1. Srinivasarao Addanki
Email-Id: addankisrao@yahoo.com
Mobile: +91 9849078519
Professional Summary
• More than 15 years of experience in different areas like Application Development, System Design and Architecture, Project
Management, Business Development and Pre-Sales in various domains like Telecom which include Order-to-Cash and Order
Service Management (Provisioning, Rating, Mediation, Billing and Assurance) apart from Retail and Insurance.
• Project Management: Experience encompassing project phases from strategic planning, project planning and project
control, as well as post-project evaluation with the clients and Project sponsors to assure satisfaction and to identify
any process improvements that can be made to the client, while adhering to PMI principles and methods. Experience
working on a large scale (> 15000 hrs) enterprise billing and CRM applications that cater to the needs of millions of
customers across Nordic and US regions.
Successfully delivered various IT projects for global clients within triple constraint and quality. Identifying project risks
and performing risk management, including the development of contingency plans, Project Budget, Schedule and
Quality. Performing the overall day-to-day management of the project to ensure that project objectives are achieved
within time, cost and scope constraints, whilst managing stakeholder expectations.
• Transition management: Lead the Transition management for takeover of application support and maintenance from
client. The engagement involves transition of 265+ applications, 195 resources in 90days time. Planning, execution
and tracking of transition across all functional areas –
• Service Delivery Management: Lead the team of 123 resources in production support for Telecom applications
across multiple ETL, BI and DB platforms. Support includes L1 (monitoring) to L3 (problem management,
enhancements). Managed on 24/7 support for all projects under this engagement.
• Release Management: Worked as a Release Manager for large scale release of huge billing systems in telecom
comprising of 15000-20000 hours of project deliveries and co-ordinate various release activities and meeting the
deadlines. Co-ordinate with various stake holders like senior management from CSC and Clients, Testing Teams,
Configuration Teams, Development teams.
• Test Management: Co-Ordinating the development team and testing team in getting the test plans and cases prepared as
per the use cases designed. Making sure all the requirements are met and tracking all the defects to closure raised in various
levels of testing (System, Smoke, Integration and Acceptance Testing). Preparing dashboards and metrics to analyze the
serious defects and make sure the defects/scenarios are not repeated in future and tested thoroughly.
• Business Development and Pre-Sales: Worked on various RFP’s/RFI’s in Telecom New business development by
providing eTOM based OSS/BSS technical and functional solutions. Ability to build solutions through strategy formulation,
operational design and execution. Doing a thorough application analysis and coming out with estimates for the bid’s.
Overall participation in end to end bid management and providing the BAFO to customer. Participating in Due-
Diligence sessions as required.
• Strategy Planning: Collating the details of the projects in pipeline and negotiating with customer to map them to proper
releases by working on capacity planning and resource planning.
• Organizational Activities: Flexibility to handle directional changes with the ability to develop strategies to ensure
project success in complex multi-vendor environments. Worked actively in initiating and establishing Telecom Center of
Excellence in CSC India and contributed functional trainings in Mediation and Billing areas. Conducting workshops and
preparing business cases in Mediation, Billing and Provisioning processes.
EXPERIENCE
Designation Company Name Period
Manager – Project Delivery Computer Sciences Corporation India Pvt Ltd,
Hyderabad
September 10th
2004 to till date
Associate Perot Systems India Limited, Noida November 3rd
2003 to September 3rd
2004
Programmer Analyst Syntel India Ltd, Mumbai July 4th
2000 to October 31st
2003
EDUCATION
Degree Board / University Year of Passing Percentage / CGPA Grade
Executive MBA XLRI, Jamshedpur 2013 70 B+
M.Tech
Cochin University of Science
Technology (CUSAT)
1999 4.1 / 5.0 A+
CERTIFICATIONS

2. Course / Certification Name Institution Year Duration
SAFe Agist (SA) SCALED AGILE Academy 2015 1 year
PMI ACP Project Management Institute 2015 3 years.
SCJP Sun Micro Systems 2000
TECHNICAL SKILLS
Technology Details
Programming Language
COBOL,JCL,DLI,JAVA
Database
DB2,,VSAM, IMS DB, Oracle
Operating System
Z/OS, MVS,,Windows,UNIX
Tools
MS Project Plan, Remedy, HP Quality Center, CA-7 Scheduler, Endeavor, DB2 File-
AID, NDM, FTP and MS Tools(Word, PowerPoint, Excel)
DOMAIN EXPERIENCE
Domain Specific Area in Domain
Telecom Broadband & TV, Credit Collections, Risk Management, Rating, Mediation and Billing.
