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QUANTITATIVE
ANALYSIS IN
MANAGEMENT
DECISIONS
Dr. B Dayal
Mobile No. 0941962113
Email ID: i_dayal77@yahoo.com
1
COPYRIGHT NOTICE
2
THIS MOTION PICTURE IS PROTECTED UNDER INTERNATIONAL LAWS
AND ITS UNAUTHORIZED DUPLICATION, EXHIBITION, DISTRIBUTION
OR USE MAY RESULT IN CIVIL LIABILITIES AND
CRIMINAL PROSECUTION, PEOPLE APPEARING IN THIS MOTION
PICTURE HAVE GIVEN THEIR CONSENT AND DO SO TO YARDSTICK
INTERNATIONAL PLC ONLY.
Copyright © 2021
Yardstick International College
CHAPTER
ONE
Overview
3
Chapter:1
Overview of quantitative
analysis
 Introduction
 Definition
 Types of quantitative analysis
 Components of quantitative analysis
 Characteristics of quantitative analysis
 Classification of Quantitative analysis
 Functions of quantitative analysis
 Uses of quantitative analysis
 Limitations of quantitative analysis
 Computers in quantitative analysis
INTRODUCTION
Managers as decision makers:
• Issues:
 How much to produce
 What prices to charge
 How many staff to employ
 Whether to invest in new capital equipment
 whether to fund a new marketing initiative
 whether to introduce a new range of products
 whether to employ an innovative method of production.
Decisions in the Management
Functions
Decision Making
 Decision
○ Adhoke Decision
○ Intuitive Decision
○ Decisions based on Quantitative analysis
Decision Making
 Decision
 Adhoke Decision
• Based on:
• No basis
• No logic
• No facts and figures
• Result: Maximum chances of failing
○ Intuitive Decision
• Based on Intuition
• Result: Good chances of being unsuccessful.
○ Decisions based on Quantitative analysis
• Maximum chances of success
intuitive decision making
4–9
Decision Making
 Decision
○ Decision making is a process of identifying a set of
feasible alternatives and from these selecting the
best course of action. It is a technique used to find a
solution to solve problem
○ The Definition
“The process of identifying and selecting a course of
action to solve a specific problem”.
-James
Stoner
“A decision is a course of action which is consciously
chosen for achieving a desired result.”
-Haynes and
PROBLEMS IN DECISION MAKING
 Failure to define the problem
 Failure to understand the problem
 Complexity of problem:
 False information:
 Unable to find alternatives
 Obligations of decision maker
 Decisions influenced by others
4–11
Decision Making Process
 Identifying a problem
 Identify decision criteria
 Collect data pertaining to the problem.
 Developing, analyzing, and selecting an alternative
 Implementing the selected alternative.
 Evaluating the decision’s effectiveness.
The Decision-Making Process
Step 1: Identifying the
Problem
 Problem
○ A discrepancy between an existing and desired
state of affairs.
 Characteristics of Problems
○ A problem becomes a problem when a manager
becomes aware of it.
○ There is pressure to solve the problem.
○ The manager must have the authority, information,
or resources needed to solve the problem.
Step 2: Identifying Decision Criteria
 Decision criteria are factors relevant to resolve
the problem:
○ Costs that will be incurred (investments required)
○ Risks likely to be encountered (chance of failure)
○ Outcomes that are desired (growth of the firm)
Step 3: Allocating Weights to
the Criteria
● Decision criteria are not of equal importance:
● Assigning a weight to each item
● Places the items in the correct priority order of their importance.
Criteria and Weight in Car-Buying
Decision
(Scale of 1 to 10)
4–17
CRITERION WEIGHT
Price 10
Interior comfort 8
Durability 5
Repair record 5
Performance 3
Handling 1
Step 4: Developing Alternatives
● Identifying viable alternatives
○ Alternatives are listed (without evaluation) that can resolve the problem.
Step 5: Analyzing Alternatives
○ Appraising each alternative’s strengths and weaknesses
○ An alternative’s appraisal is based on its ability to resolve the issues identified
in steps 2 and 3.
