Listening is not simply about hearing what the other person is saying. It is about understanding the words, and being able to communicate better.
This short report is intended to make you become a more effective listener and thus a better communicator
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1. How to Become an
Effective Listener
How to Become an Effective Listener
Effective communication is one of the keys to success, and when you're good at it, people
notice.
Most people think that strengthening communication skills involves developing persuasive
speech and conversational skills, but what you may not realize is just how important
effective listening can be.
Without an effective listener, none of your conversational skills would matter.
This is because your points - no matter how clear - still wouldn't be heard or understood.
Remember that listening is a full 50% of the communication effort so it's worth your time to
develop this precious skill, too.
Here are some techniques you can use to build your listening skills:
1. Fight the urge to speak. Sometimes when you're engaged in a heated conversation,
you start to concentrate on what you're going to say next. You may even be tempted
to open your mouth before the other person is finished. Make the extra effort to keep
your lips sealed until they're through talking.
• While they're speaking, don't worry about what you're going to say or how
you're going to say it. Instead, focus on the words and body language of the
other person.
2. Look interested. Your nonverbal communication skills are important while you're
listening. If you're looking disinterested and uncaring, the person trying to
communicate with you will likely pick up on these subtle hints. They may be flustered
or less likely to share their thoughts. Makes sense, right?
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2. • Engage with the person talking. Make eye contact and nod your head or smile. Let
your conversation partner know that their points are coming across to you.
3. Repeat the highlights. One way to literally tell your conversation partner that they're
effectively communicating is to simply restate their points. You can repeat key phrases
in an affirming tone. You can even give them a quick summary of what they just said
in your own words.
• Avoid sharing your opinions when repeating their concepts or ideas. At this point, you
simply want to communicate that you've completely understood their meaning.
4. Ask questions. Don't be afraid to ask your conversation partner to elaborate on what
they're saying. If you need further information, then ask for it. The important
thing is that you understand what they're trying to get across.
5. Be patient. It's also important to maintain patience, especially when working with
people who may be shy or may not have the ability to communicate very well. If
you're not patient, you may end the conversation prematurely or scare off your
conversation partner.
6. Follow your partner's lead. Being an effective listener doesn't mean that your only
job is to listen. You can certainly add to the conversation, too. At the same time, you
don't want to overpower the conversation. Add your input when they ask for it or
when they've finished their point.
Remember that practice makes perfect. After you've had an important conversation,
ask yourself what you remember from the conversation. Write down the details if necessary.
Did you allow the other person to do most of the talking?
When you fight the urge to dominate conversations, you'll be able to truly hear what people
have to say!
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