The document outlines jobscout, a program that provides internet skills training, social gaming, and job resources through public libraries. It describes how libraries serve as access points and hubs for assistance. Librarians are trained to help patrons use jobscout and provide feedback. The jobscout team supports librarians through communication channels and marketing resources to promote the program.

1. jobscout

2. jobscout
Teaching Internet skills +
social gaming +
finding jobs =
jobscout

3. jobscout
Pilot Jurisdictions
Libraries in pilot
jurisdictions serve as
outposts that provide
three important
Access
resources to users:
Assistance
Feedback

4. jobscout
Access
Libraries serve as entry
points to jobscout for users.
jobscout’s core user group is
less likely to have access
to either a computer or
broadband Internet at
home.
55% of Californians rely on
libraries as their primary
or sole source of free
Internet access.
Patrons coming into

5. jobscout
Assistance
Librarians in jobscout libraries
become Scout Masters by
taking a few easy steps:
Become familiar
with jobscout
Communicate with the
jobscout team
Be available for those
users who might need a
little bit of extra help

6. jobscout
Feedback
Librarians are jobscout’s eyes
and ears.
We want to know what users
reactions are: good and bad.

7. jobscout
Support
You are never alone when
using jobscout. Our team is
always here to support you
and your staff.
Whether you have questions
about tech support,
community outreach or just
what is new on jobscout, we are
here for you.

8. jobscout
Communicating with Our Team
Liaisons are chosen at each library
jurisdiction who are responsible for:
Being the main point of contact with
the jobscout team
Being an active user on jobscout’s
social network
Distributing jobscout information to
library staff
Encouraging staff to complete
monthly jobscout surveys
Participating in monthly jobscout
webinars
Participating in monthly conference
calls with jobscout’s Director of
Marketing and Platform
Satisfaction

9. Resources jobscout
Librarian’s Page
Launching Q2 of 2012, the
Librarian’s Page will feature a
variety of jobscout resources
designed to help you and your
patrons take full advantage of
the platform. Featured on the
Librarian’s Page will be marketing
materials, webinars discussing new
features and short videos
explaining jobscout’s lessons.
Buzz Kits
jobscout Buzz Kits include
everything librarians need to get
the word out about the site. Buzz
Kits are constructed by the
jobscout team and include posters,
fliers, buttons, postcards and
stickers to display and distribute.

10. Key Contacts jobscout
Stephanie Margossian
Chief Operating Officer
E:
margossian@discovertrail.com
Josh Bradley
Director of Marketing and
Platform Satisfaction
E:
bradley@discovertrail.com

11. myjobscout.org
@myjobscout