Expert Panel Discusses: SharePoint Survey Fall 2011

How are Business Using SharePoint?Panel discussion on survey results… Dave Coleman Susan Hanley SharePoint Consultant President MSFT SharePoint MVP Susan Hanley LLC SharePointEduTech Ltd. (UK) @susanhanley @DaveColeman146 Derek E. Weeks Sadalit Van Buren Sr. Director, Product Marketing Sr. Software Engineer OpenText Business Process Solutions MSFT Certified IT Professional @weekstweets BlueMetal Architects @sadalit BUSINESS PROCESS SOLUTIONS 1

Survey Results:How Are BusinessesUsing SharePoint?Survey – Fall 2011 BUSINESS PROCESS SOLUTIONS 2

This is our 3rd survey… August 2010 January 2011 Oct 2011 Download the previous semi- annual survey results at: http://bit.ly/SP_SurveyHistory BUSINESS PROCESS SOLUTIONS 3

2100+ participants. Thank You. BUSINESS PROCESS SOLUTIONS 4

It’s Not the Stats that Count #SPSurvey BUSINESS PROCESS SOLUTIONS 5

Your primary role with SharePoint?Developer End User IT Pro SharePoint Other Analyst 18% 11% 37% 34% 10% BUSINESS PROCESS SOLUTIONS 6

Survey Demographics Industry Organization Size % Consumer PackagedLess than 100 19.8% Goods or Retail100 to 499 19.3% Software Utilities 4% Energy 2%500 to 999 10.1% Development 5% 11% Education1,000 to 4999 20.9% 6%5,000 to 9,999 8.7% Public Sector (state, local or Financial10,000 or greater 21.2% federal Services / government) Banking 15% 8% Healthcare Region 10% APAC 9% Manufacturing (discrete or IT Services / Insurance process) Consulting 6% EMEA 11% 22% 24% Americas 67% BUSINESS PROCESS SOLUTIONS 7

Next Question:First Question: Versions BUSINESS PROCESS SOLUTIONS 8

QuestionAre you currently using orconsidering using SharePointwithin your organization? BUSINESS PROCESS SOLUTIONS 9

What is primary platform? 81% 49% 43% 43% 43% Aug-10 Jan-11 Oct-11 8% SharePoint 2007 SharePoint 2010 BUSINESS PROCESS SOLUTIONS 10

SP2010 deploymentsoutpace SP2007. #SPSurvey BUSINESS PROCESS SOLUTIONS 11

Next Question: Capability BUSINESS PROCESS SOLUTIONS 12

QuestionHow are you currently using, orplan to use, your SharePointinvestment? BUSINESS PROCESS SOLUTIONS 13

Using or plan to use SharePoint for? Platform for custom applications 46% Business intelligence / dashboards 48% Social, community, collaboration 53% Business process management 54% Workflow 67% Portal, communication & web content 78% management Enterprise content management 61% Content repository only 31% 0% 20% 40% 60% 80% BUSINESS PROCESS SOLUTIONS 14

Next Question: Challenges BUSINESS PROCESS SOLUTIONS 15

QuestionWhat do you believe is the mostchallenging issue with yourSharePoint implementation? BUSINESS PROCESS SOLUTIONS 16

Most Challenging? Strategy 18% Adoption / Training 25% Governance 13%Integration / Customization 8% Dev Time 12% User Interface 9% 0% 5% 10% 15% 20% 25% BUSINESS PROCESS SOLUTIONS 17

#SPSurvey Why is end user adoption so challenging? BUSINESS PROCESS SOLUTIONS 18

#SPSurveyDo you need abusinessstrategy? BUSINESS PROCESS SOLUTIONS 19

Next Question: Training BUSINESS PROCESS SOLUTIONS 20

QuestionRate the end user satisfactionwith your SharePoint trainingprograms BUSINESS PROCESS SOLUTIONS 21

Training? 50% 45% 44% 40% 37% 35% 30% 25% 20% 15% 13% 10% 6% 5% 0% We dont have a training Not satisfied Content/Comfortable Very Satisfied program BUSINESS PROCESS SOLUTIONS 22

“We don’t have a44% training program.” #SPSurvey BUSINESS PROCESS SOLUTIONS 23

Next Question:User Experience BUSINESS PROCESS SOLUTIONS 24

QuestionWhich statement best representsyour opinion of the SharePointuser application experience? BUSINESS PROCESS SOLUTIONS 25

The user application experience? Inadequate - no time/resources to Not Important improve 1% 5% Great - no improvement Inadequate/Need needed 3rd Party 15% 16% Somewhat Adequate - Requires In-house design 63% BUSINESS PROCESS SOLUTIONS 26

#SPSurvey Great User 15% Experience Somewhat Adequate63% User Experience BUSINESS PROCESS SOLUTIONS 27

Next Question: Applications BUSINESS PROCESS SOLUTIONS 28

QuestionWhich of the following types ofadd-on package or system are youusing / planning to use with yourSharePoint implementation? BUSINESS PROCESS SOLUTIONS 29

