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Lessons Learned from the New Partners
 Initiative Technical Assistance Program

            The NPI Team
       July 11, 2012, Greeley Hall
Presenters (in order of speaking)




 Folami Harris     Katherine Holmsen   Amita Mehrotra
The New Partners Initiative
•   The New Partners Initiative (NPI), a $200 million inter-agency
    initiative designed to identify and strengthen new USG prime
    partners under the President’s Emergency Plan for AIDS Relief
    (PEPFAR), was launched in 2006.
•   Fifty-six Cooperative Agreements in total awarded by USAID, CDC
    and HRSA over three Rounds (43 by USAID)
•   Initial awards ranged from $600,000 to $9,000,000 to strengthen
    and scale up Prevention, OVC and Care and Support activities in 14
    PEPFAR Countries.
•   Most awards centrally managed
•   Three Technical Assistance Providers:
              - CAP-NPI TA / FHI 360
            - NuPita / JSI
            - TA NPI / JSI
FHI 360 Program Overview
           FHI 360 Core                                            FHI 360 New Partners
    Organizational Development                                     Initiative supports 29
            Focus Areas                                          grantees in 13 countries:
•     Governance                                                 Botswana          Rwanda
•     Program Management                                         Cote d’Ivoire     South
•     Monitoring and Evaluation                                  Ethiopia          Africa
                                                                 Haiti             Tanzania
•     Human Resources                                            Kenya             Uganda
•     Financial Management                                       Mozambique        Vietnam
•     External Relations                                         Namibia           Zambia
•     Technical
                                               Awards

                             INGOs:             14 Partners
                             Local NGOs:        15 Partners
                             Sub-partners:      0-29
                             Three year grants but 22 Partners received
                             cost or no-cost extensions
FHI 360 Field Liaisons (in Africa, Haiti, and Vietnam) and Regional Experts (based
 in FHI 360 Kenya and South Africa Regional Offices) address grantees’ capacity
   development needs through training, provision of materials, south-to-south
        transfers, and customized technical or organizational assistance.
FHI 360 Model of
Participatory Capacity Development
                               • NPI grantees began
                                 with a participatory
                                 organizational capacity
                                 assessment to review
                                 their capacity in our
                                 “core” organizational
                                 development domains
                               • A technical assistance
                                 (TA) plan was
                                 developed to address
                                 self-identified areas of
                                 need
Lessons Learned: Our Approach
•   Group training followed by tailored technical assistance

•   Partners start out on different levels of capacity-progress at
    varying rates

•   TA needs to be customized and flexible

•   Our model is more of a “coaching,” “encouraging” approach-
    Trust is key

•   Providers need technical/personal skills

•   Partners don’t know what they don’t know
Lessons Learned: Building
Relationships with Grantees

•   TA Provider not a grants manager
     – Not holding the purse-strings has allowed for a more
       honest relationship
     – Trust and transparency

•   Cannot impose TA/Partner must buy in

•   Partners are busy!

•   But …perceived as a level of supervision

•   Little leverage to push partners
Lessons Learned:
Empowering Grantees
•   Direct Funding from USAID
    – Raised Partners’ status in field and with government
    – Learned to negotiate with donors (i.e., USG)
        • FHI 360 helped navigate their relationship, which allows for
          different perspectives

•   TA is not mandated

•   But…Letting partners “fail”/mistakes

•   Partners choose to push back
Lessons Learned: South-to-South
Collaboration
•   Built peer networks/communities of practice
    – Networks expose Partners to diverse program models
    – Encourages collaboration
       • Example: GRS supporting TLF in building their M&E database
•   Hands-on experience through site visits
    – Example: BORNUS nurses wanted to expand their OVC expertise. They
      worked with their Mission to support a site visit to TLF (South Africa)
      for optimal learning

•   Peer Leadership (Modeling and Pressure)
Lessons Learned:
Planning vs. Flexibility

•   Soft skills create hard impacts
    – Soft skills such as leadership and internal organizational
      communication can affect the outcome of programs and TA being
      implemented throughout organization

•   Some organization able to run with TA
    – Example: Strategic Planning with WHI

