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Community Partnerships: 2016 Bonner New Directors Meeting

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Bonner Foundation
Bonner Foundation

This presentation from the Bonner Foundation's 2016 New Directors Meeting delves into the strategy for building community partnerships and positions for students. It addresses how students can engage in deep, sustained roles that build the capacity of the nonprofit, government, and school partners. It addresses planning and management roles of staff as well.

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Service Partnerships Meaningful, Developmental, and Impactful
What We’ll Cover • Frameworks • Placement Process • Summer Placement Process
Expectations
• 8-10 hours/week of community engagement during school year • Full-time service internships during the 2-3 summers What does a Bonner do?
Address unmet, community-defined human and environmental needs through intensive, long-term positions and capacity-building projects. What does a Bonner do?
Grow and develop – along a student developmental model - which includes building the capacity of non- profits and communities What does a Bonner do?
28 hours
28 hours 112 hours
112 112 280 112 112 280 112 112 112 112 280
112 112 280 112 112 280 112 112 1,736 service hours112 112 280
Frameworks
Community Partners: Three Types
Community Partners: Three Types
Community Partners: Three Types Partner Example
Community Partners: Three Types Partner Example Service Provider Trenton Area Soup Kitchen 
 Get Set After School Program
Community Partners: Three Types Partner Example Service Provider Trenton Area Soup Kitchen 
 Get Set After School Program Collaborative Trenton Healthy Food Network
 
 Mercer County Alliance to End Homelessness
Community Partners: Three Types Partner Example Service Provider Trenton Area Soup Kitchen 
 Get Set After School Program Collaborative Trenton Healthy Food Network
 
 Mercer County Alliance to End Homelessness Campaign Elect Mayor Lempert Lobbying to Enact Local Wage Theft Ordinance
“Collaboratives”: Four Levels
“Collaboratives”: Four Levels Cooperation
“Collaboratives”: Four Levels Cooperation Coordination
“Collaboratives”: Four Levels Cooperation Coordination Collaboration
“Collaboratives”: Four Levels Cooperation Coordination Collaboration Collective Impact
Essential Elements Cooperation Coordination Collaboration Collective Impact Challenge / Problem Simple Moderately Complicated Complex: Technical solutions Highly Complex: Sytsems Change Vision and Relationships Basis for cooperation is usually between individuals but may be mandated. Organizations mission and goals are not considered Interaction is on an as needed basis with no time limit Individual relationships are supported by their organizations Mission and goals of the organizations are reviewed for compatibility Interaction usual around one specific project or task Commitment of the organization is fully behind the individuals involved Common, new mission and goals are created One or more projects are undertaken for longterm results A common agenda strongly agreed upon by all organizations and participants Shared vision and mission statement exist. Several projects developed for long term results. Structure, Responsibilities, & Communications Relationships are informal, each organization functions separately No joint planning is required Information is conveyed as needed Organizations assume new roles but still functions separately Some project specific planning is required Communications roles are established and channels for interaction created New structures and/or formal division of labor are created Comprehensive planning is required including measures of success Many levels of communication and channels for interaction are created Formal division of labor and resources, structures to share learning, and other mutually reinforcing activities exist Shared measurement: agreement on the ways success will be measured and reported Continuous communications, both formal and informal Authority and Accountability Authority resets solely with individual organizations Leadership is unilateral and control is central Authority rests on each organization but there is coordination Some sharing of leadership and control There is some shared risk, but most authority and accountability rests with each organization Authority is determined by the collaboration to balance ownership Leadership is dispersed and control is shared and mutual Equal risk is shared by all organizations A main coordinating backbone organization/structure exists Committees, teams, work groups have specific, jointly determined leadership roles and responsibilities Level of risk clearly understood by all, accountability exists at each organizational level Resources and Rewards Resources are separate Resources are acknowledged and can be made available for a specific project Resources are pooled or jointly secured for a longterm effort Organizations share in the products: more is accomplished together than individually. Shared resources are mobilized for longterm effort Organizations share in the products. Recognition is diffuse. Source: Adapted from: “Collaboration: What makes it Work” (Mattessich et al, 2001, p. 61); the Stanford Social Innovation Review article“Collective Impact”(John Kania & Mark Kramer, 2001); and the works of M. Blank, S. Kagan, and K. Ray. 4 C’s Rubric: From Cooperation to Collective Impact
Organizational Workflow: Opportunities
Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis
Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis Decide • Model Programs • Policy Options • Resources
Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis Decide • Model Programs • Policy Options • Resources Implement • Direct Client Service
 • Advocacy
Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis Decide • Model Programs • Policy Options • Resources Implement • Direct Client Service
 • Advocacy Evaluate • Program Evaluation • On-Going Data Collection
Community Partners: Student Roles
Community Partners: Student Roles Partner Role Tasks
Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc.
Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers
Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research
Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research Collaborative
Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research Collaborative Campaign
Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research Collaborative Campaign Advocacy e.g., letter writing, community organizing, etc.
Capacity Building: Volunteer Management
Capacity Building: Program Development & Fundraising
Capacity Building: Communication
Capacity Building: Research
Policy Research: Key Questions • What is the nature & extent of the problem? • What’s been tried in the past to address it? • What’s being done now? by whom? • What are the distinctly different solutions to addressing this issue?
Community Partnership: Structures
Community Partnership: Structures Partner Service Provider Collaborative Campaign
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects Academic Structure Service-Learning Courses
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects Academic Structure Service-Learning Courses Problem / Issue-Based Concentrations
Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects Academic Structure Service-Learning Courses Problem / Issue-Based Concentrations Certificate / Fellowship Internships
Issue/Site-Based Teams: Student-Led Site- Based Team Site- Based Team Site- Based Team Site- Based Team Regular Volunteer Intentional Short-Term Placement Program Coordinator
Student-Led Campus-Wide Engagement: Coalition of Projects Campus Center Staff Site-Based Team Smith Elementary School Community Advisory Board Site-Based Team Soup Kitchen Site-Based Team WaterWatch Site-Based Team Adult Education Faculty, Administrators & Other Offices Site-Based Team Homeless Shelter Site-Based Team Senior Center Site-Based Team Immigrant Services
Bonner Partnership Model
Bonner Partnership Model • Intensive
Bonner Partnership Model • Intensive • Multi-year
Bonner Partnership Model • Intensive • Multi-year • Developmental
Bonner Partnership Model • Intensive • Multi-year • Developmental • Reciprocal: Agency staff committed to student development (co-educator)
Student Roles: Rising Expectations
Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment
Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment Experience: solid programmatic role (Program Assistant or specific title)
Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment Experience: solid programmatic role (Program Assistant or specific title) Example: issue/site-based team      leader or coordinator
Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment Experience: solid programmatic role (Program Assistant or specific title) Example: issue/site-based team      leader or coordinator Expertise: capstone capacity building project
Example: Developmental Progression
Example: Developmental Progression Occasional Plant School Garden for Orientation Service
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes Issue Brief School breakfast programs
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes Issue Brief School breakfast programs Forum Organize public forum on school breakfast
Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes Issue Brief School breakfast programs Forum Organize public forum on school breakfast Advocacy Prepare presentation to School Board
Systems Organizations Programs Individuals & Places Bonner Transformation Goals Community Change
Systems Organizations Programs Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
Systems Organizations Programs Train and support leaders who lead evidence-based programs and projects. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
Systems Organizations Provide capacity-building support for organizations to improve effectiveness, efficiency, and resources. Programs Train and support leaders who lead evidence-based programs and projects. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
Systems Provide capacity-building for collaboratives to achieve measurable community and systemic change. Organizations Provide capacity-building support for organizations to improve effectiveness, efficiency, and resources. Programs Train and support leaders who lead evidence-based programs and projects. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
Placement Process
Placement Process
Selecting Lead Partners Placement Process
Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
• Access to motivated, trained students serving 10 hours/ week for multiple years • Multi-level, team-oriented partnership • Serve important role as co- educators Partner View of Bonners Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
