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BY
CHIRANJIB GHOSAL
TRAVEL & TOURISM
ASSIGNMENT PRESENTATION
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
TRAVEL AND TOURISM
NAME: - CHIRANJIB GHOSAL
BATCH CODE: - ‘O3’
ASSESSOR NAME: - RINA DHABARIA
YEAR - 2012-13.
INTRODUCTION
I am Chiranjib Ghosal. I am a student of
Frankfinn Institute of Air Hostess Training.
My batch no is ‘o3’. I love to study at my
institute and I am very much interested in
Travel and Tourism.
ACKNOWLEDGEMENT
I would like to express my sincere gratitude to Mrs.
Rina Dhabaria, the Travel & Tourism trainer & faculty
member of the Frankfinn Institute of Airhostess
Training, Kolkata, for providing me enough information
and guidance to complete this assignment on Travel &
Tourism. Last but not the least, I am very much
grateful to avail myself this opportunity and express
my honour and love to my friends for their help and
support to complete this assignment.
INDEX
•LO1 : (i) EXPLAINATIONS ABOUT- IATA, UFTA, PATA, ICAO, TAAI, WARSAW CONVENTION, CHICAGO
CONVENTION, MONTREAL CONVENTION, BILATERAL ARGEEMENTS.
(ii) FREEDOMS OF AIR.
•LO2 : (i) TWO COUNTRIES HISTORY (SWITZERLAND & UNITED KINGDOM)
(ii) FOUR CITIES GEOGRAPHICAL LOCATION, CLIMATIC CONDITION, POPULATION, TRANSPORTATION.
(iii) SIX INTERESTING PLACE EACH EVERY CITY.
•LO3 : (i) DIFFERENT TYPES OF PASSPORT.
(ii) VISA REQUIREMENT OF TWO COUNTRIES & EMBASSY ADDRESS.
(iii) CUSTOM IMPORT EXPORT, CURRENCY OF THE TWO COUNTRIES.
(iv) RULES & REGULATION TO CARRY PETS OF TWO COUNTRIES.
(v) RULES & REGULATION DANGERIOUS GOODS.
(vi) TRAVEL INSURANCE.
(vi) CONSEQUENCES OF NEGLIGENCE.
•LO4 : (i) DAY TO DAY ITINERY.
(ii) ROUTE MAP.
(iii) FILL UP PROFORMA.
(iv) TAKE THE FARE.
• CONCLUSION
• BIBLIOGRAPHY
(LO1)
IATA
(INTERNATIONAL AIR TRANSPORT ASSOCIATION)
DEFINITION :-
IATA was founded in Havana, Cuba, in April 1945. It is the prime
vehicle for inter- airline cooperation in promoting safe, reliable,
secure & economical air services for the benefit of the world’s
consumers.
The international scheduled air transport industry is now more
than 100 times larger than it was in 1945. Few industries can match
the dynamism of that growth, which would have been much less
spectacular without the standards, practices & procedures
developed within IATA.
The modern IATA is the successor to the International Air Traffic
Association founded in Hague in 1919, the year of the world’s first
international scheduled services.
UFTAA
(UNIVERSAL FEDERATION OF TRAVEL AGENTS
ASSOCIATION)
DEFINITION :-
UFTAA is a would body representing the travel agency &
tourism industry. UFTAA effectively represents travels & tour
operations view on both inbound & outbound travel by
continuous dialogue and consultation with other international
organisations such as the International Air Transport
Association (IATA), The International Hotel & Restaurant
Association (IH & RA) to mention only a few.
UFTAA has consultative status with the
UN/NGO/ECOSOC, & works closely with their such as UNESCO,
who etc for a sustainable & responsible tourism. UFTAA is an
affiliate member of the World Tourism Organisation (WTO), &
its business council (WTOBC).
PATA
PACIFIC AREA TRAVEL ASSOCIATIOIN
DEFINITION :-
The Pacific Asia Travel Association, formed over 50 years ago
with headquarters in Bangkok, is an international organisation with
over 2,500 members made up from the destinations, carriers, hotel
groups, tour operators, around handlers & retail travel agents,
mainly based in the Pacific Asia Region. Other international
members include publications travel writers & indeed any
organisation with interests in travel to & within the region.
In addition to the international association, there exists a
worldwide network of chapters 39 in total. Activities in the UK
include familiarization visits for our agent & tour operator members,
networking opportunities, a regular e-mail newsletter with news of
developments within the region, exposure in & customer referral
from this website an online training programme many social events
& above all, recognition as a Pacific Asia specialist.
ICAO
(INTERNATIONAL CIVIL AVIATION ORGANIZATION)
DEFINITION :-
ICAO airport code or location indication is a four- letter
alphanumeric code designating each airport around the world.
These codes are defined by the International Civil Aviation
Organization & Published in ICAO documents 7910 location
indications.
The ICAO codes are used by air traffic control & airline
operations such as flight planning. They are not the same as the
IATA codes encountered by the general public, which are used
for airline timetables, reservations & baggage handling. For
example, travellers who use London’s Heathrow Airport will
must likely be familiar with its IATA code: LHR. The travelling
public are less likely ICAO code: EGLL.
TAAI
(TRAVEL AGENTS ASSOCIATION OF INDIA)
The main objective of this association is to safeguard
& protects in interest of its members. For this purpose
the association keeps in constant touch with the
government & various other organisations connected
with tourism promotion.
The registered office is in Mumbai (BOM). It has
regional offices at Kolkata, Delhi & Chennai. Once a year
they hold a conference at some place in India where
they discuss their problems connected with the industry.
WARSAW CONVENTION
Warsaw Convention Bureau was started in October 12,
1929. It is the first international convention pertaining to
liability in international air transportation. The convention
prescribes rules for air carrier liability in case of death or
injury to passengers, destruction, loss or damage to
baggage and losses resulting from delay of passengers,
baggage and cargo.
Liability limits set by the convention were raised in
1955 by the Hague protocol to the Warsaw Convention.
Some parties to the Warsaw convention have not ratified
the Hague protocol which amended the Convention. The
U.S ratified the Warsaw Convention on July 31, 1934.
CHICAGO CONVENTION
The convention on International Civil Aviation.
The documents was signed on December 7, 1944 in
Chicago, by 52 signatory states. It received the requisite
26th ratification on March 5, 1947 & went into effect on
April 4, 1947, the same date that ICAO came into being.
In October of the same year, ICAO became a specialized
agency at the United Nations Economic & Social
Council (ECOSOC).
The original signed document resides in the
National Archives of the United States.
MONTREAL CONVENTION
The Montreal Convention, formally the convention for the
unification of certain rules for international carriage by Air. Is a
treaty adopted by a diplomatic meeting of ICAO member states
in 1999.
It amended important provisions of the Warsaw
Convention’s regime concerning compensation for the victims of
Air disasters.
The Convention re-establishes urgently needed uniformity
and predictability of rules relating to the international carriage of
passengers, baggage and cargo. Whilst maintaining the core
prevision’s which have successfully served the International Air
Transport community for several decades, the new convention
achieves the required modernisation in a number of key areas. It
protects passengers by introducing a two-tier liability system and
by facilitating the swift recovery o0f proven damages without the
need for lengthy litigation.
