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Expert Panel Discusses: SharePoint Survey Fall 2011

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Expert Panel Discusses: SharePoint Survey Fall 2011

  1. 1. How are Business Using SharePoint?Panel discussion on survey results… Dave Coleman Susan Hanley SharePoint Consultant President MSFT SharePoint MVP Susan Hanley LLC SharePointEduTech Ltd. (UK) @susanhanley @DaveColeman146 Derek E. Weeks Sadalit Van Buren Sr. Director, Product Marketing Sr. Software Engineer OpenText Business Process Solutions MSFT Certified IT Professional @weekstweets BlueMetal Architects @sadalit BUSINESS PROCESS SOLUTIONS 1
  2. 2. Survey Results:How Are BusinessesUsing SharePoint?Survey – Fall 2011 BUSINESS PROCESS SOLUTIONS 2
  3. 3. This is our 3rd survey… August 2010 January 2011 Oct 2011 Download the previous semi- annual survey results at: http://bit.ly/SP_SurveyHistory BUSINESS PROCESS SOLUTIONS 3
  4. 4. 2100+ participants. Thank You. BUSINESS PROCESS SOLUTIONS 4
  5. 5. It’s Not the Stats that Count #SPSurvey BUSINESS PROCESS SOLUTIONS 5
  6. 6. Your primary role with SharePoint?Developer End User IT Pro SharePoint Other Analyst 18% 11% 37% 34% 10% BUSINESS PROCESS SOLUTIONS 6
  7. 7. Survey Demographics Industry Organization Size % Consumer PackagedLess than 100 19.8% Goods or Retail100 to 499 19.3% Software Utilities 4% Energy 2%500 to 999 10.1% Development 5% 11% Education1,000 to 4999 20.9% 6%5,000 to 9,999 8.7% Public Sector (state, local or Financial10,000 or greater 21.2% federal Services / government) Banking 15% 8% Healthcare Region 10% APAC 9% Manufacturing (discrete or IT Services / Insurance process) Consulting 6% EMEA 11% 22% 24% Americas 67% BUSINESS PROCESS SOLUTIONS 7
  8. 8. Next Question:First Question: Versions BUSINESS PROCESS SOLUTIONS 8
  9. 9. QuestionAre you currently using orconsidering using SharePointwithin your organization? BUSINESS PROCESS SOLUTIONS 9
  10. 10. What is primary platform? 81% 49% 43% 43% 43% Aug-10 Jan-11 Oct-11 8% SharePoint 2007 SharePoint 2010 BUSINESS PROCESS SOLUTIONS 10
  11. 11. SP2010 deploymentsoutpace SP2007. #SPSurvey BUSINESS PROCESS SOLUTIONS 11
  12. 12. Next Question: Capability BUSINESS PROCESS SOLUTIONS 12
  13. 13. QuestionHow are you currently using, orplan to use, your SharePointinvestment? BUSINESS PROCESS SOLUTIONS 13
  14. 14. Using or plan to use SharePoint for? Platform for custom applications 46% Business intelligence / dashboards 48% Social, community, collaboration 53% Business process management 54% Workflow 67% Portal, communication & web content 78% management Enterprise content management 61% Content repository only 31% 0% 20% 40% 60% 80% BUSINESS PROCESS SOLUTIONS 14
  15. 15. Next Question: Challenges BUSINESS PROCESS SOLUTIONS 15
  16. 16. QuestionWhat do you believe is the mostchallenging issue with yourSharePoint implementation? BUSINESS PROCESS SOLUTIONS 16
  17. 17. Most Challenging? Strategy 18% Adoption / Training 25% Governance 13%Integration / Customization 8% Dev Time 12% User Interface 9% 0% 5% 10% 15% 20% 25% BUSINESS PROCESS SOLUTIONS 17
  18. 18. #SPSurvey Why is end user adoption so challenging? BUSINESS PROCESS SOLUTIONS 18
  19. 19. #SPSurveyDo you need abusinessstrategy? BUSINESS PROCESS SOLUTIONS 19
  20. 20. Next Question: Training BUSINESS PROCESS SOLUTIONS 20
  21. 21. QuestionRate the end user satisfactionwith your SharePoint trainingprograms BUSINESS PROCESS SOLUTIONS 21
  22. 22. Training? 50% 45% 44% 40% 37% 35% 30% 25% 20% 15% 13% 10% 6% 5% 0% We dont have a training Not satisfied Content/Comfortable Very Satisfied program BUSINESS PROCESS SOLUTIONS 22
  23. 23. “We don’t have a44% training program.” #SPSurvey BUSINESS PROCESS SOLUTIONS 23
  24. 24. Next Question:User Experience BUSINESS PROCESS SOLUTIONS 24
  25. 25. QuestionWhich statement best representsyour opinion of the SharePointuser application experience? BUSINESS PROCESS SOLUTIONS 25
  26. 26. The user application experience? Inadequate - no time/resources to Not Important improve 1% 5% Great - no improvement Inadequate/Need needed 3rd Party 15% 16% Somewhat Adequate - Requires In-house design 63% BUSINESS PROCESS SOLUTIONS 26
  27. 27. #SPSurvey Great User 15% Experience Somewhat Adequate63% User Experience BUSINESS PROCESS SOLUTIONS 27
  28. 28. Next Question: Applications BUSINESS PROCESS SOLUTIONS 28
  29. 29. QuestionWhich of the following types ofadd-on package or system are youusing / planning to use with yourSharePoint implementation? BUSINESS PROCESS SOLUTIONS 29
