JobScout is a web and mobile application that provides tools to help users find work. It engages users through self-paced lessons and activities to teach essential job searching skills. Users can build resumes, search for jobs, and connect with a social network for additional support. Customer service and resources are available to help users and organizations utilizing the JobScout platform.

1. WhatisJobScout?
JobScoutisawebandmobileapplicationdesignedtogetusersbacktoworkbyprovidingessentialjobseekingtoolsandusing
socialgamingtoteachandreinforcetheInternetskillsnecessarytofindworkonline.JobScoutdoesthisby:
 Engagingusersinself-pacedactivities;
 GivinguserstheopportunitytoapplytheskillstheylearneddirectlyontheJobScoutwebsite;and
 Enablinguserstonetworkwitheachotheronandoffline.
WhereisJobScoutAvailable?
JobScoutisavailable24/7onlineathttp://www.myjobscout.org.TheJobScoutteamisworkswithlibraries,communitybased
organizations, workforce development, social services and educational institutions across the United States to get feedback
fromusersabouttheirJobScoutexperience.
TohelppotentialusersfindJobScout,ourteamhasaskedparticipatinglibraries,communitybasedorganizations,workforce
developmentandeducationalinstitutionsworkingwithustomakealinktoJobScoutavailableinaprominentplaceontheir
website.
JobScout is also available as an iOS application and an Android application for Android devices. Users can download the
application through the iTunes Store or Google Play Store or go to http://www.myjobscout.org to be connected to the
applicationdownloaddirectlyfromtheJobScoutsite.
WhoisJobScout’sTargetAudience?
Thetargetusercommunityisanyonelookingforajob.Theplatformwasbuilttoaccommodateskilllevelsthatmayinclude:
 UserswithoutInternetskills;
 Userswithlimitedskills;
 Usersenteringtheworkforceforthefirsttime,suchashighschoolandcollegestudents;
 Userswhomaybeoverwhelmedbythediversityandamountofonlinejobresourcesthatarecomplextonavigate
andmanage;and
 Userslookingforastreamlinedresourceofferingandmanagementtoolsfortheirjob-hunt.
HowDoIGetStartedonJobScout?
CreatinganAccount
GettingstartedonJobScoutiseasy.Theuserwillbeaskedtosignupforanaccountbycreatingausernameandpassphrase.
AJobScoutcharacterisalwaystheretoguidetheuserthroughthisprocessincasetheyneedalittleextrahelp.
TakingtheJobScoutSurvey

2. Whentheuserisdonecreatingtheiraccount,theywillbeaskedtoparticipateinaskillsassessmentsurvey.Thesurveywill
allowtheplatformtoassesstheuser’sneeds.Theuserwillbeguidedtotheappropriateplaceontheplatformbasedonhisor
hersurveyanswers.ThisbriefintakeprocesshelpsusersgetwhattheyneedoutoftheJobScoutexperience.
WhatWilltheUserExperienceBeLikeonJobScout?
UserswillexperienceeducationalactivitiesthatareconsistentwiththeBasicDigitalLiteracySkillsFrameworkdevelopedand
supportedbytheStateofCalifornia,thefirstofitskindintheUnitedStates.Theplatformallowstheusertoassumetheroleof
a “scout” in a game environment searching for the Internet skills and tools they need to find employment online. Imagine
usersonadiscoverytrailwiththeguidanceof amasterscoutbeingabletonavigatethroughactivitiesandtools designedto
helpthemmanagetheirjobsearch.Theuserearnsabadgewitheverynewskilltheymaster.
WhatareJobScout’sMainFeatures?
LessonsandActivities
TheuserlearnsonJobScoutthroughaseriesoflessonsandactivities.EachlessoncoversadifferentInternetskillnecessaryfor
theusertomasterforasuccessfulonlinejobsearch.Theinformationineachlessonisbrokendownintoitsbasicparts,andis
accompaniedbyscreenshotstoaccommodateuserswithvaryingliteracylevels.
Eachlessonisfollowedupbyactivitiesdesignedtotesttheuser’sknowledgeoftheskilllevelheorshewasjustintroducedtoin
thelessontheycompleted.Activitiesincludemultiple-choicequestions,trueorfalsequestions,fill-inquestions,wordjumbles
andobjectidentificationpuzzles.
ResumeBuilder
JobScout’sResumeBuilderletstheusercreate,saveandprintaresumewithouthavingtoleavetheJobScoutsite.Locatedat
the topof the MyJobScout page, the ResumeBuilder is easily accessible andeveneasier to use.The ResumeBuilder’sfill-in
templategivestheuserguidanceonwhatinformationneedstobeincludedintheirresume.Whentheuserisdoneentering
theirinformation,theycansimplyclicktheSaveandPrintbuttonandJobScoutwillprovidetheuserwithapre-formatted
ready-to-useresume.
JobScout’sOneStopJobShop
JobScout’sOneStopJobShopbreaksthejobapplicationprocessdownintofoureasystepsthattheusercanmanagedirectly
from the JobScout platform. Icons guide users through the steps necessary to send an application to an employer. From
reviewingthejobpostingtofindingacontactemailaddress,sendingaresumewithacustompreformattedcoveremailand
schedulinganinterview,userscandoitalldirectlyfromJobScout.
JobSearchFunctionPoweredbySimplyHired
The top of the user’s MyJobScout page also features a job search function powered by Simply Hired. JobScout users can
searchSimplyHired’swebsiteforjobsbykeywordandlocation.Thefirstthreeresultsmatchingtheuser’ssearchwillappear
atthetopoftheMyJobScoutpage.UserscanclicktheIndeedlinkatthebottomofthelistofresultsontheMyJobScoutpage
toseetherestoftheresultsthatmatchtheirsearch.