FREEDOMS OF AIR
FREEDOMS OF AIR :-
The Chicago convention defined “freedoms of the air” which
are put into practice as a result of the bilateral agreement
between pairs of countries. Most bilateral agreements have been
modelled on the 1946 Bermuda Agreements between the UK and
the USA. Bermuda style agreements aim to give “fair and equal”
commercial opportunities to the countries involved regardless of
the strength of their airline industries.
These traffic rights can only be exercised if they are
allowed in the bilateral agreements. If one agreement is missing,
the carries may not have full traffic rights and may loose revenues.
No bilateral agreement is necessary for exceptional or single
commercial flights.
The following are rights attached to each of the freedoms
of the air,
(LO2)
SWITZERLAND
MAPS OF SWITZERLAND
FLAGS OF SWITZERLAND
HISTORY OF SWITZERLAND
• Switzerland is a small country situated in the heart of central
Europe and shares a lot of its history and of its culture (four
national languages spoken in different regions) with its
neighbours Germany, France, Italy and Austria.
There are more than 900museums in Switzerland. One
museum per 7500 inhabitants. The numbers of museums has
tripled after World War II. Many of these are small museums
dedicated to the local history of villages. The total numbers
of entries amounts to about 10 million per year, in other
words everybody in Switzerland above 6years and not too
inform to leave the home visits an average of two museums
a year.
ZURICH
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION OF ZURICH (1981–2010)
Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year
Average
high °C
(°F)
3.2
(37.8)
5.2
(41.4)
10.3
(50.5)
14.6
(58.3)
19.3
(66.7)
22.5
(72.5)
25.0
(77)
24.2
(75.6)
19.8
(67.6)
14.4
(57.9)
7.6
(45.7)
4.1
(39.4)
14.2
(57.6)
Daily
mean °C
(°F)
0.2
(32.4)
1.1
(34)
5.2
(41.4)
8.9
(48)
13.5
(56.3)
16.7
(62.1)
18.9
(66)
18.2
(64.8)
14.2
(57.6)
9.8
(49.6)
4.2
(39.6)
1.4
(34.5)
9.4
(48.9)
Average
low °C
(°F)
−3.1
(26.4)
−3.1
(26.4)
0.1
(32.2)
3.0
(37.4)
7.4
(45.3)
10.6
(51.1)
12.8
(55)
12.4
(54.3)
8.9
(48)
5.5
(41.9)
0.7
(33.3)
−1.6
(29.1)
4.5
(40.1)
Precipitat
ion mm
(inches)
65
(2.56)
60
(2.36)
74
(2.91)
74
(2.91)
108
(4.25)
110
(4.33)
115
(4.53)
108
(4.25)
90
(3.54)
87
(3.43)
76
(2.99)
81
(3.19)
1,048
(41.26)
Snowfall
cm
(inches)
14.4
(5.67)
14.6
(5.75)
7.5
(2.95)
0.5
(0.2)
0.0
(0)
0.0
(0)
0.0
(0)
0.0
(0)
0.0
(0)
0.3
(0.12)
5.4
(2.13)
13.5
(5.31)
56.2
(22.13)
Avg. prec
ipitation
days (≥
1.0 mm)
9.9 8.6 10.7 10.4 11.7 11.7 11.3 11.0 9.5 9.8 10.1 10.5 125.2
Avg. sno
wy
days(≥
1.0 cm)
4.2 3.8 2.1 0.4 0.0 0.0 0.0 0.0 0.0 0.0 1.2 3.5 15.2
% humidi
ty
84 80 74 71 72 72 72 74 79 84 85 85 78
Mean
monthly
sunshine
hours
48 77 125 159 186 204 230 208 151 93 50 35 1,566
POPULATION OF ZURICH
The interesting places of Zurich
TRANSPORTATION OF ZURICH
OPERA HOUSE
ZOOLOGICAL MUSEUM
ZURICH ZOO
URANIA OBSERVATORY
ST. PETER CHURCH
BOTANICAL GARDEN
GENEVA
GEOGRAPHICAL LOCATION
CLIMATIC CONDITION
[hide]Climate data for Geneva (1981-2010)
Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year
Average high
°C (°F)
4.5
(40.
1)
6.3
(43.
3)
11.2
(52.
2)
14.9
(58.
8)
19.7
(67.
5)
23.5
(74.
3)
26.5
(79.
7)
25.8
(78.
4)
20.9
(69.
6)
15.4
(59.
7)
8.8
(47.
8)
5.3
(41.
5)
15.2
(59.4
)
Daily mean °C
(°F)
1.5
(34.
7)
2.5
(36.
5)
6.2
(43.
2)
9.7
(49.
5)
14.2
(57.
6)
17.7
(63.
9)
20.2
(68.
4)
19.5
(67.
1)
15.4
(59.
7)
11.1
(52)
5.5
(41.
9)
2.8
(37)
10.5
(50.9
)
Average low
°C (°F)
−1.3
(29.
7)
−1.0
(30.
2)
1.6
(34.
9)
4.8
(40.
6)
9.1
(48.
4)
12.3
(54.
1)
14.4
(57.
9)
14.0
(57.
2)
10.8
(51.
4)
7.4
(45.
3)
2.4
(36.
3)
0.1
(32.
