Utrecht in the Netherlands is showing speed and scale is possible for European smart city initiatives. Discover them in-depth here. Within the IRIS Smart Cities project three key areas are gaining traction around the Kanaleneiland demonstration site, but also city-wide: - Retrofitting and Citizen Engagement - Vehicle 2 Grid energy and mobility system - Monitoring and Data Services for open innovation and energy performance

1. Utrecht Lighthouse Review
Arno Peekel
June 2020
This project has received funding from the European Union’s Horizon 2020
research and innovation program under grant agreement No 774199

2. WP5: Lighthouse Demonstration Utrecht
• Key messages
• Recap of Utrecht typology
• Highlights per Transition Track
• Takeaways

3. IRIS WP5 – Key messages 3
Key messages
Retrofitting and citizen engagement
• Upgrade of IRIS with two districts and two buildings
• Unique innovation: Positive energy 10-storey apartment building
• Successful achievements in citizen engagement
Emerging citywide bidirectional energy and mobility system
• V2G-chargers in IRIS and citywide
• Successful introduction of MaaS in IRIS district
• Growth of e-buses and chargers + hi-res monitoring
Monitoring and Data services
• City Innovation Platform online in Utrecht
• Digital twin Utrecht
• Energy advice based upon monitoring data
Replication
Business
model
Inclusive

4. Recap of Utrecht
typology

5. IRIS project in Utrecht
What makes IRIS valuable for Utrecht?
• Contribution to our ambitious goals for the energy transition (€ and Knowledge)
• Demonstration of smart energy systems at neighborhood level, integration of PV and storage
• Better cooperation with key partners in energy transition
• Learning from successful implementations in other European cities
5

6. Kanaleneiland
demonstration site
Utrecht
Lighthouse City
6

7. Near Zero Energy
District Renovation and
Citizen Engagement
(TT#1 and TT#5)

8. WP5 – transition track 1 & 5 (lead by Bo-Ex)
Livingstonelaan III
Columbuslaan II Columbuslaan III
A. De Grotelaan II
A. De Grotelaan IVA. De Grotelaan I
A. De Grotelaan III
Columbuslaan I
Magelhaenlaan II
Magelhaenlaan IIIMagelhaenlaan I
Type 1a Intervam with
gas-fired boilers
Type 2 - Bredero
Rooseveltlaan I Rooseveltlaan II
LEGEND
TT#1: Map of the district “Kanaleneiland-Zuid”
Type 1b Intervam with
district-heating
8

9. Mitigation actions: turning an issue
into an upgrade of IRIS
9IRIS WP5 – Transition Track 1 – Utrecht
1. Accelerate the current schedule
a) Bring forward the 1B-Intervam building type
(low-temperature district heating)
b) Bring forward the 2-Bredero building type
(all-electric solution)
c) Optimizing the speed of retrofitting
Installations and
PV panels
integrated in
facades
Integration of PV-
panels and wind
energy into
rooftop
PV panels
integrated into
balconies and
parapet
Decentralized
heat recovery
exchanger in
facade
Deep insulation
Residents in the
driver’s seat
Heat pump
boilers and heat
storage
Smart grid with
storage and V2G
Horizontal
installations from
face and parapet
ü
û
û
ü
ü
2. Upgrade the scope with current projects
a) Complex 507
353 dwellings in Lombok, bigger improvement of energy efficiency, long
history of tenants engagement (replicable within IRIS)
b) Henriëttedreef (IRIS pre-pilot)
58 dwellings in Overvecht, innovative modular system, `more fine-grained
data, all-electric positive energy building (extra IS1-1 added to IRIS)
Retrofitting Complex 507 and Henriettedreef
started in February 2020
Integration of
PV-panels and
heating into
rooftop

