Sonata is a global IT services company that partners with customers to harness the power of IT and drive business transformation. It focuses on quality people and processes to deliver strategic IT projects that have a meaningful impact on customers' businesses. Sonata works across industries like travel, retail, and software to provide a range of services from product engineering to implementation. It aims to be a trusted partner for customers by taking a deep, long-term view of their needs and the role of technology.

1. GO DEEPER
Make a difference
to the world with IT
In a world where IT is transforming the way we
live and work, Sonata seeks to be a partner of
choice, who goes deeper in harnessing the
power of IT to make a difference to the needs
of our customers, people, and community.

2. About Sonata
Sonata is a global IT services company with a track record serving world leading Independent Software
Vendors and Enterprise customers. Our focus on quality people, robust delivery methodologies and a
global footprint of operation have helped us achieve strong business performance, enabling us to
emerge as a reliable partner for best-of-breed customers, in their strategic IT initiatives. However, the
yard stick we really measure ourselves by is the long term relationships of sustained value that we
nurture with our customers.
Decade+ customer relationships with sustained value delivery
“Great dedication and commitment.”
Fortune 500 CPG Company
“Flexibility and positive engagement.
Overall performance is excellent.”
Fortune 500 Travel Company
“Deep domain knowledge and technical
expertise leading to increased competitive agility.”
Global Software Company

3. Sonata
STRATEGIC IT PARTNER
ISV | ENTERPRISE
WORLD CLASS ALLIANCES
MICROSOFT | SAP | ORACLE
FORTUNE 100 CLIENTS
ISV | TRAVEL | RETAIL | CPG
QUALITY PEOPLE & PROCESSES
AGILE, ITIL, SEI CMMi L5, ISO
GLOBAL FOOTPRINT
NORTH AMERICA, EUROPE, ASIA, ANZ
STRONG FINANCIALS
NSE LISTED COMPANY

4. Solution Design
§ Needs & IT Landscape Assessment,
Process Engineering, Benchmarking,
Solution Design
Support Services
§ Managed Services & Infrastructure,
Cloud & Virtualization, Legacy Solutions
Development
& Implementation
§ Application Development,
Package Implementation, Maintenance,
Testing & Assurance
ENTERPRISE
IT SERVICES
Solution Design
Independent Software Audit,
License Consulting & Optimization,
System Integration Planning
TECHNOLOGY
INFRASTRUCTURE
SERVICES
Infrastructure & Services
Software Licenses, Appliances,
Cloud, Platform Services
Systems Deployment
License Fulfillment, Software Installation,
Configuration & Integration,
Value -added System Solutions,
Software Asset Management
§
§
§
Product Engineering
Architecture & Development,
Mobile & Cloud Deployment,
Platform Development,
Performance Engineering
Professional Services
Consulting, Customer Support,
Version Support
Go to Market
Early Adoption, Joint Business Plans,
Licensing & Distribution
PRODUCT
SERVICES
§
§
§
Our offerings and services span the needs of software product vendors and enterprise customers. As a
knowledge-driven organization, our learning, innovation and capabilities across these services help customers get
more value from one another.
Our 360 degree services on product engineering anchor deeper expertise and faster access on technology to
enterprise customers. Our work with enterprises enables us to add business domain and solution implementation
perspectives to technology partners.
A range of services that go deep
Enabling customers to get more from one another

5. Our Vision
What brought us here can take us much farther.
We believe that the very core of our values can be strengthened and redirected to the purpose of making a
stronger impact on our customers, our people and society with IT. We dedicate ourselves to going deeper with
thought, commitment and action in meeting the needs of our stakeholders.
A world class firm that is a benchmark for catalyzing business
transformation for our customers, fulfilling employee aspirations
and caring for our wider community through depth of
thought leadership, customer centricity, and execution excellence

6. At Sonata, we recognize that the real reason IT is impacting the fundamentals of business strategy is in the way
technology is reshaping core business processes. A combination of technology and business domain expertise that
are part of our talent pool and project experiences, helps us bring to the table value-added perspectives to this
truth. A key focus for us in our work and capability building is in innovating with technology to impact key business
processes such as customer engagement, enterprise operations efficiency and managing cost of ownership of the
IT solutions that drive them.
With a core focus on Travel, Retail and CPG verticals, Sonata has been a vendor of choice in making IT work for
leading consumer-facing businesses. This expertise has also seen us provide services to allied verticals with similar
business processes – such as Consumer Financial Services, Manufacturing, Distribution and Logistics. Our
commitment to help ISVs build and take to market, cutting edge IT solutions for these verticals further illustrates
another facet of this unique approach to integrating technology and business domain expertise.
Domain knowledge
Building expertise at the interface of technology and business processes

