1. Os negócios na Era Facebook Preparing for a New Kind of Customer Relationship Clara Shih CEO of Hearsay and Author of The Facebook Era 18 August 2010
20. The Facebook Era 2nd Edition:Coming next week Featured in the New York Times Used as textbook at Harvard Business School http://tinyurl.com/facebookera2
21. Please stay in touch Clara Shih CEO of Hearsay clara@hearsaylabs.com http://facebook.com/thefacebookera