Social Software in
               Libraries
   Hey, why                How was I supposed
  didn’t you                to k...
Web 1.0: Democratized
Access to Information
Web 2.0: Democratized Participation
What is social software?
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
Characteristics of Social
       Software
Easy Content Creation
     and Sharing
Online Collaboration
Conversations: Real Time
Capitalizing on the
Wisdom of Crowds
Capitalizing on the
Wisdom of Crowds
Transparency
Transparency
Personalization
Personalization
Portability
What Can Social
Software do for
   Libraries?
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Give the Library a
  Human Face!
Give the Library a
  Human Face!
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Using
  Tools Patrons Use
Provide Services Using
  Tools Patrons Use
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Strategies for
Implementing Social
     Software
Avoid Technolust
Will it improve library
services? Will patrons use it?
Involve Staff at all Levels
       in Planning
Involve IT in Planning
Play with Technology!
    Kick the Tires!
Trust your patrons.
 Learn from them.
Consider Maintenance
  and Sustainability
Do you Need a Policy?
In Marketing Focus on
   the Functionality
Where to Learn More
Where to Learn More
Where to Learn More
Questions? Just Ask!
      mgfarkas@gmail.com
       AIM: librarianmer

     Links and presentation at
http://meredithfark...
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Social Software in Libraries

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Social Software in Libraries

  1. 1. Social Software in Libraries Hey, why How was I supposed didn’t you to know you were friend me on luvz2quack? MySpace? Meredith Farkas Norwich University
  2. 2. Web 1.0: Democratized Access to Information
  3. 3. Web 2.0: Democratized Participation
  4. 4. What is social software?
  5. 5. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions:
  6. 6. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online
  7. 7. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
  8. 8. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication 3. It allows people to easily learn from and capitalize on the behavior or knowledge of others
  9. 9. Characteristics of Social Software
  10. 10. Easy Content Creation and Sharing
  11. 11. Online Collaboration
  12. 12. Conversations: Real Time
  13. 13. Capitalizing on the Wisdom of Crowds
  14. 14. Capitalizing on the Wisdom of Crowds
  15. 15. Transparency
  16. 16. Transparency
  17. 17. Personalization
  18. 18. Personalization
  19. 19. Portability
  20. 20. What Can Social Software do for Libraries?
  21. 21. Disseminate Information
  22. 22. Disseminate Information
  23. 23. Disseminate Information
  24. 24. Disseminate Information
  25. 25. Disseminate Information
  26. 26. Disseminate Information
  27. 27. Get Feedback! Start a Conversation!
  28. 28. Get Feedback! Start a Conversation!
  29. 29. Get Feedback! Start a Conversation!
  30. 30. Get Feedback! Start a Conversation!
  31. 31. Get Feedback! Start a Conversation!
  32. 32. Give the Library a Human Face!
  33. 33. Give the Library a Human Face!
  34. 34. Provide Services to Remote Users
  35. 35. Provide Services to Remote Users
  36. 36. Provide Services to Remote Users
  37. 37. Provide Services Where our Users Are
  38. 38. Provide Services Where our Users Are
  39. 39. Provide Services Where our Users Are
  40. 40. Provide Services Where our Users Are
  41. 41. Provide Services Where our Users Are
  42. 42. Provide Services Using Tools Patrons Use
  43. 43. Provide Services Using Tools Patrons Use
  44. 44. Capitalize on the Collective Intelligence of Colleagues and Users
  45. 45. Capitalize on the Collective Intelligence of Colleagues and Users
  46. 46. Capitalize on the Collective Intelligence of Colleagues and Users
  47. 47. Capitalize on the Collective Intelligence of Colleagues and Users
  48. 48. Capitalize on the Collective Intelligence of Colleagues and Users
  49. 49. Capitalize on the Collective Intelligence of Colleagues and Users
  50. 50. Strategies for Implementing Social Software
  51. 51. Avoid Technolust
  52. 52. Will it improve library services? Will patrons use it?
  53. 53. Involve Staff at all Levels in Planning
  54. 54. Involve IT in Planning
  55. 55. Play with Technology! Kick the Tires!
  56. 56. Trust your patrons. Learn from them.
  57. 57. Consider Maintenance and Sustainability
  58. 58. Do you Need a Policy?
  59. 59. In Marketing Focus on the Functionality
  60. 60. Where to Learn More
  61. 61. Where to Learn More
  62. 62. Where to Learn More
  63. 63. Questions? Just Ask! mgfarkas@gmail.com AIM: librarianmer Links and presentation at http://meredithfarkas.wetpaint.com

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