Mapping Agencies • Proximity to Campus • Accessibility by walking, car, public transportation • Type of Agency: ✓public school ✓community group ✓government agency ✓coalition or collaboration Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Identify Issues & Interests • Current areas of engagement • Pressing local community issues Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Selecting Lead Bonner Partners • Location • Issues and Need • Strong Agencies Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Partner Orientation & Site Visits •Introduce Bonner Model/Expectations ✓ Intensive (8-10 hrs/week) and multi-year (2-4 years) ✓ Developmental model ✓ Partners as co-educators •Communicate Reporting Process ✓ CLAs, Hour Logs, and Service Accomplishments ✓ Calendar — school year and summer ✓ Appropriate and inappropriate service projects Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
• Direct Service Placements (1x, short-term, & weekly) • Project Coordinator • Capacity-Building Projects • Advocacy Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process Partner Types & Student Roles
Partner Types & Student Roles Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Tasks e.g., tutoring, serving soup, etc. Recruiting, Training, and Supervising Volunteers 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research e.g., letter writing, community organizing, etc.
Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process Service Opportunities Form
Example: Opportunities Form Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
• Develop with partner • Statement about program • Statement about the work involved, including intended benefits • Clear and Concise Writing Good Position & Project Descriptions Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
Exercise: Draft a Position Description Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Enter Positions into BWBRS • Enter prior to start of each semester • Make adjustments to existing positions to reflect any changes • Add new position/ projects Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Example: Enter Partner & Position into BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Advancing Positions into BWBRS • Do this prior to start of each semester • Eliminates re-entry of positions each semester • Positions can then be edited to reflect any changes Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Example: Advancing Position into BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Orienting Students to Service & Sites • An orientation to prepare and educate students in: ✓Philosophy of reciprocal community partnerships ✓Background on local community ✓The Developmental Model ✓Team and Community Building Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
Matching Students to Sites • Help students find their placement through: ✓One-time service projects ✓Shadowing ✓Community partner presentations ✓Volunteer Fair ✓Site visits Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Managing Service Hours • Expectations foster high-quality service and accountability: ✓Community Learning Agreement ✓Hour Logs ✓Service Accomplishments ✓Reflection and Evaluation ✓One-on-One Advising Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
Writing a Good Community Learning Agreement • Starting with a strong position descriptions yields a stronger CLA • Student can inherit
 position description • Add Service Objective(s) • Add Learning Goals Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Example: Entering a Community Learning Agreement Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Entering Hour Logs in BWBRS • Weekly • Enter all service and training/meeting hours • eSignatures by Student • eSignatures by Site Supervisor Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Example: Entering a Hour Log in BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Placement Process Entering a Service Accomplishment in BWBRS • Each Bonner submits service accomplishments at the end of each semester • Compare to service objectives in Community Learning Agreement (CLA) • Used in 1:1 reflection with students Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
Example: Entering a Service Accomplishment in BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
Summer Placements
Summer Service: Expectations • Bonner Scholars • At least two Summer of Service of 280 hours and minimum of 7 weeks each • Bonner Leaders • Strongly encouraged (some programs will require and find additional funds)
Summer Service:
 Types of PlacementsSummer Service: Developmental Placements
Summer Service:
 Types of Placements First Summer Close to home or school, commuting to familiar site Summer Service: Developmental Placements
Summer Service:
 Types of Placements First Summer Close to home or school, commuting to familiar site Second Summer More intensive, perhaps living in a new area Summer Service: Developmental Placements
Summer Service:
 Types of Placements First Summer Close to home or school, commuting to familiar site Second Summer More intensive, perhaps living in a new area Third Summer Making career connections, potentially going abroad Summer Service: Developmental Placements
