What is JobScout?JobScout is a web and mobile application designed to get users back to work byproviding essential job seeking tools and using game design to teach andreinforce the Internet skills necessary to find work online. JobScout does this by: ü Engaging users in self-paced activities; ü Giving users the opportunity to apply the skills they learned directly on the JobScout website; and ü Enabling users to network with each other on and offline.Where is JobScout Available?JobScout is available 24/7 online at http://www.myjobscout.org. The JobScoutteam is currently working closely with libraries, community based organizations,workforce development and educational institutions across California to getfeedback from users about their JobScout experience.To help potential users find JobScout, our team has asked participating libraries,community based organizations, workforce development and educationalinstitutions working with us to make a link to JobScout available in a prominentplace on their website.JobScout is also available as an iOS application for the iPhone. Users candownload the application through the iTunes Store or go tohttp://www.myjobscout.org to be connected to the application downloaddirectly from the JobScout site.Who is JobScout’s Target Audience?The target user community is anyone looking for a job. The platform was built toaccommodate skill levels that may include: ü Users without Internet skills; ü Users with limited limited skills; ü Users entering the workforce for the first time, such as high school and college students;
ü Users who may be overwhelmed by the diversity and amount of online job resources that are complex to navigate and manage; and ü Users looking for a streamlined resource offering and management tools for their job-hunt.How Do I Get Started on JobScout?Creating an AccountGetting started on JobScout is easy. The user will be asked to sign up for anaccount by creating a username and pass phrase. A JobScout character isalways there to guide the user through this process in case they need a littleextra help.Taking the JobScout SurveyWhen the user is done creating their account, they will be asked to participate ina skills assessment survey. The survey will allow the platform to assess the user’sneeds. The user will be guided to the appropriate place on the platform basedon his or her survey answers. This brief intake process helps users get what theyneed out of the JobScout experience.What Will the User Experience be Like on JobScout?Users will experience educational activities that are consistent with the BasicDigital Literacy Skills Framework developed and supported by the State ofCalifornia. The platform allows the user to assume the role of a “scout” in a gameenvironment searching for the Internet skills and tools they need to findemployment online. Imagine users on a discovery trail with the guidance of amaster scout being able to navigate through activities and tools designed tohelp them manage their job search. The user earns a badge with every new skillthey master.What are JobScout’s Main Features?Lessons and ActivitiesThe user learns on JobScout through a series of lessons and activities. Eachlesson covers a different Internet skill necessary for the user to master for a
successful online job search. The information in each lesson is broken down intoits basic parts, and is accompanied by screen shots to accommodate users withvarying literacy levels.Each lesson is followed up by activities designed to test the user’s knowledge ofthe skill level he or she was just introduced to in the lesson they completed.Activities include multiple-choice questions, true or false questions, fill-inquestions, word jumbles and object identification puzzles.ResumeBuilderJobScout’s ResumeBuilder lets the user create, save and print a resume withouthaving to leave the JobScout site. Located at the top of the MyJobScout page,the ResumeBuilder is easily accessible and even easier to use. TheResumeBuilder’s fill-in template gives the user guidance on what informationneeds to be included in their resume. When the user is done entering theirinformation, they can simply click the Save and Print button and JobScout willprovide the user with a pre-formatted ready-to-use resume.JobScout’s One Stop Job ShopJobScout’s One Stop Job Shop breaks the job application process down intofour easy steps that the user can manage directly from the JobScout platform.Icons guide users through the steps necessary to send an application to anemployer. From reviewing the job posting to finding a contact email address,sending a resume with a custom preformatted cover email and scheduling aninterview, users can do it all directly from JobScout.Job Search Function Powered by Simply HiredThe top of the user’s MyJobScout page also features a job search functionpowered by Simply Hired. JobScout users can search Simply Hired’s website forjobs by keyword and location. The first three results matching the user’s searchwill appear at the top of the MyJobScout page. Users can click the Indeed link atthe bottom of the list of results on the MyJobScout page to see the rest of theresults that match their search.Social Network
JobScout’s Social Network allows users to connect with each other directly onthe site. On the Social Network, users can set up a profile and connect withother users about their job search. Imagine two JobScout users sitting atopposite ends of a library or classroom connecting about a common challengethey are facing with their job search on JobScout. During their interaction, theseusers discover that they are both in the same place and begin to connect offlinetrading tips and providing each other with support.How Do I Give Feedback or Report a Problem on JobScout?JobScout’s partners serve as a hub for users to experience the platform. Theyare also a great place for the JobScout team to get feedback about the site. Ourteam will be working on updates for JobScout throughout the beta period. Asyour organizations use the site, we want to know what you think. To send usfeedback or report any bugs you may experience with the site, please use theReport a Problem button. The Report a Problem button can be found at thebottom of each page on the JobScout website.Those questions that come up frequently will be featured on JobScout’s FAQpage. A link to JobScout’s FAQ page can be found at the bottom of every pageon the JobScout website.Is There Support Available for JobScout?Customer SupportThe team at JobScout wants to ensure that JobScout customers are supported.JobScout’s Director of Marketing and Platform Satisfaction, Josh Bradley, isavailable to support you as your organization uses JobScout. Josh monitors userfeedback and problems through the Report a Problem function and through thesocial network.In addition to addressing feedback and customer support, Josh will be gettingthe word out about JobScout. If you have questions about community outreach,or if you would like to organize a JobScout event in your community, you cancontact the JobScout team at email@example.com.Resources
Organizations participating in JobScout will be provided with a variety ofresources to help them get started on the platform and spread the word in theircommunities. JobScout’s COMPASS analytics and resource system will play hostto user guides, videos, high quality image files of the JobScout logo and lots ofother resources to get you and your staff started.In addition, each JobScout organization will receive a “buzz kit.” Buzz kitsinclude posters, fliers, stickers, postcards and other fun stuff for organizations tohang, display and pass out to potential JobScout users. Buzz kit materials willalso be available for download on JobScout’s Resources Page.