Insurance General & Health Insurance
Retail Supply Chain
PROJECT SUMMARY
1.AT&T, USA Julyl’15 to till date
Client : AT&T, USA
Business Domain : Telecom
Project Type : Support
Team Size : 123
Role : Service Delivery Manager
Responsibilities:
• Serving as a service lead for all 11 functional areas from operations perspective to the client and central point of contact for all
team leads.
• Responsible for responding to issues, questions and concerns from both the client and team, effectively resolving issues and
situations, and escalating when appropriate.
• Delivering quality service to the client and team by matching the skills of team to client needs
• Provide account management and service delivery support to client
• Coordinate with recruiting team on open requirements from clients.
2.AT&T, USA Junel’15 to July’15
Client : AT&T, USA
Business Domain : Telecom
Project Type : Support
Team Size : 123
Role : Transition Manager
Duration : 45 days
Responsibilities:
• Transition Plan, Governance, KT tool updates, Identify and track Risk and issues, Change management, Weekly reports,
Runbook creation, and Retrospection.
3.Telenor, Sweden April’12 to June’15
Client : Telenor Sweden
Business Domain : Telecom
Project Title : LEADING NORDIC TELECOM SERVICE PROVIDER
Project Type : Development
Operating System : Windows XP/7, Unix/Linux 6.5
Team Size : 57
Role : Project Manager / Scrum Master
Responsibilities:
• Working as a Project Manager for Telenor on large enterprise Billing and CRM applications in a fast paced environment that
requires faster Time to Market solutions/services and good ROI on the services implemented.
• Executed projects both on Waterfall and Agile model based on client decision.
• Successfully managed onsite/offshore teams to deploy various new services to the Customers across Nordic regions which are a
result of the market competition, government security compliances, New tax rules etc for Telenor.

3. • Responsible for End to end Project management activities involving Project Estimating, Scoping, Monitoring and Control,
Resource Management, Risk Management and Stakeholder Management.
• Executed medium to large size projects with average size from 1000-8000 hours and have more than 6000 hrs of Project
management experience
• Work together with the Project Owner and Business Houses to plan and execute projects, ensure that teams have
appropriate business and technical specifications, direction, and resources to deliver projects effectively by establishing
realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.
• Provide overall development project leadership and direct project teams in the delivery of high-quality deliverables within
committed timeframes.
• Meet with clients and stakeholders to understand their requirements and expectations, and implement proper procedures to
ensure client satisfaction.
• Involved in various kinds of testing (Unit, System/Application, Integration, Regression and End to End Testing) by preparing test
strategies, plans and monitoring the execution and progress of testing activities (Producing daily status reports, score cards, defect
analysis and tracking the defects to closure, Verifying and Validating test results and Validating the pre and post implementation
activities) performed to ensure the successful post implementation validations.
• Release Management activities that ensure the communication between the clients and CSC Management and Delivery teams to
ensure the smooth execution of release activities and tracking all issues to closure.
4. AT&T – Provisioning & Assurance /Message Processing System April’07 to March’12
Client : AT&T, USA
Business Domain : Telecom
Project Title : Message Processing System and Provisioning & Assurance Application Support, New Jersey, USA.
Project Type : Development / Maintenance / Production Support
Environment : Mainframe. (DB2, COBOL, JCL, Eazytrieve)
Operating System : z/OS
Team Size : 15
Role : Project Manager, Onsite Co-ordinator
Responsibilities:
• Worked as a Project Manager for AT&T’s Message Processing Division and Provisioning & Assurance suite of Applications, which
are responsible for rating the entire calls made by the customers (Direct lines, cellular usages, VOIP and International Usages) and
Provisioning the new services and Assurance.
• Successfully managed a 10-member team for a project to integrate BellSouth Long distance Services (BLS) customers onto the
AT&T’s network.
• Meet with clients and stakeholders to understand their requirements and expectations, and implement proper procedures to
ensure client satisfaction.
• Overall project coordination right from creation of Charter and Statement of Work, to Cost and Scheduled Management, Risk
Management and ensuring quality of software deliverables.
