This document discusses providing in-office support experiences for off-campus students through virtual technologies. It notes that 75% of college students commute and juggle other responsibilities while 47% dropout. A new virtual platform called Cranium Cafe aims to replicate on-campus meetings for off-campus students by allowing them to directly access advisors and tutors without downloads or special logins. This could help reduce dropout rates by increasing face-to-face support for students who cannot physically visit campus offices.

1. IN-OFFICE EXPERIENCE
FOR OFF-CAMPUS
STUDENTS.

2. Mission Statement:
Democratize student support
regardless of ability or location.

3. Marquee Schools

4. Student Services is
a$47.5 Billion
Market.
Source: National Center for Education Statistic
& The Delta Project

5. 21 Million College
Students in the US.
Source: National Center for Education Statistic
& The Delta Project

6. GROWTH IN ONLINE
COURSES
100 %
93%
7%
70%
30%
55%
45%
Source: GSV Advisors, 2012
2015E201220021995
OnlineTraditional

7. 75% Of students commute and
juggle families, school, and jobs.
75%
Source: Complete College America

8. Source: The National Student Clearinghouse
47% of students dropout.
47% dropout
53% graduate

9. U.S. EdTech investment in
2014 hit at a record $1.86B.
Source: New York Times; Jan. 2015

10. ONLINE CLASSROOM
TECHNOLOGIES
LMS(Learning Management System)
Canvas
Blackboard
Moodle
VIRTUAL
Adobe Connect
Blackboard Collaborate
Big Blue Button

11. STUDENT SERVICES
TECHNOLOGIES
SIS(Student Information System)
Hobsons
Pearsons
Kaplan
VIRTUAL
Cranium Cafe
(currently the only product within this market)

12. Skype — Not FERPA
Chat Apps — Call Center
Adobe Connect — Classroom
Cranium Cafe — Student Services
Competing Technologies

13. • No Circles / Address Books
• No Special IDs or Logins
• No Downloads or Installations

14. • Customized to Each Faculty Member
• Replicates On-Campus Meetings
• Offers Students Immediate Help
• Reduces Emails/Phone Messages
• Increases Face-to-Face
• FERPA & ADA Compliant
• Analytics & Reports

15. REMEMBER YOUR
ACADEMIC ADVISOR
AND TUTOR?

16. DID YOU KNOCK
ON THEIR DOOR?

17. OFF-CAMPUS
STUDENTS CAN’T
KNOCK ON DOORS.

18. UNTIL NOW.

19. Feel free to “knock” on my door.
I’d love to discuss our market and current clients.