Assessed Values of Laptop
Computers Using Decision
Criteria
6–19
Step 6: Selecting an
Alternative
 Choosing the best alternative
○ The alternative with the highest total weight is chosen.
Step 7: Implementing the
Alternative
 Putting the chosen alternative into action.
 Conveying the decision to and gaining commitment from those who will
carry out the decision.
6–20
Step 8: Evaluating the
Decision’s Effectiveness
 The soundness of the decision is judged by its outcomes.
○ How effectively was the problem resolved by outcomes resulting from the
chosen alternatives?
○ If the problem was not resolved, what went wrong?
6–21
INTRODUCTION
DEFINITION OF QUANTITATIVE ANALYSIS
 In its plural form, quantitative analysis stands for numerical
facts ( facts expressed in numbers) pertaining to a collection of
objects.
 In its singular form, it stands for the science of collection,
organization & interpretation of numerical facts.
 ‘The science of estimates & probabilities’. -
Boddington
 ‘Science of collection, presentation, analysis & interpretation of
numerical data.’ - Croxton
& Cowden
 ‘Quantitative analysis may be defined as an aggregate of facts
affected to a marked extent by multiplicity of causes,
numerically expressed, enumerated or estimated according to
reasonable standards of accuracy, collected in a systematic
manner for a pre-determined purpose & placed in relation to
each other.’
Types of Quantitative Analysis
QUANTITATIVE
ANALYSIS
DESCRIPTIVE
ANALYSIS
INFERENTIAL
ANALYSIS
COLLECTING
ORGANISING
SUMMERISING
PRESENTING DATA
MAKING INFERENCE
HYPOTHESIS TESTING
DETERMINING RELATIONSHIPS
MAKING PREDICTIONS
COMPONENTS OF
QUANTITATIVE ANALYSIS
- croxton & cowden
COLLECTION OF
DATA
PRESENTATION
OF DATA
ANALYSIS
OF DATA
INTERPRETATION
OF DATA
CHARACTERISTICS OF
QUANTITATIVE ANALYSIS
 Quantitative analysis is an aggregate of facts.
 Affected to a marked extent by multiplicity of causes.
 Numerically expressed.
 Enumerated or expressed to reasonable standards of accuracy
depending on the end use.
 Collected, mathematical modelled and interpreted in a
systematic manner.
 Related data are collected for a pre-determined purpose.
 Data are placed in relation to each other
FUNCTIONS OF QUANTITATIVE
ANALYSIS
 Simplifies mass data.
 Makes comparison easier.
 Brings out hidden relations between variables.
 Reduces bulk of data.
 Decision making process is eased. Adds precision to thinking.
 Guides policy formulation & aids planning.
 Brings out or indicates trends & tendencies.
 Aids studying relationship between different factors. Relation
between production & prices.
 To provide tools for scientific research
 To help in choosing an optimal strategy
 To enable in proper deployment of resources
 To help in minimizing costs
 To help in minimizing the total processing time required for
performing a set of jobs
USES OF QUANTITATIVE ANALYSIS
 Business and Industry.
 linear programming: Used for optimal allocation of scarce
resources in the problem of determining product mix
 Inventory control model: Useful in deciding when and how
much items are to be purchased
 CPM, and PERT: Helps in determining the earliest and the
latest times for the events and activities of a project. This helps
the management in proper deployment of resources.
 Decision tree analysis and simulation technique: help the
management in taking the best possible course of action under
the conditions of risks and uncertainty.
 Queuing theory: Used to minimize the cost of waiting and
servicing of the customers in queues.
 Replacement theory: Helps to determine the most economic
replacement policy regarding replacement of equipment.