2)
6.2
(43.2
)
Precipitation
mm (inches)
76
(2.9
9)
68
(2.6
8)
70
(2.7
6)
72
(2.8
3)
84
(3.3
1)
92
(3.6
2)
79
(3.1
1)
82
(3.2
3)
100
(3.9
4)
105
(4.1
3)
88
(3.4
6)
90
(3.5
4)
1,005
(39.5
7)
Snowfall cm
(inches)
10.8
(4.2
5)
8.1
(3.1
9)
2.8
(1.1)
0.2
(0.0
8)
0.0
(0)
0.0
(0)
0.0
(0)
0.0
(0)
0.0
(0)
0.0
(0)
2.8
(1.1)
7.4
(2.9
1)
32.1
(12.6
4)
Avg. precipita
tion days (≥
1.0 mm)
9.5 8.1 9.0 8.9 10.6 9.3 7.6 7.9 8.1 10.1 9.9 10.0 109.0
Avg. snowy
days(≥ 1.0 cm)
2.5 2.0 0.9 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.7 2.0 8.2
% humidity 81 76 69 67 69 66 64 67 73 79 81 81 73
Mean monthly
sunshine
hours
59 88 154 177 197 235 263 237 185 117 66 49 1,828
POPULATION
TRANSPORTATION
The interesting places of Geneva
LAKE GENEVA
PATEK PHILIPPE MUSEUM
VICTORIA HALL
MUSEUM OF NATURAL HISTORY
JET D EAU
EGLISE RUSSE
UNITED KINGDOM (UK)
MAPS OF UK
FLAGS OF UK
LONDON
GEOGRAPHICAL LOCATION
Climate Condition of London
Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year
Record
high °C
(°F)
18.5
(65.3)
19.7
(67.5)
25.3
(77.5)
29.8
(85.6)
32.8
(91)
35.6
(96.1)
36.5
(97.7)
38.5
(101.3)
35.4
(95.7)
29.9
(85.8)
21.1
(70)
17.7
(63.9)
38.5
(101.3)
Average
high °C
(°F)
8.3
(46.9)
8.5
(47.3)
11.4
(52.5)
14.2
(57.6)
17.7
(63.9)
20.7
(69.3)
23.2
(73.8)
22.9
(73.2)
20.1
(68.2)
15.6
(60.1)
11.4
(52.5)
8.6
(47.5)
15.2
(59.4)
Average
low °C
(°F)
2.6
(36.7)
2.4
(36.3)
4.1
(39.4)
5.4
(41.7)
8.4
(47.1)
11.5
(52.7)
13.9
(57)
13.7
(56.7)
11.2
(52.2)
8.3
(46.9)
5.1
(41.2)
2.8
(37)
7.5
(45.5)
Record
low °C
(°F)
−10.0
(14)
−9.0
(15.8)
−8.0
(17.6)
−2.0
(28.4)
−1.0
(30.2)
5.0
(41)
7.0
(44.6)
6.0
(42.8)
3.0
(37.4)
−4.0
(24.8)
−5.0
(23)
−7.0
(19.4)
−10.0
(14)
Precipitat
ionmm
(inches)
51.6
(2.031)
38.2
(1.504)
40.5
(1.594)
45.0
(1.772)
46.5
(1.831)
47.3
(1.862)
41.1
(1.618)
51.6
(2.031)
50.4
(1.984)
68.8
(2.709)
58.0
(2.283)
53.0
(2.087)
591.8
(23.299)
Avg. rain
y days (≥
1.0 mm)
10.8 8.5 9.6 9.4 9.0 8.3 8.0 7.6 8.5 10.7 10.1 9.9 110.4
Avg. sno
wy days
4 4 3 1 0 0 0 0 0 0 1 3 16
% humid
ity
91 89 91 90 92 92 93 95 96 95 93 91 92.3
Mean
monthly
sunshine
hours
49.9 71.4 107.1 159.8 181.2 181.0 192.1 195.1 138.9 108.1 58.5 37.4 1,480.5
POPULATION
TRANSPORTATION
The interesting places of London
LONDON ZOO
CHISLEHURST CAVES
CHELSEA PHYSIC GARDEN
TOWER BRIDGE
LONDON EYE
VICTORIA & ALBERT MUSEUM
MANCHESTER
GEOGRAPHICAL LOCATION
Climate Condition of Manchester, 1981-2010, extremes 1960-2005
Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year
Record
high °C
(°F)
14.3
(57.7)
15.2
(59.4)
21.7
(71.1)
23.4
(74.1)
26.7
(80.1)
31.3
(88.3)
32.2
(90)
33.7
(92.7)
28.4
(83.1)
26.3
(79.3)
17.2
(63)
15.1
(59.2)
33.7
(92.7)
Average
high °C
(°F)
7.3
(45.1)
7.6
(45.7)
10.0
(50)
12.6
(54.7)
16.1
(61)
18.6
(65.5)
20.6
(69.1)
20.3
(68.5)
17.6
(63.7)
13.9
(57)
10.0
(50)
7.4
(45.3)
13.5
(56.3)
Average
low °C
(°F)
1.7
(35.1)
1.6
(34.9)
3.3
(37.9)
4.9
(40.8)
7.7
(45.9)
10.5
(50.9)
12.6
(54.7)
12.4
(54.3)
10.3
(50.5)
7.4
(45.3)
4.2
(39.6)
1.8
(35.2)
6.6
(43.9)
Record
low °C
(°F)
−12.0
(10.4)
−13.1
(8.4)
−9.7
(14.5)
−4.9
(23.2)
−1.6
(29.1)
2.0
(35.6)
6.0
(42.8)
3.6
(38.5)
0.8
(33.4)
−3.0
(26.6)
−6.8
(19.8)
−13.5
(7.7)
−13.5
(7.7)
Rainfall
mm
(inches)
72.3
(2.846)
51.4
(2.024)
61.2
(2.409)
54.0
(2.126)
56.8
(2.236)
66.1
(2.602)
63.9
(2.516)
77.0
(3.031)
71.5
(2.815)
92.5
(3.642)
81.5
(3.209)
80.7
(3.177)
828.8
(32.63)
Avg.rainy
days(≥
1.0 mm)
13.1 9.7 12.3 11.2 10.4 11.1 10.9 12.0 11.1 13.6 14.1 13.5 142.9
Avg.sno
wy days
9 7 5 2 0 0 0 0 0 0 2 5 30
%humidi
ty
87 86 86 85 82 84 86 88 89 89 87 87 86.3
Mean
monthly
sunshine
hours
52.5 73.9 99.0 146.9 188.3 172.5 179.7 166.3 131.2 99.3 59.5 47.1 1,416.2
POPULATION
TRANSPORTATION
The interesting places of Manchester
MANCHESTER TOWN HALL
STONERIG RACEWAY
NATIONAL FOOTBALL MUSEUM
PORTLAND BASIN MUSEUM
MANCHESTER CATHEDRAL
APPLO MANCHESTER
(LO3)
DIFFERENT TYPES OF PASSPORT
VISA OF SWITZERLAND
VISA OF UK
CUSTOMS IMPORT
CUSTOMS EXPORT
RULES AND REGULATIONS TO CARRY PETS IN
SWITZERLAND
RULES & REGULATIONS TO CARRY PETS IN UK
RULES AND REGULATION DANGEROUS GOODS
TRAVEL INSURANCE
TRAVEL INSURANCE
Travel insurance is insurance that is intended to
cover medical expenses, financial default of travel suppliers, and other losses
incurred while travelling, either within one's own country, or internationally.
Temporary travel insurance can usually be arranged at the time of the booking of
a trip to cover exactly the duration of that trip, or a "multi-trip" policy can cover
an unlimited number of trips within a set time frame. Coverage varies, and can
be purchased to include higher risk items such as "winter sports".
MEDICAL INSURANCE :-
Before buying a special medical insurance policy for your trip, check
with your medical insurer — you might already be covered by your existing
health plan. While many US insurers cover you overseas, Medicare does not.
Even if your health plan does cover you internationally, you may want to consider
buying a special medical travel policy. Much of the additional coverage available
is supplemental (or "secondary"), so it covers whatever expenses your health
plan doesn't, such as deductibles. But you can also purchase primary coverage,
which will take care of your costs up to a certain amount.
In emergency situations involving costly procedures or overnight stays, the
hospital will typically work directly with your travel-insurance carrier on billing (but
not with your regular health insurance company; you'll likely have to pay up front to
the hospital or clinic, then get reimbursed by your stateside insurer later). For non-
emergencies, a quick visit to a doctor will likely be an out-of-pocket expense (you'll
bring home documentation to be reimbursed). Whatever the circumstances, it's
smart to contact your insurer from the road to let them know that you've sought
medical help.
For travelers over 70 years old, buying travel medical insurance can be an expensive
proposition. Compare the cost of a travel medical plan with comprehensive
insurance. The latter plans come with good medical and evacuation coverage that
can otherwise be very expensive. A travel-insurance company can help you sort out
the options.
OTHER INSURANCE
EVACUATION INSURANCE :-
It covers the cost of getting you to a place where you can receive
appropriate medical treatment in the event of an emergency. (In a worst-case
scenario, this can mean a medically equipped — and incredibly expensive — private
jet.) This is usually not covered by your regular medical-insurance plan back home.