10. WP5 – transition track 1 & 5 (lead by Bo-Ex)
Livingstonelaan III
Columbuslaan II Columbuslaan III
A. De Grotelaan II
A. De Grotelaan IVA. De Grotelaan I
A. De Grotelaan III
Columbuslaan I
Magelhaenlaan II
Magelhaenlaan IIIMagelhaenlaan I
Type 1a Intervam with
gas-fired boilers
Type 2 - Bredero
Rooseveltlaan I Rooseveltlaan II
LEGEND
Type 1b Intervam with
district-heating
10
TT#1: Map of the district “Kanaleneiland-Zuid”

11. 11IRIS WP5 – Transition Track 1 – Utrecht
Transition Track 1 - Utrecht
Measures to be implemented
in apartment buildings
1. District wide PV +
2. Low Temperature district
heating +
4. nZEB refurbishment
3. HEMS Toon®
(all 12 buildings)
5. Smart Hybrid heat pump 6. DC Pilot
(8 dwellings)

12. Replication in Utrecht
Overvecht District - Henriëttedreef
C Unique innovation: First Positive
Energy Building in NL/EU!
C Successful citizen engagement
Lombok District – Complex 507
C NZEB
C Successful citizen engagement
Kanaleneiland-Zuid District
NZEB – Intervam with gasfired boiler
NZEB – Intervam with LT-DHN
12IRIS WP5 – Transition Track 1 – Utrecht

13. CITIZEN ENGAGEMENT: FROM CHALLENGE TO RESULTS
Kanaleneiland-Zuid
Multi-cultural district
High unemployment rate
Low-income level
High level of social housing
Low-energy profile building stock
Densily populated
Safety issues
Mismatch
Smart city
Sustainability
Energy transition
Shared mobility solutions
Solar panels
IRIS WP5 – Transition Track 5 – Utrecht 13

14. RETROFITTING
APARTMENT BUILDINGS
• Common approach of housing corporation Bo-Ex
worked fine for years
• Last years more time needed for interaction with
tenants
• Leading to a.o. discontent and delay in schedule
Need for change of tactics
14IRIS WP5 – Transition Track 5 – Utrecht

15. Implemented change of tactics
Communication in
different languages
Dutch, English, Turkish, Arabic
More contact moments
plenary meeting
smaller porch meetings
More responsibility tenant committee
Newly produced brochure
Independent chairman
Individual energy calculations (before and after)
Model house
Individual house visits
Cooperation Agreement Document
Project Agreement Document
Tenants communicating to other tenants
IRIS WP5 – Transition Track 5 – Utrecht 15

16. Introducing Change agents
Introduction of two change agents
One as familiar face from Bo-Ex towards tenants One for networking and communication to the district
Pilot installing TOON
Retrofitting
IRIS WP5 – Transition Track 5 – Utrecht 16

17. Webinar Citizen Engagement: the good, the bad… the ugly? (24 April 2020)
Recordings: https://youtu.be/hkQoO7d7OT8
Slides: https://www.slideshare.net/IRISSmartCities/a-paradigmatic-shift-in-citizen-engagement
IRIS WP5 – Transition Track 5 – Utrecht 17

18. • (online) lessons at primary schools
• ‘Duursamen’ Bord game
• XR-experience
• Energy advice with use of TOON-data.
• Event “EnergieKanaleneiland” with
neighborhood
• Decoration battery storage with art and/or
green
Lots of other examples
early prototype
A
IRIS WP5 – Transition Track 5 – Utrecht 18

19. Overview TT#1 – nZEB refurbishment
Measure Current state Deviations Start monitoring
1.1 District-wide PV
1.4 NZEB Refurbishment
1.5 Hybrid heat pump
Retrofit to start in October 2019 Delay in retrofit schedule,
mitigation actions taken
M37
1.2 LT District heating Scenarios detailed, preferred
scenario to be chosen
Brought forward as part of
mitigation action
M43
1.3 HEMS TOON Successful pilot installing with
use of change agent
Roll-out delayed due to COVID-
19
M27
1.6 DC pilot Solution engineered to be
implemented in Sept 20
Implementation delayed due to
COVID-19
M36
1.7 Smart street lighting Smart pedestrian crossing to be
implemented in July 20
Turning 50 lamp posts into
smart LED lam post in July 20
- M34
IRIS WP5 – Transition Track 1 – Utrecht 19

