1. CV
Mohamed Maged
Contact in Cairo
Tel: + 202-2519-1281
Mobile: +201005001281
Skype : maged1955
E-mail: mohamedmagedr@yahoo.com
maged1955@gmail.com
http://eg.linkedin.com/in/maged1955
Objectives: GM/Deputy/AreaDosm/Dosm positions where to exploit all my
knowledge and expertise has gained till the moment in the sales and marketing
management and hr. experiences within the Middle East.
Summary:
20+ Years of Various, Practical, and Professional Experience as Area Dosm
&DOSM in the Hotels &Resorts Travel Agencies , including Pre-opening experience
Resorts & Hotels, speaks Arabic, English, French, different chain hotels, Director
position levels, travel around 26 countries, attend worldwide exhibitions, very strong
experience in Middle East, GCC, Europe East & West, USA market & Asia, expert
knowledge in Food & Beverage and Finance, Room Division, Pro- active person,
strong team leader, training the staff to achieve their common goals, set policies and
standards for the hotels, creative and effective person, out of the box thinker, work
under high pressure, accept challenges and give quick results Quality-driven.& Out of
the box thinking.
Exposures to different cultures, ways of life and perceptions, have broadened my
mind to many different views, which contributed
Enormously in my personal and professional Evolution.
Excellent working skills in Computer Applications like MS Words, Excel. ,Fidelio
reports and other gds,s programs.
Nationality: Egyptian
Education : Bachelor of Law Alexandria university.
Human Resources Management Certificate .
International quality inspector.
Marital status: Married+ three Girls
Driving License: Kuwaiti GCC &Egyptian
2. Professional experience:
Hotelier consultant [private Bus]
Hotels&Resorts
January 2011 – Present
Marketing& Sales Managements strategies& Survey's Hotels& Travel.
Hcm consultations &Recruiting
Aug . .2009 To 2011: Regional Director Of Sales&Marketing For Regina
Hotels& Resorts Egypt. www.reginahotels&resorts.com
Planning/organizing/communication/presentation/negotiation skills, a leader
Overall responsibility for total revenue and yield strategies, implementation and
results including group and transient rooms, Strategies will include market mix,
pricing, status, direct sales, marketing, and acquisition status and results. Maximize
profitability for the hotel and outstanding quality service for the customers.
Accountable to market performance and potential performance as well as budget,
forecast, and target goals. Participate in total hotel management as a member of the
hotel Executive Committee.
600 Rooms. Hurghada, Nuwaibaa Red Sea &Sinai.
Areas of expertise include:
•Hotel Management
•Sales& Marketing
•Organizational Management
•Quality Assurance Management
•Business Development
•Customer Service Focus
•Finance & Accounting Procedures and follow up.
•Team Management
•Human Resource Management
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July. .2008 To June2009 : Deputy GM in charge of Sales &Marketing and
Rooms and Human Resources
. Swiss-Belhotel Plaza Kuwait. www.swiss-belhotel.com**** 154rooms
• Assists the Hotel General Manager in implementing the brand and hotel
Strategy, in order to meet targets for quality of service, attitude and profitability ,
for the Rooms and Food & Beverage departments.
• I was having the responsibility for all the positions in his or her remit;
Ensures the team's talents are developed.
• Is responsible for providing innovation and renewal in the hotel's service offer,
With particular focus on meetings and events.
• Replaces the Hotel General Manager when absent.
I have lead the Sales&Marketing team to the best results using latest
Technology and culture mix of the staff to achieve the best revenues.
.
3. And in The Human Resources Manager role of the hotels
management team, I was providing expertise in the areas of change management,
employee engagement and administration efficiencies of overall business strategy.
The role involves development and implementation of strategies and policies for:
Recruitment and succession planning
Compensation and benefits, including pension plans, health insurance etc
Industrial relations
Internal communication effectiveness
Management development and effectiveness
Health and Safety
Training and customer satisfaction
Quality Management and continuous improvement of systems and processes
Annual department budgets and cost control initiatives
Achievements:
Helped in accomplished the following
Training for the Full house ranking and management levels
With Mr.Colin Quyale Group HR& Learning Director in preparing
And conducting training and translation subjects were:
1-Modern Training Techniques.
2- Leader Ship.
3-Handling Guest complaint and telephone Handling.
4- Customer Care Bronze level.
I was conducting induction, orientations, and business excellence for,
all new comers.
Last one with the help of HK Manager
Renovated Staff housing completely with minimum expences..
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Feb. .2007 till Jul 2008 HOTEL MANAGER Sales& Marketing Operations
+ Human Resources Management. Palestine Hotel 5 *****in Saudi Arabia.
Hands in operation 24 hours, Directs the total operation of the hotel to maintain
established cost and quality standards, attain projected revenue and profit levels,
achieve guest satisfaction goals and ensure maintenance and security of hotel's
physical assets. Develops/updates the hotel business plan, and monitors financial
performance. Administers company policies and local business trends. Reviews the
operation of the Human Resources system to ensure that a work climate is maintained
that is consistent with the Mission Statement
_____________________________________________________________________
AUG .2005 till Jan 2007 Area Director Sales and Marketing Towers Hotels Egypt
.5 Proparties.5&4stars
Hotel company in the Red Sea Cairo, Egypt
Seven hotels and resorts 2500 rooms 4-5 stars.
