MSO: Massively Social Online games Viral Emotions and the Keys to Social Play Nicole Lazzaro, President @nicolelazzaro  XEODesign, Inc. GDC March 26, 2009  XEODesign Putting Emotion into Play ® ™ Follow me on Twitter:  @NicoleLazzaro  Twitter:  #gdc09
XEODesign The 4 Keys to More Emotion Winner Best Game 2007 Tilt  the first iPhone  accelerometer game
Massively Social Online Game use fun to drive social distribution
Imagine
MSO’s Drive emotions through FMA Final Score: Emotions that Drive Play  PX Potential Score [rescore this for MSO connect, feedback, social token/open] MMO (5) MSO (8) Actions and States  Limited Closed + Synchronous +  Replay - Deepening   Ties Actions +  Actions and States  Unlimited Open +  Asynchronous   -  Replay  (except email) - Deepening   Ties - Messaging  Closed +  Structure  Immersive   ++  Feedback - Personalize Messages +  Messaging  Open +   Structure  Casual Feedback +  Personalize Adding Friends  Low - Spread  Low - Social Calculus  Low Friends +  Adding Friends +  Spread  viral   +  Social Calculus
MSO Design Principles
PX Emotion from Play
Vision: Gaming Together  Bring people together Games in 2020 Egypt: Mankala
Emotions from social play: People Fun - Rayman
Fish Tank1 Player Choice and Curiosity from Easy Fun
Fish Tank 3 Player Choice and Curiosity from Easy Fun
Fiero Curiosity Relaxation 3. Serious Fun: Creating Value Amusement 4. People Fun: Socialize 1. Hard Fun: Accomplishment 2. Easy Fun: Imagination
The 4 Fun Keys 30 emotions from gameplay Hard Fun Fiero People Fun Amusement Easy Fun Curiosity Serious Fun Relaxation emotion < choice  < mechanic >  choice > emotion  whitepapers: xeodesign.com
choices goals  challenge obstacles strategy power ups puzzles score levels monsters feelings  fiero frustration boredom Hard Fun: Mastery>Fiero Easy Fun: Novelty>Curiosity modified from “Flow” Csikszentmihalyi player choice rewards effort
Hard Fun: Super Monkey Ball  Challenge and mastery
Language of Choice Fiero Emotion from Hard Fun: Fiero  \o/
2. Easy Fun:  Imagination Creates Curiosity choices iconic situations explore experiment  fool around  role play ambiguity  detail  fantasy  uniqueness feelings curiosity surprise wonder  awe choices novelty fills attention
Easy Fun
Easy Fun
Easy Fun
Tilt: an adventure in 1.5 dimensions
Serious Fun: Brain Baths,  Tap Tap Revolution Change how you think, feel, and behave
Serious Fun: Motion X Poker Completion Collection and Matching Mechanics
Competition People Fun
People Fun
Wonder and Connection Ocarina: Easy Fun and People Fun
 
Keys to Social Play 4 Steps to Create Emotions that Drive MSO Viral Distribution 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features     People Fun * Social Emotions * Match PX Profile  * Build Trust 3. Tilt Factor     Increase # of Players * Simple * Mobile  * Frictionless  4. Monetization   Free * Social goods + services * Enhance gameplay * MTX 10% pay PX
Keys to Social Play 4 Steps to Create Emotions that Drive MSO Viral Distribution 1. Gameplay Everyone * Simple * Appealing * Participation PX
1.Gameplay Everyone
Simple and Short Games A B Technology Adoption Curve Number  of players Mass Market Diffusion of Innovation , Everett Rogers Crossing the Chasm , Geoffrey Moore Smaller, still  tasty fish! Time The Social Web 15% 70% 15% DICE 2007
Simple + Small = Viral Koi Pond
Appealing Fantasy   Area Under the Curve Matters number  of players A B C D Type of Challenge Wanna play? DICE 2007
Participation is Easy Puzzle Pirates, LostZombies.com
 
MSO#1: Simple Appealing Participation
Keys to Social Play 4 Steps to Create Emotions that Drive MSO Viral Distribution PX 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features     People Fun * Social Emotions * Match PX Profile  * Build Trust