A BAR DIAGRAM
0
10
20
30
40
50
60
70
80
90
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
East
West
North
SOUTH
PIE CHART
Classification of Quantitative
Techniques
 Mathematical Quantitative Techniques
 Statistical Quantitative Techniques
 Programming Quantitative Techniques
 Mathematical Quantitative Techniques:
 Permutations and Combination
 Set Theory
 Matrix Algebra:
 Determinants:
 Differentiation:
 Integration
 Differential Equation:
Classification of Quantitative
Techniques
 Statistical Quantitative Techniques: Statistical techniques
involve:
 Collection of data:
 Measures of Central tendency, dispersion, skewness and
Kurtosis
 Correlation and Regression Analysis
 Index Numbers:
 Time series Analysis:
 Interpolation and Extrapolation:
 Statistical Quality Control
 Ratio Analysis:
 Probability Theory:
 Testing of Hypothesis
Classification of Quantitative
Techniques
 Programming Techniques: Programming techniques involve:
 Linear Programming:
 Queuing Theory:
 Game Theory:
 Decision Theory:
 Inventory Theory:
 Net work programming:
 Simulation:
 Replacement Theory:
 Non Linear Programming:
 Sequencing:
 Branch and Bound Technique
LIMITATIONS OF QUANTITATIVE
ANALYSIS
 Does not deal with qualitative data. Only with quantitative
data.
 Cannot deal with an individual fact. Can apply to aggregate of facts.
 Quantitative conclusions/inferences are not exact. They are
probabilistic/ true only on an average.
 Quantitative techniques involves mathematical models,
equations and other mathematical expressions
 Quantitative techniques are based on number of assumptions.
Therefore, due care must be ensured while using quantitative
techniques, otherwise it will lead to wrong conclusions.
 Quantitative techniques are very expensive.
 Quantitative techniques do not take into consideration
intangible facts like skill, attitude etc.
 Quantitative techniques are only tools for analysis and
decision-making. They are not decisions itself.
COMPUTERS & QUANTITATIVE
ANALYSIS
 When collected data are small, the analysis and interpretation
can be done without much difficulty. But when a huge amount
of data, the process of analysis and interpretation will be
difficult.
 With the advent of computers a lot of statistical programs are
available in the market. They help us in summarizing,
presenting & analyzing the mass data in a short time. Some of
them are:
 Mminitab
 SPSS
 Texto
 Contexto
 Excel
 E-view
 MS project
Discussion Questions
● Download the software SPSS and discuss its utility in
decision making.
● Discuss a case where your superior has taken an
adhoke decision and it failed. How he could have
utilised quantitative analysis?
● Discuss few areas of O.R. applications in your
organization or organization you are familiar with.
QA_Chapter_01_Dr_B_Dayal_Overview.pptx
QA_Chapter_01_Dr_B_Dayal_Overview.pptx
QA_Chapter_01_Dr_B_Dayal_Overview.pptx

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QA_Chapter_01_Dr_B_Dayal_Overview.pptx

  • 1. QUANTITATIVE ANALYSIS IN MANAGEMENT DECISIONS Dr. B Dayal Mobile No. 0941962113 Email ID: i_dayal77@yahoo.com 1
  • 2. COPYRIGHT NOTICE 2 THIS MOTION PICTURE IS PROTECTED UNDER INTERNATIONAL LAWS AND ITS UNAUTHORIZED DUPLICATION, EXHIBITION, DISTRIBUTION OR USE MAY RESULT IN CIVIL LIABILITIES AND CRIMINAL PROSECUTION, PEOPLE APPEARING IN THIS MOTION PICTURE HAVE GIVEN THEIR CONSENT AND DO SO TO YARDSTICK INTERNATIONAL PLC ONLY. Copyright © 2021 Yardstick International College
  • 4. Chapter:1 Overview of quantitative analysis  Introduction  Definition  Types of quantitative analysis  Components of quantitative analysis  Characteristics of quantitative analysis  Classification of Quantitative analysis  Functions of quantitative analysis  Uses of quantitative analysis  Limitations of quantitative analysis  Computers in quantitative analysis
  • 5. INTRODUCTION Managers as decision makers: • Issues:  How much to produce  What prices to charge  How many staff to employ  Whether to invest in new capital equipment  whether to fund a new marketing initiative  whether to introduce a new range of products  whether to employ an innovative method of production.
