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Usability in Wonderland: 5 Things You Should Never Do in VR

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To construct a magical trip to wonderland, game developers must relearn how to move the camera, navigate the world, use a HUD, create strong emotions, and even play audio. Based on 2 years of VR research on games such as 'Job Simulator', 'Defense Grid', 'EVE Valkyrie', plus 25 years of game research and developing their own VR game, 'Follow the White Rabbit', they take a deep dive into player psychology, usability, and the neuropsychology of emotion. Join them to explore the 5 most challenging usability obstacles game developers (and film makers) face making innovative and emotionally compelling VR games.
Takeaway
VR designers and developers wanting to create deeply compelling innovative VR experiences and avoid shipping a barfatorium. Attendees will be able to identify and overcome the 5 most challenging obstacles to designing compelling VR experiences with prioritized, practical, and concrete design patterns for better VR games.

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Usability in Wonderland: 5 Things You Should Never Do in VR

  1. 1. XEODesign © 2016 XEODesign, Inc. All Rights Reserved VR Usability in Wonderland 5 Things You Should Never Do in VR @NicoleLazzaro VRDC 2016 San Francisco November 2, 2016
  2. 2. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  3. 3. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Nicole Lazzaro VR Developer Expert on VR Emotion and Engagement Making VR Fun @NicoleLazzaro •  Game Developer •  Programmer •  Filmmaker •  Emotion •  Stanford Psychology •  1st iPhone Game
  4. 4. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  5. 5. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  6. 6. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 15 Mins !
  7. 7. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Innovators Dilemma Technology evolution goes through 3 stages. 1. Horse & Buggy 2. Horseless Carriage 3. True Automobile Pairing a console game controller & UI with a VR HMD feels like a slapping transparent D-Pad on an iPhone game øDisruptive technologies typically enable new markets to emerge. Clayton M. Christensen, The Innovator’s Dilemma
  8. 8. XEODesign © 2016 XEODesign, Inc. All Rights Reserved VR Needs Innovation Tools Ø No one knows what they are doing Ø Just try to see what works Ø Everything is different Ø Presence / Empathy Instead we need first principles How to think like a VR designer How to make it feel like Wonderland “That doesn’t work in VR” often means that it’s hard or it’s new
  9. 9. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 5 Things “You Should Never to Do in VR” (and how to do them :) 1. Move the Camera 2. Use a HUD 3. Port Gameplay 4. Create Strong Emotion 5. Play Audio
  10. 10. XEODesign © 2016 XEODesign, Inc. All Rights Reserved First Understand What VR is 0
  11. 11. XEODesign © 2016 XEODesign, Inc. All Rights Reserved VR is HOT VR Emotions • Deeper • Stronger • More Personal VR Creates Strong Emotions The Player is the protagonist VR Books Movies Games More realistic than any communication medium we’ve ever invented
  12. 12. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 4 Crayons VR VR Design is More Architecture than Film
  13. 13. Taxi Drivers
  14. 14. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Experiment
  15. 15. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Spot the Differences
  16. 16. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  17. 17. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  18. 18. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  19. 19. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  20. 20. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Add Depth Information
  21. 21. XEODesign © 2016 XEODesign, Inc. All Rights Reserved
  22. 22. XEODesign © 2016 XEODesign, Inc. All Rights Reserved If You Can’t Play With Just the Depth Map, It’s Not VR.
  23. 23. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Use Spatial Learning: Outside Human HeartXEODesign ®
  24. 24. Use Spatial Learning: Inside Human HeartXEODesign ® Scale Time Space POV
  25. 25. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Move the Camera 1
  26. 26. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Ø Follow Camera (God Cam Instead) A follow camera on a diagonal jumping puzzles is one of the hardest things to do well in VR because it involves forward, sideways, and vertical motion compounded by camera motion. None of these motions are felt by the player. Unfortunately. Edge of Nowhere, Insomniac
  27. 27. XEODesign © 2015 XEODesign, Inc. All Rights Reserved External Frame Gunjack, CCP
  28. 28. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Architecture Framing Spielberg “Oner” Framing for long takes in Jaws
  29. 29. XEODesign © 2015 XEODesign, Inc. All Rights Reserved xxx Architecture Frame Hover JunkersXEODesign ®
  30. 30. Follow the White Rabbit
  31. 31. xxx Teleport Robo RecallXEODesign ®
  32. 32. XEODesign © 2016 XEODesign, Inc. All Rights Reserved xxx Flash (Visual Memory Only)XEODesign ®
  33. 33. XEODesign © 2016 XEODesign, Inc. All Rights Reserved xxx Slo Mo / Bullet TimeXEODesign ®
  34. 34. XEODesign © 2016 XEODesign, Inc. All Rights Reserved xxx Edge Blur in Eagles Flight (for fast motion)XEODesign ®
  35. 35. XEODesign © 2016 XEODesign, Inc. All Rights Reserved xxx Shake in 6x9 or Cover (blanket toss)XEODesign ®
  36. 36. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Device (offers a strong focus)XEODesign ®