2.Social Features Social Emotions More than Chat
ROFL
Shared interests Express values Explore identities Create bonds Inside jokes  Amusement The Relationship is the Message social tokens and shared experiences bring us closer
MSO: 3 Laws of Social Play for viral social games (this is what we do know) this is what the play will look like Friends Messages Actions   Connect It Takes 2 Feedback Draw Circles Social Tokens  symbolic in nature that  increases in value with use stupid shutup dope hotness sloth poke pwn share link frag compare Lazzaro GDC 2008
Do you play “follow the leader” to increase your  personal hype quotient? What would encourage idea exchange? Personal Hype Quotient
Twitter Features Targets Social Emotions @ RT DM #gdc09
Match PX Profile Top Facebook Apps 1: Slide Brand 21,410,050 11% 2: Top Friends 2 19,091,190 9% 3: Super Wall 18,918,652 8% 4: Bumper Sticker Footer 10,892,138 11% 5: (Lil) Green Patch 5,671,964 33% Friendship Compare Sending messages Saving environment Poker
People Fun   Feeling of being closer creates social fabric between people TattleTalz.com Winner Best Game 2008
Friendship ≠ Money why social capital must die Like oil and water don’t give you $100 to drive me to the airport More give more have Reverse interest “ Money is there for when friendship cannot take care of it.” Jerry Michalski Yes this is an ad! How does  he feel?
Blight Serious Fun Emotions from Theme: Tilt
Blight Serious Fun Emotions from Theme: Tilt
Mushroom Soil  Backgrounds with Emotions from 3 Keys: Tilt
Viral Distribution ties Social Mechanics and Global Play  and changes the real world
People Fun: Pet Society Gratitude, Schadenfreude, Naches Rich choices between players Competition Cooperation Gifting Mentorship
People Fun: Photo Tag Amusement Personalize Tease Social Tokens http://apps.facebook.com/supertagphotos/
Build Trust  Between players and their friends PX Mechanics schadenfreude gratitude reciprocity trust embarrassment
People Fun Emotions how social bonds form during player experience (PX) Choices cooperate compete communicate mentor lead perform spectacle characters personalize Emotions schadenfreude envy love gratitude generosity elevation inspire excite ridicule embarrass PX Profile
People Fun Emotions how social bonds form during player experience (PX) Choices compete gifting, helping, forced grouping transparency, identity, risk, repeat interaction silliness, dancing* Emotions schadenfreude gratitude reciprocity trust embarrassment PX Profile *See Jane McGonigal’s GDC slides and  Nintendo keynote on DSI camera games
MMO MSO Lazzaro GDC 2008
 
MSO#2: Social Emotions, Match PX Profile, Build Trust
Keys to Social Play 4 Steps to Create Emotions that Drive MSO Viral Distribution 3. Tilt Factor     Increase # of Players * Simple * Mobile  * Frictionless  PX 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features     People Fun * Social Emotions * Match PX Profile  * Build Trust
3.Tilt Factor Increase # Players  Small simple social games
Tilt Factor Microchannels
Simple 10 sprites 2 web pages 1 YouTube video 1.5 dimensions No buttons 250,000 visits
Mobile Over the Shoulder youtube.com/xeodesign Tilt:  an adventure  in 1.5 dimensions
Frictionless: TattleTalz Number of steps reduces gameplay, Twitter more viral than FB but less permanent Login 1.Discover 2. Sample 3. Play 4. Invite 5.Convert 6. Retain Invite Accept AddTTL AddTTL Tweet  #TTZ x2 Login for more points invites accept actives Your results may vary. ;) free to play pay Facebook 15 Individual invites 6 steps Twitter 2 posts 1 step to play Already tweeting need trust need feedback 15:2  (13%) 1:25   (2,500%) 1:200   (20,000%) player friend 6 stages of adoption for viral games 10% Move to  next step