Add-on apps for SharePoint?Top 6 answers… Workflow/BPM 43% Search/Analytics 30% Back-up support 30% Data migration tools 26% Security and rights management 24% Archiving (long-term retention of… 18% 0% 10% 20% 30% 40% 50% BUSINESS PROCESS SOLUTIONS 30

#1 Workflow / BPM #T2 Search / Analytics #T2 Backup Support Move Find Save it. it. it. #SPSurvey BUSINESS PROCESS SOLUTIONS 31

Next Question: Cloud BUSINESS PROCESS SOLUTIONS 32

QuestionDo you have any plans thatinclude SharePoint in thecloud? BUSINESS PROCESS SOLUTIONS 33

SharePoint in the Cloud 70% 65% 60% 50% 40% 30% 20% 15% 10% 7% 8% 5% 4% 0% No Plans Considering Already using Considering Already using Considering Office365 with Office365 with hosted hosted other Cloud SharePoint SharePoint SharePoint SharePoint solutions offering offering BUSINESS PROCESS SOLUTIONS 34

#SPSurvey35%Considering or usingOffice 365 or hostedSharePoint BUSINESS PROCESS SOLUTIONS 35

QuestionOf the documents stored andmanaged within your SharePointrepository, what percentage areused or accessed as part of abroader mission-critical businessprocess? BUSINESS PROCESS SOLUTIONS 37

Mission-Critical Documents in SharePoint? Aug-10 Jan-11 Sept-11 None = 11% 8% 14% 1-25% = 38% 33% 42% 25-50% = 24% 27% 22% 50-75% = 18% 23% 14% 75-100% = 9% 10% 9% BUSINESS PROCESS SOLUTIONS 38

23% say over halfthe documents in SharePoint are mission critical#SPSurvey BUSINESS PROCESS SOLUTIONS 39

Strategic value of SharePoint content Need for SharePoint business strategy?#spc11 BUSINESS PROCESS SOLUTIONS 40

Next Question: Data Access BUSINESS PROCESS SOLUTIONS 41

QuestionHow do you expose legacy orother application data to yourSharePoint users? BUSINESS PROCESS SOLUTIONS 42

Exposing legacy or other applic data? Access data through a separate native legacy/application interface 18% SharePoint Data is integrated into a different system and pulled by users from that system 9% Some legacy data is accessed through SharePoint 34% Access all legacy and new data through a single, integrated user interface within… 7% External data is currently not available 28% Other 3% 0% 5% 10% 15% 20% 25% 30% 35% BUSINESS PROCESS SOLUTIONS 43

Access to all or somelegacy data throughSharePoint35% #SPSurvey BUSINESS PROCESS SOLUTIONS 44

Next Question:Most Beneficial BUSINESS PROCESS SOLUTIONS 45

QuestionWhich capability withinSharePoint 2010 do you believehas been / will be the mostbeneficial? BUSINESS PROCESS SOLUTIONS 46

Most beneficial capability? Better support for standards 5% Enhanced scalability and storage 7%Improved content search and navigation across site collection boundaries 20% Improved business to IT collaboration with 9% SharePoint Designer 2010 and Visual Studio 2010 Improved workflow design and deployment 17% Simplify line-of-business application or proprietary 12% system integration New and improved application development experience 17% Enhanced social computing tools 13% 0.0% 10.0% 20.0% 30.0% BUSINESS PROCESS SOLUTIONS 47

#1 Content Search #T2 Workflow Design #T2 App Development Find Move Create it. it. it. #SPSurvey BUSINESS PROCESS SOLUTIONS 48

Next Question:Process Maturity BUSINESS PROCESS SOLUTIONS 49

QuestionDescribe the level of businessprocess maturity within yourSharePoint environment. BUSINESS PROCESS SOLUTIONS 50

Business Process Maturity? 45% 42% 40% 37% 35% 30% 25% 20% 15% 12% 10% 5% 5% 5% 0% Initial Managed Defined Predictable Optimizing BUSINESS PROCESS SOLUTIONS 51

Departmental“No Code” Workflows 37% #SPSurvey BUSINESS PROCESS SOLUTIONS 52

Learn more about our esteemed panel… http://www.bluemetal.com/ http://web.sharepointedutech.com/ http://www.susanhanley.com/ @sadalit @DaveColeman146 @susanhanley BUSINESS PROCESS SOLUTIONS 56

Learn more about BPM / Workflow forSharePoint here…. http://bit.ly/SP_Banking http://bit.ly/SP_Weapon http://bit.ly/SP_LoanProcess BUSINESS PROCESS SOLUTIONS 57

#1 BPM / Workflow Solution for MicrosoftRecognized BPM Market Leader 3100 Customers Globally BUSINESS PROCESS SOLUTIONS 58

Slides Available on SlideShare Now! http://slidesha.re/SP2011survey BUSINESS PROCESS SOLUTIONS 59

Thank You BUSINESS PROCESS SOLUTIONS 60

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Expert Panel Discusses: SharePoint Survey Fall 2011

by OpenText Global 360 on Nov 30, 2011

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Expert Panel Discusses: SharePoint Survey Fall 2011 — Presentation Transcript