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Budgets & Risk
How to Estimate with Risk Factors in Mind
July 19, 2018
Brian Lynch
https://www.linkedin.com/in/brian-lynch-product-manager/ 1
Separating Risk Types
Define Scope
Determine
Solutions
Estimate
Resources &
Timing
Set Budget
Project Development
2
Embracing Risk
Budgets
Require
Estimates
3
Embracing Risk
Estimates are a trust exercise.
4
Contingency Budgets
Dealing with unexpected costs.
● Standard Amount: Flat % of Overall Cost
● Risk Management: Calculating Probability by Cost of Impact
● Parameters: Standardized Estimates
● Reference Class Forecasting: Contingency Based on Overages
from Similar Projects
5
Risk Factors: Where Errors Happen
Estimation Risk Factor Assessment
6
Risk Factors: Where Errors Happen
Estimation Risk Factor Assessment
Increased estimate fidelity
7
Risk Factors: Where Errors Happen
Estimation Risk Factor Assessment
Increased estimate fidelity More appropriate contingency levels
8
Separating Risk Types
Define Scope
Determine
Solutions
Estimate
Resources &
Timing
Set Budget
Project Development
9
Separating Risk Types
Define Scope
Determine
Solutions
Estimate
Resources &
Timing
Set Budget
Project Development
● Missed or Poorly Defined Use Cases
(i.e., ‘What’ & ‘Who For’)
● Scope Creep
● “Gold Plating”
10
Separating Risk Types
Poor Scope Definition
Scope Creep
“Gold Plating”
Scope Errors
11
Separating Risk Types
Poor Scope Definition
● Robust Discovery
● Adequate Documentation
Scope Creep
“Gold Plating”
Scope Errors
12
Separating Risk Types
Poor Scope Definition
● Robust Discovery
● Adequate Documentation
Scope Creep ● Strong Project Governance (Internal to External)
● Solid Change Management Processes
“Gold Plating”
Scope Errors
13
Separating Risk Types
Poor Scope Definition
● Robust Discovery
● Adequate Documentation
Scope Creep ● Strong Project Governance (Internal to External)
● Strict Change Management Processes
“Gold Plating” ● Strong Project Governance (Internal to Internal)
Scope Errors
14
Separating Risk Types
Define Scope
Determine
Solutions
Estimate
Resources &
Timing
Set Budget
Project Development
15
Separating Risk Types
Define Scope
Determine
Solutions
Estimate
Resources &
Timing
Set Budget
Project Development
16
So Where Do Errors Happen?
Budgets require solution,
resourcing and timing
choices & estimates.
These are (usually) made in
collaboration with a
manager’s colleagues.
17
So Where Do Errors Happen?
And sometimes, these
decisions are difficult.
18
Identifying Estimation Risks
Define Scope
Determine
Solutions
Estimate
Resources &
Timing
Set Budget
Project Development
● Incorrect Solution Choices
● Incorrect Solution Assumptions
● Inadequate or Incorrect Requirements
● Missed Dependencies (System Interactions)
● Missed Compliancies
19
Mitigating Estimation Risks
Incorrect Solution Choices
Incorrect Solution Assumptions
Inadequate or Incorrect
Requirements
Missed Dependencies (System
Interactions)
Missed Compliancies
‘Estimation’ Errors
20
Mitigating Estimation Risks
Incorrect Solution Choices
Besides “Best Efforts”, there is
no blanket mitigation
Incorrect Solution Assumptions
Inadequate or Incorrect
Requirements
Missed Dependencies (System
Interactions)
Missed Compliancies
‘Estimation’ Errors
21
Mitigating Estimation Risks
Incorrect Solution Choices
Besides “Best Efforts”, there is
no blanket mitigation
Incorrect Solution Assumptions
Inadequate or Incorrect
Requirements
Missed Dependencies (System
Interactions)
Missed Compliancies
‘Estimation’ Errors
22
Estimation Risk Factors
3
Underlying
Error
Factors
23
Estimation Risk Factors
3
Underlying
Error
Factors
● Complexity
24
Estimation Risk Factors
3
Underlying
Error
Factors
● Complexity
● Magnitude
25
Estimation Risk Factors
3
Underlying
Error
Factors
● Complexity
● Magnitude
● Novelty
26
Underlying Error Factors
● Complexity
● Magnitude
● Novelty
● Incorrect Solution Choices
● Missed Compliancies
● Missed Dependencies
(System Interactions)
● Inadequate or Incorrect
Requirements
● Incorrect Solution
Assumptions
27
Risk Scale
Lesser Novelty
Greater Novelty
Decreasing
Complexity x Magnitude
Increasing
Complexity x Magnitude
Lower Risk
Higher Risk
28
Risk Scale
Lesser Novelty
Greater Novelty
Decreasing
Complexity x Magnitude
Increasing
Complexity x Magnitude
Zero
10
29
Evaluating Risk Sources
30
Evaluating Risk Sources
31
Evaluating Risk Sources
● Incorrect Solution Choices
● Incorrect Solution Assumptions
● Inadequate or Incorrect Requirements
● Missed Dependencies (System Interactions)
● Missed Compliancies
Possible ‘Estimation’ Errors
32
Evaluating Risk Sources
Meant to Capture Complexity,
Magnitude & Novelty
33
Evaluating Risk Sources
- None
34
Evaluating Risk Sources
- None
35
Evaluating Risk Sources
- None
36
Evaluating Risk Sources
- None
37
Evaluating Risk Sources
- None
38
Evaluating Risk Sources
- None
39
Evaluating Risk Sources
None
40
How to Embrace Risk and Budget Better
And then what…?
● Use to as basis to calculate probability/impact
as part of contingency calculation.
● Use to determine contingency amount based
on standard scale of Risk Score to $.
● Use as a ‘multiplier’ for the resource amounts
(i.e., ‘hard bake’ contingency into each
resource estimate).
● Develop mitigation/avoidance strategies for
any components with Risk Score above
certain amount.
Applying the Risk Score
41
How to Embrace Risk and Budget Better
This process is as much about avoiding the need for
contingency as calculating it.
42
How to Embrace Risk and Budget Better
Thank You!
43