•   Partners resonated more strongly with tailored TA, adapting
    to needs as they would arise

•   Flexible planning skills to adapt to changing funding landscape
Challenges
• Mission/USAID DC — communication
• Direct Funding
    – Large amount of funding initially required grantees to scale up rapidly
      (low burn rates)

• Changing funding landscape- sustainability needs to
    start from the beginning
•   High level of staff turnover in Partners-
•   High level of Finance TA
•   Partners with weak leadership- Boards
•   How to measure Capacity Building
NPI Results
PARAMETERS & LIMITATIONS


• This exercise was limited by the tools used at
  baseline and end line; while common measures are
  compared, different tools were used to assess status
  at start and finish
• Organizational capacity assessments under NPI were
  facilitated self assessments, therefore heavily
  influenced by grantee perceptions of themselves
• Staffing changes within grantee organizations over
  the life of the program influenced perceptions of
  change
Overall Capacity Patterns at Baseline


• The majority of grantees assessed monitoring
  and evaluation as the domain in which they had
  the least capacity –most of their scores fell within
  “beginning” (<70%)
• The majority of grantees scored themselves as
  having solid capacities in External Relations and
  Governance –most of their scores fell just above
  “developing” (80%)
• Half of the grantees scored their functioning in
  human resources at the “beginning” phase
Self-Assessed Level of Organizational Functioning from
                 OCA to CLOCA N=27


Level of Functioning at OCA   Level of Functional at CLOCA
Change in Institutional Capacity by Domain
N=27
When using the same assessment
tool…
Selected Indicator Data
          Patterns at OCA                        Patterns at CLOCA
• 48% of grantees had and used          • 87% of grantees have and use a
  a strategic plan to guide               strategic plan to guide operations
  operations
                                        • 91% have and use an Admin.
• 35% had guidelines for travel,
                                          Manual to guide travel,
  procurement, and inventory
                                          procurement, and inventory
• 21% conducted staff
  performance assessments               • 87% conducted staff performance
  routinely                               assessments at least annually
• 48% had guidelines for financial      • 96% have and use a Finance
  management                              Manual to guide financial
                                          management


      Collectively, Grantees showed a 2% to 14% improvement across domains
Achievements in Securing
Additional Funding

      Grantees reported submitting applications for
     funding to     different funding agencies
     between Sept 2009 to Feb 2012. Among the
     respondents:
 •   at least $22,425,638 in additional funding has
     been disclosed to date
 •   16 of 21 grantees have reported receiving
     additional funding to continue program work
 •   Awards ranged from $694 to $4 million
FHI 360’s Approach to Capacity
Strengthening & Country Ownership:
          Food for Thought
OUR CONTEXT
•   Organizations (including governments) in low-resourced
    communities with rigid social hierarchies and dependence on
    external donors

•   Many of these communities, in addition have experienced
    years of disenfranchisement, disempowerment and cultural
    alienation

•   In today’s global village, all of these communities experience
    – severe brain drain
    – complex socioeconomic challenges
    – effective, well financed social marketing that promotes lifestyles
      and attitudes that cannot be attained by the majority
OUR GOAL
To create the conditions necessary for sustaining the effort we
have supported technically:

•Building local the capacity to:
   – institute management practices that ensure effectiveness,
     efficiency and accountability to the funders involved (… but not
     necessarily to the intended beneficiaries)
   – financially or materially carry on with desired activities

•Yet experience teaches us that the sustainability of institutions
or interventions occur only when the desire and capacity to
maintain a particular effort outlives external support --ownership
OUR APPROACH




                             SUSTAINABILITY




               Empowerment
FOOD FOR THOUGHT


• …[capacity building] has to prepare people to play a
  dynamic and constructive part in the development of
  a society …in which progress is measured in terms of
  human well being, not prestige buildings, cars or
  other such things
         – Julius Nyerere (1992-1999)
RESOURCES AND TOOLS

RESOURCES CURRENTLY AVAILABLE
•   NPI Resource Guide
•   NPI-Connect eNewsletters
•   Implementation Tips for USAID Partners
•   Organizational Development Toolkit
•   Financial Management Training Series – Timesheets

UPCOMING RESOURCES
•   The Role of Partnerships in Program Success – Case Study
•   Financial Management Training Series – Completing the SF-425
•   Sustainability Modules
NPI-Connect.net
NPI-Connect.net – About NPI
NPI-Connect.net – Events & Trainings
NPI-Connect.net – Resources & Tools
Financial Management Training Series
Organizational Development Toolkit
NPI-Connect.net – Document Library
Discussion
Q&A


•Questions & Answers
Thank You!

