Enterprise Mobility Solutions: Enterprise operations on the move


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The concept of mobility, the adoption and trends of mobility amongst the enterprises, the benefits acquired from implementing enterprise mobility solutions, and what advantages can be obtained from mobile solutions in the future by the businesses – are explained comprehensively in this White Paper.

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Enterprise Mobility Solutions: Enterprise operations on the move

  1. 1. Enterprise Mobility Solutions:Enterprise operations on the move Solutions
  2. 2. IntroductionIs your business ready to be mobile?Mobile devices, applications and services are dramatically reshaping enterprises revenue models, strategies and wayof employees interactions. Internet and mobile devices have greatly increased the accessibility of application whichmakes enterprises more mobile. Mostly all the enterprises believe that mobility brings tremendous growth andbenefits to an organization, though still some are uncertain of how to leverage the Mobility.Mobility; a thought process for the enterprisesMobility offers new possibilities to businesses, but the path to mobility is full of significant challenges. The firstchallenge is to develop an enterprise mobility strategy. Companies must understand how mobile technologies impacttheir business models. Businesses should identify a set of strategies to implement which can overall impact theproductivity and performance of the business. To bring mobility, the businesses need to craft solutions that coverdifferent domains. It is a whole thought process where the businesses have to start thinking about all theorganizational functions from the different view which is followed by a suitable strategy and its implementation.
  3. 3. Strategic DirectionWhy to deploy mobility applications?Typically enterprises yield for mobile applications either for sales force automation or for productivity measurements.However, with the advent of smartphones and tablets, there are many more areas which enterprises try to address orplanning to address. Though, there are still some organizations skeptical for the worth of the enterprise mobility,many of the businesses have already got the mobility applications deployed. Let us have a look at the result of asurvey that shows the variety of apps deployed by a few number of organizations. Already deployed Plan to deploy in No plans to deploy 24 months E-mail and PIM access 89% 6% 5% Access to corporate database 36% 30% 34% Intranet/employee Web-facing portal 34% 25% 41% Stand-alone corporate instant messaging 27% 19% 54% Stand-alone Web conferencing 22% 25% 53% Dispatch/work order management 22% 17% 61% Enterprise social networking 18% 18% 65% ERP/inventory and financial management 17% 19% 64% Unified communications 13% 34% 53% Sales force automation 14% 21% 65%Tthough most of the enterprises have accepted the value preposition of mobility, many corporate adoption of mobilityremained unsystematic and unplanned.What do we need to think about before getting started?With the growth of mobile applications, most of the companies are deploying mobility in different fashions, usingvarious mobile technologies which address a set of requirements of employees and the organizations. But there arealso few challenges the businesses have to meet selecting a correct IT partner. The enterprise mobility challengesbusinesses meet with are; Creating a robust architecture Developing device agnostic applications covering a wide range of mobile operating systems Developing intelligent and interactive applications Data synchronization with enterprise systems Securing corporate information Justifying mobile investments
  4. 4. Principles to lay a firm foundation for Enterprise Mobility: Think Mobile: To establish mobility in the enterprise, it is very vital to create a mindset accordingly. Deploying mobile applications needs distinguished thinking of business processes being mobilized. Select to create device agnostic apps: Device agnosticism is the main characteristic any organization should concentrate. Building a long-term and sustainable mobile application capability requires applications to be agnostic of the different OSs supported, of the platform on which apps are developed and of the back-end systems they utilize. In the long run OS specific solutions would not work as good as the agnostic solutions can. Also, the apps should have flexibility to be ported on various platforms at the time of needs. Consider your requirements and create: On the early phase only, plan how to future-proof your strategy which could give amazing results on any OS. Ensure the users for whom the application is going to be built. Having a preliminary road map for the types of future mobile application requirements and the scale of deployment to match different user profiles will allow you to identify the most potential strategy. Train the users: You have to think about training the end users on the functionality part of the application. Only the ability of the application would not work if the users have not understood the workflow, hence this may lead to the loss of productivity. Till the day, the concept of enterprise mobility has not been taken coherently because the mobile technologies have remained primarily limited to a voice only mobile or a personal digital assistant. Also, the applications were limited and the mobiles were used in isolation. But now, the demand of market has created the need where the technology managers have to get apps developed overseeing the scope of enterprise mobility and different arrays of technologies. The enterprises with the implementation of mobility in the business are of course expecting enhanced productivity and higher return on investment. The main concerns which must be addressed while designing mobile strategies are; security issues and productivity hike.
