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SOCIAL MEDIA –
Listening, Engag
         ing and
Measuring From
  LIVE BELOW
 For the Connecting Up Not-for-profit
         Social Media Forum
       THE LINE
Live Below the
                  Line 5 days – the
• Feed yourself on $2 a day for
  extreme poverty line in Australia today.

• Gain a deeper understanding of the challenges
  faced by 1.3 billion people across the world.

• Raise funds to support educational
  opportunities for young people overseas.
Three things…
One. Listen, to build relationships and
create “champions”.

Two. Engage, to build an integrated
offline/online community.

Three. Measure, to track engagement
levels along a pathway.
One. Listen, to build relationships and
        create “champions”.
Why LISTEN?

We know our cause or product, so why
listen to what others are talking about?
YOU NEED to
   know your
starting point…
TO BEGIN A
CONVERSATION
      …
CAUSE PART OF
  SOMEONE’s
   IDENTITIY
Two. Engage, to build an integrated
   offline/online community.
Social media is most effective when it
 has a relationship to offline action.

   Move offline, so your online
    community is stronger.
It helps normalise participation.
It helps make your campaign tangible
But at the end of the day, we want more
      than continued engagement.

       We want commitment.
Three. Measure, to track engagement
       levels along a pathway.
A Tiered
PATHWAY…
      Core

      Committed

      Congregation

      Crowd

      Community
STATUS
ACCESS
POWER
STUFF
But, you’ve got to be able to
        measure it.
Redesign engagement levels
                        (based on data about
                       actions and audiences)




                                        Communicate
                                          in order to      Measure
                    Design                 facilitate   where people
 Define how      engagement              people from      are at, and
you currently    levels (based              current     what worked
  segment       on actions and          segments --->     and didn’t
                  audiences)                  new        work to get
                                         engagement      them there.
                                             levels
TO RECAP…
One. Listen, to build relationships and
create “champions”.

Two. Engage, to build an integrated
offline/online community.

Three. Measure, to track engagement
levels along a pathway.
Questions?

 Thanks!

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Melbourne social media forum - The Oaktree Foundation

  • 1. SOCIAL MEDIA – Listening, Engag ing and Measuring From LIVE BELOW For the Connecting Up Not-for-profit Social Media Forum THE LINE
  • 2.
  • 3. Live Below the Line 5 days – the • Feed yourself on $2 a day for extreme poverty line in Australia today. • Gain a deeper understanding of the challenges faced by 1.3 billion people across the world. • Raise funds to support educational opportunities for young people overseas.
  • 4. Three things… One. Listen, to build relationships and create “champions”. Two. Engage, to build an integrated offline/online community. Three. Measure, to track engagement levels along a pathway.
  • 5. One. Listen, to build relationships and create “champions”.
  • 6. Why LISTEN? We know our cause or product, so why listen to what others are talking about?
  • 7. YOU NEED to know your starting point…
  • 8.
  • 10.
  • 11. CAUSE PART OF SOMEONE’s IDENTITIY
  • 12.
  • 13.
  • 14. Two. Engage, to build an integrated offline/online community.
  • 15.
  • 16. Social media is most effective when it has a relationship to offline action. Move offline, so your online community is stronger.
  • 17.
  • 18. It helps normalise participation.
  • 19.
  • 20. It helps make your campaign tangible
  • 21.
  • 22.
  • 23. But at the end of the day, we want more than continued engagement. We want commitment.
  • 24. Three. Measure, to track engagement levels along a pathway.
  • 25. A Tiered PATHWAY… Core Committed Congregation Crowd Community
  • 27.
  • 29.
  • 30. POWER
  • 31.
  • 32. STUFF
  • 33.
  • 34. But, you’ve got to be able to measure it.
  • 35. Redesign engagement levels (based on data about actions and audiences) Communicate in order to Measure Design facilitate where people Define how engagement people from are at, and you currently levels (based current what worked segment on actions and segments ---> and didn’t audiences) new work to get engagement them there. levels
  • 36. TO RECAP… One. Listen, to build relationships and create “champions”. Two. Engage, to build an integrated offline/online community. Three. Measure, to track engagement levels along a pathway.

Editor's Notes

  1. Hands up who’s seen this?But what get’s people to transition?
  2. Get a sneak peak at the 2012 Live Below the Line strategy, join our campaign team for a live web steam. This is borderline exclusive, because it is open to our entire social media audience. Again it’s an Obama style strategy reveal (note that it also creates a sense of community, by referencing the offline).  What this doesn’t do is allocate decision making power to those on ‘the inside’ (our Facebook followers).