Social Marketing 101 Where did your brand go today? Where will it go tomorrow? Will you be there?
Lesson 1 The conversation isn’t going anywhere…
Lesson 2 Be relevant or be forgotten. “ Do not interrupt what people are interested in; be what people are interested in.” >> Source: Avenue A Razorfish, 2008 Digital Outlook
What is Social Media?
The tools we use to socialize with each other .
[ Hint: The tools may change but your message never should. Stick to your point and don’t get distracted.]
What is Social Marketing?
Your message in constant motion , moving through a sea of conversations by your customers.
Your mission - find them. But first, make sure you have something interesting to say or to offer.
You wouldn’t create a TV commercial without a powerful message …but there is a difference. Nothing New
You can’t share a TV. The messages are the same but they either spread or they don’t. [ Hint: And if anyone ever told you, “we can’t measure social marketing” - they just don’t know how to use it yet.]
Distribution vs. Destination
Don’t try to move the party to your house; go to where the party is and bring some beer… or something better
Where’s the party at?
How to use Facebook
Create a page, not a group
Update daily
E-mail fans with announcements
Sponsor your page, ex: for every new 10 fans Company X will donate $10 to us
Forums & Niche Networks
How to use Forums & Networks
Join first
Find forum leader, ask for permission to coordinate outreach to members
Ex: Twitter Moms Rambo Alert
Branded Twitter page
How to Use Twitter
Break news and make news
Be Tweet worthy
Engage your audience
Seek out valuable followers
Hold RT contests - prizes from sponsors
Encourage sharing
Pictures worth a thousand clicks
How to Use Flickr
Create a group
Ex: Ohio Historical Society could make a group featuring pictures of Ohio History
Branded YouTube Channels Case Study: http://www. youtube . com/user/MetroUnitedWay
How to Use a YouTube Channel
Make friends and subscribers
Favorite videos
Create videos just for YouTube w/ viral nature
Encourage bloggers to embed videos or favorite them to Facebook
Branded Blog
How to Use a Blog
Create content worth of sharing
Break news on your blog
This is where it all comes together
Link back to your blog from all other social network tools
Feature human interest stories
Become a resource
The hidden key to success Search Engine Optimization How will people find you? What terms are they using right now?
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