Yammer + SharePoint + Mobile - Oh My!

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Is it time to update your intranet? These are the signs to look out for. ICF Interactive, the interactive services division of ICF International, teamed up with CMSWire to host a webinar covering SharePoint, Yammer, social business and what it all means in 2013.

View the full webinar here: http://www.cmswire.com/cms/social-business/webinar-recap-yammer-sharepoint-mobile-oh-my-022548.php

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Yammer + SharePoint + Mobile - Oh My!

  1. 1. icfi.com/interactive technology for great
  2. 2. icfi.com/interactive technology for great Simply put, we use our wide range of digital and technical expertise to invent solutions that help people adapt to the digital environment, and in turn make their lives better.
  3. 3. icfi.com/interactive SharePoint, and Yammer and Mobile, Oh my Driving Conversation in the Connected Workforce
  4. 4. icfi.com/interactive 61 % of time is spent coordinating collaboration
  5. 5. icfi.com/interactive Agenda – evolving as content comes in § Social and Mobile today § Microsoft’s view of the world § Objectives § What does success look like? § A Retail organization § Where are the gaps?
  6. 6. icfi.com/interactive The Enterprise Conversation The case for Social and Mobile
  7. 7. icfi.com/interactive Social and Mobile By the Numbers Mobile 95%   34  hours   70%   1.2  B  
  8. 8. icfi.com/interactive Social and Mobile By the Numbers Mobile 95%   Of  workers  using   one  self   purchased  device   34  hours   70%   1.2  B  
  9. 9. icfi.com/interactive Social and Mobile By the Numbers Mobile 95%   MulA  generaAonal:   34  hours  /  week   Millennials’  using   Social  tools   70%   1.2  B  
  10. 10. icfi.com/interactive Social and Mobile By the Numbers Mobile 95%   34  hours   70%   IT  Budgets  spent  on   maintaining  data   center  equipment   1.2  B  
  11. 11. icfi.com/interactive Social and Mobile By the Numbers Mobile 95%   34  Hours   70%   1.2  B   Number  of  mobile   users  world  wide   by  2013  
  12. 12. icfi.com/interactive Social and Mobile By the Numbers Social 61%   53  %   38%   25  %  
  13. 13. icfi.com/interactive Social and Mobile By the Numbers Social 61%   Of  workers  Ame   is  spent   CollaboraAng   53  %   38%   25  %    
  14. 14. icfi.com/interactive Social and Mobile By the Numbers Social 61%   53  %   Decline   In  workforce   producAvity   38%   25  %  
  15. 15. icfi.com/interactive Social and Mobile By the Numbers Social 61%   53  %   38%   Workers  Ame  spent   searching  for   InformaAon   25  %  
  16. 16. icfi.com/interactive Social and Mobile By the Numbers Social 61%   53  %   38%   Social  tech  can   raise  producAvity   by  over   25  %  
  17. 17. icfi.com/interactive Enterprise Justification Social and MobileMobile can’t be ignored and Social Shouldn’t be ignored CompeAAve  Advantage   InsAtuAonal  Knowledge   ProducAvity   Employee  RetenAon   Employee  AcquisiAon   Employee  Engagement  
  18. 18. icfi.com/interactive Mobile Applications 19!
  19. 19. icfi.com/interactive The Microsoft view of the world
  20. 20. icfi.com/interactive Microsoft Positioning of Office 365
  21. 21. icfi.com/interactive Yammer Drives the Conversation Yammer is the conversation layer across all of Microsoft’s products, including Yammer, SharePoint 2013, Office 365, and Dynamics. 22! •  You can use SharePoint as a content management solution or as a file repository. •  Add Yammer for its social benefits, such as one-to- many communications and responding to posts with comments and likes. •  Yammer can filter content in your activity stream and provide a place for your teams to collaborate. •  Yammer can integrate with most business applications, not just Microsoft products. Web applications integrate easily with Yammer. •  Communicate with Microsoft products and other applications using Open Graph technology.
  22. 22. icfi.com/interactive Internal and External 23!
  23. 23. icfi.com/interactive Yammer / SP image with mobile 24!
  24. 24. icfi.com/interactive Objectives The User vs. The business vs. IT
  25. 25. icfi.com/interactive Change the way we work Social and Mobile First Team  CollaboraAon   Agility   Social  Intranet   Employee  Engagement  
  26. 26. icfi.com/interactive § Users –  “Use the tools I like” –  “Make my job easier” –  Fewer systems § Business –  Make Money –  Save Money –  Efficiency –  “Empower the users” § IT Services –  Cost Reduction –  Security –  Simplify –  Fewer support calls –  Respond to the business faster Different Audience Different Goals
  27. 27. icfi.com/interactive Increase  CompensaAon   Increase  Sales   Client  SaAsfacAon   Measurable   Sales Team Value and Feasible Value Feasibility Affects  CompensaAon   Affects  Performance   AdopAon  
  28. 28. icfi.com/interactive Measurement Business Value and Feasibility
  29. 29. icfi.com/interactive .   Social Measurement “Nailing Jell-O to the wall” Definable  &  Achievable   MoAvated  Business  Leader   Process  is  CollaboraAon   Sales  Customer,  Service,  supply  chain   Business  and  IT  Partnership   Show  Success  Early  
  30. 30. icfi.com/interactive Business value –  Percentage improvement in the Process –  Increase revenue reduce expense improve customer experience –  Key people compensated –  Risk Feasibility –  Difficulty to affect organizational Change –  Alignment of Workers goals with objective –  Process Owners engaged and on board –  Technology / processes in place? Quantify The Results Scale 1 - 5
  31. 31. icfi.com/interactive Value vs. Feasibility OperaAons   HR   Training   MarkeAng   Sales   Business  Value  /  Benefit   Strategic  Feasibility   20   20   Customer  Service  
  32. 32. icfi.com/interactive A Retail Example
  33. 33. icfi.com/interactive SharePoint and Yammer A Sample Scenario Mobile  Browsing  with  HTML  5   Device  Channel  Support   Responsive  Design   Yammer  (NewsFeeds)   SkyDrive  Pro   User  Involvement  (early)   ExecuAve  Leadership   Clear  Goals   Measurable  Today  and  Afer   Focus  On  AdopAon  
  34. 34. icfi.com/interactive §  Client speed-to-market imperative •  Implemented Ironworks’ “SharePoint ARC” packaged solution •  16 weeks total time to market •  Delivered rich user experience §  ActiveDirectory integration to drive content targeting §  Database integration for 2,000 locations §  Consolidation of fractured content; significant findability improvements SharePoint Client Success Ferguson  –  Intranet  
  35. 35. icfi.com/interactive Success Adoption and Leadership ExecuAve  Sponsorship   Engage  Users  Day  1   The  Right  Process   Training   Launch  Events   Invested  User  Community   Measurable  Today  and  Afer   Keep  it  simple  
  36. 36. icfi.com/interactive
  37. 37. icfi.com/interactive Addressing the gaps ARC for SharePoint
  38. 38. icfi.com/interactive § Arc for sharePoint ARC for SharePoint
  39. 39. icfi.com/interactive www.ICFI.com/TechnologyForGreat  

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