Managed Cloud Services Cloud Readiness Assessment Cloud Migration CI/CD DevOps DevSecOps

1. MANAGED CLOUD
& DEVOPS
www.ziniosedge.com

2. CLOUD TRANSFORMATION
MANAGED CLOUD & DEVOPS
Enable enterprise-class
multitenant infrastructure for
hybrid environments
Infrastructure Management
Flexible service delivery
IT Service Management
Comprehensive monitoring of
physical, virtual & cloud
infrastructure
Infrastructure Monitoring
and Support

3. JOURNEY TO CLOUD
MANAGED CLOUD & DEVOPS
Cloud Readiness
Assessment
 Cloud Strategy and
Business Case
 Assessment of
applications, infra,
processes, and
architecture
Infrastructure
on Cloud
 DR, backup, and BCP
workloads
 Migrate VM, collaboration,
dev/ test environments,
data, and directory
Applications
on Cloud
 Leverage SaaS platforms
like Office, SharePoint,
and CRM for business
productivity and
business process
automation
Cloud DevOps
 Continuous Delivery of
applications and
infrastructure made
faster
 Optimization for cloud
resident application and
infrastructure
Cloud Managed
Services
 Managing infrastructure as
a managed service
remotely
 SLA-driven, web-based
execution and delivery
Cloud CareFormations + WorkloadsCloud Strategy
Workshop

4. CLOUD PLATFORM INTEGRATION
MANAGED CLOUD & DEVOPS
CLOUD PLATFORM
INTEGRATION

5. INFRASTRUCTURE MANAGEMENT
 IT Spend Analysis, IT Cost
Transparency & Benchmarking
 IT Infrastructure Optimization
 Microsoft License Optimization
 Technology Consulting
 Cloud Strategy
 DR Consulting
Discovery & Assessment
CONSULTING SERVICES
• Assessment
• Strategy
• Design
DIAGNOSE
 Data Center Consolidation &
Migration
 Network Architecture & Design
 Virtualization
 Software Implementation, Migration
& IntegrationServices
Design, Migrate & Implement
TRANSFORMATION
PLANNING & SYSTEMS
• Transformation
• Implementation
FIX
 Service Desk & End User Computing
 Messaging & Collaboration
 Network Management Services
 Datacenter Operations
 Servers, Storage
 Security
 DC Hosting
 IT ServiceManagement
Cloud Care
MANAGED SERVICES
• Operations
• Continuous
Improvement
RUN
MANAGED CLOUD & DEVOPS

6. MANAGED CLOUD & DEVOPS
DATA CENTER SERVICE MANAGEMENT
Release
management
Change
management
Self-service
Reporting
andinsights
Problem
management
ServiceTransition
 Releaseand
Deployment
Management
ServiceTransition
 Change
Management
ServiceOperation
 Request
Fulfillment
ContinualService
Improvement
 ServiceReporting
ServiceOperation
 Problem
Management
ITIL V3 processes System Center, along with integration with partners and with some customer process customization meets at
least 19 of the 26 processes. Here are 5 readily obvious mappings.
Service
Manager
CMDB
The service management workflow, managed by the CMDB in Service Manager that controls a process schema that also
compliments ITIL methodologies

7. How we get there
Out-of-the-box integration across System Center
stack to link process automation and systems
automation to standardize delivery.
Automation
Define the supporting organizational activities
needed to deliver on the request and ensure
traceability and compliance
Service and
request offerings
Define the services that IT will deliver to
its consumers
Specify requests available for each service and
what information will be required to fulfill each
request
MANAGED CLOUD & DEVOPS
STANDARDIZED SERVICE DELIVERY
Request
new VM
Request to
extend VM
Destroy
VMs
Cost and SLA
information
Knowledge
articles
Input values
Request template
Processes
Assignment
Notification
Approval
Systems automation
Service Catalog
Self Service Portal

8. Incidents Servicerequests
ModifyCloudcapacity Activealert-resource
NewCloudenvironment
Reducedowntime
Increaseproductivity
MANAGED CLOUD & DEVOPS
IT SERVICE MANAGEMENT
Visibility into pre-defined service delivery processes and
proactively take action on issues. IT defines unique thresholds
for the business.
Measure processes
SLA alerts drive awareness to ensure IT keeps infrastructure
resources available.
Timely resolution

9. SUPPORT STRUCTURE
End User
Telephone
& Email
L1 SUPPORT
Helpdesk
L2 SUPPORT
Non-code fixes &
resolutions
Ticket ID
Escalate Incident
Ticketing System Ticketing System
Resolutions / Tickets Cloud provider support
L3/L4 SUPPORT
Ticket ID
• Reduce Tickets Over time
• Root Cause Analysis
Ziniosedge Cloud Platform
Advanced Knowledge
Ziniosedge Cloud Practice
Immediate SupportUser Other Support
MANAGED CLOUD & DEVOPS

10. Development
& Testing
Operations
Operations Backlog
Operate
 Release to Production
 Validate Acceptance Criteria
 Monitor & Diagnostics
Continuous Feedback
Agile Planning & Definition
 Understanding Requirements
 Engaging with users & Stakeholders
Product Backlog
Develop
 Ready to deploy software
 Continuous Development
 Continuous Testing
Continuous
Integration
Continuous
Delivery
Stable Build with Continuous Delivery and
Integration using tools such as Bamboo, Jenkins
Monitor and Capture the right metrics using
tools such as JIRA, TFS, VersionOne
Accelerated Deployment using tools like Chef,
Puppet, Rundeck
Emulate Production Environment for
Development and Testing
Establish an open channel of communication
Embrace Agile to ship releases in weeks
MANAGED CLOUD & DEVOPS