Summer Service: Timeline Jan/Feb Summer Service Packet handed out; Bonners research on site options, discuss interests in one-on-one meetings March/Apr • Summer Service Application due • Bonner Coordinator contacts summer service sites to confirm placement May • Bonner Scholar Summer Earning Stipends disbursed June • Summer CLAs due August • Summer Hour Logs/Site Evaluations due September • Bonner Scholar Summer Service Earning Stipends disbursed • Discuss summer service experience in first class or monthly meeting • Add new service sites and student reflections to the Summer Service Binder
Summer Service: Sample Forms • Site Approval Form - Part I: Summer Service Information Sheet - Part II: Summer Site Validation Checklist - Part III: Summer Service Placement Application • Site Evaluation Form • Reflection Guide
Summer Service: Managing Students •Community Learning Agreements • CLAs are written by the student to describe their specific position activities for that particular term • As a coordinator you want to make sure that this completed by each student who has a summer placement •E-Signatures • An electronic method for site supervisors, campus administrators, and Foundation staff to review and approve student hours • As a coordinator you will need to ensure that all site supervisors are set up to review and approve student hours •Creating Partner Evaluation Forms • Document used to measure the partnership over the summer, great for assessment and setting expectations for next summer’s placement
Summer Service: Guide

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Community Partnerships: 2016 Bonner New Directors Meeting

  • 2. What We’ll Cover • Frameworks • Placement Process • Summer Placement Process
  • 4. • 8-10 hours/week of community engagement during school year • Full-time service internships during the 2-3 summers What does a Bonner do?
  • 5. Address unmet, community-defined human and environmental needs through intensive, long-term positions and capacity-building projects. What does a Bonner do?
  • 6. Grow and develop – along a student developmental model - which includes building the capacity of non- profits and communities What does a Bonner do?
  • 7.
  • 10.
  • 11. 112 112 280 112 112 280 112 112 112 112 280
  • 12. 112 112 280 112 112 280 112 112 1,736 service hours112 112 280
  • 16. Community Partners: Three Types Partner Example
  • 17. Community Partners: Three Types Partner Example Service Provider Trenton Area Soup Kitchen 
 Get Set After School Program
  • 18. Community Partners: Three Types Partner Example Service Provider Trenton Area Soup Kitchen 
 Get Set After School Program Collaborative Trenton Healthy Food Network
 
 Mercer County Alliance to End Homelessness
  • 19. Community Partners: Three Types Partner Example Service Provider Trenton Area Soup Kitchen 
 Get Set After School Program Collaborative Trenton Healthy Food Network
 
 Mercer County Alliance to End Homelessness Campaign Elect Mayor Lempert Lobbying to Enact Local Wage Theft Ordinance
  • 23. “Collaboratives”: Four Levels Cooperation Coordination Collaboration
  • 24. “Collaboratives”: Four Levels Cooperation Coordination Collaboration Collective Impact
  • 25. Essential Elements Cooperation Coordination Collaboration Collective Impact Challenge / Problem Simple Moderately Complicated Complex: Technical solutions Highly Complex: Sytsems Change Vision and Relationships Basis for cooperation is usually between individuals but may be mandated. Organizations mission and goals are not considered Interaction is on an as needed basis with no time limit Individual relationships are supported by their organizations Mission and goals of the organizations are reviewed for compatibility Interaction usual around one specific project or task Commitment of the organization is fully behind the individuals involved Common, new mission and goals are created One or more projects are undertaken for longterm results A common agenda strongly agreed upon by all organizations and participants Shared vision and mission statement exist. Several projects developed for long term results. Structure, Responsibilities, & Communications Relationships are informal, each organization functions separately No joint planning is required Information is conveyed as needed Organizations assume new roles but still functions separately Some project specific planning is required Communications roles are established and channels for interaction created New structures and/or formal division of labor are created Comprehensive planning is required including measures of success Many levels of communication and channels for interaction are created Formal division of labor and resources, structures to share learning, and other mutually reinforcing activities exist Shared measurement: agreement on the ways success will be measured and reported Continuous communications, both formal and informal Authority and Accountability Authority resets solely with individual organizations Leadership is unilateral and control is central Authority rests on each organization but there is coordination Some sharing of leadership and control There is some shared risk, but most authority