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THE
Today’s Branding Challenge

50 milliseconds to capture the
interest of potential customers!
- Behavior and Information Technology,
25:115-126 2006 publication
by Dr. Gitte Lindgaard
Overloaded and
Filtering Information
DIGITAL SOCIETY

65% of U.S. shoppers will browse online
and buy in store over the holidays*
*(Accenture 2013 report)

78.1% of U.S. Pop. uses Internet*
46.4% of U.S. Pop. use Facebook*
*(Internet World Stats)

56% of U.S. has Smartphone*
*(Pew Research Center – as of May 2013)

35% of Americans 16 and older has a
Tablet Computer*
*(Pew Research Center – as of May 2013)

1.91 BILLION web pages indexed*
*(WorldWideWebSite.com)
We Are The
Digital Society

If you don’t capture people’s
attention quickly ….
YOUR COMPETITION IS JUST A
CLICK AWAY
IS YOUR BRAND
READY FOR
TODAY’S WORLD?
WHAT IS DIGITAL BRANDING?
WHAT IS DIGITAL BRANDING?
Using digital media (graphics, text,
images, video, audio, etc.) to create,
build, manage and revitalize the
relationships between a brand and its
audiences.
BENEFITS OF DIGITAL BRANDING
BENEFITS OF DIGITAL BRANDING
•

Cost effective
BENEFITS OF DIGITAL BRANDING
•
•

Cost effective
Quickly updated
BENEFITS OF DIGITAL BRANDING
•
•
•

Cost effective
Quickly updated
Networked, easy to share brands (‘viral
capacity’)
BENEFITS OF DIGITAL BRANDING
•
•
•
•

Cost effective
Quickly updated
Networked, easy to share brands (‘viral
capacity’)
More targeted – reach specific
audiences
BENEFITS OF DIGITAL BRANDING
•
•
•
•
•

Cost effective
Quickly updated
Networked, easy to share brands (‘viral
capacity’)
More targeted – reach specific
audiences
2-way communication potential
(engagement – not just ‘broadcast’)
BENEFITS OF DIGITAL BRANDING
•
•
•
•
•

•

Cost effective
Quickly updated
Networked, easy to share brands (‘viral
capacity’)
More targeted – reach specific
audiences
2-way communication potential
(engagement – not just ‘broadcast’)
Can better measure advertising ROI
(metrics)
BENEFITS OF DIGITAL BRANDING
•
•
•
•
•

•
•

Cost effective
Quickly updated
Networked, easy to share brands (‘viral
capacity’)
More targeted – reach specific
audiences
2-way communication potential
(engagement – not just ‘broadcast’)
Can better measure advertising ROI
(metrics)
Your audience is online
CHALLENGES OF DIGITAL BRANDING
CHALLENGES OF DIGITAL BRANDING
#1 Challenge:
Easily Distracted: Speed, ease, and
collaborative nature of digital branding
can easily ‘pull’ a brand in many
directions, diluting a core message and
strategy.
CHALLENGES OF DIGITAL BRANDING
#1 Challenge:
Easily Distracted: Speed, ease, and
collaborative nature of digital branding
can easily ‘pull’ a brand in many
directions, diluting a core message and
strategy.
#2 Challenge:
Starting & Stopping: ‘Digital’ world can
easily be ‘forgotten’ or ‘ignored’ to those
not used to it
TIPS FOR SUCCESSFUL DIGITAL BRANDING
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Strategy

How does your
brand translate online?
•
•
•
•
•

Informational?
Ecommerce?
Useful features?
Resource-rich?
App?
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Clarity

• What is your brand message?
Does your brand message need to be
modified for digital media?
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Usability

• Is it easy to use/engage with your
digital brand?
Example: website navigation, mobile
website, multiple points of contact, etc.)
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Collaboration

Different skillsets and mindsets must work
together to succeed
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Discipline

Be consistent in managing your brand
online (don’t start and stop!)
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Share Your Brand

Let users ‘customize’
Don’t be ‘rigid’

Example: Social Media
(Pinterest, FB, Blogs, etc)
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Announce Your Brand

Email Newsletter
Search Engine Registrations
Social Media
SEO and SEM
Cross-linking
Blogs
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Reputation Management

Regularly check your brand’s online
reputation and accuracy of information.
‘GOOGLE YOUR BRAND!’
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Associate Online Wisely

YOU ARE THE COMPANY YOU KEEP….
Link to/and promote other websites
carefully –
TIPS FOR SUCCESSFUL DIGITAL BRANDING

Defend Your Brand Online:

www.yourbrand.com
www.yourbrand.co
www.yourbrand.net
www.yourbrand.org
www.yourbrand.biz
www.your-brand.com
www.yb.com
Summary of Tips for Online Branding
•
•
•
•
•
•
•
•
•
•
•

Strategy
Clarity
Usability
Collaboration
Discipline
Coordination
Share Your Brand
Announce Your Brand
Manage Your Online Reputation
Associate Online Wisely
Defend Your Brand
THE

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Digital Branding Guide in 40 Characters