11. MANAGED CLOUD & DEVOPS
DATA SECURITY
Services
Discover cloud workloads, WebApps,
Applications
Prioritized Mitigations
Address the top risks
Business Context
Apply organization context, assess the
risk
Report
Report the top risks based on priority
Assets
Discover all the assets
Continuous
Assess continuously to reflect the
ever changing environment
Derisk Center

12. MANAGED CLOUD & DEVOPS
DATA BACKUP
Disaster Recovery
Multi-AZ Configuration
Multi-Region Configuration
DB Master / Slave
DNS Failover
Recovery Drills
Backup
Image/File/Directory
Storage
Scheduling/Automated Backups
Snapshots Management
Data Retention
Fire Drill
Storage Appliance Configuration
3rd Party Backup Tools Integration
Security
Firewall Configuration
OS Patching
Server Hardening
Delegated Security
Host Intrusion Detection
File Permissions
Virtual Networking
VPN Integration
VAPT & Compliance

13. WE WORK WITH
And Many more in EMEA, US and APAC regions

14. WHAT TECHNOLOGIES WE USE
Services and Service Side Microservices – Tools and Frameworks
Cloud Technologies
Database

15. Business Context & Challenges
 Leading producer of intimate apparel industry with innovative products based
out of Austin, Texas. The company holds 14 patents and 18 trademarks for
cutting-edge designs
 Business and reputation loss due to frequent outages of on-premise Infra
 Performance bottlenecks
Solution
 Aadit has strategized the migration approach of Client’s existing infrastructure
to Azure cloud using a Tested Framework Driven Approach
 Phase 1: Discovery, Assessment & Pilot
 Phase 2: Design & Planning
 Phase 3: Migration & Implementation
 Post Migration – Managed Services including monitoring and support the
cloud deployments.
Benefits Delivered
 Optimizing the Azure infrastructure
 Significant Cost Savings
 Highly available and optimized infrastructure
CASE STUDY
Heading……

16. Business Context & Challenges
 Leading IT Consulting and Talent Solutions firm headquartered in Bellevue ,WA
 Using 25+ business applications, challenges related to identity management
 Right Partner to Migrate Active Directory, Microsoft Exchange to Office 365
Solution
 Designed and migrated existing AD infrastructure to AWS Cloud; Designed and
migrated on-premise Microsoft Exchange and Collaboration services to
Software as a Service (SaaS) enterprise solution “Office 365” ;Integrated
Application Authentication and Authorization using Active Directory
 Provisioning of Office 365 Exchange online ; Implemented Single-Sign-On (SSO)
using ADFS & AD Connect for Office 365
Benefits Delivered
 Scalable model for future state Increased functionality and Business value to
Employees Improved Quality of Services
CASE STUDY
Heading……

17. Heading……
Business Context & Challenges
 Premier supply chain advisory firm focused on enabling digitally connected
and anti-fragile Supply Chains. Provides solution & Services for business
insights to innovate and build a competitive advantage. Head quartered in San
Jose, CA
 Legacy Active Directory Infra
 AD issues related to replication, time stamp and authentication
 Under compliance on user management
Solution
 Migrated legacy AD environment seamlessly to Windows 2012 R2
 Consolidated 20 Domain Controllers to 12
 Extended the AD infra to multiple AWS sites
 Reconfigured the NTP and AD Sites and Subnets
 Consolidated Group Policy Objects
 Redesigned the ADFS infra and migrated to AWS cloud with high availability
Benefits Delivered
 Scalable model for future state
 Increased functionality and Business value to Employees
 Improved Quality of Services
CASE STUDY

18. Heading……
Business Context & Challenges
 Leading Tuition provider, aims to inspire, empower and help tutors teach, learn
and grow and provide them with tools to make every student successful
 Huge monthly bill on AWS
 Multiple collaboration tools
Solution
 Assessment of on-premise and AWS infra
 License optimization, resizing the VMs
 Optimizing the resource utilization
 Consolidation of Collaboration tools to O365 (Skype for Business, MS Teams,
SP Online, OneDrive)
 Single Sign On (SSO) for all collaboration suite & Email platform
 Rolled out AD infra with ADFS services
Benefits Delivered
 60% Cost reduction on AWS
 Consolidation of IT Infra Services
 Improved Quality of Services
CASE STUDY

19. ZiniosEdge
Agile
DeliveryModel
Offshore Delivery Model
ZiniosEdge offshore delivery model is structured to provide the best cost
effective alternative for our clients. End to End project design,
development activities are done in our premises. The client interacts
directly with the offshore team and manages the project.
Onsite Delivery Model
This model is suited for projects that have specific needs in terms of
resource and skillset required for the project. Our skilled professionals
are deployed on the client’s premises and work directly with the client as
per their process.
Hybrid Delivery Model
This model is composed of a combination of both onsite and offshore
delivery models. It provides the best of both models, and results in
optimized costs and maximized efficiency. The onsite team works directly
with the clients and also handles the offshore team without the client
having to worry about the offshore team.
OUR DELIVERY MODEL

20. HOW WE ENGAGE

21. TEAM
TECHNOLOGY PROCESS
Team
Skilled functional and technical professional in various technologies
and domain.
Technology
Latest cutting edge tools, technologies and frameworks
Process
Industry compliant processes and delivery model to ensure quality
deliverables
Customer
We forge long term association with our clients and strive to exceed
their expectations
CUSTOMER
WHY US?

22. THANK YOU!
We would be glad to connect with you…
M G Road: 4th Floor, Gopalakrishna Complex, 45/3 Residency Road,
Bengaluru, India.
ZiniosEdge Software Technologies Pvt. Ltd.
Contact No.: +91 9591810823
Email: sales@ziniosedge.com | Website: www.ziniosedge.com