  37. 37. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Use a HUD 2
  38. 38. XEODesign © 2015 XEODesign, Inc. All Rights Reserved HUD = Depth Part of Tilt Brush’s appeal is the sense of progress from creating a world around the player. Build the world around the player rather than navigate through it.
  39. 39. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Job Simulator, Owlchemy Labs The World is Your UI: Job SimulatorXEODesign ®
  40. 40. World is UI Embed Progress: Fantastic ContraptionXEODesign ®
  41. 41. XEODesign © 2015 XEODesign, Inc. All Rights Reserved 2. HUD UI in the world. Defense Grid 2 VR Enhanced Edition Hidden Path UI in the World: Defense Grid 2 VRXEODesign ®
  42. 42. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Beware of Neck StrainXEODesign ®
  43. 43. XEODesign © 2016 XEODesign, Inc. All Rights Reserved AR HUD Depth: EVE GunjackXEODesign ®
  44. 44. Depth Cursors: Follow the White RabbitXEODesign ®
  45. 45. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Gesture Toggles: Bridge CrewXEODesign ®
  46. 46. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Floating Dice Selection is Special: KismitXEODesign ®
  47. 47. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Weapon HUD Weapons with their own in-game HUD for ammo etc. work better than on the glass. Elements that float in the air like an AR display with some depth work well in VR. xxx Halo 4, 343 Industries / Certain Affinity (for XBOX)
  48. 48. HUD Hands Device: The GalleryXEODesign ®
  49. 49. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 3 Clone Gameplay
  50. 50. XEODesign © 2016 XEODesign, Inc. All Rights Reserved WTF? Where’s the Fun? Hint Presence is Not the Same as Fun
  51. 51. XEODesign © 2016 XEODesign, Inc. All Rights Reserved The 4 Keys Each emotion has a function •  Curiosity > explore •  Frustration > goal •  Amusement > social bond •  Satisfaction > value Ways we trigger these emotions are different in VR
  52. 52. XEODesign © 2016 XEODesign, Inc. All Rights Reserved The 4 Keys to Fun Easy Fun Micro Loop Hard Fun Main Loop People Fun Social Engagement Loop Serious Fun Meta Loop The 4 Keys to Fun Increases Engagement Use the 4 Keys to Fun: Best selling games allow players to move between different kinds of play.
  53. 53. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 4 Keys Escape The Micro Loop of Gameplay VR Goal Frustration Core Loop VR Collection Desire Meta Loop 4 Keys to Fun Beyond novelty offer more kinds of VR fun
  54. 54. XEODesign © 2016 XEODesign, Inc. All Rights Reserved xxx Gestures “Unspoken” (Needs 3D Strategy)XEODesign ®
  55. 55. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Gameplay Use Depth Bows Swords Puzzles
  56. 56. Inspiration Not CloningXEODesign ®
  57. 57. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 4 Create Strong Emotion
  58. 58. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Emotion Solves VR’s Challenges Emotion is a Design Tool. Emotions solve VR / AR’s biggest challenges. Desire to Return Emotions make an experience more memorable and desirable. Have Fun Without emotion there is no fun. Create Social Emotions People play games to spend time with their friends. Social emotions make players feel more connected in VR / AR. Direct Attention Emotions focus players and help them follow along without the camera framing the action. Increase Comfort Strong emotions (the right kind) change players’ physiology to increase comfort. Create Haptics Without a suit and gloves. Port Gameplay Provide fun of popular genres within VR / AR’s constraints.
  59. 59. XEODesign © 2016 XEODesign, Inc. All Rights Reserved VR’s Most Dangerous Emotion Motion Uncanny Valley Blood & Zombies Disgust Makes You Rip the HMD OFF
  60. 60. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Emotion Polarity Use Emotion Polarity to Increases Depth
  61. 61. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Emotion Intensity Emotion for VR is more TV than the stage Master of: a.  Fear b.  Jump Scares c.  Suspense Alfred Hitchcock
  62. 62. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Emotion Profile & Architectures VR taps emotions that no other entertainment platform ever has. Follow the White Rabbit, XEOPlay
  63. 63. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 5 Play Audio
  64. 64. XEODesign © 2015 XEODesign, Inc. All Rights Reserved Play Audio Subpac Wearable creates tactile audio. In VR, although headphones are worn, stereo audio, and binaural audio decreases immersion rather than increases it. This is the opposite of games.
  65. 65. XEODesign © 2016 XEODesign, Inc. All Rights Reserved VR Audio Ø Position Direction Distance Design Everything About VR Audio Inside Out Traditional VR
  66. 66. Notes on Blindness, Archer’s Mark
  67. 67. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 36 VR Benchmarks To improve VR experiences in early design Focus AudienceAudience Comfort Feedback Controls Fun UI/UX Emotion PX Audio Platform Social
  68. 68. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 5 Things You Should Never to Do in VR 1. Move the Camera 2. Use a HUD 3. Port Gameplay 4. Create Strong Emotion 5. Play Audio
  69. 69. XEODesign © 2016 XEODesign, Inc. All Rights Reserved 4 Crayons VR VR Design is More Architecture than Film
  70. 70. XEODesign © 2016 XEODesign, Inc. All Rights Reserved Fill Out Your Surveys for Talks!
  71. 71. XEODesign © 2016 XEODesign, Inc. All Rights Reserved @NicoleLazzaro Nlazz@xeodesign.com XEODesign.com Free Download 4K2F.com * WTF? Where’s the Fun? Follow the White Rabbit Biz Card for a FreeVR Design Canvas

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