and accountability rests with each organization Authority is determined by the collaboration to balance ownership Leadership is dispersed and control is shared and mutual Equal risk is shared by all organizations A main coordinating backbone organization/structure exists Committees, teams, work groups have specific, jointly determined leadership roles and responsibilities Level of risk clearly understood by all, accountability exists at each organizational level Resources and Rewards Resources are separate Resources are acknowledged and can be made available for a specific project Resources are pooled or jointly secured for a longterm effort Organizations share in the products: more is accomplished together than individually. Shared resources are mobilized for longterm effort Organizations share in the products. Recognition is diffuse. Source: Adapted from: “Collaboration: What makes it Work” (Mattessich et al, 2001, p. 61); the Stanford Social Innovation Review article“Collective Impact”(John Kania & Mark Kramer, 2001); and the works of M. Blank, S. Kagan, and K. Ray. 4 C’s Rubric: From Cooperation to Collective Impact
  • 27. Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis
  • 28. Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis Decide • Model Programs • Policy Options • Resources
  • 29. Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis Decide • Model Programs • Policy Options • Resources Implement • Direct Client Service
 • Advocacy
  • 30. Organizational Workflow: Opportunities Plan • Needs & Asset Assessment • Issue Analysis Decide • Model Programs • Policy Options • Resources Implement • Direct Client Service
 • Advocacy Evaluate • Program Evaluation • On-Going Data Collection
  • 32. Community Partners: Student Roles Partner Role Tasks
  • 33. Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc.
  • 34. Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers
  • 35. Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research
  • 36. Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research Collaborative
  • 37. Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research Collaborative Campaign
  • 38. Community Partners: Student Roles Partner Role Tasks Service Provider Client Service e.g., tutoring, serving soup, etc. Program Coordinator Recruiting, Training, and Supervising Volunteers Organization Capacity Building 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research Collaborative Campaign Advocacy e.g., letter writing, community organizing, etc.
  • 43. Policy Research: Key Questions • What is the nature & extent of the problem? • What’s been tried in the past to address it? • What’s being done now? by whom? • What are the distinctly different solutions to addressing this issue?
  • 45. Community Partnership: Structures Partner Service Provider Collaborative Campaign
  • 46. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy
  • 47. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings
  • 48. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams
  • 49. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects
  • 50. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects Academic Structure Service-Learning Courses
  • 51. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects Academic Structure Service-Learning Courses Problem / Issue-Based Concentrations
  • 52. Community Partnership: Structures Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Program Structure Clearinghouse/Directory Listings Site/Issue-Based Teams Bonner Capstone Projects Academic Structure Service-Learning Courses Problem / Issue-Based Concentrations Certificate / Fellowship Internships
  • 54. Student-Led Campus-Wide Engagement: Coalition of Projects Campus Center Staff Site-Based Team Smith Elementary School Community Advisory Board Site-Based Team Soup Kitchen Site-Based Team WaterWatch Site-Based Team Adult Education Faculty, Administrators & Other Offices Site-Based Team Homeless Shelter Site-Based Team Senior Center Site-Based Team Immigrant Services
  • 57. Bonner Partnership Model • Intensive • Multi-year
  • 58. Bonner Partnership Model • Intensive • Multi-year • Developmental
  • 59. Bonner Partnership Model • Intensive • Multi-year • Developmental • Reciprocal: Agency staff committed to student development (co-educator)
  • 60. Student Roles: Rising Expectations
  • 61. Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment
  • 62. Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment Experience: solid programmatic role (Program Assistant or specific title)
  • 63. Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment Experience: solid programmatic role (Program Assistant or specific title) Example: issue/site-based team      leader or coordinator
  • 64. Student Roles: Rising Expectations Exploration: intentional placements that provide exposure and result in additional commitment Experience: solid programmatic role (Program Assistant or specific title) Example: issue/site-based team      leader or coordinator Expertise: capstone capacity building project