Funnel: Photo Tag More Clicks = Fewer Photos
 
MSO#3: Simple Mobile Frictionless
Keys to Social Play 4 Steps to Create Emotions that Drive MSO Viral Distribution 3. Tilt Factor     Increase # of Players * Simple * Mobile  * Frictionless  4. Monetization   Free * Social goods + services * Enhance gameplay * MTX 10% pay PX 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features     People Fun * Social Emotions * Match PX Profile  * Build Trust
4. Monetization Free to Play
Actions: Maple Story social interaction creates value
MSO#4: Social Goods and Services, Enhance Gameplay, MTX 10%
Keys to Social Play 4 Steps to Create Emotions that Drive MSO Viral Distribution 3. Tilt Factor     Increase # of Players * Simple * Mobile  * Frictionless  4. Monetization   Free * Social goods + services * Enhance gameplay * MTX 10% pay PX Features to  build now 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features     People Fun * Social Emotions * Match PX Profile  * Build Trust
Imagine
Together
Fun with all 4 Keys Hard Fun Easy Fun Serious Fun People Fun
The 4 Fun Keys Everyone has fun playing Hard Fun Fiero People Fun Amusement Easy Fun Curiosity Serious Fun Relaxation emotion < choice  < mechanic >  choice > emotion  whitepapers: xeodesign.com
World at night
World at night
Tag! You’re it! Make your next game  M assively  S ocial and  O nline! Nicole Lazzaro Email:   [email_address] Twitter:  @NicoleLazzaro White papers and slides:   xeodesign.com Slideshare.com/NicoleLazzaro Coming Soon! TiltWorld.com

Creating an MSO: Viral Emotions and the Keys to Social Play GDC09 100n032609

  • 1.
    MSO: Massively SocialOnline games Viral Emotions and the Keys to Social Play Nicole Lazzaro, President @nicolelazzaro XEODesign, Inc. GDC March 26, 2009 XEODesign Putting Emotion into Play ® ™ Follow me on Twitter: @NicoleLazzaro Twitter: #gdc09
  • 2.
    XEODesign The 4Keys to More Emotion Winner Best Game 2007 Tilt the first iPhone accelerometer game
  • 3.
    Massively Social OnlineGame use fun to drive social distribution
  • 4.
  • 5.
    MSO’s Drive emotionsthrough FMA Final Score: Emotions that Drive Play PX Potential Score [rescore this for MSO connect, feedback, social token/open] MMO (5) MSO (8) Actions and States Limited Closed + Synchronous + Replay - Deepening Ties Actions + Actions and States Unlimited Open + Asynchronous - Replay (except email) - Deepening Ties - Messaging Closed + Structure Immersive ++ Feedback - Personalize Messages + Messaging Open + Structure Casual Feedback + Personalize Adding Friends Low - Spread Low - Social Calculus Low Friends + Adding Friends + Spread viral + Social Calculus
  • 6.
  • 7.
  • 8.
    Vision: Gaming Together Bring people together Games in 2020 Egypt: Mankala
  • 9.
    Emotions from socialplay: People Fun - Rayman
  • 10.
    Fish Tank1 PlayerChoice and Curiosity from Easy Fun
  • 11.
    Fish Tank 3Player Choice and Curiosity from Easy Fun
  • 12.
    Fiero Curiosity Relaxation3. Serious Fun: Creating Value Amusement 4. People Fun: Socialize 1. Hard Fun: Accomplishment 2. Easy Fun: Imagination
  • 13.
    The 4 FunKeys 30 emotions from gameplay Hard Fun Fiero People Fun Amusement Easy Fun Curiosity Serious Fun Relaxation emotion < choice < mechanic > choice > emotion whitepapers: xeodesign.com
  • 14.
    choices goals challenge obstacles strategy power ups puzzles score levels monsters feelings fiero frustration boredom Hard Fun: Mastery>Fiero Easy Fun: Novelty>Curiosity modified from “Flow” Csikszentmihalyi player choice rewards effort
  • 15.
    Hard Fun: SuperMonkey Ball Challenge and mastery
  • 16.