  • 1. THE
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  • 6. Today’s Branding Challenge 50 milliseconds to capture the interest of potential customers! - Behavior and Information Technology, 25:115-126 2006 publication by Dr. Gitte Lindgaard
  • 8. DIGITAL SOCIETY 65% of U.S. shoppers will browse online and buy in store over the holidays* *(Accenture 2013 report) 78.1% of U.S. Pop. uses Internet* 46.4% of U.S. Pop. use Facebook* *(Internet World Stats) 56% of U.S. has Smartphone* *(Pew Research Center – as of May 2013) 35% of Americans 16 and older has a Tablet Computer* *(Pew Research Center – as of May 2013) 1.91 BILLION web pages indexed* *(WorldWideWebSite.com)
  • 9. We Are The Digital Society If you don’t capture people’s attention quickly ….
  • 10. YOUR COMPETITION IS JUST A CLICK AWAY
  • 11. IS YOUR BRAND READY FOR TODAY’S WORLD?
  • 12. WHAT IS DIGITAL BRANDING?
  • 13. WHAT IS DIGITAL BRANDING? Using digital media (graphics, text, images, video, audio, etc.) to create, build, manage and revitalize the relationships between a brand and its audiences.
  • 15. BENEFITS OF DIGITAL BRANDING • Cost effective
  • 16. BENEFITS OF DIGITAL BRANDING • • Cost effective Quickly updated
  • 17. BENEFITS OF DIGITAL BRANDING • • • Cost effective Quickly updated Networked, easy to share brands (‘viral capacity’)
  • 18. BENEFITS OF DIGITAL BRANDING • • • • Cost effective Quickly updated Networked, easy to share brands (‘viral capacity’) More targeted – reach specific audiences
  • 19. BENEFITS OF DIGITAL BRANDING • • • • • Cost effective Quickly updated Networked, easy to share brands (‘viral capacity’) More targeted – reach specific audiences 2-way communication potential (engagement – not just ‘broadcast’)
  • 20. BENEFITS OF DIGITAL BRANDING • • • • • • Cost effective Quickly updated Networked, easy to share brands (‘viral capacity’) More targeted – reach specific audiences 2-way communication potential (engagement – not just ‘broadcast’) Can better measure advertising ROI (metrics)
  • 21. BENEFITS OF DIGITAL BRANDING • • • • • • • Cost effective Quickly updated Networked, easy to share brands (‘viral capacity’) More targeted – reach specific audiences 2-way communication potential (engagement – not just ‘broadcast’) Can better measure advertising ROI (metrics) Your audience is online
  • 23. CHALLENGES OF DIGITAL BRANDING #1 Challenge: Easily Distracted: Speed, ease, and collaborative nature of digital branding can easily ‘pull’ a brand in many directions, diluting a core message and strategy.
  • 24. CHALLENGES OF DIGITAL BRANDING #1 Challenge: Easily Distracted: Speed, ease, and collaborative nature of digital branding can easily ‘pull’ a brand in many directions, diluting a core message and strategy. #2 Challenge: Starting & Stopping: ‘Digital’ world can easily be ‘forgotten’ or ‘ignored’ to those not used to it
  • 25. TIPS FOR SUCCESSFUL DIGITAL BRANDING
  • 26. TIPS FOR SUCCESSFUL DIGITAL BRANDING Strategy How does your brand translate online? • • • • • Informational? Ecommerce? Useful features? Resource-rich? App?
  • 27. TIPS FOR SUCCESSFUL DIGITAL BRANDING Clarity • What is your brand message? Does your brand message need to be modified for digital media?
  • 28. TIPS FOR SUCCESSFUL DIGITAL BRANDING Usability • Is it easy to use/engage with your digital brand? Example: website navigation, mobile website, multiple points of contact, etc.)
  • 29. TIPS FOR SUCCESSFUL DIGITAL BRANDING Collaboration Different skillsets and mindsets must work together to succeed
  • 30. TIPS FOR SUCCESSFUL DIGITAL BRANDING Discipline Be consistent in managing your brand online (don’t start and stop!)
  • 31. TIPS FOR SUCCESSFUL DIGITAL BRANDING Coordination Make every ‘digit’ count
  • 32. TIPS FOR SUCCESSFUL DIGITAL BRANDING Coordination Make every ‘digit’ count
  • 33. TIPS FOR SUCCESSFUL DIGITAL BRANDING Coordination Make every ‘digit’ count
  • 34. TIPS FOR SUCCESSFUL DIGITAL BRANDING Coordination Make every ‘digit’ count
  • 35. TIPS FOR SUCCESSFUL DIGITAL BRANDING Share Your Brand Let users ‘customize’ Don’t be ‘rigid’ Example: Social Media (Pinterest, FB, Blogs, etc)
  • 36. TIPS FOR SUCCESSFUL DIGITAL BRANDING Announce Your Brand Email Newsletter Search Engine Registrations Social Media SEO and SEM Cross-linking Blogs
  • 37. TIPS FOR SUCCESSFUL DIGITAL BRANDING Reputation Management Regularly check your brand’s online reputation and accuracy of information. ‘GOOGLE YOUR BRAND!’
  • 38.
  • 39. TIPS FOR SUCCESSFUL DIGITAL BRANDING Associate Online Wisely YOU ARE THE COMPANY YOU KEEP…. Link to/and promote other websites carefully –
  • 40. TIPS FOR SUCCESSFUL DIGITAL BRANDING Defend Your Brand Online: www.yourbrand.com www.yourbrand.co www.yourbrand.net www.yourbrand.org www.yourbrand.biz www.your-brand.com www.yb.com
  • 41. Summary of Tips for Online Branding • • • • • • • • • • • Strategy Clarity Usability Collaboration Discipline Coordination Share Your Brand Announce Your Brand Manage Your Online Reputation Associate Online Wisely Defend Your Brand
  • 42. THE