6. ACKNOWLEDGMENT
I am very grateful to Frankfinn Institute of Air
Hostess Training for giving us this travel
assignment.
I am also grateful to my faculty Mr.
Suvra Banerjee for his guidance and support.
Through this assignment we came to
know more about the aviation industry and the
world.
I am grateful to Frankfinn Institute for
guiding me ahead with my difficulties and being
my encouragement and support throughout.
7. The International Air Transport
Association (IATA) is the trade
association for the world’s airlines,
representing some 290 airlines or 82%
of total air traffic. We support many
areas of aviation activity and help
formulate industry policy on critical
aviation issues
IATA is the International Air Transport Association, an international
industry trade group.
IATA may also refer to:
IATA airport code, a three-letter code designating many airports around
the world
IATA airline designator, unique two-character code to identify an airline
IATA delay codes
8. AIMS
IATA’s mission is to represent, lead, and serve the airline industry.
Representing the airline industry We improve understanding of the air
transport industry among decision makers and increase awareness of the
benefits that aviation brings to national and global economies. Advocating
for the interests of airlines across the globe, we challenge unreasonable
rules and charges, hold regulators and governments to account, and strive
for sensible regulation.
Leading the airline industry For over 70 years, we have developed
global commercial standards upon which the air transport industry is built.
Our aim is to assist airlines by simplifying processes and increasing
passenger convenience while reducing costs and improving efficiency.
Serving the airline industry We help airlines to operate safely, securely,
efficiently, and economically under clearly defined rules. Professional
support is provided to all industry stakeholders with a wide range of
products and expert services
9. In the 1960s at the dawn of mass tourism, a
few tourism professionals with great
foresight saw the need of a global umbrella
organisation for the travel agency industry.
By merger of Fédération internationale des
agences de voyages (FIAV) and Universal
Organization of Travel Agents' Associations
(UOTAA), the Universal Federation of Travel
Agents ‘Associations (UFTAA) was formed
on November 22nd 1966 in Rome. Its first
President was an Italian, Giuliano Magnoni,
later followed by 24 leading personalities
from all parts of the world. The federation
was later renamed United Federation of
Travel Agents´ Associations, still known
under the same well-established acronym
UFTAA
10. UFTAA’s mission is to be an international forum
where matters affecting the world travel industry
are addressed, representing and defending the
interests of incoming and outgoing tour operators,
travel and tourism agencies before the
governmental bodies, suppliers and other entities
of international scope. It also aims at strengthening
its members’ image and enhances the world travel
and tourism industry and a sustainable tourism.
AIMS
11. Founded in 1951, the Pacific Asia Travel Association (PATA) is a not-for profit
association that is internationally acclaimed for acting as a catalyst for the
responsible development of travel and tourism to, from and within the Asia Pacific
region. The Association provides aligned advocacy, insightful research and
innovative events to its member organizations, comprising 95 government, state
and city tourism bodies, 25 international airlines and airports, 108 hospitality
organizations, 72 educational institutions, and hundreds of travel industry
companies in Asia Pacific and beyond. Thousands of travel professionals belong
to the 36 local PATA chapters worldwide. The chapters organize travel industry
training and business development events. Their grassroots activism underpins
PATA’s membership in Uniting Travel, a coalition of the world’s major Travel &
Tourism organizations dedicated to ensuring that the sector speaks with one voice
and acts in unison on the major issues and includes ACI, CLIA, IATA, ICAO, WEF,
UNWTO and the WTTC.
12. AIMS
On behalf of its members, PATA’s strategic
direction is to:
• Build business for members
• Provide valuable insights, forecasts and
analysis help members make better
business decisions
• To take a lead position on travel industry
issues that need to be addressed.
13. The International Civil Aviation Organization (ICAO) is a UN specialized agency,
established by States in 1944 to manage the administration and governance of the
Convention on International Civil Aviation (Chicago Convention).
ICAO works with the Convention’s 192 Member States and industry groups to
reach consensus on international civil aviation Standards and Recommended
Practices (SARPs) and policies in support of a safe, efficient, secure, economically
sustainable and environmentally responsible civil aviation sector. These SARPs
and policies are used by ICAO Member States to ensure that their local civil
aviation operations and regulations conform to global norms, which in turn permits
more than 100,000 daily flights in aviation’s global network to operate safely and
reliably in every region of the world.
