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    Investing in a time of desruptive change Investing in a time of desruptive change Presentation Transcript

    • Investing in a time of disruptive change…
      Rachel Bruce, Programme Director, JISC
      Niso, Library Resource Management Systems Forum, Boston, MA, USA, October 8-9 2009
      Picture credits at the end
    • Investing in a time of disruptive change…
      My context
      Changes
      How we’ve responded and options for the way forward
    • Mode of distribution
    • e-everything
      • e-journals
      • e-books
      • e-learning
      • e-research
      • Born digital R & L
      = New processes
    • The scale of the problem in relation to managing & sharing research data?
    • Open Science, Open Educational Resources
    • JISC & the British Library: Google Generation Report
    • “Generation Y” “ … thinking and processing information fundamentally differently from their predecessors” (Prensky 2001, np).
      “ …they trusted the results they got on Google above those from Librarians.” (Connaway/Radford)
      Patience v want it now
      Meta-search v full text
      Complexity v simplicity
      Logical linear learning v multi-tasking
      Largely text-based v multi media
      Learning from expert v figure it out yourself
      Lynn Silipigni Connaway, OCLC,
      Programs and Research
    • Q. How do you see the future of libraries? Are they becoming obsolete?A. For scientific research, probably. There is a need for purchasing which should be done nationally by specialists but most of the rest will be web-based. (Peter Murray-Rust, Cambridge University )
      ” Libraries are providing these high growth fields [information provision to scientists] value in the acquisition of resources - for example licensing costly journal collections - but otherwise have been relatively absent from the workflow…”
      The library is generally becoming less visible and the perceived dependency on the library reduced (humanities academics having more dependency than scientists). The report summarises this as ” although librarians may still be providing significant value to their constituency, the value of the brand is decreasing” ( Ithaka)
    • “In fine weather I like to sit under a tree in local parklands”,
      Student, University of Oxford – JISC, Responding to Learners
    • The perfect storm
    • Chaos for eveyone
      “…the current system is so brittle, and the alternatives are so speculative, that there’s no hope for a simple and orderly transition from State A to State B. Chaos is our lot; the best we can do is identify the various forces at work shaping various possible futures.”
      Clay Shirky
    • buildings
      systems
      Changes
      people
    • What do we do with what we’ve got ?
    • software is designed around institutional processes for managing local print collections – acquisition, accession, circulation, restricted loan, reservation - these were the automated manual systems.
      electronic materials management and access to global resources requiring different processes which have been appended to these systems over time.
      See – Electronic Resource Management, Open URL Resolvers, Metasearch engines.
    • “Libraries can do much more to open up their metadata for re-use. Players such as OCLC and TALIS already offer platforms that enable library data to be re-used. OCLC’s Worldcat…enables the find this book in a library link from Google Scholar…begs the question of 180 or so separate OPACs alongside …M25, COPAC and SUNCAT. The costs of thisduplication must be considerable and the limitations of this approach increasingly frustrating to users of the Google Generation.”
    • See the wood for the trees…
      Connectedness, platform, network effect
      (JISC/SCONUL LMS Study, 2008)
    • TILE
      investigate Library 2.0 in UK HE
      i.e. current library uses of Web 2.0 applications and services to identify the most significant related challenges (‘Pain Points’) facing library systems development & document using the methodology of the international e-Framework.
      to propose a high level library domain model positioning these challenges in a library ‘business process’ context which might assist library service partners to develop a shared articulation of service objectives and functions.
    • TILE Pain Point
      Deriving Context
      My
      I.D.
      From VLE or
      Registry?
      My
      Activity
      LMS/VLE/etc
      Click streams
      My
      Studies
      Modules from
      VLE or VRE
      My
      Context
      My
      Networks
      e.g. FaceBook
      Subject
      Networks
      My
      Responses
      Bookmarks
      Reviews
      & Ratings
      Not in initial
      specification
      My
      Parameters
      Incl. Location
      & Override
      My
      Publications
      Academic
      Standing
      My
      Interests
      Keywords
      User controlled
      HE ‘controlled’
      Automated
    • Usage data and click streams
      “ Supermarkets gain valuable insights into user behaviour by data mining purchases and uncovering usage trends. Further insights are gained by analysing purchasing histories, facilitated by the use of store loyalty cards.”
      “ Librariescould gain valuable insights into user behaviour by data mining borrowing and uncovering usage trends. Further insights are gained by analysing borrowing histories, facilitated by the use of library cards.”
      Dave Pattern, University of Huddersfield – TILE Workshop – December 2008
    • Network level
      workflow
      Google, …
      Personal
      Workflow
      RSS,
      toolbars, ..
      Institutional
      Workflow
      Portals,
      CMS, IR, …

      Integrated
      local user
      environment?