Sometimes this coverage can get you home after an accident, but more often,
it'll just get you as far as the nearest major hospital. "Medical repatriation" — that
is, getting you all the way home — is likely to be covered only if it's considered
medically necessary. Ask your insurer exactly what's covered before and after you
get to the hospital.
Keep in mind that medical and evacuation insurance may not cover you if
you're participating in an activity your insurer considers to be dangerous (such as
skydiving, bungee jumping, scuba diving, or even skiing). Some companies sell
supplementary adventure-sports coverage.
BAGGAGE INSURANCE :-
For luggage that is lost, delayed, or damaged — is included in most
comprehensive policies, but it's rare to buy it separately. Baggage insurance puts a
strict cap on reimbursement for such items as jewellery, eyewear, electronics, and
photographic equipment — read the fine print. If you check your baggage for a
flight, it's already covered by the airline (ask your airline about its luggage liability
limit; if you have particularly valuable luggage, you can buy supplemental "excess
valuation" insurance directly from the airline). Check if your homeowners' or
renters' insurance covers baggage. Travellers' baggage insurance will cover the
deductibles and items excluded from your homeowners' policy. Double-check the
particulars with your agent. If your policy doesn't cover rail-passes, consider
buying the $14-18 insurance deal sold with the pass.
FLIGHT INSURANCE :-
Flight Insurance ("crash coverage") is a statistical rip-off that
heirs love. It's basically a life insurance policy that covers you when
you're on the airplane. Since plane crashes are so rare, there's little
sense in spending money on this insurance.
COLLISION COVERAGE :-
An important type of insurance for rental cars may be
included in some comprehensive travel-insurance plans or
available as an upgrade on others.
CONSEQUENCES OF NEGLIGENCE
• Correct travel documents however is probably the single most
important factor as to whether this likely to occur. Although the
law varies from country to country, in general, its recognized
that agents can be liable for damages caused either by their
fault or their negligence. The client expects from a qualified
travel agent a degree of profession & care.
•
• As a general rule, the following paints gives scope of the
agent’s duty to the traveller,
•
• i) The client to the travel agent because the agents
represents himself to the public as a degree of professions &
care in matters relating to his travel & accommodation
arrangement.
• ii) The client would also expected the agent to select
competent wholesalers & suppliers with which to deal with.
•
AND ALSO WISE FOR TRAVEL SGENTS TO LOOK :-
• Making certain the client is important as to who is
responsible for what & putting this in writing set that there is no
argument at a later date.
• Ensuring that all necessary formalities are advised in writing
between the agent & client during the reservation process.
CONCLUSION :-
Passport, visa & health documentation together with the
consequences of negligence to provide correct & updated
information clients regarding general rules & methods at
applications which relates to taxes, customs & currency & also
travel related insurance mailers.
(LO4)
AIR TICKET
DAY TO DAY ITINERY
DAY 1 :- Departure from Delhi (INDIRA GANDHI AIRPORT)
Arrival of Zurich (UNIQUE ZURICH AIRPORT)
Where are representative will be waiting to welcome you & transfer
you to your hotel GRAND HOTEL QUELLENHOF & SPA SUITES.
After check-in your hotel for sometimes & in the evening go for
shopping.
DAY 2 :- After early breakfast go by car for sight-seeing places of
Zurich.
The places are,
i) OPERA HOUSE
ii) ZOOLOGICAL MUSEUM
iii) ZURICH ZOO
DAY 3 :- After early breakfast go by car to visit another sight-
seeing places of Zurich.
The another places are,
i) URANIA OBSERVATORY
ii) ST. PETER CHURCH
iii) BOTANICAL GARDEN
DAY 4 :- After early breakfast check-out of your hotel & go
by car to Geneva.
Arrival at Geneva check-in the hotel EVIAN ROYAL
RESORT. Rest for sometimes & in the evening go for shopping.
DAY 5 :- After early breakfast go by car for sight-seeing places
of Geneva.
The places are,
i) LAKE GENEVA
ii) PATEK PHILIPPE MUSEUM
iii) VICTORIA HALL
DAY 6:- After early breakfast go by car to visit another sight-
seeing places of Geneva.
The another places are,
i) MUSEUM OF NATURAL HISTORY
ii) JET D EAU
iii) EGLISE RUSSE
DAY 7 :- After early breakfast check-out of your hotel & go by
the can to the airport of Geneva (COINTRIN
INTERNATIONAL AIRPORT).
Board the flight for London or arrival London (LONDON CITY
AIRPORT)
DAY 8 :- Representatives welcome you at the airport & transfer
you to your hotel (THE MILESTONE HOTEL).
After check-in your hotel rest for sometimes & in the
evening go for shopping.
DAY 9 :- After early breakfast go by car for sight-seeing places of
London.
The places are,
i) LONDON ZOO
ii) CHISLEHURST CAVES
iii) CHELSEA PHYSIC GARDEN
DAY 10 :- After early breakfast go by car to visit another sight-seeing
places of London.
The another places are,
i) TOWER BRIDGE
ii) LONDO EYE
iii) VICTORIA & ALBERT MUSEUM
DAY 11 :- After early breakfast check-out of your hotel & go by
car to Manchester.
Arrival at Manchester check-in to the hotel
(MACDONALD MANCHESTER HOTEL & SPA). Rest for
sometimes & in the evening go for shopping.
DAY 12 :- After early breakfast go by car for sight-seeing places
of Manchester.
The places are,
i) MANCHESTER TOWN HALL
ii) STONERIG RACEWAY
iii) NATIONAL FOOTBALL MUSEUM
DAY 13 :- After early breakfast go by car to visit another
sight-seeing places of Manchester.
The another places are,
i) PORTLAND BASIN MUSEUM
ii) MANCHESTER CATHEDRAL
iii) APOLLO MANCHESTER
DAY 14 :- After early breakfast check-out of your hotel &
go by the car to the airport (RINGWAY
INTERNATIONAL AIRPORT)
Return to Delhi (INDIRA GANDHI AIRPORT) with pleasant
memories of your journey.
HOTELS NAME
&
PICTURES
GRAND HOTEL QUELLENHOF & SPA SUITES (ZURICH)
EVION ROYAL RESORT (GENEVA)
THE MILESTONE HOTEL (LONDON)
MACDONALD MANCHESTER HOTEL & SPA
(MANCHESTER)
ROUTE MAP
CONCLUSION
I have learnt a lot from Travel & Tourism classes and I
am sure that it will help me in my present and future
life. Lack of a good personality and aspiring too high to
get a job in any kind of industry is a futile one. So, once
again I want to thank our honourable faculty Mrs. Rina
Dhabaria for helping me to earn the requisite
knowledge in the sector of Travel & Tourism and other
allied matters.
