Who we are …We are a not-for-profit professional servicesorganisation with an enterprise mindset.We offer HR, OD and skills development to theJustice, “blue light” and Armed Forces sectors on aglobal basis.We are growing from a base of being a UK SectorSkills Council and are in process of becoming anawarding body for vocational qualifications.
Our vision andmission…We help our employers deliver excellentservices built on the skills and expertise of theirworkforce.We help employers and individuals to be betterskilled to deliver public benefit.We influence employers, policy-makers and theskills system to take full account of workforcedevelopment needs.
Who we are …We are a thriving, global organisation development andchange consultancy, with a reputation for the cutting-edgetheoretical basis of our approach.Our work is informed by a deep philosophy of“organisations as human processes” not machines, and by our extensive experience of action inquiry, appreciativeinquiry and complexity based approaches.We are also known for partnering well and leaving a lastingdevelopmental legacy with the organisations and directclients with whom we work.
“No one saves us but ourselves. Noone can and noone may.We ourselvesmust walk thepath.”Buddhistteachings
Caryn Vanstone, MSc Director of Lacerta Consulting and Ashridge Consulting. Been working with AI and Culture Change for over 15 years. Background – 8 yrs in HR/OD in the Water Industry before joining Ashridge Consulting, following MSc in Organisation Consulting in 1997-9. Passions – learning, improvisation, facilitating the uplifting of voice and emancipation, innovation and sustainabiliity …. And gardening! Now working with corporates and NFP organisations blending ideas from social constructionism, AI, complexity theories, Gestalt, Buddhism, and the philosophies of Mead, Bateson, Elias (amongst others!) into complex change projects, for example: AMEX recovery and restoration of culture post 9/11 (global) MCA OD “Gold” award winning project in Halfords 2002 (UK) Culture change in O2 UK (from Cellnet) 2004-6 and current (UK) HSBC renewal and values post 2008 “credit crunch” (global) GlaxoSmithKline – major (1000 person+) AI summits (US, Europe and in Asia Pac) Ongoing global work in engagement with BT, the UK National Health Service, the Justice sector Faculty for 10 years on the Ashridge Masters in Org Change.Reach me on: email@example.com or +44 (0) 788 0788 279
Appreciative Inquiry“5-D” Cycle Definition “What frames our inquiry?” (Creating affirming topics) Discovery Framing “What gives life?” (The best of what is) Appreciating Destiny Dream “How to empower, learn, Affirmative “What might be?” and adjust/improvise?” Topic Choice (What is the world calling for) Sustaining Envisioning Results Design “What should be - the ideal?” Co-constructing
Our plan for the change work1 day LTmeeting Mini inquiry to Continued• Method Project inquiry – Design• Core deepen planning, Leadership meetings deliverables topic summit Team start and work• Agreement to definition venue working with with CAG proceed and the Topics group, and• Draft Topic logistics internal formation teams (what you want more of) 1 day Topic LT Webinar/ ½ day finalisation Meeting 4 Definition meeting • “Walk” the • Prep summit Inquiry launch materials • Roles of • Finalisation of • Prepare leaders? protocol etc for next • Preparation ½ day steps • How are they Definition Invites, doing? Inquiry comms Project Ongoing and planning, training design externals summit • Inquirers work and to join next logistics Summit steps 1 April 1 May 1 June
… to the Summit and follow up Design meetings and work with CAG group, and internal Action experiments and initiatives teams LTLT Webinar/ Webinar/Meeting 4 Meeting 5• “Walk” the • Next steps summit • Keeping it• Roles of alive leaders? SUMMIT • Acting on• Preparation what has• How are they emerged, in doing? the style of the Topics 1 June 1 July 1 Aug
Fiona• Taking the decision to start• Building the momentum• Recognising the inherent challenges• Riding the roller coaster• Through all the ups and downs, it’s really worth it in the end!
Emma• Feeling the difference at the Summit• Personal connections• Epiphany moment – finding purpose and meaning• Power of small teams• A more creative approach to my work• If some people aren’t on board – that’s ok, we are!
Angela• Summit crystallised and accelerated change• Standing out from the crowd and doing things differently• Successful bids are living examples that it really works – real business benefit• Freedom to let go and dream big
Jacquie• Anticipation leading up to the Summit• Summit – a fully energising experience• Telling the story to any willing audience• Realising potential and unleashing talent• Adventure of what is now possible• My style has become more emergent – and more authentic
We are one team delivering great stuffWe are an organisation steeped in commitment, passion, pride andenthusiasm for all we do.We value each other by supporting and recognising what we all contribute,enabling us to take the seed of an idea and grow it, using the collectiveintelligence of the organisation.We recognise that workingtogether breeds creativity andwe build better solutions inpartnership.We are the difference thatmakes the difference.
We have a creative environment that fostersgreat ideasWe are a stylish and vibrant organisation giving customers a uniqueperspective.We believe that we can do anything that our customer asks of us.We look out for the next big thing, creating together visionary and purposefulsolutions to show our customers what is possible.We recognise that no one person has a monopoly on good ideas.
We value relationshipsWe believe relationshipsfounded on friendship andtrust are powerful, and thatby fostering theserelationships we can makecustomers feel likecolleagues, and colleaguesfeel like friends.We understand the importance of making the time to develop goodrelationships and strong partnerships, based on mutual respect, that canmake things happen and take advantage of opportunities.The greatest thing about Skills for Justice is the people.
I am trusted and have the freedom andresponsibility to make a differenceI am totally trusted to take responsibility for the work I do.I am given the space and opportunity to take advantage of newchallenges, push the boundaries and seize the moment.I am supported by my colleagues, to help me make my mark and tohave confidence in my own convictions.I am empowered to reach for higheraspirations.
Few simple ‘rules’ for best work together Adult – accountable freedom and responsibility− In particular – timekeeping and group process and never rescuing or attempting to “motivate” Active engagement – the quality of the output is up to you All in it together Say what you mean, mean what you say – integrity and transparency Truly participant centric – no presentations, no video, just intrinsic energy and self-motivation – now working on a ratio of 5% (or less) “push” and 95% dialogue and group work
So far we have ….… been awarded £4.8million for 2 years guaranteeing continuity for employees andcustomers, safeguarding 70 jobs… gained additional £2million of new contracts, which means expansion, growth and exciting newdirections… revitalised, adult relationships full of freedom and accountability… a culture based on humanity, creativity full of confidence, positivity and “can do” relationships