4. Ensure operation meets or exceeds company standards;
Managing sales and marketing department using my contact network in travel and
tourism companies nationally and internationally;
Attending world wide travel and trade exhibitions;
Preparing marketing plans to achieve the company’s targets;
Contract administration;
Forecasting and monitoring business;
Oct.2003 till Aug .2005 www.pickalbatros.com Area Director (Sales & Marketing)
Pickalbatros Hotels the Red Sea. ***** 10 Hotels &Resorts {LTI}
Cairo, Egypt
Ten Hotels and Resorts 2500 rooms 4-5 stars. [Maintaining Excellent Customer
Service.
Primasol brand of ITS]
including 2 openings 2 hotels 1200 rooms 5 stars deluxe
Oct. 2001 - May 2003 www.worldofcreaitve.com Director of Sales&
Marketing
CREATIVE HOTELS & RESORTS
Mexicana and Grand Sharm Resorts ****+ Sharm Elsheikh, Egypt
Two Hotels and Resorts in Sharm Elsheikh more than 450 room Opening.
__________________________________________________________________________________________________________
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Jun. 1998 - Jun. 2001 www.golden5city.com Director of Sales & Marketing
PARADISE Golden 5 City ***** Hurghada,
Egypt
Group of 5 Hotels comprising 1200 rooms. Selected by Mr. Sherin Higazy, the known
hotelier.
[Pre opening]
_____________________________________________________________________
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Aug. 1996 - may 1998 www.helnan.com scendenavian hospitality[ 14 hotel]
at that time
Sales Manager [SAUDI ARABIA HOTELS]
Helnan International Hotels ***** Cairo, Egypt
Elaf Helnan Ajyad in “Mecca El Mokkaramah” 340 rooms
Ansaar Helnan in “Al Medina Al Monawarah” 150 rooms [opening]
Helnan Red Sea Palace in “Jeddah” 270 rooms
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AUG 1981 - Aug 1995 www.zahidtravelagencies.com
Zahid Travel Agencies &Universal travel
Started Sales Manager ended REGIONAL MANAGER --Eastern Province
Saudi Arabia.
Including Human Resources& Training management
Awarded from most major airlines in the area as one of the best ten sellers (BA,
AF, AI, KL, MS, SQ, LH);
5. .
Dec. 1980 – Apr. 1981 Branch Supervisor / Area in charge
Arab international Airlines Arabia Alexandria, Egypt
Aug. 1979 – Nov. 1980 Travel Sales Man
Thomas Cook implant office UNDP OFFICE CAIRO
Cairo, Egypt
Oct. 1977 – Feb. 1978 Reservation Department
Pan American Cairo- Emeco travel. Cairo, Egypt
Attended all International trade exhibitions:
.
Intwetex). Leisure Moscow ,TTW Montrerux, Fiture Madrid ,Holiday world
travel Prague Czech republic;Mitt Moscow,Tour Salon Poznan Poland.,C.N
Neckermann
B.T.F BRUSSELS Belgium ,Al Multaqa – Dubai,B.I.T - Milan – Italy .I.T.B -
Berlin – Germany,TUR – Gothenburg – Sweden.,MITT – Moscow – Russia
MTF.Cairo.
Courses attended:
Different Courses in :Quality Assurance/leader Ship/Customer Care/Telephone
,Handling and Handling Guest Complaints/Train The Trainer/ Sales & Marketing ,
Front Office Management and Reservations & Ticketing in Different Air Lines
(LH, OA, KL, KU, TW, PA).
Travel experience:
Visited the following countries for business& Leisure: Austria –Belgium- Bahrain
Czech –– Greece -Germany – ,Malaysia, Morocco/Kuwait
Netherlands -– Poland – Jordan –– REP Russia– France –Spain/ Switzerland -
Saudi Arabia - Sweden – Italy – Cyprus –. India, Indonesia USA- UK – UAE.
References:
Mr.Mohamed Abuelnaga Vice president &[consultant] Regina Resorts.
X.Area General Manager Helnan International Hotels.
Mobile:+20122211011
Mrs.Amira Nader fayek :Vice President Financial Regina Resorts.
+201001614272 e.mil:fayek_amira@hotmail.com
Mr.Ahmed Alserafi: General Manager Crown Plaza KUWAIT
X. Area General Manager
Swiss Belhotel Plaza Kuwait& Convention Center & Royal Suites
Swiss Belhotel Plaza Kuwait& Convention Center & Royal Suites
Mobile: +965 -97268368 Email: serafi16@hotmail.com
-
Colin Quayle X (Group Director of Human Resources and Learning
Development
6. CORPORATE OFFICE)
Skype ID : sbicolin
e.maill:flowt2@aol.com www.redplanethotels.com
Mobile:+ 66 878315246
Group Director of Human Resources and Learning Development
MR. SHERIN HEGAZY EX-Marketing Consultant and Owner rep of golden 5
City, and area director of sales and marketing Helnan international and Conrad Egypt
,and now he is running his own business mobile no : +2-012-2215-4577