    Language of ChoiceFiero Emotion from Hard Fun: Fiero \o/
  • 17.
    2. Easy Fun: Imagination Creates Curiosity choices iconic situations explore experiment fool around role play ambiguity detail fantasy uniqueness feelings curiosity surprise wonder awe choices novelty fills attention
  • 18.
  • 19.
  • 20.
  • 21.
    Tilt: an adventurein 1.5 dimensions
  • 22.
    Serious Fun: BrainBaths, Tap Tap Revolution Change how you think, feel, and behave
  • 23.
    Serious Fun: MotionX Poker Completion Collection and Matching Mechanics
  • 24.
  • 25.
  • 26.
    Wonder and ConnectionOcarina: Easy Fun and People Fun
  • 27.
  • 28.
    Keys to SocialPlay 4 Steps to Create Emotions that Drive MSO Viral Distribution 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features People Fun * Social Emotions * Match PX Profile * Build Trust 3. Tilt Factor Increase # of Players * Simple * Mobile * Frictionless 4. Monetization Free * Social goods + services * Enhance gameplay * MTX 10% pay PX
  • 29.
    Keys to SocialPlay 4 Steps to Create Emotions that Drive MSO Viral Distribution 1. Gameplay Everyone * Simple * Appealing * Participation PX
  • 30.
  • 31.
    Simple and ShortGames A B Technology Adoption Curve Number of players Mass Market Diffusion of Innovation , Everett Rogers Crossing the Chasm , Geoffrey Moore Smaller, still tasty fish! Time The Social Web 15% 70% 15% DICE 2007
  • 32.
    Simple + Small= Viral Koi Pond
  • 33.
    Appealing Fantasy Area Under the Curve Matters number of players A B C D Type of Challenge Wanna play? DICE 2007
  • 34.
    Participation is EasyPuzzle Pirates, LostZombies.com
  • 35.
  • 36.
  • 37.
    Keys to SocialPlay 4 Steps to Create Emotions that Drive MSO Viral Distribution PX 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features People Fun * Social Emotions * Match PX Profile * Build Trust
  • 38.
    2.Social Features SocialEmotions More than Chat
  • 39.
  • 40.
    Shared interests Expressvalues Explore identities Create bonds Inside jokes Amusement The Relationship is the Message social tokens and shared experiences bring us closer
  • 41.
    MSO: 3 Lawsof Social Play for viral social games (this is what we do know) this is what the play will look like Friends Messages Actions Connect It Takes 2 Feedback Draw Circles Social Tokens symbolic in nature that increases in value with use stupid shutup dope hotness sloth poke pwn share link frag compare Lazzaro GDC 2008
  • 42.
    Do you play“follow the leader” to increase your personal hype quotient? What would encourage idea exchange? Personal Hype Quotient
  • 43.
    Twitter Features TargetsSocial Emotions @ RT DM #gdc09
  • 44.
    Match PX ProfileTop Facebook Apps 1: Slide Brand 21,410,050 11% 2: Top Friends 2 19,091,190 9% 3: Super Wall 18,918,652 8% 4: Bumper Sticker Footer 10,892,138 11% 5: (Lil) Green Patch 5,671,964 33% Friendship Compare Sending messages Saving environment Poker
  • 45.
    People Fun Feeling of being closer creates social fabric between people TattleTalz.com Winner Best Game 2008
  • 46.
    Friendship ≠ Moneywhy social capital must die Like oil and water don’t give you $100 to drive me to the airport More give more have Reverse interest “ Money is there for when friendship cannot take care of it.” Jerry Michalski Yes this is an ad! How does he feel?
  • 47.
    Blight Serious FunEmotions from Theme: Tilt
  • 48.
    Blight Serious FunEmotions from Theme: Tilt
  • 49.
    Mushroom Soil Backgrounds with Emotions from 3 Keys: Tilt
  • 50.
    Viral Distribution tiesSocial Mechanics and Global Play and changes the real world
  • 51.
