8 Steps to Effective and Successful Business Analysis
1. Republic Industries – Steps to Business Analysis Success
1 Requirements > Analyze > Validate > Design > Build > Implement > Test > Train > Evolve
2. Republic Industries – Steps to Business Analysis Success
2 Requirements > Analyze > Validate > Design > Build > Implement > Test > Train > Evolve
1. Get Oriented
Understand Republic Business Units and Transformation Charter
Clarify my role
Identify project sponsors
Identify and confirm stakeholders
Weigh stakeholders acceptance and commitment
Gather project history
Knowledge transfer on existing systems
Knowledge transfer on existing business process
2. Discover, Define and Confirm the Primary Business Objectives
Expectation of primary stakeholders / What / How / Why
7 Tools – document analysis, interviews, observation, root cause analysis, brainstorming, prototypes, walk-thrus
Evaluate and resolve conflicting expectations
Are business objectives clear and executable
Ensure SMEs can support knowledge transfer of business objectives and are fluent in business processes
3. Define Scope
Solutions approach to the reasons and extent of technology and business process change on the Organization
RITEE filter ( relevant to mission, integrated across business units, timely in delivering info and reports, efficiently
collected and managed, effective in supporting better business decisions)
Draft scope statement and review with key business and technology stakeholders / leverage SMEs
Confirm and adjust business case while evaluating impact
4. Formulate Business Analysis Plan
Provide clarity to business analysis process and provide detailed project requirements.
Based on scope, PM methodology and key project aspects determine business analysis deliverables
Communication plan, scope of plan / requirements documented, expected deliverables and validation process
Timeline for completing business analysis deliverables
3. Republic Industries – Steps to Business Analysis Success
3 Requirements > Analyze > Validate > Design > Build > Implement > Test > Train > Evolve
5. Define the Detailed Requirements
Elicited feature or process change
Analyze information
Review and validate with key stakeholders / confirm with SMEs
Focus on risk mitigation, cost control, CSAT, revenue and governance
Evaluate against Step 3
6. Support the Technical Implementation
Does solution design fulfill all requirements
Opportunities to meet addition business needs while managing scope creep
Update and / or repackage requirements to accommodate technology design and implementation process
Engage with QA to determine technology test plan / test cases against functional business requirements
Answer questions or resolve issue that arise during technical design, implementation and testing.
Manage requirements changes, document, validate and communicate
Support UAT and user adoption
7. Support the Business with Solution Implementation
Analyze and develop interim and future state process documentation
Design and develop user training materials in collaboration with training staff
Train end user on technical and functional procedural changes and supporting business processes
Review and update business users and organization assets impacted by the business processes and technology changes
8. Asses Solution Value and Create Follow-up Initiatives
Evaluate progress from current state to future state business objectives
Communicate results to project sponsors, key stakeholders and key tam members
Define follow-up initiatives that add value and enhance Corporate Objectives