BIBILOGRAPHY
•http://www.iatatravelcentre.com/CH-Switzerland-customs-currency-airport-tax-regulations-details.htm
•http://www.wordtravels.com/Cities/England/London/Climate
•http://en.wikipedia.org/wiki/London
•http://www.learn4good.com/travel/swz_visa.htm#doc
•http://www.ustr.gov/countries-regions/europe-middle-east/europe/switzerland
•https://www.google.co.in/#hl=en&gs_rn=8&gs_ri=psy-ab&pq=what%20visa%20documents
•http://www.parasholidays.org/visa-requirement.php
•http://www.londonpass.com/london-attractions/places-to-visit-in-london.html
•http://www.xe.com/symbols.php
•http://www.migrationexpert.co.uk/visa/uk-embassy/india
•http://united-kingdom.visahq.in/embassy/India/
•http://www.myswitzerland.com/en/about-switzerland/facts-and-figures/entry/regulations-for-
pets.html
•http://webportal.atlasintl.com/Customs%20Docs/Switzerland.pdf
•http://www.preservearticles.com/201107169242/what-are-the-main-items-that-are-exported-from-
india.html
•http://www.london-guides.co.uk/pages.php?id=e1002010
•https://www.gov.uk/duty-free-goods/arrivals-from-outside-the-eu
•http://www.petrelocation.com/resources/international-regulations/united-kingdom
•http://www.frankfurt-
airport.com/content/frankfurt_airport/en/checkin_luggage/luggage_neu/dangerous_goods.html
•http://www.caa.co.uk/docs/1219/srg_dgo_WhatCanICarry20120321.pdf
•http://www.slideshare.net/rajdee/travel-assignment
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  • 1. BY CHIRANJIB GHOSAL TRAVEL & TOURISM ASSIGNMENT PRESENTATION
  • 2. FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING TRAVEL AND TOURISM NAME: - CHIRANJIB GHOSAL BATCH CODE: - ‘O3’ ASSESSOR NAME: - RINA DHABARIA YEAR - 2012-13.
  • 3. INTRODUCTION I am Chiranjib Ghosal. I am a student of Frankfinn Institute of Air Hostess Training. My batch no is ‘o3’. I love to study at my institute and I am very much interested in Travel and Tourism.
  • 4. ACKNOWLEDGEMENT I would like to express my sincere gratitude to Mrs. Rina Dhabaria, the Travel & Tourism trainer & faculty member of the Frankfinn Institute of Airhostess Training, Kolkata, for providing me enough information and guidance to complete this assignment on Travel & Tourism. Last but not the least, I am very much grateful to avail myself this opportunity and express my honour and love to my friends for their help and support to complete this assignment.
  • 5. INDEX •LO1 : (i) EXPLAINATIONS ABOUT- IATA, UFTA, PATA, ICAO, TAAI, WARSAW CONVENTION, CHICAGO CONVENTION, MONTREAL CONVENTION, BILATERAL ARGEEMENTS. (ii) FREEDOMS OF AIR. •LO2 : (i) TWO COUNTRIES HISTORY (SWITZERLAND & UNITED KINGDOM) (ii) FOUR CITIES GEOGRAPHICAL LOCATION, CLIMATIC CONDITION, POPULATION, TRANSPORTATION. (iii) SIX INTERESTING PLACE EACH EVERY CITY. •LO3 : (i) DIFFERENT TYPES OF PASSPORT. (ii) VISA REQUIREMENT OF TWO COUNTRIES & EMBASSY ADDRESS. (iii) CUSTOM IMPORT EXPORT, CURRENCY OF THE TWO COUNTRIES. (iv) RULES & REGULATION TO CARRY PETS OF TWO COUNTRIES. (v) RULES & REGULATION DANGERIOUS GOODS. (vi) TRAVEL INSURANCE. (vi) CONSEQUENCES OF NEGLIGENCE. •LO4 : (i) DAY TO DAY ITINERY. (ii) ROUTE MAP. (iii) FILL UP PROFORMA. (iv) TAKE THE FARE. • CONCLUSION • BIBLIOGRAPHY
  • 8. DEFINITION :- IATA was founded in Havana, Cuba, in April 1945. It is the prime vehicle for inter- airline cooperation in promoting safe, reliable, secure & economical air services for the benefit of the world’s consumers. The international scheduled air transport industry is now more than 100 times larger than it was in 1945. Few industries can match the dynamism of that growth, which would have been much less spectacular without the standards, practices & procedures developed within IATA. The modern IATA is the successor to the International Air Traffic Association founded in Hague in 1919, the year of the world’s first international scheduled services.
  • 9. UFTAA (UNIVERSAL FEDERATION OF TRAVEL AGENTS ASSOCIATION)
  • 10. DEFINITION :- UFTAA is a would body representing the travel agency & tourism industry. UFTAA effectively represents travels & tour operations view on both inbound & outbound travel by continuous dialogue and consultation with other international organisations such as the International Air Transport Association (IATA), The International Hotel & Restaurant Association (IH & RA) to mention only a few. UFTAA has consultative status with the UN/NGO/ECOSOC, & works closely with their such as UNESCO, who etc for a sustainable & responsible tourism. UFTAA is an affiliate member of the World Tourism Organisation (WTO), & its business council (WTOBC).
  • 11. PATA PACIFIC AREA TRAVEL ASSOCIATIOIN
  • 12. DEFINITION :- The Pacific Asia Travel Association, formed over 50 years ago with headquarters in Bangkok, is an international organisation with over 2,500 members made up from the destinations, carriers, hotel groups, tour operators, around handlers & retail travel agents, mainly based in the Pacific Asia Region. Other international members include publications travel writers & indeed any organisation with interests in travel to & within the region. In addition to the international association, there exists a worldwide network of chapters 39 in total. Activities in the UK include familiarization visits for our agent & tour operator members, networking opportunities, a regular e-mail newsletter with news of developments within the region, exposure in & customer referral from this website an online training programme many social events & above all, recognition as a Pacific Asia specialist.
  • 14. DEFINITION :- ICAO airport code or location indication is a four- letter alphanumeric code designating each airport around the world. These codes are defined by the International Civil Aviation Organization & Published in ICAO documents 7910 location indications. The ICAO codes are used by air traffic control & airline operations such as flight planning. They are not the same as the IATA codes encountered by the general public, which are used for airline timetables, reservations & baggage handling. For example, travellers who use London’s Heathrow Airport will must likely be familiar with its IATA code: LHR. The travelling public are less likely ICAO code: EGLL.
  • 16. The main objective of this association is to safeguard & protects in interest of its members. For this purpose the association keeps in constant touch with the government & various other organisations connected with tourism promotion. The registered office is in Mumbai (BOM). It has regional offices at Kolkata, Delhi & Chennai. Once a year they hold a conference at some place in India where they discuss their problems connected with the industry.
  • 18. Warsaw Convention Bureau was started in October 12, 1929. It is the first international convention pertaining to liability in international air transportation. The convention prescribes rules for air carrier liability in case of death or injury to passengers, destruction, loss or damage to baggage and losses resulting from delay of passengers, baggage and cargo. Liability limits set by the convention were raised in 1955 by the Hague protocol to the Warsaw Convention. Some parties to the Warsaw convention have not ratified the Hague protocol which amended the Convention. The U.S ratified the Warsaw Convention on July 31, 1934.
  • 20. The convention on International Civil Aviation. The documents was signed on December 7, 1944 in Chicago, by 52 signatory states. It received the requisite 26th ratification on March 5, 1947 & went into effect on April 4, 1947, the same date that ICAO came into being. In October of the same year, ICAO became a specialized agency at the United Nations Economic & Social Council (ECOSOC). The original signed document resides in the National Archives of the United States.