20. Overview TT#5 – Citizen engagement
Measure Current state Deviations Start monitoring
5.1: Community building by
Change agents
Two change agents active - M22
5.2: Campaign District School
Involvement
Active engagement of primary
schools and MBO Utrecht
- M13
5.3: Co-creation in Local
Innovation Hub
“Krachtstation” used since start
of project
- M1
5.4: Campaign Smart Street
Lighting
Successful design-thinking co-
creation of smart pedestrian
crossing
- M8
5.5: VR New Home and District
Experience
Prototype XR-experience
developed
XR instead of VR/AR M33
IRIS WP5 – Transition Track 5 – Utrecht 20

21. Flexible Electricity Grids,
Vehicle-2-Grid and Zero-
emission buses
(TT#2 and TT#3)

22. Fast-growing EV-charging network
• City of Utrecht – Action Plan
Clean Mobility (2015-2020)
• Amongst other goals the city is
installing EV-charging stations
• First city to request compliance
with bidirectional open
communication protocol ISO
15118 in procurement
• First city worldwide with
citywide network of
bidirectional public chargers
• Emerging flexibility / energy
system at city level
22IRIS WP5 – Transition Track 2&3 – Utrecht

23. • First V2G-charging point connected to first
V2G Renault Zoë operating according to
open standards and ISO15118 norm
• Currently in contact with six car
manufacturers about implementation of
ISO15118
https://youtu.be/4nKdfI01ODY
March 21, 2019: world premiere AC-15118
bidirectional ecosystem
23IRIS WP5 – Transition Track 2&3 – Utrecht

24. 2019: first V2G-stations & shared e-cars in Kanaleneiland
24
24

25. • First actions taken (V2G-charging stations, MaaS, e-buses and
chargers)
2020 onwards:
• the growth of the number of charging stations (300 V2G-
chargers by end of 2020),
• installation of a stationary battery 846 kWh (August 2020)
• establishment of the Universal Smart Energy Framework (USEF)
/ Grid Operators Platform for Congestion Solutions (Gopacs)
based smart energy management system (August 2020)
Progress
25IRIS WP5 – Transition Track 2&3 – Utrecht

26. Data Service - New business model for energy flex
services
26IRIS WP5 – Transition Track 2&3 – Utrecht

27. Electric zero-emission buses (Qbuzz)
2020
69 Zero-Emission buses (+56):
• 3 buses induction charging
• 11 buses pantograph downwards
• 35 buses pantograph upwards (+35)
• 20 buses plug-in (+20)
• 6 (+ 1) opportunity chargers (+4/5)
• 1 induction charger
• 74 overnight chargers (slow charge) (+60)
2017
13 Zero-emission buses:
• 3 buses induction charging
• 11 buses pantograph downwards
• 2 opportunity chargers
• 1 induction charger
• 14 overnight chargers
69 in the city
143 in the region
27IRIS WP5 – Transition Track 2&3 – Utrecht

28. • Used for live monitoring of buses
• Used for optimal fleet management, coupling with public transport schedule, predicting of scheduling buses and
personnel
• Smart driving
• Battery degradation
• Smart charging
• New to IRIS: Data analysis and model calculations by Utrecht University to predict added value of
smart charging and V2G for buses
High-res, real-time, cloud-based monitoring
28IRIS WP5 – Transition Track 2&3 – Utrecht

29. Overview TT#2
Measure Current state Deviations Start monitoring
2.1: Solar V2G charging points
for e-cars/e-vans
Chargers installed in district and
city-wide
- M20
2.2: Solar V2G charging point for
e-buses
Scale-up of e-buses and
chargers in 2020
No V2G, technology is not yet
available
Before M1
2.3: Stationary storage in
apartment buildings
845 kWh battery procured,
implemented in August 20
Placement outside, new battery
and less storage capacity due to
market prices
M34
2.4: Smart EMSs USEF/GoPacs SEMS to be
implemented in August 20
- M35
29IRIS WP5 – Transition Track 2 – Utrecht

