Project Management 101 A Project Management Primer
Introduction and Purpose To educate and inform about project management disciplines, processes, and procedures. To define how PTI views projects. To help improve overall project delivery and efficiency.
What You Will Learn Basic Project Management Concepts. The Project Management Triad Constraints PDCA DMIAC – Quality CMMI The 5 Process Groups. The 9 Knowledge Areas.
Overview Project management is more than just a list of tasks. It‟s more like a puzzle… Understanding what the end result is going to look like. Making sure you have all of the right pieces… …in all of the right places… … at just the right time.
What Is Project Management? Project Management is “a temporary endeavor undertaken to create a unique project, service, or result”. Temporary – It has a set start and finish time. Unique – It is not part of overall day-to-day operations. Purposeful – It has a limited and defined scope to accomplish a very specific task.
Definitions 5 Process Groups The 5 key areas of the overall project management process. 9 Knowledge Areas The 9 specific areas to be managed within a project. Project Management Triad of Constraints A model describing the constraints within a project. PDCA Plan, Do, Check, Act – A process improvement method. DMAIC Define, Measure, Analyze, Improve, Control – A project quality methodology. Scope/Project Scope The work that must be performed to deliver the product, service, or result with specified features and functions.
PDCA PDCA – Plan, Do, Check, Act A four step model for process improvements. Plan – Recognize an Act Plan opportunity and plan a change. Do – Test the change. Check Do Check – Review the test, analyze the results, and identify what you‟ve learned. Act – Take action on what you‟ve learned. If the change doesn‟t work, repeat the cycle.
Project Management Triad of Constraints Three Constraints: You can‟t adjust one without affecting one or both of the other two. Time - The amount of time it takes to perform the Time project. Scope – The amount of work to be performed and deliverables to be provide. Costs Scope Costs – The amount of money it takes to perform the work.
DMAIC DMAIC – Define, Measure, Analyze, Improve, Control Define A Six Sigma model used for reducing defects in project delivery. Control Measure Define – Define the problem. Measure – Measure current performance. Analyze – Analyze the Improve Analyze measurement results. Improve – Develop ways to improve the process. Control – Control the improved process to realize the gains.
CMMI CMMI – Capability Level 5 – Maturity Model Optimizing Integration Level 4 – A process identification Quantitatively Managed and improvement approach that provides Level 3 - Defined essential elements of effective processes which improves overall Level 2 - Managed performance. Level 1 - Initial
The 5 Process Groups 5 Process Groups – Containing a total of 42 processes. The 5 Groups: 1. Initiation 2. Planning 3. Executing 4. Monitoring 5. Closing
Initiation There are two basic tasks in this process group Develop the Project Charter The Project Charter is the document that initiates the project. It‟s the official sign-off from management that the project is live. Identify the Project Stakeholders The Project Stakeholders are internal management personnel with budgetary authority and/or the end customer.
Planning The MOST IMPORTANT Process Group of them ALL! 75% of IT projects fail Primary reason: Poor planning Planning is the only process group that touches all 9 knowledge areas. (More on this later…)
Planning (cont.) – Key Aspects Overall Project Plan Project Scope and Definition Project Activities Project Cost and Budgets Project Quality Human Resources Plan Project Communications Project Risk Management and Mitigation Procurement
Execution Direction and Management Quality Assurance Team Acquisition, Development, and Management Information Distribution Procurement Stakeholder Expectations Work Package Execution
Monitoring Monitoring and Controlling Project Work Scope Verification and Control Scope Change Control Costs Control Schedule Control Quality Control Risk Control
Closing Closing is the most often overlooked aspect of a project. “Just because the „work‟ is done, does not mean the project is done.” Customer Acceptance Post-project/Post-phase Review Documentation of Lessons Learned Communicate Closure Archive Documentation Administrative and Contract Closure
The 9 Knowledge Areas Key management areas that must be handled. Spreads across the 5 process groups. Integration Management Scope Management Time Management Cost Management Quality Management Human Resources Management Communications Management Risk Management Procurement Management
Integration Management Integration management is where the different aspects of the process groups integrate into one another. Key areas include: Developing the project charter Developing the project management plan Directing and managing the project execution Monitoring and controlling project work and performing integrated change controls
Scope Management Scope management seeks to define and control the scope of the project. To keep everyone on the same page with regards to expectations and deliverables. Key areas include: Collection of project requirements Defining the project scope Creating the work breakdown structure Verification of the scope Controlling the scope
Time Management Time management seeks to make sure that the right work is being done in the right way, at the right time, and within the parameters of the project scope. Key areas include: Defining and sequencing the activities to be performed Estimating the resources necessary to carry out the activities Estimating the duration of the activities Developing the overall project schedule Controling the schedule to complete the project on time.
Cost Management Cost management defines and controls the overall project budget. Key areas include: Estimating costs Determining the budget Controlling costs
Quality Management Quality management seeks to determine the acceptable quality standards of the project and it‟s deliverables and to make certain that the work is performed to those standards. Key areas include: Quality planning Quality assurance Quality control
Human Resources Management Human resource management seeks to manage all aspect of human resources for the project. Key areas include: Developing the HR plan Acquiring the project team Developing and training the project team Managing the project team
Communications Management Communications management seeks to determine who information regarding the project is to be communicated and to whom. Key areas include: Stakeholder identification Communications plan Information distribution Stakeholder expectation management Project performance reporting
Risk Management Risk management seeks to identify, analyze, and develop responses for project risks. Key areas include: Risk management plan Risk identification Qualitative Risk Analysis Quantitative Risk Analysis Risk responses Risk monitoring and controlling
Procurement Management Procurement management seeks to acquire all of the necessary materials, services, or results needed from third parties to ensure project success. Key areas include: Procurement planning Procurement conduction Procurement administration Procurement closure
Summary Basic Project Management Concepts. What a project is. The Project Management Triad Constraints PDCA/DMIAC – Quality The 5 Process Groups. The 9 Knowledge Areas.