  • 66. Example: Developmental Progression Occasional Plant School Garden for Orientation Service
  • 67. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club
  • 68. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District
  • 69. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall
  • 70. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative
  • 71. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes
  • 72. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes Issue Brief School breakfast programs
  • 73. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes Issue Brief School breakfast programs Forum Organize public forum on school breakfast
  • 74. Example: Developmental Progression Occasional Plant School Garden for Orientation Service Regular Coach students in School Garden Club Team Help expand to other Schools in District Summer Manage summer program & plan for Fall Training Workshops for School Garden Cooperative Research School breakfast participation; Survey attitudes Issue Brief School breakfast programs Forum Organize public forum on school breakfast Advocacy Prepare presentation to School Board
  • 76. Systems Organizations Programs Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
  • 77. Systems Organizations Programs Train and support leaders who lead evidence-based programs and projects. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
  • 78. Systems Organizations Provide capacity-building support for organizations to improve effectiveness, efficiency, and resources. Programs Train and support leaders who lead evidence-based programs and projects. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
  • 79. Systems Provide capacity-building for collaboratives to achieve measurable community and systemic change. Organizations Provide capacity-building support for organizations to improve effectiveness, efficiency, and resources. Programs Train and support leaders who lead evidence-based programs and projects. Individuals & Places Mobilize students, faculty, staff, & community members to support individuals & places. Bonner Transformation Goals Community Change
  • 84. Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 85. Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 86. Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 87. Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 88. • Access to motivated, trained students serving 10 hours/ week for multiple years • Multi-level, team-oriented partnership • Serve important role as co- educators Partner View of Bonners Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
  • 89. Mapping Agencies • Proximity to Campus • Accessibility by walking, car, public transportation • Type of Agency: ✓public school ✓community group ✓government agency ✓coalition or collaboration Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 90. Identify Issues & Interests • Current areas of engagement • Pressing local community issues Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 91. Selecting Lead Bonner Partners • Location • Issues and Need • Strong Agencies Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 92.
  • 93. Partner Orientation & Site Visits •Introduce Bonner Model/Expectations ✓ Intensive (8-10 hrs/week) and multi-year (2-4 years) ✓ Developmental model ✓ Partners as co-educators •Communicate Reporting Process ✓ CLAs, Hour Logs, and Service Accomplishments ✓ Calendar — school year and summer ✓ Appropriate and inappropriate service projects Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
  • 94. • Direct Service Placements (1x, short-term, & weekly) • Project Coordinator • Capacity-Building Projects • Advocacy Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process Partner Types & Student Roles
  • 95. Partner Types & Student Roles Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process Partner Service Provider Collaborative Campaign Role Client Service Program Coordinator Organization Capacity Building Advocacy Tasks e.g., tutoring, serving soup, etc. Recruiting, Training, and Supervising Volunteers 1) Volunteer Management 2) Program Development 3) Fundraising 4) Communication 5) CBR and PolicyOptions Research e.g., letter writing, community organizing, etc.
  • 96. Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process Service Opportunities Form
  • 97. Example: Opportunities Form Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 98.
  • 99. • Develop with partner • Statement about program • Statement about the work involved, including intended benefits • Clear and Concise Writing Good Position & Project Descriptions Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
  • 100.
  • 101. Exercise: Draft a Position Description Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 102. Enter Positions into BWBRS • Enter prior to start of each semester • Make adjustments to existing positions to reflect any changes • Add new position/ projects Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 103.