  • 6. Decisions in the Management Functions
  • 7. Decision Making  Decision ○ Adhoke Decision ○ Intuitive Decision ○ Decisions based on Quantitative analysis
  • 8. Decision Making  Decision  Adhoke Decision • Based on: • No basis • No logic • No facts and figures • Result: Maximum chances of failing ○ Intuitive Decision • Based on Intuition • Result: Good chances of being unsuccessful. ○ Decisions based on Quantitative analysis • Maximum chances of success
  • 10. Decision Making  Decision ○ Decision making is a process of identifying a set of feasible alternatives and from these selecting the best course of action. It is a technique used to find a solution to solve problem ○ The Definition “The process of identifying and selecting a course of action to solve a specific problem”. -James Stoner “A decision is a course of action which is consciously chosen for achieving a desired result.” -Haynes and
  • 11. PROBLEMS IN DECISION MAKING  Failure to define the problem  Failure to understand the problem  Complexity of problem:  False information:  Unable to find alternatives  Obligations of decision maker  Decisions influenced by others 4–11
  • 12. Decision Making Process  Identifying a problem  Identify decision criteria  Collect data pertaining to the problem.  Developing, analyzing, and selecting an alternative  Implementing the selected alternative.  Evaluating the decision’s effectiveness.
  • 14. Step 1: Identifying the Problem  Problem ○ A discrepancy between an existing and desired state of affairs.  Characteristics of Problems ○ A problem becomes a problem when a manager becomes aware of it. ○ There is pressure to solve the problem. ○ The manager must have the authority, information, or resources needed to solve the problem.
  • 15. Step 2: Identifying Decision Criteria  Decision criteria are factors relevant to resolve the problem: ○ Costs that will be incurred (investments required) ○ Risks likely to be encountered (chance of failure) ○ Outcomes that are desired (growth of the firm)
  • 16. Step 3: Allocating Weights to the Criteria ● Decision criteria are not of equal importance: ● Assigning a weight to each item ● Places the items in the correct priority order of their importance.
  • 17. Criteria and Weight in Car-Buying Decision (Scale of 1 to 10) 4–17 CRITERION WEIGHT Price 10 Interior comfort 8 Durability 5 Repair record 5 Performance 3 Handling 1
  • 18. Step 4: Developing Alternatives ● Identifying viable alternatives ○ Alternatives are listed (without evaluation) that can resolve the problem. Step 5: Analyzing Alternatives ○ Appraising each alternative’s strengths and weaknesses ○ An alternative’s appraisal is based on its ability to resolve the issues identified in steps 2 and 3.
  • 19. Assessed Values of Laptop Computers Using Decision Criteria 6–19
  • 20. Step 6: Selecting an Alternative  Choosing the best alternative ○ The alternative with the highest total weight is chosen. Step 7: Implementing the Alternative  Putting the chosen alternative into action.  Conveying the decision to and gaining commitment from those who will carry out the decision. 6–20
  • 21. Step 8: Evaluating the Decision’s Effectiveness  The soundness of the decision is judged by its outcomes. ○ How effectively was the problem resolved by outcomes resulting from the chosen alternatives? ○ If the problem was not resolved, what went wrong? 6–21
  • 22. INTRODUCTION DEFINITION OF QUANTITATIVE ANALYSIS  In its plural form, quantitative analysis stands for numerical facts ( facts expressed in numbers) pertaining to a collection of objects.  In its singular form, it stands for the science of collection, organization & interpretation of numerical facts.  ‘The science of estimates & probabilities’. - Boddington  ‘Science of collection, presentation, analysis & interpretation of numerical data.’ - Croxton & Cowden  ‘Quantitative analysis may be defined as an aggregate of facts affected to a marked extent by multiplicity of causes, numerically expressed, enumerated or estimated according to reasonable standards of accuracy, collected in a systematic manner for a pre-determined purpose & placed in relation to each other.’
