E access13


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Presentation to E-Access 13 conference

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  • Work through each of the voluntary sector problems relating to social media.
  • Increases ... Communication to Action is increased. Messages sent and opinion sought has potential to be highly responsive, if not instant.
    Widens ... For example a question asked or a website link you mention on Twitter will often be widely circulated (or ReTweeted) outside of your network to people you probably never dreamed would see it. If you campaign has an interesting message people will want to tell each other virally. Sometimes you need to get this message to a particular group of people some times you need to let as many people know as possible.
    Deepens ... On two levels as conversations are TWO-WAY and with people who WANT TO LISTEN. People have chosen to follow you and you have chosen to follow them. Ready made links.
  • E access13

    1. 1. Connecting Care Making The Most Of Technology Miles Maier – Project Manager Paul Webster – Community Builder & Technology Consultant
    2. 2. About Lasa “Lasa helps thousands of third sector and government organisations across the UK to deliver efficient, high quality services. We are a charity which offers knowledge, support and resources.” 25+ years in the charity sector • Technology leadership, publications, events and consultancy • www.lasa.org.uk/ict Welfare Rights • Advising advice workers • www.rightsnet.org.uk
    3. 3. What is Connecting Care? • Digital inclusion - making better use of technology • Working with charitable care providers • Dept. of Health funded to 2016 More information at: • http://ictknowledgebase.org.uk/connectingcare
    4. 4. Who are we working with at the moment? • Small independent providers of care in charity sector • Day care centres, independent living centres, care homes, care agencies • Covering all of England, most in the North
    5. 5. The Scary Parts…
    6. 6. The Scary Part • Large organisation not backing up data • ‘Networking' files via a USB stick • Reception PC shared by two organisations • No budget for strategic IT • Paper based care records • Importance of ICT not recognised by Trustees • Poor service by ICT Suppliers • No ICT Support plan in place • Emails printed for CEO with no PC
    7. 7. The Good Parts...
    8. 8. The Good Parts • Dedication by volunteers • Activities Co-ordinator using Skype and Youtube • Many homes with Wi-Fi • Potential of tablet devices • Potential of online to offer significant cost & time savings • IT Training suites & eager learners • Facebook to tell good news stories
    9. 9. Exclusion Barriers • 18% of Adults have never been online • Accessibility - hardware, software, websites • Skills – lack of online skills – build confidence • (29% UK Online Learners have disability) • Cost – of equipment and connections • Knowledge – jargon that puts people off • Connection – rural broadband • Help - AbilityNet, Online Basics
    10. 10. Finding the right tool for the task http://nptechuk.wordpress.com/sms-links/ From Flickr – Claire Sutton and justinbaeder
    11. 11. Resources
    12. 12. Our Top 5 not-for-profit tech websites 1 ICT Knowledgebase – 500 articles about making most of technology in a small org 2 Community How To – covers main digital websites with reviews & intro guides 3 KnowHow NonProfit – marketing & comms guides for small charities that you can edit 4 SCIE – wide range of free e-learning courses covering health & social care topics 5 Digital Unite – guides you can print to help get started with tech
    13. 13. Using tablets/smart phones in care For staff and the organisation • A portable way to access care plans & record case notes • As a mobile office reducing time, travel & paperwork • See http://apps.nhs.uk/ & http://www.iautism.info/en For residents and service users • BIG Launcher • 'Memory Trainer' & 'Brainy App‘ help with Alzheimer's and Dementia • Activities – Youtube, Flickr, Streetview for reminiscence • Keep in touch – Skype & Google Hangouts • Skills – Choiceboard Creator, Life Skills Winner • Games – Pocket Pond, Talking Tom Cat
    14. 14. Technology ideas for work with older people ... • My Home Helper: https://www.myhomehelper.co.uk • assists with daily routines for individuals living with memory loss • Skype Bingo • Berneslai Homes linked sheltered schemes to play Bingo over Skype with webcams & large screens • Eldy: http://www.eldy.eu/ http://www.welcometoalex.com/ • Turns any standard PC into an easy-to-use computer for people that have never used a computer before • Internet Buttons: http://www.internetbuttons.org/ • Removes complicated bits of the web to give easy access to places you need
    15. 15. Tablet and mobile devices • Tablet PCs becoming affordable – starting from £49, even supermarket own brands. • 12.2 million people own one, including around 1m of those over 55 (Ofcom 2012) • 30% of all UK web traffic from phone or tablet (ComScore – Dec 2012) • 82% of all UK mobile phone sales are smart phones and 71% of phones purchased by over 55's in Dec 2012 smartphones • 19% of smartphone users aged over 55 (6.1 million people)
    16. 16. Lasa tech stuff…. Free lasa website tools: • www.ictknowledgebase.org.uk • www.suppliersdirectory.org.uk Free lasa publications: • Computanews bi-monthly technology newsletter • http://storify.com/lasaict Free technology events • A series of flagship events on topical technology issues for the third sector. TO BE ANNOUNCED SOON
    17. 17. Thank You Miles Maier – Project Manager mmaier@lasa.org.uk 020 7426 4496 Paul Webster – Community Builder & Technology Consultant pwebster@lasa.org.uk 020 7426 4498