  • 104. Example: Enter Partner & Position into BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 105. Advancing Positions into BWBRS • Do this prior to start of each semester • Eliminates re-entry of positions each semester • Positions can then be edited to reflect any changes Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 106.
  • 107. Example: Advancing Position into BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 108. Orienting Students to Service & Sites • An orientation to prepare and educate students in: ✓Philosophy of reciprocal community partnerships ✓Background on local community ✓The Developmental Model ✓Team and Community Building Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
  • 109. Matching Students to Sites • Help students find their placement through: ✓One-time service projects ✓Shadowing ✓Community partner presentations ✓Volunteer Fair ✓Site visits Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 110. Managing Service Hours • Expectations foster high-quality service and accountability: ✓Community Learning Agreement ✓Hour Logs ✓Service Accomplishments ✓Reflection and Evaluation ✓One-on-One Advising Placement Process Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
  • 111. Writing a Good Community Learning Agreement • Starting with a strong position descriptions yields a stronger CLA • Student can inherit
 position description • Add Service Objective(s) • Add Learning Goals Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 112.
  • 113. Example: Entering a Community Learning Agreement Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 114. Entering Hour Logs in BWBRS • Weekly • Enter all service and training/meeting hours • eSignatures by Student • eSignatures by Site Supervisor Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 115.
  • 116. Example: Entering a Hour Log in BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 117. Placement Process Entering a Service Accomplishment in BWBRS • Each Bonner submits service accomplishments at the end of each semester • Compare to service objectives in Community Learning Agreement (CLA) • Used in 1:1 reflection with students Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners
  • 118. Example: Entering a Service Accomplishment in BWBRS Gather Student & Partner Accomplishments Manage & Support Students Match & Prepare Students Write/Update Position & Project Descriptions Partner Orientations & Site Visits Selecting Lead Partners Placement Process
  • 120. Summer Service: Expectations • Bonner Scholars • At least two Summer of Service of 280 hours and minimum of 7 weeks each • Bonner Leaders • Strongly encouraged (some programs will require and find additional funds)
  • 121. Summer Service:
 Types of PlacementsSummer Service: Developmental Placements
  • 122. Summer Service:
 Types of Placements First Summer Close to home or school, commuting to familiar site Summer Service: Developmental Placements
  • 123. Summer Service:
 Types of Placements First Summer Close to home or school, commuting to familiar site Second Summer More intensive, perhaps living in a new area Summer Service: Developmental Placements
  • 124. Summer Service:
 Types of Placements First Summer Close to home or school, commuting to familiar site Second Summer More intensive, perhaps living in a new area Third Summer Making career connections, potentially going abroad Summer Service: Developmental Placements
  • 125. Summer Service: Timeline Jan/Feb Summer Service Packet handed out; Bonners research on site options, discuss interests in one-on-one meetings March/Apr • Summer Service Application due • Bonner Coordinator contacts summer service sites to confirm placement May • Bonner Scholar Summer Earning Stipends disbursed June • Summer CLAs due August • Summer Hour Logs/Site Evaluations due September • Bonner Scholar Summer Service Earning Stipends disbursed • Discuss summer service experience in first class or monthly meeting • Add new service sites and student reflections to the Summer Service Binder
  • 126. Summer Service: Sample Forms • Site Approval Form - Part I: Summer Service Information Sheet - Part II: Summer Site Validation Checklist - Part III: Summer Service Placement Application • Site Evaluation Form • Reflection Guide
  • 127. Summer Service: Managing Students •Community Learning Agreements • CLAs are written by the student to describe their specific position activities for that particular term • As a coordinator you want to make sure that this completed by each student who has a summer placement •E-Signatures • An electronic method for site supervisors, campus administrators, and Foundation staff to review and approve student hours • As a coordinator you will need to ensure that all site supervisors are set up to review and approve student hours •Creating Partner Evaluation Forms • Document used to measure the partnership over the summer, great for assessment and setting expectations for next summer’s placement