14. In addition to its core work resolving consensus-
driven international SARPs and policies among its
Member States and industry, and among many other
priorities and programme , ICAO also coordinates
assistance and capacity building for States in support
of numerous aviation development objectives;
produces global plans to coordinate multilateral
strategic progress for safety and air navigation;
monitors and reports on numerous air transport
sector performance metrics; and audits States’ civil
aviation oversight capabilities in the areas of safety
and security.
15. AIMS
Vision:
Achieve the sustainable growth of the global civil aviation
system.
Mission:
To serve as the global forum of States for international
civil aviation. ICAO develops policies and Standards,
undertakes compliance audits, performs studies and
analyses, provides assistance and builds aviation capacity
through many other activities and the cooperation of its
Member States and stakeholders.
16. The Convention for the Unification of certain rules
relating to international carriage by air, commonly
known as the Warsaw Convention, is an
international convention which regulates liability for
international carriage of persons, luggage, or goods
performed by aircraft for reward.
Originally signed in 1929 in Warsaw (hence the name), it
was amended in 1955 at The Hague, Netherlands, and in
1971 in Guatemala City, Guatemala.[2] United States courts
have held that, at least for some purposes, the Warsaw
Convention is a different instrument from the Warsaw
Convention as amended by the Hague Protocol.
Warsaw Convention
17. Montreal Convention
The Montreal Convention (formally, the Convention for the Unification
of Certain Rules for International Carriage by Air) is a multilateral
treaty adopted by a diplomatic meeting of ICAO member states in 1999. It
amended important provisions of the Warsaw Convention's regime
concerning compensation for the victims of air disasters. The Convention
attempts to re-establish uniformity and predictability of rules relating to the
international carriage of passengers, baggage and cargo. Whilst
maintaining the core provisions which have served the international air
transport community for several decades (i.e., the Warsaw regime), the
new treaty achieves modernization in a number of key areas. It protects
passengers by introducing a two-tier liability system that eliminates the
previous requirement of proving willful neglect by the air carrier to obtain
more than US$75,000 in damages, which should eliminate or reduce
protracted litigation
18. Chicago Convention
The Convention on International Civil Aviation, also known as the Chicago
Convention, established the International Civil Aviation Organization (ICAO), a
specialized agency of the UN charged with coordinating and regulating
international air travel. The Convention establishes rules of airspace, aircraft
registration and safety, and details the rights of the signatories in relation to air
travel. The Convention also exempts air fuels in transit from (double) taxation.
The document was signed on December 7, 1944, in Chicago by 52 signatory
states. It received the requisite 26th ratification on March 5, 1947 and went into
effect on April 4, 1947, the same date that ICAO came into being. In October of
the same year, ICAO became a specialized agency of the United Nations
Economic and Social Council (ECOSOC). The Convention has since been
revised eight times (in 1959, 1963, 1969, 1975, 1980, 1997, 2000 and 2006).
As of November 2017, the Chicago Convention had 192 state parties, which
includes all member states of the United
Nations except Dominica and Liechtenstein. The Cook Islands is a party to the
Convention although it is not a member of the UN. The convention has been
extended to cover Liechtenstein by the ratification of Switzerland
22. U.S.A MEXICO
NEW YORK SAN
FRANCISCO
GUADALAJARA MEXICO
CITY
Statue of Liberty
Brooklyn Bridge
Empire State
Building
Central Park
Conservatory of
Flowers
SFMOMA
Golden Gate
Park
California
Academy of
Sciences
Guadalajara
Cathedral
The Govt.
Palace
Regional
Museum of
Guadalajara
Churches of
Santa Monica
Metropolitan
Cathedral
Oaxaca
Tulum
National
Museum of
Anthropology
23. U.S.A
History
The history of the United States is what happened in the past in the United
States, a country in North America.
Native Americans lived in the Americas for thousands of years. English people in
1607 went to the place now called Jamestown, Virginia. Other
European settlers went to the colonies, mostly from England and later Great
Britain. France, Spain, and the Netherlands also colonized North America. In 1775,
a war between the thirteen colonies and Britain began when the colonists were
upset over changes in British policies. On July 4, 1776, rebel leaders made
the United States Declaration of Independence. They won the Revolutionary
War and started a new country. They signed the constitution in 1787 and the Bill of
Rights in 1791. George Washington, who had led the war, became its first
president. During the 19th century, the United States gained much more land in the
West and began to become industrialized. In 1861, several states in the South left
the United States to start a new country called the Confederate States of America.
This caused the American Civil War. After the war, Immigration resumed. Some
Americans became very rich in this Gilded Age and the country developed one of
the largest economies in the world.
