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C R E A T I N G I N N O V A T I V E
I N T E R F A C E S U S I N G
D E S I G N T H I N K I N G
Demian Borba
Design Thinker, Developer Evangelist
@demianborba
• Graduated in Industrial Design (CEFET-PR)
• Graduated in Computer Science (UFAL)
• Crazy about Design, UX, Business and Technology
• Former Professor at University of California San Diego (UCSD)
• Working with Interactive Media for over 15 years
• Founder of Action Creations, interactive agency in California
• Developer Evangelist, 90% #upintheair (Americas+Asia+Europe)
• Created the Tech Centers in Universities
• Created the project Design Thinking Now
A B O U T
M E
dborba.com html5test.com
www.phonegapbootcamp.io
D E S I G N
T H I N K I N G
Experience Design Thinking in 20 hours and
learn how to bring innovation to your company.
A M A Z I N G U X
F I C T I O N
R E A L I T Y
H O W C A N W E
I N N O V A T E ?
I N N O V A T I O N
TECHNOLOGY R&D
(PRODUCTS, PROCESSES)
INNOVATION
FUNNEL
INNOVATION
MANAGEMENT
PROBLEM
SOLVING
SUGGESTIONS
CONTINUOUS
IMPROVEMENT
W A T E R F A L L
REQUIREMENTS
DESIGN
IMPLEMENTATION
VERIFICATION
MAINTENANCE
?
S C R U M ?
D E S I G N
T H I N K I N G
E N D R E S U L T
V I A B I L I T Y
Capable of becoming actual, useful, practicable
Business
D E S I R A B I L I T Y
The quality of being desirable
Human Values
F E A S I B I L I T Y
The state or degree of being easily or conveniently done
Technology
T E A M
Science!
Medicine!
Engineering!
Administration!
Design!
...
C H A L L E N G E
Desenvolver uma embalagem que crie
uma excelente experiência para
o consumidor das películas ToNails.
D E S I G N
E M P A T H Y
OBSERVE
INTERVIEW
EXPERIENCE
E X T R E M E
U S E R S
Source: Design Thinking Bootcamp (IntoActions 2013)
Source: Design Thinking Bootcamp (IntoActions 2013)
C U R I O U S
K I D
D E F I N E
PoV = persona + need + insight
I N N O V A T I O N
TECHNOLOGY R&D
(PRODUCTS, PROCESSES)
INNOVATION
FUNNEL
INNOVATION
MANAGEMENT
PROBLEM
SOLVING
SUGGESTIONS
CONTINUOUS
IMPROVEMENT
H U M A N C E N T E R E D
D E S I G N
PROBLEM
DEFINITION
TONS OF INNOVATION
OPPORTUNITIES
PROBLEM
SOLVING
COMPETITIVE
ADVANTAGE
+ =
INNOVATION STARTS AND ENDS WITH PEOPLE
PoV = user + needs + insight
Design Thinking is more PROBLEM FINDING than PROBLEM SOLVING
N E E D S I N S I G H T S+
Needs + Insights = Meaningful Challenge
[ persona ] needs [ need ]
because [ insight ]
PERSONA + NEED + INSIGHT
emotions
depth
surprise
interview findings
observations
contradictions
can be used in the solution
F O R M U L A
I D E A T E
QUANTITY, not quality
P R O T O T Y P E
“Fail often to succeed sooner.” - IDEO
time spent on a project
costformistakes/changes
PROTOTYPE
fail & learn here
TOO LATE
EXTREME PROTOTYPING
T E S T
T E S T
LET PEOPLE USE YOUR PROTOTYPES
EXPERIMENT TO FIND BALANCE
OBSERVE THE EXPERIENCE (FILM IT)
SHORT VIDEO DEMOS
CONNECT WITH YOUR USERS
DON’T FALL IN LOVE WITH IDEAS
T R U S T
T H E
P R O C E S S
T R U S T
T H E
P R O C E S S
#1
INTRO
#2
#3
#4
#5
#6
www.designthinkingnow.com
W H A T A R E Y O U
W A I T I N G F O R ?