  • 22. The Montreal Convention, formally the convention for the unification of certain rules for international carriage by Air. Is a treaty adopted by a diplomatic meeting of ICAO member states in 1999. It amended important provisions of the Warsaw Convention’s regime concerning compensation for the victims of Air disasters. The Convention re-establishes urgently needed uniformity and predictability of rules relating to the international carriage of passengers, baggage and cargo. Whilst maintaining the core prevision’s which have successfully served the International Air Transport community for several decades, the new convention achieves the required modernisation in a number of key areas. It protects passengers by introducing a two-tier liability system and by facilitating the swift recovery o0f proven damages without the need for lengthy litigation.
  • 24. FREEDOMS OF AIR :- The Chicago convention defined “freedoms of the air” which are put into practice as a result of the bilateral agreement between pairs of countries. Most bilateral agreements have been modelled on the 1946 Bermuda Agreements between the UK and the USA. Bermuda style agreements aim to give “fair and equal” commercial opportunities to the countries involved regardless of the strength of their airline industries. These traffic rights can only be exercised if they are allowed in the bilateral agreements. If one agreement is missing, the carries may not have full traffic rights and may loose revenues. No bilateral agreement is necessary for exceptional or single commercial flights. The following are rights attached to each of the freedoms of the air,
  • 28. HISTORY OF SWITZERLAND • Switzerland is a small country situated in the heart of central Europe and shares a lot of its history and of its culture (four national languages spoken in different regions) with its neighbours Germany, France, Italy and Austria. There are more than 900museums in Switzerland. One museum per 7500 inhabitants. The numbers of museums has tripled after World War II. Many of these are small museums dedicated to the local history of villages. The total numbers of entries amounts to about 10 million per year, in other words everybody in Switzerland above 6years and not too inform to leave the home visits an average of two museums a year.
  • 31. CLIMATIC CONDITION OF ZURICH (1981–2010) Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year Average high °C (°F) 3.2 (37.8) 5.2 (41.4) 10.3 (50.5) 14.6 (58.3) 19.3 (66.7) 22.5 (72.5) 25.0 (77) 24.2 (75.6) 19.8 (67.6) 14.4 (57.9) 7.6 (45.7) 4.1 (39.4) 14.2 (57.6) Daily mean °C (°F) 0.2 (32.4) 1.1 (34) 5.2 (41.4) 8.9 (48) 13.5 (56.3) 16.7 (62.1) 18.9 (66) 18.2 (64.8) 14.2 (57.6) 9.8 (49.6) 4.2 (39.6) 1.4 (34.5) 9.4 (48.9) Average low °C (°F) −3.1 (26.4) −3.1 (26.4) 0.1 (32.2) 3.0 (37.4) 7.4 (45.3) 10.6 (51.1) 12.8 (55) 12.4 (54.3) 8.9 (48) 5.5 (41.9) 0.7 (33.3) −1.6 (29.1) 4.5 (40.1) Precipitat ion mm (inches) 65 (2.56) 60 (2.36) 74 (2.91) 74 (2.91) 108 (4.25) 110 (4.33) 115 (4.53) 108 (4.25) 90 (3.54) 87 (3.43) 76 (2.99) 81 (3.19) 1,048 (41.26) Snowfall cm (inches) 14.4 (5.67) 14.6 (5.75) 7.5 (2.95) 0.5 (0.2) 0.0 (0) 0.0 (0) 0.0 (0) 0.0 (0) 0.0 (0) 0.3 (0.12) 5.4 (2.13) 13.5 (5.31) 56.2 (22.13) Avg. prec ipitation days (≥ 1.0 mm) 9.9 8.6 10.7 10.4 11.7 11.7 11.3 11.0 9.5 9.8 10.1 10.5 125.2 Avg. sno wy days(≥ 1.0 cm) 4.2 3.8 2.1 0.4 0.0 0.0 0.0 0.0 0.0 0.0 1.2 3.5 15.2 % humidi ty 84 80 74 71 72 72 72 74 79 84 85 85 78 Mean monthly sunshine hours 48 77 125 159 186 204 230 208 151 93 50 35 1,566
  • 43. CLIMATIC CONDITION [hide]Climate data for Geneva (1981-2010) Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year Average high °C (°F) 4.5 (40. 1) 6.3 (43. 3) 11.2 (52. 2) 14.9 (58. 8) 19.7 (67. 5) 23.5 (74. 3) 26.5 (79. 7) 25.8 (78. 4) 20.9 (69. 6) 15.4 (59. 7) 8.8 (47. 8) 5.3 (41. 5) 15.2 (59.4 ) Daily mean °C (°F) 1.5 (34. 7) 2.5 (36. 5) 6.2 (43. 2) 9.7 (49. 5) 14.2 (57. 6) 17.7 (63. 9) 20.2 (68. 4) 19.5 (67. 1) 15.4 (59. 7) 11.1 (52) 5.5 (41. 9) 2.8 (37) 10.5 (50.9 ) Average low °C (°F) −1.3 (29. 7) −1.0 (30. 2) 1.6 (34. 9) 4.8 (40. 6) 9.1 (48. 4) 12.3 (54. 1) 14.4 (57. 9) 14.0 (57. 2) 10.8 (51. 4) 7.4 (45. 3) 2.4 (36. 3) 0.1 (32. 2) 6.2 (43.2 ) Precipitation mm (inches) 76 (2.9 9) 68 (2.6 8) 70 (2.7 6) 72 (2.8 3) 84 (3.3 1) 92 (3.6 2) 79 (3.1 1) 82 (3.2 3) 100 (3.9 4) 105 (4.1 3) 88 (3.4 6) 90 (3.5 4) 1,005 (39.5 7) Snowfall cm (inches) 10.8 (4.2 5) 8.1 (3.1 9) 2.8 (1.1) 0.2 (0.0 8) 0.0 (0) 0.0 (0) 0.0 (0) 0.0 (0) 0.0 (0) 0.0 (0) 2.8 (1.1) 7.4 (2.9 1) 32.1 (12.6 4) Avg. precipita tion days (≥ 1.0 mm) 9.5 8.1 9.0 8.9 10.6 9.3 7.6 7.9 8.1 10.1 9.9 10.0 109.0 Avg. snowy days(≥ 1.0 cm) 2.5 2.0 0.9 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.7 2.0 8.2 % humidity 81 76 69 67 69 66 64 67 73 79 81 81 73 Mean monthly sunshine hours 59 88 154 177 197 235 263 237 185 117 66 49 1,828
  • 50. MUSEUM OF NATURAL HISTORY
  • 58. Climate Condition of London Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year Record high °C (°F) 18.5 (65.3) 19.7 (67.5) 25.3 (77.5) 29.8 (85.6) 32.8 (91) 35.6 (96.1) 36.5 (97.7) 38.5 (101.3) 35.4 (95.7) 29.9 (85.8) 21.1 (70) 17.7 (63.9) 38.5 (101.3) Average high °C (°F) 8.3 (46.9) 8.5 (47.3) 11.4 (52.5) 14.2 (57.6) 17.7 (63.9) 20.7 (69.3) 23.2 (73.8) 22.9 (73.2) 20.1 (68.2) 15.6 (60.1) 11.4 (52.5) 8.6 (47.5) 15.2 (59.4) Average low °C (°F) 2.6 (36.7) 2.4 (36.3) 4.1 (39.4) 5.4 (41.7) 8.4 (47.1) 11.5 (52.7) 13.9 (57) 13.7 (56.7) 11.2 (52.2) 8.3 (46.9) 5.1 (41.2) 2.8 (37) 7.5 (45.5) Record low °C (°F) −10.0 (14) −9.0 (15.8) −8.0 (17.6) −2.0 (28.4) −1.0 (30.2) 5.0 (41) 7.0 (44.6) 6.0 (42.8) 3.0 (37.4) −4.0 (24.8) −5.0 (23) −7.0 (19.4) −10.0 (14) Precipitat ionmm (inches) 51.6 (2.031) 38.2 (1.504) 40.5 (1.594) 45.0 (1.772) 46.5 (1.831) 47.3 (1.862) 41.1 (1.618) 51.6 (2.031) 50.4 (1.984) 68.8 (2.709) 58.0 (2.283) 53.0 (2.087) 591.8 (23.299) Avg. rain y days (≥ 1.0 mm) 10.8 8.5 9.6 9.4 9.0 8.3 8.0 7.6 8.5 10.7 10.1 9.9 110.4 Avg. sno wy days 4 4 3 1 0 0 0 0 0 0 1 3 16 % humid ity 91 89 91 90 92 92 93 95 96 95 93 91 92.3 Mean monthly sunshine hours 49.9 71.4 107.1 159.8 181.2 181.0 192.1 195.1 138.9 108.1 58.5 37.4 1,480.5