24. In the early 20th century, the United States became a world power,
fighting in World War I and World War II. Between the wars, there
was an economic boom called the Roaring Twenties when people
became richer and a bust called the Great Depression when most
were poorer. The Great Depression ended with World War II.
The United States and the Soviet Union entered the Cold War. This
included wars in Korea and Vietnam. During this time, African-
Americans, Chicanos, and women sought more rights. In the 1970s
and 1980s, the United States started to make fewer
things in factories. The country then went through the
worst recession it had since the Great Depression. In the late 1980s
the Cold War ended, helping the United States out of recession.
The Middle East became more important in American foreign policy,
especially after the September 11 attacks in 2001.
25. Capital- Washington DC
Largest City- New York City
Motto- In God We Trust
Anthem- “The star spangled banner”
National Language- English
President- Donald J. Trump
Currency- US Dollar
26. 50 Star = 50 State
13 Stripes = 13 Colonies
Colours on the Flag Represent
:
1. RED: Valor & Bravery
2. WHITE: Purity & Innocence
3. BLUE: Vigilance
Perseverance & Justice
34. New York is a Huge City with several district
articles containing sightseeing restaurant,
nightlife and accommodation.
New York ( Also Referred to as “ New York
City”, “NYC”, or just “the City”), the biggest city in
the United States, lies at the mouth of the
Hudson River.
It has one of the largest and most famous
skylines on earth, dominated by the iconic
Empire State Building.
36. SAN FRANCISCO
San Francisco is a city in state of California.
It was founded in 1776.
San Francisco is the fourth most populous city in California, after Los
Angeles, San Diego, and San Jose.
The city and its surrounding areas are known as the San Francisco
Bay Area.
A popular tourist destination, San Francisco is known for its cool
summers, fog, steep rolling hills.
SFO is also headquarter of five major banking institution and various
other companies such as Dropbox, Reddit, Weebly, Pinterest, Twitter,
Mozilla and Craigslist.
40. MEXICO
Capital- Mexico City
Largest City- Mexico City
Anthem- Himno Nacional Mexicano
National Language- Spanish
President- Andrés Manuel López Obrador
Currency- Peso
41. HISTORY OF MEXICO
The history of Mexico, a country in
the southern portion of North America, covers
a period of more than three millennia. First
populated more than 13,000 years ago, the
territory had complex indigenous civilizations
before being conquered and colonized by the
Spanish in the 16th century. In 1994, Mexico’s
economy was further integrated with that of
U.S & also Canada after the North American
Free Trade Agreement or NAFTA agreement
began lowering trade barriers.
46. GUADALAJARA
Guadalajara is the second largest city
in Mexico.
Guadalajara is a capital of Jalisco
enjoys a pleasant subtropical climate.
It’s known as Mexico’s Silicon Valley.
Jalisco is the home of Tequila, the
town where the famous Tequila
beverages comes from.
48. MEXICO CITY
Mexico City was founded in 1521.
Mexico City is the 4th largest city in the world to enjoy the
food, music, & drinks.
Mexico City is the densely populated high altitude capital of
Mexico. It’s known for its Tempo Mayor.
Mexico City is built Above the Aztech’s City, who built their city
over a lake.
Climate Condition : Because of its altitude, Mexico city
weather is cool, with small seasonal changes while snow is
rare, night frosts are common during the colder months of
December and January.
66. NRT - DEL
Mexico City International Airport (MEX) to Los Angeles (LAX). Airport
to Tokyo (NRT) Airport to New Delhi.
There are two stops between MEX to DEL.
67.
68. DAY TO DAY ITINERARY
DAY- 1
Flight from Delhi ( IGI Airport )
to New York ( JFK ).
Transfer to the Hotel and check
– in.
Freshen up.
Get Breakfast, Lunch.
Sight seeing in evening
1. Statue of Liberty
Take Rest.
69. DAY- 2
Sight seeing:
1. Empire State Of Building
2. Times of Square
3. Brooklyn Bridge
4. Central park
Back to Hotel.
70. DAY- 3
Sight seeing:
1. Battery Park
Take Flight for San
Francisco from
Newark Airport at
afternoon.
Arrive San Francisco
in evening and go to
the Hotel and take
rest.
72. DAY- 5
Sight Seeing;
1. Golden Gate Park
2. California Academy Of
Sciences
3. Pier 39
4. Bridge to Bridge Cruise
Back to the Hotel.
73. DAY- 6
Flight From San
Francisco to
Guadalajara, Mexico.
Arrive in evening.
