002 wusca 2016 presentation aaron porter stats

1. Whatuni
Student Choice Awards
#wusca

2. Insights@hotcourses.com | 05 May 2016
How do we generate the results?
• Entirely from student reviews
• Questions cover 10 principle areas:
• Accommodation, City Life, Clubs and Societies, Courses and Lecturers, Job Prospects, Student Support,
Students’Union, Facilities, International andOverall Satisfaction
• A combination of physical and electronic collected reviews
• Results are both quantitative (scores) and qualitative (free text)
• Total reviews for 2015/16 collected in excess of 25,000
• Threshold for publication is 100 per university, 200 for larger universities (we have 800+ for a number of
universities)
• Now in its third year – starting to build a longitudinal picture

3. Insights@hotcourses.com | 05 May 2016
Early insight into NSS performance?
• Strong correlation between our Overall Satisfaction score and the Question 22 results from the National
Student Survey
• Top 10 universitiesWUSCA 2015 scores vs NSS 2015
3.6
3.8
4
4.2
4.4
4.6
4.8
WU 2015
NSS 2015

4. Insights@hotcourses.com | 05 May 2016
What’s getting better?
Overall satisfaction is improving, as is accommodation, university facilities and a marginal
improvement with courses and lecturers.
Drop back from city life, clubs and societies, job prospects, student support and the students’ union
60% 65% 70% 75% 80% 85%
Overall
Uni Facilities
Courses and Lecturers
City Life
Accommodation
Student Support
Clubs and Societies
Job Prospects
Students' Union
2015
2016

5. Insights@hotcourses.com | 05 May 2016
Coming to University to study Media and Communications has been one of the
best decisions I have ever made.The degree has played a major role in my life so
far, and has given me an identity too. I've had a great and fulfilling experience!
What are they saying?
“ Overall

6. Insights@hotcourses.com | 05 May 2016
What are they saying?
Accommodation
Splendid, good price and very close to uni.
“
Modern in a friendly neighbourhood.
“Halls was the best year of my
life.
“

7. Insights@hotcourses.com | 05 May 2016
What are they saying?
Uni Facilities
Lots of new buildings going up all
the time
“
Fantastic, new gender neutral
toilets are very good
“The facilities provided were up to my
expectations for a modern university with
good interaction spaces.
“

8. Insights@hotcourses.com | 05 May 2016
Job Prospects
What can be improved?
They don't really do much in terms of
helping find part time jobs atm.
“
More applicable tasks in
the course
“There could be more company
involvement in the actual course beside
the Careers support
“
What can you do with
Creative Writing?
“

9. Insights@hotcourses.com | 05 May 2016
What can be improved?
Clubs and Societies
Excellent variety, but is tricky for people
who don't live close to the city.
“
They sound awesome but I'm not
involved in one yet.
“I don't understand why it is really useful
to join
“

10. Insights@hotcourses.com | 05 May 2016
Regional breakdown
76.00% 78.00% 80.00% 82.00% 84.00% 86.00% 88.00%
London
Scotland
South East
East England
North West
West Midlands
Yorkshire & Humberside
Wales
East Midlands
South West
North East
Student Satisfaction
Student Satisfaction

11. Insights@hotcourses.com | 05 May 2016
70.00% 72.00% 74.00% 76.00% 78.00%
Wales
North East
East Midlands
West Midlands
South West
North West
Yorkshire & Humberside
Scotland
South East
London
Accommodation Accommodation
Regional differences

12. Insights@hotcourses.com | 05 May 2016
Regional differences
66.00% 68.00% 70.00% 72.00% 74.00% 76.00%
North East
South West
West Midlands
Wales
East Midlands
East
NorthWest
Scotland
Yorkshire & Humberside
London
Job Prospects
Job Prospects
East England

13. Insights@hotcourses.com | 05 May 2016
Old vs New & Job Prospects
OVERALL
• Pre 92 universities 4.08 (81.6%)
• Post 92 universities 4.20 (84.0%)
3.00
3.20
3.40
3.60
3.80
4.00
4.20
4.40
NE SW EMID WAL YORH WMID NW EAST SE SCOT LON
Overall
Satisfaction
Job Prospects

14. Insights@hotcourses.com | 05 May 2016
International dimension
Universities with > 20% international 4.14 82.8%
Universities with < 20% international 4.11 82.2%
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%
1
2
3
4
5
6
7
8
9
% of International students in our top 10 scores
% of International
students in our top 10
scores

15. Insights@hotcourses.com | 05 May 2016
International dimension
78.00% 80.00% 82.00% 84.00% 86.00%
North East
Wales
East Midlands
North West
South West
Yorkshire & Humberside
East england
London
Scotland
West Midlands
South East
Regional Breakdown
Regional Breakdown
East England
Yorkshire & Humberside

16. Insights@hotcourses.com | 05 May 2016
Correlating with satisfaction
2.5
3
3.5
4
4.5
5
1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69 73 77 81 85 89 93 97 101105109113 117 121125
Overall
Course & Lecturers
City Life

17. Insights@hotcourses.com | 05 May 2016
2.5
3
3.5
4
4.5
5
1
5
9
13
17
21
25
29
33
37
41
45
49
53
57
61
65
69
73
77
81
85
89
93
97
101
105
109
113
117
121
125
Overall
Course & Lecturers
City Life
Linear (Overall)
Linear (Course & Lecturers)
Correlating with satisfaction

18. Insights@hotcourses.com | 05 May 2016
What’s still to come
• We have already published a shortlist with the top 10 universities in each of the 10 categories
• Accommodation, City Life, Clubs and Societies, Courses and Lecturers, Job Prospects, Student Support,
Students’Union, Facilities, International andOverall Satisfaction
• Tonight we will reveal the top 3 in each of those categories, including the Whatuni StudentChoice
overall winner for 2016

19. Insights@hotcourses.com | 05 May 2016
Full breakdown available
If you’re interested in a full breakdown of your own results we can provide further details in a bespoke report.
Dimensions include:
• Your position against the national picture
• Your position against a benchmark of universities
(of your choosing)
• Breakdown of each category by quintile scores
• Year of study breakdown
• Bespoke to requirements of your own organisation

20. Insights@hotcourses.com | 05 May 2016
Any questions?
Aaron.porter@hotcourses.com
#wusca