Presentation by Ayub Khan, Head of Libraries (Strategy), Warwickshire County Council

1. Project Management – an introduction Ayub Khan – Warwickshire County Council [email_address] National CDG Conference 20 th April 2009 Liverpool University

4. "First we shape our buildings and afterwards our buildings shape us". Winston Churchill 24th November 1951 Improving the Customer Experience

5. Building or Service?

9. “ Enhance the visitor experience by combining innovative technology design with innovative building design whilst meeting the user objectives.”

10. The WOW Factor - Location Cafe Auditorium Exhibition Area Special Multimedia Rooms External Internal Entrance Hall

14. Why? Demand due to external funding/project culture e.g people’s network, NOF digitisation, health initiatives, Libraries Support Research programmes, etc Also management of change in a rapidly changing world requires organisations to continually evolve.

29. Management of risk “ Uncertainty of outcomes whether negative or positive “ Risk analysis Risk Log Risk Management

31. Risk Register Validate concept design once design tam appointed GTMS RRP High Low 15.05.03 Design concept proves to be not technically viable 5.1 Design Investigate costing for temporary location Progress transition planning JD Medium Medium 19.06.03 Library site is brought forward 3.1 Timing Current Action Risk Response & Mitigation Risk Owner Risk Assessment Impact Likelihood Date identified Description of risk Item

32. Risk Analysis You also need to consider : Assumptions – any assumptions which are made at this stage should be clearly expressed as these are, in themselves, elements of risk Dependencies – You should include in your risk analysis any dependencies on external factors over which you have no or limited control Contingency – e.g 10% adding to budget or length of project completion

33. Timeline Jan Feb Mar Apr Mar Jun Jul Aug Sep Oct Nov Dec Task A B C D E F Stage 1 2 3

34. Project Plan Gant Chart ? This includes the work breakdown structures, project estimates and project schedules, who involved etc.

35. Organisational Structure Projects need direction, management, control and communication to be successful. Establishing an effective organisational structure for Project Management is crucial. Project Board Project Director/sponsor Team Manager Project support Project Manager

36. Pressure on the project Cost Quality Time `£1 million and not a penny more’ `must be finished yesterday ’ `State-of-the-Art’

40. Questions ? Next steps…. Comments…