3. SocialNetwork
JobScout’sSocialNetworkallowsuserstoconnectwitheachotherdirectlyonthesite.OntheSocialNetwork,userscansetup
aprofileandconnectwithotherusersabouttheirjobsearch.ImaginetwoJobScoutuserssittingatoppositeendsofalibrary
or classroom connecting about a common challenge they are facing with their job search on JobScout. During their
interaction,theseusersdiscoverthattheyarebothinthesameplaceandbegintoconnectofflinetradingtipsandproviding
eachotherwithsupport.Thisfeaturecanbeoptedoutofbytheuser.
HowDoIGiveFeedbackorReportaProblemonJobScout?
JobScout’spartnersserveasahubforuserstoexperiencetheplatform.TheyarealsoagreatplacefortheJobScoutteamto
getfeedbackaboutthesite.OurteamwillbeworkingonupdatesforJobScout.Asyourorganizationsusethesite,wewantto
know what you think. To send us feedback or report any bugs you may experience with the site, please use the Report a
Problembutton.TheReportaProblembuttoncanbefoundatthebottomofeachpageontheJobScoutwebsite.
ThosequestionsthatcomeupfrequentlywillbefeaturedonJobScout’sFAQpage.AlinktoJobScout’sFAQpagecanbe
foundatthebottomofeverypageontheJobScoutwebsite.
IsThereSupportAvailableforJobScout?
CustomerSupport
The team at JobScout wants to ensure that JobScout customers are supported. JobScout’s Director of Marketing and
Platform Satisfaction, Josh Bradley, is available to support you as your organization uses JobScout. Josh monitors user
feedbackandproblemsthroughtheReportaProblemfunctionandthroughthesocialnetwork.
In addition to addressing feedback and customer support, Josh will be getting the word out about JobScout. If you have
questionsaboutcommunityoutreach,orifyouwouldliketoorganizeaJobScouteventinyourcommunity,youcancontact
theJobScoutteamatsupport@discovertrail.com.
Resources
OrganizationsworkingwithJobScoutwillbeprovidedwithavarietyofresourcestohelpthemgetstartedontheplatformand
spreadthewordintheircommunities.JobScout’sCOMPASSsystemwillplayhosttouserguides,videos,highqualityimage
filesoftheJobScoutlogoandlotsofotherresourcestogetyouandyourstaffstarted.COMPASSalsohousesJobScout’sdata
analyticssystem,providingyoutheusefulinformationyouneedandmetricsforyourusersthatyoucantakeactionon.
Inaddition,eachJobScoutorganizationwillreceivea“buzzkit.”Buzzkitsincludeposters,fliers,stickers,postcardsandother
funstufffororganizationstohang,displayandpassouttopotentialJobScoutusers.Buzzkitmaterialswillareavailablefor
downloadwithintheCOMPASSsystem.