    People Fun: PetSociety Gratitude, Schadenfreude, Naches Rich choices between players Competition Cooperation Gifting Mentorship
  • 52.
    People Fun: PhotoTag Amusement Personalize Tease Social Tokens http://apps.facebook.com/supertagphotos/
  • 53.
    Build Trust Between players and their friends PX Mechanics schadenfreude gratitude reciprocity trust embarrassment
  • 54.
    People Fun Emotionshow social bonds form during player experience (PX) Choices cooperate compete communicate mentor lead perform spectacle characters personalize Emotions schadenfreude envy love gratitude generosity elevation inspire excite ridicule embarrass PX Profile
  • 55.
    People Fun Emotionshow social bonds form during player experience (PX) Choices compete gifting, helping, forced grouping transparency, identity, risk, repeat interaction silliness, dancing* Emotions schadenfreude gratitude reciprocity trust embarrassment PX Profile *See Jane McGonigal’s GDC slides and Nintendo keynote on DSI camera games
  • 56.
  • 57.
  • 58.
    MSO#2: Social Emotions,Match PX Profile, Build Trust
  • 59.
    Keys to SocialPlay 4 Steps to Create Emotions that Drive MSO Viral Distribution 3. Tilt Factor Increase # of Players * Simple * Mobile * Frictionless PX 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features People Fun * Social Emotions * Match PX Profile * Build Trust
  • 60.
    3.Tilt Factor Increase# Players Small simple social games
  • 61.
  • 62.
    Simple 10 sprites2 web pages 1 YouTube video 1.5 dimensions No buttons 250,000 visits
  • 63.
    Mobile Over theShoulder youtube.com/xeodesign Tilt: an adventure in 1.5 dimensions
  • 64.
    Frictionless: TattleTalz Numberof steps reduces gameplay, Twitter more viral than FB but less permanent Login 1.Discover 2. Sample 3. Play 4. Invite 5.Convert 6. Retain Invite Accept AddTTL AddTTL Tweet #TTZ x2 Login for more points invites accept actives Your results may vary. ;) free to play pay Facebook 15 Individual invites 6 steps Twitter 2 posts 1 step to play Already tweeting need trust need feedback 15:2 (13%) 1:25 (2,500%) 1:200 (20,000%) player friend 6 stages of adoption for viral games 10% Move to next step
  • 65.
    Funnel: Photo TagMore Clicks = Fewer Photos
  • 66.
  • 67.
  • 68.
    Keys to SocialPlay 4 Steps to Create Emotions that Drive MSO Viral Distribution 3. Tilt Factor Increase # of Players * Simple * Mobile * Frictionless 4. Monetization Free * Social goods + services * Enhance gameplay * MTX 10% pay PX 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features People Fun * Social Emotions * Match PX Profile * Build Trust
  • 69.
  • 70.
    Actions: Maple Storysocial interaction creates value
  • 71.
    MSO#4: Social Goodsand Services, Enhance Gameplay, MTX 10%
  • 72.
    Keys to SocialPlay 4 Steps to Create Emotions that Drive MSO Viral Distribution 3. Tilt Factor Increase # of Players * Simple * Mobile * Frictionless 4. Monetization Free * Social goods + services * Enhance gameplay * MTX 10% pay PX Features to build now 1. Gameplay Everyone * Simple * Appealing * Participation 2. Social Features People Fun * Social Emotions * Match PX Profile * Build Trust
  • 73.
  • 74.
  • 75.
    Fun with all4 Keys Hard Fun Easy Fun Serious Fun People Fun
  • 76.
    The 4 FunKeys Everyone has fun playing Hard Fun Fiero People Fun Amusement Easy Fun Curiosity Serious Fun Relaxation emotion < choice < mechanic > choice > emotion whitepapers: xeodesign.com
  • 77.
  • 78.
  • 79.
    Tag! You’re it!Make your next game M assively S ocial and O nline! Nicole Lazzaro Email: [email_address] Twitter: @NicoleLazzaro White papers and slides: xeodesign.com Slideshare.com/NicoleLazzaro Coming Soon! TiltWorld.com