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Npi brownbag final with pictures

  • 1. Lessons Learned from the New Partners Initiative Technical Assistance Program The NPI Team July 11, 2012, Greeley Hall
  • 2. Presenters (in order of speaking) Folami Harris Katherine Holmsen Amita Mehrotra
  • 3. The New Partners Initiative • The New Partners Initiative (NPI), a $200 million inter-agency initiative designed to identify and strengthen new USG prime partners under the President’s Emergency Plan for AIDS Relief (PEPFAR), was launched in 2006. • Fifty-six Cooperative Agreements in total awarded by USAID, CDC and HRSA over three Rounds (43 by USAID) • Initial awards ranged from $600,000 to $9,000,000 to strengthen and scale up Prevention, OVC and Care and Support activities in 14 PEPFAR Countries. • Most awards centrally managed • Three Technical Assistance Providers: - CAP-NPI TA / FHI 360 - NuPita / JSI - TA NPI / JSI
  • 4. FHI 360 Program Overview FHI 360 Core FHI 360 New Partners Organizational Development Initiative supports 29 Focus Areas grantees in 13 countries: • Governance Botswana Rwanda • Program Management Cote d’Ivoire South • Monitoring and Evaluation Ethiopia Africa Haiti Tanzania • Human Resources Kenya Uganda • Financial Management Mozambique Vietnam • External Relations Namibia Zambia • Technical Awards INGOs: 14 Partners Local NGOs: 15 Partners Sub-partners: 0-29 Three year grants but 22 Partners received cost or no-cost extensions
  • 5. FHI 360 Field Liaisons (in Africa, Haiti, and Vietnam) and Regional Experts (based in FHI 360 Kenya and South Africa Regional Offices) address grantees’ capacity development needs through training, provision of materials, south-to-south transfers, and customized technical or organizational assistance.
  • 6. FHI 360 Model of Participatory Capacity Development • NPI grantees began with a participatory organizational capacity assessment to review their capacity in our “core” organizational development domains • A technical assistance (TA) plan was developed to address self-identified areas of need
  • 7. Lessons Learned: Our Approach • Group training followed by tailored technical assistance • Partners start out on different levels of capacity-progress at varying rates • TA needs to be customized and flexible • Our model is more of a “coaching,” “encouraging” approach- Trust is key • Providers need technical/personal skills • Partners don’t know what they don’t know
  • 8. Lessons Learned: Building Relationships with Grantees • TA Provider not a grants manager – Not holding the purse-strings has allowed for a more honest relationship – Trust and transparency • Cannot impose TA/Partner must buy in • Partners are busy! • But …perceived as a level of supervision • Little leverage to push partners
  • 9. Lessons Learned: Empowering Grantees • Direct Funding from USAID – Raised Partners’ status in field and with government – Learned to negotiate with donors (i.e., USG) • FHI 360 helped navigate their relationship, which allows for different perspectives • TA is not mandated • But…Letting partners “fail”/mistakes • Partners choose to push back
  • 10. Lessons Learned: South-to-South Collaboration • Built peer networks/communities of practice – Networks expose Partners to diverse program models – Encourages collaboration • Example: GRS supporting TLF in building their M&E database • Hands-on experience through site visits – Example: BORNUS nurses wanted to expand their OVC expertise. They worked with their Mission to support a site visit to TLF (South Africa) for optimal learning • Peer Leadership (Modeling and Pressure)
  • 11. Lessons Learned: Planning vs. Flexibility • Soft skills create hard impacts – Soft skills such as leadership and internal organizational communication can affect the outcome of programs and TA being implemented throughout organization • Some organization able to run with TA – Example: Strategic Planning with WHI • Partners resonated more strongly with tailored TA, adapting to needs as they would arise • Flexible planning skills to adapt to changing funding landscape
  • 12. Challenges • Mission/USAID DC — communication • Direct Funding – Large amount of funding initially required grantees to scale up rapidly (low burn rates) • Changing funding landscape- sustainability needs to start from the beginning • High level of staff turnover in Partners- • High level of Finance TA • Partners with weak leadership- Boards • How to measure Capacity Building