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Evaluating Risk in IT Resource & Budget Estimates

Editor's Notes

  1. The usual process that might include Discovery, on the road to a prelim budget (e.g., for an SOW or resource estimates)
  2. Story about generating Padworx project budgets for app development: Tod Factor
  3. Trusting that those giving the estimates are accurate, and that the estimate itself won’t be derailed by something. This is why we have contingency
  4. The classic ways of determining contingency in budgeting
  5. What if we were to evaluate the underlying risk factors of specific projects, and calculate contingency based on those.
  6. What if the estimation process itself provided inherently more accurate estimates?
  7. And if that process allowed us to calculate more appropriate contingency levels (without having to calculate probability and impact)
  8. Here is that project dev process again
  9. First off, contingency is not about covering errors in the development or management of Scope. But let’s take a quick review of how those issues are handled by best practice
  10. While ‘Scope’ issues are risks that creep in on a project from the outside, Estimate and Solution Choice issues are ‘Embedded or Specific Risks’
  11. Who has ever faced these kind of issues? Unfortunately, they often fall on the team delivering the product, since they exist within the agreed scope (hence the need for contingency)
  12. Well, is there a set of mitigations we can apply (like we did for scope creation and management?)
  13. Not really. Because you can’t manage yourself out of an estimation or solutioning error.
  14. These are ‘foundational’ errors that no one intended and the best mitigation is to avoid them in the first place and/or provide contingency that will allow you to address them.
  15. The good news is that there are 3 common underlying factors for most of these issues.
  16. Any one of these factors can cause any one of the example issues
  17. AND, these 3 factors can be viewed on a matrix that depicts low to high risk in any project
  18. That can actually be quantified (though not as an actual measurement)
  19. So, an example project