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Introduction to
Social Media
Social MediaTools
Social Media Campaign
Prepared for the Sonoma County Peer Outreach Coalition
Purpose ofToday
To help you formulate your
own social media campaign,
and to be knowledgeable in
the tools used to support
your campaign.
Icebreaker Activity
What is Social Media?
What is a Social Media Campaign?
Fact or Crap Game!
Measuring Success
WebQuest of Social Media Campaigns
Social Media Landscape
Worlds Collide
Account Sign Up
Facebook
Twitter
Steps to Creating a Campaign Plan
Next Steps
What is Social Media?
WikipediA
"a term used to describe the type of media that is
based on conversation and interaction between
people online.Where media means digital words,
sounds & pictures which are typically shared via the
internet and the value can be cultural, societal or
even financial."
http://www.youtube.com/watch?v=SgNIIUD_oQg
"a term used to describe the type of media
that is based on conversation and
interaction
between people online.Where media
means digital words, sounds & pictures
which
are typically shared via the internet and
the value can be cultural, societal or even
financial."
What is a Campaign?
What is a Campaign?
a campaign is a marketing effort
to sell, promote, raise awareness
…to sell, promote, raise awareness…
of what?
A social media campaign is
marketing "X" USING social media.
What is a Social Media Campaign?
What isYour X?
Measuring Success
WhenYour Best Isn’t Good Enough
Measure Each Goal
Determine Small Goals to AchievingYour X
Less is More. UnlessYou’re Standing Next ToThe One
With More.Then Less Just Looks Pathetic.
Campaign
EndWorld Hunger
Small Measurable Goal
Raise enough money to feed 50 families in Sonoma
County in 30 days.
Social Media STRATEGY
•Ask daily for donations on 3 sites.
•Ask friends to share donor link with 5 people
•Share video about family in need.
•Feature those that donate on blog daily.
Common Metrics
(metrics is a “fancy” word for stats)
Publish/Posting
Friends/Followers
Subscriptions
Comments/Posts
Visits to Pages
UniqueVisits
ClickThrough Rates
Donations
* influence & perception
Shares/Retweets
Referrals (links to you)
Activity/Likes
Surveys/Polls
use date ranges
MetricTools
Built inTools
facebook
followers
Likes
views
3rd Party Apps
google analytics
bitly
survey monkey
survey gizmo
twitter apps
facebook apps
Agency
Reporting
referral source
referral stats
WebQuest!
Pair Up or Work Individually
10-15min to complete
SuccessfulCampaigns
Share Back
The name and purpose of the campaign.
Did you like the campaign?
What was the campaign's greatest strength?
What was the campaigns greatest weakness?
What would you do different?
Ideas to steal?
overview of
Social Media CampaignTools
What Makes a Piece of
Technology Social?
two way communication
two way communication
Here’s my content!
OMG! Its awesome!
Thanks!
Actually it Sucks!
Goals
Audience
Manageable
http://royal.pingdom.com/2010/02/16/study-ages-of-social-network-users/
Facebook: 25% of 400 million:
100million
MySpace: 42% of 110 million:
46.2 million
Bebo: 50% of 12.8 million:
6.4 million
Twitter: 20% of 15 million:
3 million
WhatWillYou Use?
Publish Discuss Share
Social
Network
Microblog Lifestream
Select tools based upon what you want to accomplish & your audience.
Tools HELP you reach your goals, & ultimately X.
BREAK
http://www.youtube.com/watch?v=SxuYdzs4SS8
Private vs. Professional
facebook.com tumblr.com twitter.com
Signup Accounts
Follow
http://www.facebook.com/scpoc
http://scpoc.tumblr.com
http://twitter.com/scpoc
http://scpoc.yolasite.com/
Ways to Attract Fans/Likes
Invites
Listen & Respond
Relationships & Partnerships
Add links website/blogs/newsletter
FacebookAds
Like Other Pages
Contests / 500th fan
Add FB address in email/cards
PromoteYour Page
- Like Button
- Activity Feed
- Like Box
- Live Stream
http://developers.facebook.com/plugins
Popular Apps
Links
Video/YouTube
Twitter
Photo/Flickr
Use SelectiveTwitter
FDML
Page Maps
Fan Appz
MyTop Fanz
SlideShare
My Countdown
DivShare
WARNING: Don’t just randomly add apps.
Page Examples
girleffect
ONE
AFSPnational
Unicef
SierraClub
www.facebook.com /
FinalTips Have MoreThan 1 Admin
Have non-admins post/comment
Add Google Analytics to Page
Use Facebook “insights”
Conduct Polls (get temperature/measure)
Post photos, videos, links
Use same username with other sites
Large Logo 200 X 600
3 Posts a Day is Good
Ask Fans to Suggest New Members
Ask Questions
http://www.youtube.com/watch?v=tTN9We8unmU&feature=related
Why ?
Find Resources
Find Organizational Partnerships
Form Relationships
Learn Content
Learn Social Media
Share
Stay Current
http://www.howcast.com/videos/149055-How-To-Use-Twitter
Twitter Communication
Tweet: #tag
Reply: @username
Mention: via @username
Retweet: RT @username
Direct Message: DM @username
Tips
Tweet mix of professional w/personal
Use hashtags
Retweet others
Thank when RT
Tips
Use search tool (review tweets, bios) follow
Follow based on current following/followers
Reuse content
Customize background/profile
Twit Pic
BubbleTweet
Bitly
TweetDeck
HootSuite
Twinfluence
Twitalyzer
Twtpoll
Twitter
Applications
Twhirl
LISTEN
Comment
Leave Links
me
me
me
me
me
me
resource
support
How r u?
affirmation
BAD
GOOD
Because Making It Look Good Now Is More Important
Than Providing Adequate Support Later
Step 1
DefineYour X
Step 2
IdentifyYour Audience
Step 3
Set Small Measurable Goals to Achieve X
Step 4
Strategize
• Identify approaches/tools
Step 5
Implement Plan
Step 6
Assess/Adapt
Plan
MuchWork RemainsTo Be Done Before We Can
Announce OurTotal FailureTo Make Any Progress
Next Steps?
Final Questions

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