      Library web
      presence
      Resource
      sharing, …
      library
      Consumer environments
      Management environment
      Bought
      Licensed
      Faculty&
      students
      Digitized
      Aggregations
      Resource sharing
      Dempsey – October 2007
    • Above Business Requirements – Realms?
      Corporation
      Channel
      Client
    • Realm > Requirement > ProcessDecomposition Examples
      Corporate
      Build Assets
      select, acquire
      Manage Assets
      ingest, curate, monitor
      Exploit Assets
      describe, enhance, expose
      etc
      Channel
      Access
      register, find, locate, deliver
      Add Value
      recognise, advise, contextualise, store
      Client
      Consume
      register, find, access, reference, store
      Contribute
      comment, enhance, share
      Example
      Realm
      Corporate
      > Requirement
      > Manage Assets
      >> Process
      >> Ingest
      >>> Function
      >>> Barcode books
    • “[The challenge is] how can local institutional needs and for global discovery develop sympathetically and efficiently together “
      “The difficulties [arise from] our changed requirements and the fact that we don't appear to be able to afford new systems to meet them; therefore traditional vendors don't develop those systems, and open source systems so far seem to replicate the old systems.”
    • HEFCE funded SCONUL Shared Services feasibility
      What, if any, opportunities exist to develop a shared service response (possibly Open Source) within the current LMS landscape
      Whether there is a viable business case and delivery model to support any such opportunities
    • 4 Library vendors 80% of the market
      Vendors are responding but current systems
      not well placed for future scenarios.
      Shared Services provide benefits not
      generated by market forces.
      Early draft, unpublished.
    • 83 institutional responses
      Minimal differences based on Institution focus (Research, Teaching, Specialist), Service type (e.g. Converged or not) or Library Management System.
      Over 60% of the respondents are involved in or planning some form of shared services activity.
      Whilst 89% stated they were open to ‘any arrangement that delivers benefits’, a significant number supported a governance mechanism operated by ‘a sector agency’ in the style of JANET (UK).
      There was little appetite for an outside operator (17%) or even a single HEI (35%) leading and recruiting partners.
    • 92% interest in a shared service undertaking e-Journals licensing;
      92% interest in a shared service undertaking e-Books licensing;
      84% interest in a shared system for Electronic Resource Management;
      77% interest in a shared service undertaking Electronic Resource Management.
      High level of readiness to consider Open Source software (30% with a further 45% neutral)
    • Principal interest is clearly focused around electronic resource licensing and management and general cataloguing (all scoring 84% or greater interest)
      Services that would facilitate more efficient and value added resource discovery fell in to the next group with over 50% interest
      OPAC, search / locate, ILL
      Open Data services
      Support functions such as forums and help desk
    • Administration
      Registry, Finance
      Learning &
      Teaching
      Research
      Library
      Domain
      Infrastructure
      Storage, Services, Security
    • Shared Services options
      Option 1 - ‘Do nothing’
      Option 2 - ‘Advisory Service’
      Option 3 - ‘Discovery to Delivery (D2D) Service’
      Option 4 - ‘LMS Software as a Service (SaaS)’`
      Option 5 - ‘e-Content Licensing Scheme with an Electronic Resource Management (ERM) platform’
      Option 6 - ‘e-Content Licensing Scheme with ERM & D2D platform’
      Option 7 - ‘e-Content Licensing Scheme integrated with a total Library Management & Services Platform’
      Early draft, unpublished.
    • Direction
      of Travel
      E-Books
      Licensing
      Phase 3
      Phase 2
      Local
      Collection
      Cataloguing
      Phase 1
      Electronic
      Resource
      Cataloguing
      Electronic
      Resource
      Management
      E-Journals
      Licensing
      Circulation
      Search Locate
      Deliver
      E-content
      Local Digital
      Content
      Management
      Recommender
      Services
      Partner
      Help Desk
      Search Locate
      Full Catalogue
      Inter-Library
      Loans
      Print Journals
      Acquisition
      Patron
      Help Desk
      Acquire
      Reading
      Lists
      Monographs
      Acquisition
      Manage
      Service
      Support
    • October 6, 2009
      SkyRiver Connects Libraries With New Bibliographic Utility
      New service offers clear, cost-effective choice over current marketplace offerings
      Emeryville, CA—SkyRiver today publicly announces the launch of its new bibliographic utility service. Already in use in both public and academic libraries, SkyRiver provides a clear, low-cost alternative for cooperative cataloging.
    • Making our assets available to the world
      ma
      Linked data
      Resourceorientated
    • Sustainable scholarship
      Excellence in learning
    • Keep your eye on the future
    • Expect the Unexpected
    • “We must digitise and democratise. … the point is not to turn our backs on the world but to make the most of this extraordinarily rich university setting in order to share wealth.”