• Well versed with various kinds of testing (Unit, System/Application, Integration, Regression and End to End Testing) and testing
activities (Validating the pre and post implementation activities, verifying and validating the test results) performed to ensure the
successful post implementation validations.
• Received client appreciations for successfully coordinating and managing several critical projects like the BellSouth Long distance
Services (BLS) customers onto AT&T’s existing telecom platform and performing the crucial activities like NPA Splits and performing
the testing activities to the core and ensuring the deliverables are defect free and within the deadlines.
5. Zurich Financial Services – RISK INTELLIGENCE Sep’04 to March’07
Location : CSC – Computer Sciences Corporation India Pvt Ltd, Hyderabad.
Client : One of the Leading Insurance Company, Chicago, Illinois, USA
Software : JCL, COBOL, DB2, VSAM,
Tools : CA-JOBTRAC, CA-ENDEVOR, FILE AID, SPUFI, UDB,
Business Objects
Operating System : z/OS, UNIX (AIX)
Domain : Insurance
Team Size : 12
Role : Backup Dispatcher (Project Manager), Offshore Team Lead
Responsibilities
• Worked as a Team Lead / Backup Project Manager for a Development and Testing team for the Leading Insurance Company -
Risk Intelligence and Risk Management Reporting Applications.
• Coordinated the Design, Coding and Testing efforts for the enhancement of existing performance and features of the RMIS and
RMR applications.
• Received Client Appreciation and accolades for demonstrating outstanding project coordination skills with good leadership and
problem solving ability.
• Streamlined existing quality process by putting in place stringent review processes and checklists to ensure Zero Defect Leakage.
And to track the work orders, user requests to closure and ensure proper metrics collections and report to SMG
• Involved in Other Carrier Data Loads which help the customers of the Insurance Company to host their data on the RMIS
applications where in the Customers can directly generate the reports on the Websites.
• Involved in On-call Production Support activities also to ensure the high volume data in month ends processes without any
abruptions.
6. Blue Cross & Blue Shield – Membership & Finance Nov’03 to Sep‘04
Location : Perot Systems India Limited, Noida.
Client : One of the leading Health Insurance, USA.
Software : JCL, COBOL, DB2, IMS DB, VSAM, CICS
Tools : CA-7, CA-ENDEVOR, FILE AID, SPUFI
Operating System : z/OS
Domain : Health Insurance

4. Team Size : 29
Role : Offshore Team Lead, Developer
Responsibilities
As a team lead my responsibilities include
• Managing the application and leading a team of 4.
Technical analysis, design, code reviews
• Involved in the Estimation of the Customer Requests and validating the technical requirements.
• Coordinating On-going application support and maintenance of Mainframe applications.
• Coordinate with technical resources and onsite/offshore team to deliver work products in time.
• Participating in review process and evaluation of existing support procedures.
• Mentoring the team members in application/tools to achieve process compliance and improve Overall Service and customer
satisfaction levels.
• Collection and presentation of Metrics data to client and organization.
• Identified as a Document Controller to manage the configurable items in the PM work book.
• Participating in the Audits.
As a team member I was involved in
• Production support and maintenance (includes supporting the production cycles, abended fixing, and other operational works
such as fixing the temporary problems in the system.)
• Executing Customer Requests (CR) which involves Analysis, Design, Coding
• Unit Testing and System Testing.
• Peer Reviews.
• Performed the DISASTER RECOVERY ACTIVITIES (DRA) for the application for 3 consecutive years. This was a very highly
visible task which was to be completed in a short period of time and the validation of results had to be accurate. The results
were validated by the end customers (GM).
• Database Purge Activities on a monthly basis.
7. Target Corporation – Import warehouse (IWH) Jul’00 to Nov‘03
Location : Syntel India Ltd, Mumbai.
Client : Second Largest Retail, USA.
Software : JCL, COBOL, DB2, IMS DB, VSAM, CICS
Tools : CA-7, CA-ENDEVOR, FILE AID, SPUFI
Operating System : z/OS
Domain : Retail
Team Size : 5
Role : Team Member (Offshore / Onshore)
Responsibilities
• Impact analysis for all work requests, Design, Constructions of code, Reviews and Testing
• Production support and maintenance (includes supporting the production cycles, abended fixing, and other operational works
such as fixing the temporary problems in the system.)
• Peer Reviews, Unit Testing & System Testing.
• Involved in Disaster recovery exercise for few distribution centers
• Process improvements using Strobe utility.