  • 23. Types of Quantitative Analysis QUANTITATIVE ANALYSIS DESCRIPTIVE ANALYSIS INFERENTIAL ANALYSIS COLLECTING ORGANISING SUMMERISING PRESENTING DATA MAKING INFERENCE HYPOTHESIS TESTING DETERMINING RELATIONSHIPS MAKING PREDICTIONS
  • 24. COMPONENTS OF QUANTITATIVE ANALYSIS - croxton & cowden COLLECTION OF DATA PRESENTATION OF DATA ANALYSIS OF DATA INTERPRETATION OF DATA
  • 25. CHARACTERISTICS OF QUANTITATIVE ANALYSIS  Quantitative analysis is an aggregate of facts.  Affected to a marked extent by multiplicity of causes.  Numerically expressed.  Enumerated or expressed to reasonable standards of accuracy depending on the end use.  Collected, mathematical modelled and interpreted in a systematic manner.  Related data are collected for a pre-determined purpose.  Data are placed in relation to each other
  • 26. FUNCTIONS OF QUANTITATIVE ANALYSIS  Simplifies mass data.  Makes comparison easier.  Brings out hidden relations between variables.  Reduces bulk of data.  Decision making process is eased. Adds precision to thinking.  Guides policy formulation & aids planning.  Brings out or indicates trends & tendencies.  Aids studying relationship between different factors. Relation between production & prices.  To provide tools for scientific research  To help in choosing an optimal strategy  To enable in proper deployment of resources  To help in minimizing costs  To help in minimizing the total processing time required for performing a set of jobs
  • 27. USES OF QUANTITATIVE ANALYSIS  Business and Industry.  linear programming: Used for optimal allocation of scarce resources in the problem of determining product mix  Inventory control model: Useful in deciding when and how much items are to be purchased  CPM, and PERT: Helps in determining the earliest and the latest times for the events and activities of a project. This helps the management in proper deployment of resources.  Decision tree analysis and simulation technique: help the management in taking the best possible course of action under the conditions of risks and uncertainty.  Queuing theory: Used to minimize the cost of waiting and servicing of the customers in queues.  Replacement theory: Helps to determine the most economic replacement policy regarding replacement of equipment.
  • 28. A BAR DIAGRAM 0 10 20 30 40 50 60 70 80 90 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr East West North SOUTH
  • 30. Classification of Quantitative Techniques  Mathematical Quantitative Techniques  Statistical Quantitative Techniques  Programming Quantitative Techniques  Mathematical Quantitative Techniques:  Permutations and Combination  Set Theory  Matrix Algebra:  Determinants:  Differentiation:  Integration  Differential Equation:
  • 31. Classification of Quantitative Techniques  Statistical Quantitative Techniques: Statistical techniques involve:  Collection of data:  Measures of Central tendency, dispersion, skewness and Kurtosis  Correlation and Regression Analysis  Index Numbers:  Time series Analysis:  Interpolation and Extrapolation:  Statistical Quality Control  Ratio Analysis:  Probability Theory:  Testing of Hypothesis
  • 32. Classification of Quantitative Techniques  Programming Techniques: Programming techniques involve:  Linear Programming:  Queuing Theory:  Game Theory:  Decision Theory:  Inventory Theory:  Net work programming:  Simulation:  Replacement Theory:  Non Linear Programming:  Sequencing:  Branch and Bound Technique
  • 33. LIMITATIONS OF QUANTITATIVE ANALYSIS  Does not deal with qualitative data. Only with quantitative data.  Cannot deal with an individual fact. Can apply to aggregate of facts.  Quantitative conclusions/inferences are not exact. They are probabilistic/ true only on an average.  Quantitative techniques involves mathematical models, equations and other mathematical expressions  Quantitative techniques are based on number of assumptions. Therefore, due care must be ensured while using quantitative techniques, otherwise it will lead to wrong conclusions.  Quantitative techniques are very expensive.  Quantitative techniques do not take into consideration intangible facts like skill, attitude etc.  Quantitative techniques are only tools for analysis and decision-making. They are not decisions itself.
  • 34. COMPUTERS & QUANTITATIVE ANALYSIS  When collected data are small, the analysis and interpretation can be done without much difficulty. But when a huge amount of data, the process of analysis and interpretation will be difficult.  With the advent of computers a lot of statistical programs are available in the market. They help us in summarizing, presenting & analyzing the mass data in a short time. Some of them are:  Mminitab  SPSS  Texto  Contexto  Excel  E-view  MS project
  • 35. Discussion Questions ● Download the software SPSS and discuss its utility in decision making. ● Discuss a case where your superior has taken an adhoke decision and it failed. How he could have utilised quantitative analysis? ● Discuss few areas of O.R. applications in your organization or organization you are familiar with.