7. 360° TECHNOLOGY
ENGAGEMENTS
PE | PDS | EAP
Implementation | Licensing
++ Architecture, Assurance
& Scalability
NEW TECHNOLOGY
APPLICATIONS
SMAC | Platforms | Appliances
SMAC
Cloud enabling ERP
SOLUTION ACCELERATORS
& FRAMEWORKS
Vertical Solutions | Re-usable
Assets | Process Templates
hybris –
Most Innovative Partner 2012
*The company, logos, product and service names used in this document are for identification purposes only. All trademarks and registered
trademarks are the property of their respective owners in the United States and other countries of origin.
Sonata proactively works to build alliances with the world’s leading technology solution providers, to enable
software vendors and enterprise customers gain from the most relevant technology trends.
Expertise gained through Product Engineering and Early Adoption programs with leading software vendors gives
us a deeper appreciation of the technology involved, enabling superior architecture, integration, assurance and
scalability perspectives in all our work. This also enables us to develop accelerators and frameworks with cutting
edge technologies – giving customers innovation, reliability and faster time-to-market with competitive IT
solutions.
Deep technology expertise
Innovation, reliability and speed in getting technology to work for customers

8. Governance
TECHNOLOGY | SKILLS | ASSETS | PROCESSES
CUSTOMER SPECIFIC CENTRE OF EXCELLENCE (CCoE)
Leadership Role
Strategic Metrics
Value Co-Creation
SLAs and Outcomes
Co-investment in IP
The role of an IT partner is moving away from mere delivery excellence to being a strategic IT partner. Sonata’s
CCoE model is designed to achieve just that - enhance value by offering superior customer focus, collaboration,
best practices and innovation. Each CoE encompasses within it the technology, people skills, solution assets and
processes required to make a complete impact on client needs. Combined with a commitment for impactful
governance driven by leadership involvement and a mindset to co-create value, our CoEs have seen us build
decade-over relationships that deliver sustainable value to our clients around the globe.
Deeper customer commitment
In translating technology to business results

9. Sonata partnered with a global
software major as it made an entry
into the ERP market and established
itself to be a significant player in the
segment.
In a relationship spanning a decade, Sonata’s
deep knowledge of ERP solutions, focus domains
of application, along with its commitment to a 360
degree partnership across value added
engineering, early adoption, implementation,
go-to-market and support services, have made it
a valuable partner to the customer and their
ecosystem in making the product a success.
Sonata was a partner of choice for a
world leader in travel over a decade in
staying ahead of the digital shift that was
reshaping competition in the industry.
In a recent initiative, Sonata enabled the firm to
move to an Omni-Channel Commerce platform,
integrating retail and web businesses, offering a
single view of the customer, along with superior
package search, personalization and yield
management solutions. The business objective of
enhanced web sales growth, higher click to brick
revenue mix and profit improvement were
achieved. Sonata’s ability to absorb a new
technology and deliver results at scale underpinned
success.
Transformational IT projects place unique demands on customers, challenging them to go deeper in defining the
future of their business and managing the change required to get there.
Such strategic projects also place unique demands on an IT partner - the ability to appreciate the business needs,
master and integrate relevant new IT solutions that move the needle on business metrics and a sustained effort in
overcoming the complexities in project execution. Sonata is focused on being just such a partner, who goes deeper
with domain knowledge, technology expertise and customer commitment, to help deliver strategic impact on
business.
Catalyzing business transformation for customers
Partner of choice for strategic IT projects with business impact

10. Deep Thinking Emotions @ Work Encourage Initiative Play to Win Everyone Counts Run for It
Sonata’s people values are built on three pillars – Execution Excellence, Thought Leadership and Customer
Committment. A fun and fearless work environment, that helps nurture people’s potential and passion for work.
Sound approaches to selection, training and development. Strong customer centric and collaborative work
processes. An advisory board and leadership that translates its deep experience from the past into an inspiring
vision for the future. All this has ensured that Sonata remains a preferred employer attracting and retaining best
of breed technology and management talent. Every Sonatian evolves as a quality information technology
professional, who can make a difference to customers and themselves.
Fulfilling aspirations at work for people
Enabling people to go deeper with their capability and engagement

11. Working with ‘Teach a Class Foundation’
to fund and provide educational “hot-
spot” devices, to our partnering schools,
which can help bridge the gap in quality
education by using technology.
A walking-tour application for heritage
sites for the Bangalore chapter of an
NGO, The Indian National Trust for Art
and Cultural Heritage (INTACH).
Sonatians have always stepped up to contribute with their time, resources and energies to serve the needs of
society. From contributions to recognized initiatives such as Rotary Blood Bank and Joy of Giving Week, to needs
such as disaster relief activities, Sonatians, as enablers of social impact, have always stepped up to the cause.
Sonata as a company is committed to the role of IT as an enabler of social change. The company is invested into
supporting organizations serving a social cause using IT – with education, culture and diversity themes being
focus areas of involvement.
Positively impacting wider society
Through a deep appreciation of our responsibility

12. http://www.sonata-software.com
NORTH AMERICA | EUROPE | ASIA | ANZ
APS Trust Building, Bull Temple Road, N. R. Colony, Bangalore - 560 019, India.
T: +91-80-6778 1999 | F: +91-80-2661 0972 | E: info@sonata-software.com
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