  5. 5. Mobile Application DevelopmentMobile application development for custom made applications builds a strong development area for addedfunctionality and improved performance of smartphones.In todays mobile world the most popular smartphones are iPhone, Blackberry, Android and Windows, that possessesdifferent strengths that suits individual business and personal needs.iPhone Mobile App DevelopmentDevelopment of iPhone custom made apps for the most popular and powerful communicative device –the iPhone, combines the power of internet with its noticeable multi touch facility and someextra-ordinary features. Android Mobile App Development For developing Android mobile applications based on popular Google’s Android platform we need to take full advantage of the design, compatibility and flexible features of Android OS. An innovative next generation application can be designed and developed with Android with ease and speedily.Blackberry Mobile App DevelopmentBlackberry apps development results in powerful new mobile apps and offers a lot of new innovativefeatures. Also, there is a lot of flexibility in Blackberry app development in different platforms that areJava, MDS, and J2ME. Windows Mobile Windows Mobile is amongst one of the most famous mobile OS for smartphones and hand-held devices. It is a feature packed OS containing all popular windows apps like Windows Media player, Microsoft Office, Microsoft Outlook, and Internet Explorer, which are effectively used across the globe.Symbian OSSymbian Mobile OS platform combines the greatest benefits of cost-effectiveness, rapidinnovativeness and useful to create reliable fun apps. It utilizes numerous programming languageslike Java, C++, .NET, OPL, and Symbian SDK.According to current analysis, business users will eventually see speedier data transfer andincreased bandwidth for new and innovative business oriented services. The enhancements madeto such networks will lead to more wireless access to corporate systems, interactive databases, andweb based apps from a variety of devices.Mobile application development market is booming continuously but at the same time the competition between themobile development companies is getting tougher.
  6. 6. Enterprise Mobility TrendsIn the technology World, mobile devices are getting more advanced and sophisticated due to their multiplefunctionalities for both corporate and consumer users.Mobile solutions permit enterprises to manage their overall business operations on the move. Moreover, enterprisemobility is such a young concept that many new technologies are approaching to grow and revive it in the industry. Itdefinitely involves extensive progress in the way companies run their day to day business activities.The areas of Enterprise Mobility that seems to be at the front position of users discussions are – Mobile Payments: People are talking a lot about the Mobile payment technology and its future in the business world. NFC or Near Field Communication technology is the most talked about mobile payment latest technology nowadays amongst people. It allows a person to use his/her mobile device as their wallets. With NFC, users just have to open the application in a mobile phone and show it in front of a scanner built for it; and the payment is done. They now don’t have to carry credit cards, or cash, or cheques in their purse. But this technology will still take couple of years to be implemented totally as the infrastructure needed for it is still not fulfilled thoroughly. It will take time for the stores to adopt the scanners required by it to allow payments to go through. One another mobile payment method is introduced by PayPal by which two Android based mobile users can pay each other by simply tapping their NFC supported mobile phones together. Tablet Evolution: With the rise of tablets, the enterprise mobility market is also reaching new heights. The sales ratio of tablets whether it’s iPad or Android tablets or anything else; is increasing continuously in last two years. Moreover, the total sale recorded in the year 2011 has already been crossed the total amount sold in year 2010. Tablets are definitely new most talked about item in Enterprise mobility and many new innovative ways to use it more effectively are yet to come. Location Based Services: One of the best ways to personalize mobile device services is the service based on the location information. Location Based Services helps to transform geographical customized information to the mobile device. With an access of location based services on the mobile device by a mobile worker, he/she can find the business center required at a certain point of time.Another traditional trend that major business owners are following is MIM [Mobile Instant Messaging] with a purposeof attracting maximum consumers. Much other advancement has been done which can be beneficial for enterprises intheir day to day activities like Mobile E-mail ability, Mobile Video, Mobile Search, etc.Mobile Social Networking is growing widely with increased number of network traffic. Social networking sites are usedas portals, transit hubs, and also as cloud storage for large amount of messaging, video files, photos, games andcommerce.In the future, richer mobile commerce capabilities are expected with the inventions of new technologies or concepts.