Sight seeing:
1. Guadalajara
Cathedral
Back to the Hotel
74. DAY- 7
Sight Seeing:
1.The Government
Palace
2.The Regional Museum
of Guadalajara
3.The Churches of Santa
Monica And San
Agustin.
Back to the Hotel
75. DAY- 8
Flight For Mexico city
from Guadalajara.
Sight seeing :
1. Tulum
2. Oaxaca
3. Tempo Mayor and the
Great Pyramid of
Tenochtitlan.
Back to the Hotel
76. DAY- 8
Sight seeing:
1. The National
Museum of
Anthropology
2. Metropolitan
Cathedral
Back to the Hotel.
80. First Freedom of the Air - the right or
privilege, in respect of scheduled international air
services, granted by one State to another State or
States to fly across its territory without landing (also
known as a First Freedom Right).
Second Freedom of the Air - the right or
privilege, in respect of scheduled international air
services, granted by one State to another State or
States to land in its territory for non-traffic purposes
(also known as a Second Freedom Right).
81. Third Freedom of The Air - the right or
privilege, in respect of scheduled international air
services, granted by one State to another State to put
down, in the territory of the first State, traffic coming from
the home State of the carrier (also known as a Third
Freedom Right).
Fourth Freedom of The Air - the right or
privilege, in respect of scheduled international air
services, granted by one State to another State to take
on, in the territory of the first State, traffic destined for the
home State of the carrier (also known as a Fourth
Freedom Right).
82. Fifth Freedom of The Air - the right or privilege, in
respect of scheduled international air services, granted by one State
to another State to put down and to take on, in the territory of the
first State, traffic coming from or destined to a third State (also
known as a Fifth Freedom Right).
ICAO characterizes all "freedoms" beyond the Fifth as "so-called"
because only the first five "freedoms" have been officially
recognized as such by international treaty.
Sixth Freedom of The Air - the right or privilege, in
respect of scheduled international air services, of transporting, via
the home State of the carrier, traffic moving between two other
States (also known as a Sixth Freedom Right). The so-called Sixth
Freedom of the Air, unlike the first five freedoms, is not incorporated
as such into any widely recognized air service agreements such as
the "Five Freedoms Agreement".
86. MR. & MRS. SHARMA will be flying in Sri-
Lankan Airline UL-421 from Kenya ( NBO-
NAIROBI ) to Sri-Lanka ( CMB- COLOMBO )
over Maldives which justify the first freedom of
the air.
i.e. – The right of an airline of a country ( Sri-
Lanka ) to fly across the territory of another
country ( Maldives ) without landing.
First Freedom
of the Air
88. Mr. & Mrs. Sharma will be flying in Sri- lankan
airline UL 421 from Kenya ( Narobi ) to
Srilanka ( Colombo ) but in between the fleet
will have 1 hour stop in Mauritius ( MRU Port
Louis ) for the crew change only which justifies
the second freedom of the air.
i.e. The right of an airline of a country Sri lanka
to land in the territory to another country (
Mauritius ) for non traffic purpose.
Second Freedom
of the Air
90. Mr. & Mrs. Sharma will be flying in Air India AI-747
from India ( CCJ- Calicut ) to Mauritius ( MRU – Port
Louis ) .
i.e.- The flight is flying from its home country to foreign
country which justifies the third freedoms of the air.
i.e.- The right of an airline of a country ( India ) to set
down passengers, mails and cargo in another country (
Mauritius ) coming from the home country of the airline
( India).
Third Freedom
of The Air
92. Mr. & Mrs. Sharma will be flying in Sri Lankan Airline UL-
421 from Kenya ( NBO – Nairobi ) to Sri Lanka ( CMB –
Colombo ).
i.e.- The flight is flying from the foreign country to the
home country which justifies the fourth freedoms of the
air.
i.e.- The right of an airline of a country Sri Lanka to pick
up passenger, mails and cargo in another country Kenya
coming from the Colombo via Mauritius.
Fourth Freedom of
The Air
94. Mr. & Mrs. Sharma will be flying in Sri
Lankan Airline ( Airline of Sri Lanka ) from
Kenya ( Nairobi ) to India ( CCJ- Calicut )
which justifies the fifth freedom of the air.
i.e.- The right of an airline of a country Sri
Lanka to carry passengers, mail, and cargo
from a point of origin in a foreign country
Kenya to a point of destination is another
foreign country.