  • 70. Climate Condition of Manchester, 1981-2010, extremes 1960-2005 Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year Record high °C (°F) 14.3 (57.7) 15.2 (59.4) 21.7 (71.1) 23.4 (74.1) 26.7 (80.1) 31.3 (88.3) 32.2 (90) 33.7 (92.7) 28.4 (83.1) 26.3 (79.3) 17.2 (63) 15.1 (59.2) 33.7 (92.7) Average high °C (°F) 7.3 (45.1) 7.6 (45.7) 10.0 (50) 12.6 (54.7) 16.1 (61) 18.6 (65.5) 20.6 (69.1) 20.3 (68.5) 17.6 (63.7) 13.9 (57) 10.0 (50) 7.4 (45.3) 13.5 (56.3) Average low °C (°F) 1.7 (35.1) 1.6 (34.9) 3.3 (37.9) 4.9 (40.8) 7.7 (45.9) 10.5 (50.9) 12.6 (54.7) 12.4 (54.3) 10.3 (50.5) 7.4 (45.3) 4.2 (39.6) 1.8 (35.2) 6.6 (43.9) Record low °C (°F) −12.0 (10.4) −13.1 (8.4) −9.7 (14.5) −4.9 (23.2) −1.6 (29.1) 2.0 (35.6) 6.0 (42.8) 3.6 (38.5) 0.8 (33.4) −3.0 (26.6) −6.8 (19.8) −13.5 (7.7) −13.5 (7.7) Rainfall mm (inches) 72.3 (2.846) 51.4 (2.024) 61.2 (2.409) 54.0 (2.126) 56.8 (2.236) 66.1 (2.602) 63.9 (2.516) 77.0 (3.031) 71.5 (2.815) 92.5 (3.642) 81.5 (3.209) 80.7 (3.177) 828.8 (32.63) Avg.rainy days(≥ 1.0 mm) 13.1 9.7 12.3 11.2 10.4 11.1 10.9 12.0 11.1 13.6 14.1 13.5 142.9 Avg.sno wy days 9 7 5 2 0 0 0 0 0 0 2 5 30 %humidi ty 87 86 86 85 82 84 86 88 89 89 87 87 86.3 Mean monthly sunshine hours 52.5 73.9 99.0 146.9 188.3 172.5 179.7 166.3 131.2 99.3 59.5 47.1 1,416.2
  • 73. The interesting places of Manchester
  • 80. (LO3)
  • 81. DIFFERENT TYPES OF PASSPORT
  • 86. RULES AND REGULATIONS TO CARRY PETS IN SWITZERLAND
  • 87. RULES & REGULATIONS TO CARRY PETS IN UK
  • 88. RULES AND REGULATION DANGEROUS GOODS
  • 90. TRAVEL INSURANCE Travel insurance is insurance that is intended to cover medical expenses, financial default of travel suppliers, and other losses incurred while travelling, either within one's own country, or internationally. Temporary travel insurance can usually be arranged at the time of the booking of a trip to cover exactly the duration of that trip, or a "multi-trip" policy can cover an unlimited number of trips within a set time frame. Coverage varies, and can be purchased to include higher risk items such as "winter sports". MEDICAL INSURANCE :- Before buying a special medical insurance policy for your trip, check with your medical insurer — you might already be covered by your existing health plan. While many US insurers cover you overseas, Medicare does not. Even if your health plan does cover you internationally, you may want to consider buying a special medical travel policy. Much of the additional coverage available is supplemental (or "secondary"), so it covers whatever expenses your health plan doesn't, such as deductibles. But you can also purchase primary coverage, which will take care of your costs up to a certain amount.
  • 91. In emergency situations involving costly procedures or overnight stays, the hospital will typically work directly with your travel-insurance carrier on billing (but not with your regular health insurance company; you'll likely have to pay up front to the hospital or clinic, then get reimbursed by your stateside insurer later). For non- emergencies, a quick visit to a doctor will likely be an out-of-pocket expense (you'll bring home documentation to be reimbursed). Whatever the circumstances, it's smart to contact your insurer from the road to let them know that you've sought medical help. For travelers over 70 years old, buying travel medical insurance can be an expensive proposition. Compare the cost of a travel medical plan with comprehensive insurance. The latter plans come with good medical and evacuation coverage that can otherwise be very expensive. A travel-insurance company can help you sort out the options. OTHER INSURANCE EVACUATION INSURANCE :- It covers the cost of getting you to a place where you can receive appropriate medical treatment in the event of an emergency. (In a worst-case scenario, this can mean a medically equipped — and incredibly expensive — private jet.) This is usually not covered by your regular medical-insurance plan back home.
  • 92. Sometimes this coverage can get you home after an accident, but more often, it'll just get you as far as the nearest major hospital. "Medical repatriation" — that is, getting you all the way home — is likely to be covered only if it's considered medically necessary. Ask your insurer exactly what's covered before and after you get to the hospital. Keep in mind that medical and evacuation insurance may not cover you if you're participating in an activity your insurer considers to be dangerous (such as skydiving, bungee jumping, scuba diving, or even skiing). Some companies sell supplementary adventure-sports coverage. BAGGAGE INSURANCE :- For luggage that is lost, delayed, or damaged — is included in most comprehensive policies, but it's rare to buy it separately. Baggage insurance puts a strict cap on reimbursement for such items as jewellery, eyewear, electronics, and photographic equipment — read the fine print. If you check your baggage for a flight, it's already covered by the airline (ask your airline about its luggage liability limit; if you have particularly valuable luggage, you can buy supplemental "excess valuation" insurance directly from the airline). Check if your homeowners' or renters' insurance covers baggage. Travellers' baggage insurance will cover the deductibles and items excluded from your homeowners' policy. Double-check the particulars with your agent. If your policy doesn't cover rail-passes, consider buying the $14-18 insurance deal sold with the pass.