  7. 7. Enterprise Mobility Benefits The new emerging mobile applications in the industry will change the way people do business with their employees, partners and consumers. It is beneficial for most companies and businesses as it provides infinite number of solutions with an only limitation of your imagination edge. Enterprise Mobility can help the business to progress in its efficiency, to optimize the logistics procedures, better maintenance of client’s long term relationships, and supply chain management.Also, with the help of new mobile applications the information is available on the move which in return helps businessowners or managers to take speedy and better decisions. This way business can respond to threats quickly and alsoopportunities can be grasped at the right time.Some Business to Consumer [B2C] owners, nowadays sell their products or services directly through the mobiledevice. By providing the ability to work from anywhere, helps small businesses to lower down the rate of humanresources required.The main reasons that are pushing more and more businesses to make investments in mobility solutions are – Mobile solutions help to improve responsiveness to the business customers It helps to improve the worker productivity by giving mobile apps access to the workers www.softwebsolutions.com It acts as a great support for different purposes of business New Mobile technologies help employees to balance their personal and professional life Reduction in staff maintenance and acquisition costsSome common benefits that can be obtained by implementing Enterprise Mobility solutions includes – It helps the business to achieve the targeted ROI Provides assistance to business to make immediate decisions Provides instant customer facts and figures that lead to instant customer service by enabling ERP Efficient customer services help to strengthen the relationship with clients Improvement in the overall performance reflecting productivity and outcome of the business
  8. 8. How enterprise mobility is moving ahead The path towards enterprise mobility is full of challenges. The workers of the enterprise are bringing mobility into their work place at a very high rate. The concept of mobility is taking a strong hold because it provides workers an edge, enables them to accomplish more, and allows them to deliver better services. All these benefits are acquired because mobility provides quick and better information to workers. www.softwebsolutions.com In the coming years, there will be even greater demand for extending lines of business applications to the mobile devices as more and more powerful mobile devices and higher speed networks will come to market. Moreover, the cloud and the mobile are going to be the most happening fields. The union of both these fields will result in focusing more on Enterprise Mobility with an objective of leveraging the cloud for Scalability and cost management.Some new functionalities in the mobile applications of which businesses can take advantage in future are – 1. Applications with more camera and image facility 2. Real time Video Conference anytime anywhere 3. More powerful integration between back-end information systems and the mobile devices 4. Better and speedy mobile commerce abilities for consumers and the businesses 5. Combined collaboration apps with mobile conferencing and data shareBy developing and following a strategic approach to mobile services, enterprises will be better on their way towardsthe discovery of all new efficiencies, new opportunities, new forms of work, and new ways of interacting with clients.Maximum businesses will adopt mobile applications in the near future to better interact with their employees,business partners and consumers. It will also help to react and take actions speedily to market changes. It is expectedthat mobility arena will continue to grow maximum within healthcare, banking, and retail organizations as it will helpto increase their mobile offerings.The Enterprise Mobility Solutions offered by Softweb Solutions covers multiple industries and domains. Ourinteractive solutions will open up the opportunities across Business-to-Employee, Business-to-Business andBusiness-to Consumer segments.
  9. 9. Finding the right partner Softweb Solutions partners with enterprises to deliver a comprehensive solution that approaches mobility from multiple viewpoints. Setting up the mobile application can be a complicated process, and if it is not implemented correctly, it may prove useless. With our mobility and wireless services – enterprise mobility for wide domains of organizations enables the staff to stay in continuous communication and get quick access to necessary information, alarms and services requests to deliver improved and effective results.We understand that executives and employees need real time data for making important decisions on the move. Wehelp mobile users to communicate with partners or stakeholders, observe real time data to analyze performance, andthen make decisions by our innovative mobile solutions.The key areas focused by our solutions across different industries and domains are as follows – Key Areas Activities Developing a business case, Defining architecture , and Building a Mobile Strategy Formulation proof of total concept Designing wireless network solution using technologies like CDMA Mobile Infrastructure Design 1xRTT, GPRS, CDPD, WiFi 802.11x; Availability and performance criteria; Evaluation of different products and defining security policy Evaluating and implementing mobile device management solutions for Mobile Device Management multiple device support with different OS for s/w development, asset management, backup, and security Developing and deploying high quality mobile apps, integration with Mobile Application Development enterprise systems Transaction and data integrity maintenance, optimizing information Mobile Data Synchronizing exchange based on bandwidth and connection reliability Making availability of ERP, CRM, and SCM solutions on a mobile Enterprise Intranet on the Move platformSoftweb Solutions is committed to forming a common Contact our representative or e-mail us atarchitecture to support mobility service products and to info@softwebsolutions.com,drive end-to-end integrated mobility solutions. The successof your mobility solutions depends totally on selecting the to know more about us and how we deliverright partner, right processes and right technologies. We mobility solutions to the organizations across thework with you to develop innovative, effective and world.interactive mobile solutions using right technologies in aright way. You can also visit our corporate website – www.softwebsolutions.com.