      Robert Darnton, Harvard University
      “ Libraries are about the future of society and free and democratic access to knowledge; the challenge is how to do this in this new global environment…”
      Sarah Thomas, University of Oxford
    • References 1
      http://www.jisc.ac.uk/whatwedo/programmes/resourcediscovery/libraryms.aspx JISC SCONUL, Library Management Systems, Horizon Scan
      http://www.jisc.ac.uk/whatwedo/programmes/resourcediscovery/recordreuse.aspx , JISC, Sharing and re-use of catalogue records
      http://sconulss.blogspot.com/ SCONUL Shared Services Feasibility Study
      Prensky, Marc. 2001. “Digital Natives, Digital Immigrants.” On the Horizon 9(5). URL: http://www.marcprensky.com/writing.
      Connaway, L. Radford, M. 2007. “ Service Sea Change: Clicking with screenagers through virtual reference” http://www.oclc.org/research/publications/archive/2007/connaway-acrl.pdf
      http://www.ithaka.org/ithaka-s-r/research/Ithakas%202006%20Studies%20of%20Key%20Stakeholders%20in%20the%20Digital%20Transformation%20in%20Higher%20Education.pdf
      http://www.rin.ac.uk/our-work/communicating-and-disseminating-research/e-journals-their-use-value-and-impact, RIN, CIBER University College London
      http://www.jisc.ac.uk/whatwedo/programmes/resourcediscovery/googlegen.aspx Google Generation, JISC / BL, CIBER University College London
    • http://info.scopus.com/researchtrends/archive/RT4/cou_tre.htm, Research Trends
      http://ie-repository.jisc.ac.uk/407/1/Students_Use_of_Research_Content.pdf, Students use of research content in teaching and learning, University of Central Lancashire , Centre for Research Informed Teaching
      http://jisc.ac.uk/media/documents/publications/lxppostcards.pdf, http://jisc.ac.uk/media/documents/publications/lxp4.pdf , JISC Responding to Learners
      http://www.jisc.ac.uk/whatwedo/programmes/resourcediscovery/tile.aspx, Towards Implementation of Library 2.0 and the e-Framework (TILE)
      http://www.jisc.ac.uk/whatwedo/programmes/inf11/mosaic.aspx, Making our shared activity information count (MOSAIC)
      http://www.informaworld.com/smpp/content~db=all~content=a914077465, Volume 15, Issue 1, 2009, Academic Digital Libraries of the Future: An Environment Scan, Professor Derek Law
      References 2
    • Research data reports
      Keeping Research Data Safe: http://www.jisc.ac.uk/publications/documents/keepingresearchdatasafe.aspx
      Dealing with Data: Roles, Rights, Responsibilities and Relationships: http://www.jisc.ac.uk/media/documents/programmes/digitalrepositories/dealing_with_data_report-final.pdf
      OSI e-infrastructure: http://www.nesc.ac.uk/documents/OSI/report.pdf
      UKRDS final report: http://ukrds.ac.uk/resources/
      Spectra Final report: http://ie-repository.jisc.ac.uk/387/
      Skills, Role & Career Structure of Data Scientists & Curators: http://www.jisc.ac.uk/publications/documents/dataskillscareersfinalreport.aspx
      IPR and Licensing Issues in Derived Data : http://www.jisc.ac.uk/media/documents/projects/iprinderiveddatareport.pdf
    • Image credits
      Keep an eye on the future: Concept for augmented reality mobile phone: http://www.flickr.com/photos/leonardlow/310039863/ - Veritas Lux
      Google Generation: http://www.flickr.com/photos/eole/380316678 - Éole
      Web: http://www.flickr.com/photos/foxypar4/2124673642/ - foxypar4
      Tightrope: http://www.flickr.com/photos/tammys_world/1785770650 -Smiles Are Free is Taking Midterms Missing Flickr's photostream
      Perfect Storm: http://www.flickr.com/photos/24632781@N00/3712160090/ - girlguyed
      Rabbit in headlights: http://www.flickr.com/photos/greendragonflygirl/3422823442/ - greendragonflygirl
      e-everthing: http://www.flickr.com/photos/14922438@N00/225171152/ - yellowfilter
      Changes/old book: http://www.flickr.com/photos/98469445@N00/327471676/ - vmax1978
      Penguins: Professor Derek Law. Other photos: Rachel Bruce
    • Acknowledgements
      Thanks to David Kay of Sero Consulting for the use of some of his slides from the studies he has led for JISC and SCONUL.
      and to some JISC colleagues for their slides…and thanks to Lorcan Dempsey as I used one of his, and to Derek Law for the last picture.