  • 93. FLIGHT INSURANCE :- Flight Insurance ("crash coverage") is a statistical rip-off that heirs love. It's basically a life insurance policy that covers you when you're on the airplane. Since plane crashes are so rare, there's little sense in spending money on this insurance. COLLISION COVERAGE :- An important type of insurance for rental cars may be included in some comprehensive travel-insurance plans or available as an upgrade on others.
  • 94. CONSEQUENCES OF NEGLIGENCE • Correct travel documents however is probably the single most important factor as to whether this likely to occur. Although the law varies from country to country, in general, its recognized that agents can be liable for damages caused either by their fault or their negligence. The client expects from a qualified travel agent a degree of profession & care. • • As a general rule, the following paints gives scope of the agent’s duty to the traveller, • • i) The client to the travel agent because the agents represents himself to the public as a degree of professions & care in matters relating to his travel & accommodation arrangement. • ii) The client would also expected the agent to select competent wholesalers & suppliers with which to deal with. •
  • 95. AND ALSO WISE FOR TRAVEL SGENTS TO LOOK :- • Making certain the client is important as to who is responsible for what & putting this in writing set that there is no argument at a later date. • Ensuring that all necessary formalities are advised in writing between the agent & client during the reservation process. CONCLUSION :- Passport, visa & health documentation together with the consequences of negligence to provide correct & updated information clients regarding general rules & methods at applications which relates to taxes, customs & currency & also travel related insurance mailers.
  • 96. (LO4)
  • 98. DAY TO DAY ITINERY DAY 1 :- Departure from Delhi (INDIRA GANDHI AIRPORT) Arrival of Zurich (UNIQUE ZURICH AIRPORT) Where are representative will be waiting to welcome you & transfer you to your hotel GRAND HOTEL QUELLENHOF & SPA SUITES. After check-in your hotel for sometimes & in the evening go for shopping. DAY 2 :- After early breakfast go by car for sight-seeing places of Zurich. The places are, i) OPERA HOUSE ii) ZOOLOGICAL MUSEUM iii) ZURICH ZOO
  • 99. DAY 3 :- After early breakfast go by car to visit another sight- seeing places of Zurich. The another places are, i) URANIA OBSERVATORY ii) ST. PETER CHURCH iii) BOTANICAL GARDEN DAY 4 :- After early breakfast check-out of your hotel & go by car to Geneva. Arrival at Geneva check-in the hotel EVIAN ROYAL RESORT. Rest for sometimes & in the evening go for shopping.
  • 100. DAY 5 :- After early breakfast go by car for sight-seeing places of Geneva. The places are, i) LAKE GENEVA ii) PATEK PHILIPPE MUSEUM iii) VICTORIA HALL DAY 6:- After early breakfast go by car to visit another sight- seeing places of Geneva. The another places are, i) MUSEUM OF NATURAL HISTORY ii) JET D EAU iii) EGLISE RUSSE
  • 101. DAY 7 :- After early breakfast check-out of your hotel & go by the can to the airport of Geneva (COINTRIN INTERNATIONAL AIRPORT). Board the flight for London or arrival London (LONDON CITY AIRPORT) DAY 8 :- Representatives welcome you at the airport & transfer you to your hotel (THE MILESTONE HOTEL). After check-in your hotel rest for sometimes & in the evening go for shopping.
  • 102. DAY 9 :- After early breakfast go by car for sight-seeing places of London. The places are, i) LONDON ZOO ii) CHISLEHURST CAVES iii) CHELSEA PHYSIC GARDEN DAY 10 :- After early breakfast go by car to visit another sight-seeing places of London. The another places are, i) TOWER BRIDGE ii) LONDO EYE iii) VICTORIA & ALBERT MUSEUM
  • 103. DAY 11 :- After early breakfast check-out of your hotel & go by car to Manchester. Arrival at Manchester check-in to the hotel (MACDONALD MANCHESTER HOTEL & SPA). Rest for sometimes & in the evening go for shopping. DAY 12 :- After early breakfast go by car for sight-seeing places of Manchester. The places are, i) MANCHESTER TOWN HALL ii) STONERIG RACEWAY iii) NATIONAL FOOTBALL MUSEUM
  • 104. DAY 13 :- After early breakfast go by car to visit another sight-seeing places of Manchester. The another places are, i) PORTLAND BASIN MUSEUM ii) MANCHESTER CATHEDRAL iii) APOLLO MANCHESTER DAY 14 :- After early breakfast check-out of your hotel & go by the car to the airport (RINGWAY INTERNATIONAL AIRPORT) Return to Delhi (INDIRA GANDHI AIRPORT) with pleasant memories of your journey.
  • 106. GRAND HOTEL QUELLENHOF & SPA SUITES (ZURICH)
  • 107. EVION ROYAL RESORT (GENEVA)
  • 108. THE MILESTONE HOTEL (LONDON)
  • 109. MACDONALD MANCHESTER HOTEL & SPA (MANCHESTER)
  • 111. CONCLUSION I have learnt a lot from Travel & Tourism classes and I am sure that it will help me in my present and future life. Lack of a good personality and aspiring too high to get a job in any kind of industry is a futile one. So, once again I want to thank our honourable faculty Mrs. Rina Dhabaria for helping me to earn the requisite knowledge in the sector of Travel & Tourism and other allied matters.
  • 112. BIBILOGRAPHY •http://www.iatatravelcentre.com/CH-Switzerland-customs-currency-airport-tax-regulations-details.htm •http://www.wordtravels.com/Cities/England/London/Climate •http://en.wikipedia.org/wiki/London •http://www.learn4good.com/travel/swz_visa.htm#doc •http://www.ustr.gov/countries-regions/europe-middle-east/europe/switzerland •https://www.google.co.in/#hl=en&gs_rn=8&gs_ri=psy-ab&pq=what%20visa%20documents •http://www.parasholidays.org/visa-requirement.php •http://www.londonpass.com/london-attractions/places-to-visit-in-london.html •http://www.xe.com/symbols.php •http://www.migrationexpert.co.uk/visa/uk-embassy/india •http://united-kingdom.visahq.in/embassy/India/ •http://www.myswitzerland.com/en/about-switzerland/facts-and-figures/entry/regulations-for- pets.html •http://webportal.atlasintl.com/Customs%20Docs/Switzerland.pdf •http://www.preservearticles.com/201107169242/what-are-the-main-items-that-are-exported-from- india.html •http://www.london-guides.co.uk/pages.php?id=e1002010 •https://www.gov.uk/duty-free-goods/arrivals-from-outside-the-eu •http://www.petrelocation.com/resources/international-regulations/united-kingdom •http://www.frankfurt- airport.com/content/frankfurt_airport/en/checkin_luggage/luggage_neu/dangerous_goods.html •http://www.caa.co.uk/docs/1219/srg_dgo_WhatCanICarry20120321.pdf •http://www.slideshare.net/rajdee/travel-assignment