Fifth Freedom of
The Air
96. Mr. & Mrs. Sharma will be flying in Sri Lankan
Airline ( Airline of Sri Lanka ) fro Kenya ( NBO
Nairobi ) to India ( BOM Mumbai ) via Sri
Lanka ( Colombo ) to change the flight which
justifies the sixth freedom of the air.
i.e. A terms sometimes applied on the type of
fifth freedom traffic in which passengers, mail
and cargo are carried from a point of origin in
a foreign country Kenya to a point
Sixth Freedom
of The Air
99. Routing for competitors package
BOM ( Mumbai )
MRU ( Port Louis )
Mahebourg
MBA ( Mombasa)
NBO ( Nairobi )
BOM ( Mumbai )
Mumbai
Port LouisMombasa
Nairobi
100. DAY – 1 ( 07/01/2020 )
FROM CITY/AIRPORT DAY DATE DEPT. TIME FLIGHT NO. CLASS REMARK/HOT ELS,
CONTACT, ETC.
MUMBAI BOM Dep. MO 7 JAN 0600 AI321 F
PORT LOUIS MRO Arr. MO 7 JAN 0930 AI321 F Le Suffren
Hotel
1130- Check in at Le Suffern Hotel.
1230- Resting.
1300- Lunch at the hotel.
1400- Sight Seeing.
1600- Check out.
1700- Car Rental Service.
1800- Driving to Mahebourg.
103. DAY – 2 ( 08/01/2020 )
0000- Reaching Mahebourg
0200- Check in at Preskil Beach Resort
0230- Food from 24 hours room service.
0330- Go to bed
0800- Wake up call
0830- Breakfast
0900- Pool Time
1230- Buffet lunch
1330- Rest
1500- Beach activity ( leisure time )
1930- Ala Carte Dinner
2230- Go to bed
105. DAY – 3 ( 09/01/2020 )
0700- Wake up Call
0800- Breakfast
1000- Check- out
1030- Driving back to Port Louis ( MRU )
1700- Reaching MRU
1900- Boarding to Port Louis Airport
107. FROM
CITY/AIRPORT
DAY DATE DEPT. TIME FLIGHT NO. CLASS REMARK/HO
T ELS,
CONTACT,
ETC.
PORT LOUIS
MRU
WE 09 JAN 2300 KQ721 F
MOMBASA TH 10 JAN 0400 KQ721 F The
Royal
Castle
Hotel
110. DAY -4 ( 10/01/2020 )
0600- Check in at The Royal Castle Hotel
0700- Breakfast
0830- Resting
1230- Buffet Lunch
1600- Shopping
1930- Dinner
2300- Check out
2330- Back to airport
112. DAY – 5 ( 11/01/2020 )
FROM
CITY/AIRPORT
DAY DATE DEPT. TIME FLIGHT NO. CLASS REMARK/HOT
ELS, CONTACT,
ETC.
MOMBASA
DEP.
FR 11 JAN 0145 KQ734 F The Royal
Castle
Hotel
NAIROBI
ARR.
FR 11 JAN 0350 KQ734 F HILTON
HOTEL
113. 0630- Check in at Hilton Hotel
0700- Breakfast
0800- Resting
1000- Sight Seeing
1230- Shopping
1330- Lunch
1600- Back to Hotel
1700- Check out
1730- Back to Airport
114. FROM
CITY/AIRPORT
DAY DATE DEPT. TIME FLIGHT NO. CLASS REMARK/H
OT ELS,
CONTACT,
ETC.
Nairobi FR 11 JAN 1915 AI 333 F Hilton
Mumbai FR 11 JAN 2325 AI 333 F
116. TOUR EXPENSE CHART
HEAD AMOUNT ( INR )
AIR FARE 99,520
CAR RENTAL 10,000
ACCOMODATION CHARGE 90,000
OUTSIDE FOOD EXPENSE 5,500
TAX 10%
TOTAL BUDGET 2,25,522
118. Specially designed tour package- Exclusive for each client.
Comparatively lesser fares opted.
Leave your documentation worries with us.
Star Hotels arranged for your comfortable stay.
Transportation facility inside country arranged by us.
Our hosts in each country will take you to each destination.
We offer you complimentary breakfast everyday through out
the trip.
OUR PACKAGE TOUR
119.
120.
121.
122.
123.
124.
125. By the comparison above
mentioned the client
understood that our
package is far more better
than competition package
and agrees to it.
126.
127. With the help of this assignment, I came to know
about the various countries, cities, attraction,
rules & regulations, airline and so on. This
assignment made me to think about the various
scopes and possibilities of the air- travel industry.
I learnt how to issue a ticket, about international
travel organization, freedom of the air, travel
itinerary preparation, flight schedule and so on.
I hereby declare that this assignment is true and
best of my knowledge.
CONCLUSION