  30. 30. Add-on apps for SharePoint?Top 6 answers… Workflow/BPM 43% Search/Analytics 30% Back-up support 30% Data migration tools 26% Security and rights management 24% Archiving (long-term retention of… 18% 0% 10% 20% 30% 40% 50% BUSINESS PROCESS SOLUTIONS 30
  31. 31. #1 Workflow / BPM #T2 Search / Analytics #T2 Backup Support Move Find Save it. it. it. #SPSurvey BUSINESS PROCESS SOLUTIONS 31
  32. 32. Next Question: Cloud BUSINESS PROCESS SOLUTIONS 32
  33. 33. QuestionDo you have any plans thatinclude SharePoint in thecloud? BUSINESS PROCESS SOLUTIONS 33
  34. 34. SharePoint in the Cloud 70% 65% 60% 50% 40% 30% 20% 15% 10% 7% 8% 5% 4% 0% No Plans Considering Already using Considering Already using Considering Office365 with Office365 with hosted hosted other Cloud SharePoint SharePoint SharePoint SharePoint solutions offering offering BUSINESS PROCESS SOLUTIONS 34
  35. 35. #SPSurvey35%Considering or usingOffice 365 or hostedSharePoint BUSINESS PROCESS SOLUTIONS 35
  36. 36. QuestionOf the documents stored andmanaged within your SharePointrepository, what percentage areused or accessed as part of abroader mission-critical businessprocess? BUSINESS PROCESS SOLUTIONS 37
  37. 37. Mission-Critical Documents in SharePoint? Aug-10 Jan-11 Sept-11 None = 11% 8% 14% 1-25% = 38% 33% 42% 25-50% = 24% 27% 22% 50-75% = 18% 23% 14% 75-100% = 9% 10% 9% BUSINESS PROCESS SOLUTIONS 38
  38. 38. 23% say over halfthe documents in SharePoint are mission critical#SPSurvey BUSINESS PROCESS SOLUTIONS 39
  39. 39. Strategic value of SharePoint content Need for SharePoint business strategy?#spc11 BUSINESS PROCESS SOLUTIONS 40
  40. 40. Next Question: Data Access BUSINESS PROCESS SOLUTIONS 41
  41. 41. QuestionHow do you expose legacy orother application data to yourSharePoint users? BUSINESS PROCESS SOLUTIONS 42
  42. 42. Exposing legacy or other applic data? Access data through a separate native legacy/application interface 18% SharePoint Data is integrated into a different system and pulled by users from that system 9% Some legacy data is accessed through SharePoint 34% Access all legacy and new data through a single, integrated user interface within… 7% External data is currently not available 28% Other 3% 0% 5% 10% 15% 20% 25% 30% 35% BUSINESS PROCESS SOLUTIONS 43
  43. 43. Access to all or somelegacy data throughSharePoint35% #SPSurvey BUSINESS PROCESS SOLUTIONS 44
  44. 44. Next Question:Most Beneficial BUSINESS PROCESS SOLUTIONS 45
  45. 45. QuestionWhich capability withinSharePoint 2010 do you believehas been / will be the mostbeneficial? BUSINESS PROCESS SOLUTIONS 46
  46. 46. Most beneficial capability? Better support for standards 5% Enhanced scalability and storage 7%Improved content search and navigation across site collection boundaries 20% Improved business to IT collaboration with 9% SharePoint Designer 2010 and Visual Studio 2010 Improved workflow design and deployment 17% Simplify line-of-business application or proprietary 12% system integration New and improved application development experience 17% Enhanced social computing tools 13% 0.0% 10.0% 20.0% 30.0% BUSINESS PROCESS SOLUTIONS 47
  47. 47. #1 Content Search #T2 Workflow Design #T2 App Development Find Move Create it. it. it. #SPSurvey BUSINESS PROCESS SOLUTIONS 48
  48. 48. Next Question:Process Maturity BUSINESS PROCESS SOLUTIONS 49
  49. 49. QuestionDescribe the level of businessprocess maturity within yourSharePoint environment. BUSINESS PROCESS SOLUTIONS 50
  50. 50. Business Process Maturity? 45% 42% 40% 37% 35% 30% 25% 20% 15% 12% 10% 5% 5% 5% 0% Initial Managed Defined Predictable Optimizing BUSINESS PROCESS SOLUTIONS 51
  51. 51. Departmental“No Code” Workflows 37% #SPSurvey BUSINESS PROCESS SOLUTIONS 52
  52. 52. Learn more about our esteemed panel… http://www.bluemetal.com/ http://web.sharepointedutech.com/ http://www.susanhanley.com/ @sadalit @DaveColeman146 @susanhanley BUSINESS PROCESS SOLUTIONS 56
  53. 53. Learn more about BPM / Workflow forSharePoint here…. http://bit.ly/SP_Banking http://bit.ly/SP_Weapon http://bit.ly/SP_LoanProcess BUSINESS PROCESS SOLUTIONS 57
  54. 54. #1 BPM / Workflow Solution for MicrosoftRecognized BPM Market Leader 3100 Customers Globally BUSINESS PROCESS SOLUTIONS 58
  55. 55. Slides Available on SlideShare Now! http://slidesha.re/SP2011survey BUSINESS PROCESS SOLUTIONS 59
  56. 56. Thank You BUSINESS PROCESS SOLUTIONS 60

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