter: Dr. Takashi Sato Physics KPU Students: 60 Previous Textbook: $187 OpenStax Textbook: $0 Student savings: $11,200 College Physics textbook cover image by OpenStax College is licensed under a Creative Commons Attribution 3.0 Unported License. Page |
    76. 76. 1 Phase One: Launch (March -August 2013) Early Adopter: Dr. Takashi Sato Physics KPU Students: 60 Previous Textbook: $187 OpenStax Textbook: $0 Student savings: $11,200 1 class 1 institution 1 term College Physics textbook cover image by OpenStax College is licensed under a Creative Commons Attribution 3.0 Unported License. Page |
    77. 77. 2 Phase Two: Adapt (Sept 2013-Sept 2014 underway) Adaptation Call for Proposal – 2 types: Existing & New More textbooks (13 new) More reviews More outreach: Libraries & Bookstores Technology (PoD, PressBooks, Connexions) Page |
    78. 78. 2 Phase Two: Adapt (Sept 2013-Sept 2014 underway) Type 1: New Suggest a textbook & modifications for a subject area we have not found existing textbooks. Anthropology Applied Science Commerce Criminology Earth, Ocean & Atmospheric Science Geography History Kinetics/Kinesiology Political Science Visual Arts, Media & Design 78 Page |
    79. 79. 2 Phase Two: Adapt (Sept 2013-Sept 2014 underway) Type 2: Existing Introduction to Psychology The faculty who reviewed this text felt that it needed to be adapted to reflect a Canadian context, that it required the addition of a chapter on stress, health, and coping, and an overview of all the major psychological perspectives in the first chapter of the text. The BC Open Textbook project will fund a subject matter expert $7500 to complete this work. Technical support and editing services will be provided. Introduction to Sociology This book received a good overall rating, however the faculty who reviewed it felt that it required adaptation to reflect a Canadian context and the insertion of content about Feminist Theory. The BC Open Textbook project will fund a subject matter expert $7500 to complete this work. Technical support and editing services will be provided. Introduction to Chemistry Reviewers of this text found it was missing content about Kinetic-Molecular Theory and Thermodynamics. In addition it is lacking a glossary. The BC Open Textbook project will fund a subject matter expert $5000 to add the additional content and create a glossary. 79 Page |
    80. 80. 3 Phase Three: Create (January 2014-Sept 2014) Produce as few textbooks as possible from scratch Create 1 exemplar e-textbook 80 Page |
    81. 81. Thank you! Clint Lalonde clalonde@bccampus.ca @clintlalonde @bccampus http://open.bccampus.ca Unless otherwise noted, this work is licensed under a Creative Commons Attribution 3.0 Unported License. 81 Page |
    82. 82. Next Webinar Nov 13, 12:00 pm (Pacific) Fostering Open Policy On Campus & Beyond Image licensed for reuse by OpenSourceWay
    83. 83. Thank you for attending! Please type your question in the chat window or click on the talk button. Contact Information Una Daly unatdaly@ocwconsortium.org Gerry Hanley ghanley@calstate.edu Robin Donaldson RDonaldson@flvc.org Clint Lalonde clalonde@bccampus.ca