  • 14. PARAMETERS & LIMITATIONS • This exercise was limited by the tools used at baseline and end line; while common measures are compared, different tools were used to assess status at start and finish • Organizational capacity assessments under NPI were facilitated self assessments, therefore heavily influenced by grantee perceptions of themselves • Staffing changes within grantee organizations over the life of the program influenced perceptions of change
  • 15. Overall Capacity Patterns at Baseline • The majority of grantees assessed monitoring and evaluation as the domain in which they had the least capacity –most of their scores fell within “beginning” (<70%) • The majority of grantees scored themselves as having solid capacities in External Relations and Governance –most of their scores fell just above “developing” (80%) • Half of the grantees scored their functioning in human resources at the “beginning” phase
  • 16. Self-Assessed Level of Organizational Functioning from OCA to CLOCA N=27 Level of Functioning at OCA Level of Functional at CLOCA
  • 17. Change in Institutional Capacity by Domain N=27
  • 18. When using the same assessment tool…
  • 19. Selected Indicator Data Patterns at OCA Patterns at CLOCA • 48% of grantees had and used • 87% of grantees have and use a a strategic plan to guide strategic plan to guide operations operations • 91% have and use an Admin. • 35% had guidelines for travel, Manual to guide travel, procurement, and inventory procurement, and inventory • 21% conducted staff performance assessments • 87% conducted staff performance routinely assessments at least annually • 48% had guidelines for financial • 96% have and use a Finance management Manual to guide financial management Collectively, Grantees showed a 2% to 14% improvement across domains
  • 20. Achievements in Securing Additional Funding Grantees reported submitting applications for funding to different funding agencies between Sept 2009 to Feb 2012. Among the respondents: • at least $22,425,638 in additional funding has been disclosed to date • 16 of 21 grantees have reported receiving additional funding to continue program work • Awards ranged from $694 to $4 million
  • 21. FHI 360’s Approach to Capacity Strengthening & Country Ownership: Food for Thought
  • 22. OUR CONTEXT • Organizations (including governments) in low-resourced communities with rigid social hierarchies and dependence on external donors • Many of these communities, in addition have experienced years of disenfranchisement, disempowerment and cultural alienation • In today’s global village, all of these communities experience – severe brain drain – complex socioeconomic challenges – effective, well financed social marketing that promotes lifestyles and attitudes that cannot be attained by the majority
  • 23. OUR GOAL To create the conditions necessary for sustaining the effort we have supported technically: •Building local the capacity to: – institute management practices that ensure effectiveness, efficiency and accountability to the funders involved (… but not necessarily to the intended beneficiaries) – financially or materially carry on with desired activities •Yet experience teaches us that the sustainability of institutions or interventions occur only when the desire and capacity to maintain a particular effort outlives external support --ownership
  • 24. OUR APPROACH SUSTAINABILITY Empowerment
  • 25. FOOD FOR THOUGHT • …[capacity building] has to prepare people to play a dynamic and constructive part in the development of a society …in which progress is measured in terms of human well being, not prestige buildings, cars or other such things – Julius Nyerere (1992-1999)
  • 26. RESOURCES AND TOOLS RESOURCES CURRENTLY AVAILABLE • NPI Resource Guide • NPI-Connect eNewsletters • Implementation Tips for USAID Partners • Organizational Development Toolkit • Financial Management Training Series – Timesheets UPCOMING RESOURCES • The Role of Partnerships in Program Success – Case Study • Financial Management Training Series – Completing the SF-425 • Sustainability Modules

Editor's Notes

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