30. Overview TT#3
Measure Current state Deviations Start monitoring
3.1: V2G e-cars MaaS WeDriveSolar growing
city-wide, first bi-directional
ecosystem (ISO15118)
worldwide. Awaiting car
manufacturers to produce more
V2G-cars
- M20
3.2: V2G e- buses Scale-up of e-buses and
chargers in 2020
- Before M1
30IRIS WP5 – Transition Track 3 – Utrecht

31. Information Services &
Urban Data Platform
(TT#4)

32. Monitoring E-Mobility with LoRa network
More on this information service in
WP4 presentation at 18 June 2020
IRIS WP5 – Transition Track 4 – Utrecht 32

33. Smart street lighting & Smart pedestrian crossing
• City wide (commercial)
services on 60.000 lampposts;
• Multisensoring
• Co-created pedestrian
crossing to address traffic
safety
IRIS WP5 – Transition Track 4 – Utrecht 33

34. Living Lab Omgevingsvisie (digital twin)
• Further development on 3D City Model
• Participative development of Urban Planning
Vision “Environmental vision South-west
Utrecht”
• Supporting policy table on subsurface, green,
energy supply and climate adaptation
• Data is collected with CIP
IRIS WP5 – Transition Track 4 – Utrecht 34

35. • Q1 2020 Eneco TOON is installed in 17 dwellings, further rollout in
2020
• Develop a Minimum Viable Product, MVP
• Further develop Eneco’s Insight into Energy Waste-app
• Add measures and possible energy savings.
• Attach development to Energy Coaches and Energy Box.
Energy poverty
IRIS WP5 – Transition Track 4 – Utrecht 35

36. Overview TT#4
Measure Current state Deviations Start monitoring
4.1: Monitoring E-Mobility with
LoRa network
Hardware installed; data
connected in CIP. Data service
to be developed
- M27
4.2: Smart Street Lighting with
multi-sensoring
Multi-sensoring in lamp posts
and poles next to smart
pedestrian crossing. Tbd what
data service can be developed
- M34
4.3: 3D Utrecht City Innovation
Model
Continued development of
digital twin and usage in
integrated city planning
Implementation delayed due to
COVID-19
-
4.4: Monitoring Grid Flexibility Financial incentives for CPO’s to
take up smart charging + service
connected to Smart EMS
Implementation after installing
battery storage (TT#2)
-
4.5: Fighting Energy Poverty Develop service for tenants to
gain insight in energy usage
- -
IRIS WP5 – Transition Track 4 – Utrecht 36

37. M1.3
M2.3 M2.4
M1.1, 1.4, 1.5
37IR IS – WP5 Timeline
M2.1
M1.7 M1.6 M1.2
TT1
TT2
TT3
TT4
TT5
M5.3 M5.4 M5.2 M5.1 M5.5
M2.2
M3.2 M3.1
M4.1 M4.2
M36 (24 Months monitoring) M48 (12 Months monitoring)
M12 M24 M30 M33 M36 M40 M60M1 M48
2017 2018 2019 2020 2021 2022
UTR – Monitoring WE ARE HERE

38. IRIS WP5 – Key messages 38
Key messages
Retrofitting and citizen engagement
• Upgrade of IRIS with two districts and two buildings
• Unique innovation: Positive energy 10-storey apartment building
• Successful achievements in citizen engagement
Emerging citywide bidirectional energy and mobility system
• V2G-chargers in IRIS and citywide
• Successful introduction of MaaS in IRIS district
• Growth of e-buses and chargers + hi-res monitoring
Monitoring and Data services
• City Innovation Platform online in Utrecht
• Digital twin Utrecht
• Energy advice based upon monitoring data
Replication
Business
model
Inclusive

39. IRIS WP5 - Takeaways
Takeaways
Ambition Lessons learnt City replication Upscaling
Business model Transition Inclusive
Thanks to IRIS:
From ambition to
inclusive replicable,
bankable solutions
39

40. Thank you!