M U I T O
O B R I G A D O
Demian Borba
Design Thinker, Developer Evangelist
@demianborba

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Creating Innovative Interfaces using Design Thinking

  • 1. C R E A T I N G I N N O V A T I V E I N T E R F A C E S U S I N G D E S I G N T H I N K I N G Demian Borba Design Thinker, Developer Evangelist @demianborba
  • 2. • Graduated in Industrial Design (CEFET-PR) • Graduated in Computer Science (UFAL) • Crazy about Design, UX, Business and Technology • Former Professor at University of California San Diego (UCSD) • Working with Interactive Media for over 15 years • Founder of Action Creations, interactive agency in California • Developer Evangelist, 90% #upintheair (Americas+Asia+Europe) • Created the Tech Centers in Universities • Created the project Design Thinking Now A B O U T M E
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  • 6. D E S I G N T H I N K I N G
  • 7. Experience Design Thinking in 20 hours and learn how to bring innovation to your company.
  • 8. A M A Z I N G U X F I C T I O N
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  • 13. R E A L I T Y
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  • 20. H O W C A N W E I N N O V A T E ?
  • 21. I N N O V A T I O N TECHNOLOGY R&D (PRODUCTS, PROCESSES) INNOVATION FUNNEL INNOVATION MANAGEMENT PROBLEM SOLVING SUGGESTIONS CONTINUOUS IMPROVEMENT
  • 22. W A T E R F A L L REQUIREMENTS DESIGN IMPLEMENTATION VERIFICATION MAINTENANCE ?
  • 23. S C R U M ?
  • 24. D E S I G N T H I N K I N G
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  • 27. E N D R E S U L T V I A B I L I T Y Capable of becoming actual, useful, practicable Business D E S I R A B I L I T Y The quality of being desirable Human Values F E A S I B I L I T Y The state or degree of being easily or conveniently done Technology
  • 28. T E A M Science! Medicine! Engineering! Administration! Design! ...
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  • 30. C H A L L E N G E Desenvolver uma embalagem que crie uma excelente experiência para o consumidor das películas ToNails. D E S I G N
  • 31. E M P A T H Y
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  • 37. E X T R E M E U S E R S Source: Design Thinking Bootcamp (IntoActions 2013)
  • 38. Source: Design Thinking Bootcamp (IntoActions 2013)
  • 39. C U R I O U S K I D
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  • 43. D E F I N E PoV = persona + need + insight
  • 44. I N N O V A T I O N TECHNOLOGY R&D (PRODUCTS, PROCESSES) INNOVATION FUNNEL INNOVATION MANAGEMENT PROBLEM SOLVING SUGGESTIONS CONTINUOUS IMPROVEMENT
  • 45. H U M A N C E N T E R E D D E S I G N PROBLEM DEFINITION TONS OF INNOVATION OPPORTUNITIES PROBLEM SOLVING COMPETITIVE ADVANTAGE + = INNOVATION STARTS AND ENDS WITH PEOPLE PoV = user + needs + insight
  • 46. Design Thinking is more PROBLEM FINDING than PROBLEM SOLVING N E E D S I N S I G H T S+ Needs + Insights = Meaningful Challenge
  • 47. [ persona ] needs [ need ] because [ insight ] PERSONA + NEED + INSIGHT emotions depth surprise interview findings observations contradictions can be used in the solution F O R M U L A
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  • 52. I D E A T E QUANTITY, not quality
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  • 58. P R O T O T Y P E “Fail often to succeed sooner.” - IDEO
  • 59. time spent on a project costformistakes/changes PROTOTYPE fail & learn here TOO LATE
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  • 67. T E S T
  • 68. T E S T LET PEOPLE USE YOUR PROTOTYPES EXPERIMENT TO FIND BALANCE OBSERVE THE EXPERIENCE (FILM IT) SHORT VIDEO DEMOS CONNECT WITH YOUR USERS DON’T FALL IN LOVE WITH IDEAS
  • 69. T R U S T T H E P R O C E S S
  • 70. T R U S T T H E P R O C E S S
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  • 78. W H A T A R E Y O U W A I T I N G F O R ?
  • 79. M U I T O O B R I G A D O Demian Borba Design Thinker, Developer Evangelist @demianborba